Hot Water Taps
Choosing a boiling water tap: how they work, fitting and plumbing, running costs, safety features and what to check before you decide to buy one.
Showing 1 to 10 of 13 guides
Should I Repair or Replace my Appliance?
Not sure whether to repair or replace a broken appliance? Whitegoods Help explains how to make the right decision and save money.
10 min read
1,677 views Read guide
Should I Buy a ‘Smart’ Appliance?
What do you think of smart features in white goods appliances? Genuinely useful, or just a gimmick? Do they benefit the manufacturers more than customers?
6 min read
337 views Read guide
Poor distance selling compliance
Understanding your rights to return an online purchase is one thing. Actually exercising those rights when a retailer resists is another. This article looks at the practical difficulties consumers encounter when trying to return…
6 min read
328 views 3 comments Read guide
Appliance just out of guarantee and unrepairable
An appliance that breaks down shortly after the manufacturer's guarantee expires - and is then declared unrepairable - is one of the most frustrating situations a consumer can face. This guide explains what rights…
7 min read
1,116 views 43 comments Read guide
Distance selling regulations - returning appliances
When buying appliances online in the UK, consumers have the right to cancel and return goods under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. This article focuses on the right to…
7 min read
746 views 14 comments Read guide
If I sign a delivery note and appliance turns out damaged can I still complain?
Delivery companies ask you to sign confirming goods were received in good condition. With a large appliance wrapped in protective packaging, that is impossible to verify at the time. Here is what to do…
4 min read
906 views 1 comments Read guide
Buying faulty appliances with credit cards protection
Buying an appliance with a credit card provides extra legal protection that many consumers are not aware of. Under Section 75 of the Consumer Credit Act, the credit card company is jointly liable with…
3 min read
317 views Read guide
Claiming compensation from a retailer or repairer
Consumers in the UK may be entitled to compensation where goods are faulty or where repair services are carried out negligently or without reasonable care and skill. These rights primarily arise under the Consumer…
4 min read
653 views 31 comments Read guide
Buying Appliances Online in the UK: A Guide to the Different Types of Retailer
There are now hundreds of websites selling washing machines, tumble dryers, dishwashers, and other white goods in the UK. They are not all the same. The type of retailer you buy from affects the…
12 min read
826 views 1 comments Read guide
5 tips for buying a new appliance
Most appliance buying guides focus on features and price. These tips take a different perspective - one informed by years of repairing appliances and dealing with the consequences of buying decisions. The aspects that…
7 min read
328 views Read guide