Help & Advice
318 posts in this category.
Colour Catchers Can Block Washing Machine Pumps
What are colour catchers and why is there a problem? Colour catcher sheets, sometimes called colour and dirt collector sheets, are designed to absorb loose dye released during…
Can’t Get Drum Bearings Out
Why has the drum shaft jammed? Under normal conditions, the drum shaft should knock out fairly easily once the pulley has been removed - a heavy plastic-headed mallet…
Time remaining display not accurate
Why is the display an estimate and not a countdown? Cycle times are measured by manufacturers under controlled laboratory conditions - a standard load, controlled water temperature, standard…
Cleaned pump filter now it leaks
Why is the filter leaking after cleaning? A pump filter that was not leaking before cleaning should not start leaking unless something changed during the process. The filter…
Gas cooker installation
What are the key rules at a glance? Action Permitted by householder? Gas Safe engineer required? Installing a new gas cooker (no existing connection) No Yes - mandatory…
Rattling tapping and grinding noise on spin
What does a worn drum pulley sound like? The noise pattern is distinctive and consistent. During a wash cycle at slow drum speeds, it presents as an intermittent…