Coffee Machines
12 posts in this category.
Should I Repair or Replace my Appliance?
Why does the repair-or-replace decision feel so difficult? When an appliance breaks down, most people face the same problem: they have no reliable way of knowing whether the…
Should I Buy a ‘Smart’ Appliance?
What is the safety issue? Hotpoint and Indesit have identified a potential fault in the lid shut-off valve on certain gas cooker models. After repeated use over time,…
Poor distance selling compliance
Understanding your rights to return an online purchase is one thing. Actually exercising those rights when a retailer resists is another. This article looks at the practical difficulties…
Appliance just out of guarantee and unrepairable
An appliance that breaks down shortly after the manufacturer's guarantee expires - and is then declared unrepairable - is one of the most frustrating situations a consumer can…
Distance selling regulations – returning appliances
When buying appliances online in the UK, consumers have the right to cancel and return goods under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. This…
If I sign a delivery note and appliance turns out damaged can I still complain?
Delivery companies ask you to sign confirming goods were received in good condition. With a large appliance wrapped in protective packaging, that is impossible to verify at the…