Hot Water Taps
11 posts in this category.
Potential health risks from unused hot water tap
ⓘ Quick Answer A disused hot water tap behind a washing machine can leave stagnant, lukewarm water trapped in the pipework — ideal conditions for Legionella bacteria to…
Buying appliance spares 5 things you need to know first
Buying the right spare part for an appliance repair is often more complicated than it first appears. Even trade repairers with access to repair manuals and parts breakdowns…
Engineer can’t come for over a week – is this acceptable?
If a washing machine, fridge, or other appliance under guarantee or extended warranty cannot be seen by an engineer for over a week, it raises a legitimate question…
If an engineer doesn’t turn up can I claim compensation?
If a repair engineer fails to show up for a booked appointment, it is possible to claim compensation – but only under certain circumstances, and only if the…
Is a 3 month guarantee on repairs reasonable?
Quick Answer A 3-month guarantee on an appliance repair is not reasonable. Under the Consumer Rights Act 2015, any repair must be of satisfactory quality and last a…
Who is responsible for faulty appliances?
Quick Answer Under the Consumer Rights Act 2015, the retailer – not the manufacturer – is legally responsible for a faulty appliance. Your contract is with whoever sold…