Help & Advice
318 posts in this category.
Can I claim for spoiled food when freezer breaks down?
What is a consequential loss claim? When a faulty appliance causes you additional financial loss beyond the cost of the appliance itself, that is known as a consequential…
Motor bracket on washing machine broken
What does the motor bracket do? The motor in a washing machine is bolted to the outer drum via a cast or moulded bracket, sometimes called a motor…
Potential health risks from unused hot water tap
Why does an old hot water tap create a health risk? 20 to 45°C Temperature range in which Legionella bacteria multiply most rapidly Cold only Almost all washing…
Is a hot and cold fill washing machine more economical?
Why does hot fill sound sensible but usually fail in practice? The logic behind hot and cold fill machines is appealing. If your boiler or hot water cylinder…
How to Remove & Replace Drum Paddle
What do drum paddles actually do? Inside every washing machine drum there are three paddles, sometimes called lifters or baffles. Most are made of plastic, though some premium…
Freezer Drawer Broken
What causes freezer drawers to break? Plastic becomes more brittle in cold conditions - this is unavoidable. But a freezer drawer should not normally break during regular use.…