Washing Machines
Help for washing machines that won’t spin, drain, fill or start: common faults, error codes, what you can check yourself and when it’s time for an engineer.
Showing 61 to 70 of 240 guides
Washing machine detergent from the past
Washing machine detergent choice used to be much simpler. A fascinating old publication from Unilever - operating under the simpler name "Lever" at the time - shows just how much the detergent market has…
2 min read
260 views 1 comments Read guide
How to remove a greyish white coating in drum
A greyish or white coating on the inside of a washing machine drum is most commonly caused by limescale build-up. This can usually be removed with citric acid, but the method of adding it…
2 min read
987 views 2 comments Read guide
Exploding Door Glass - Who’s Fault Is It?
When a washing machine door glass shatters, the manufacturer almost always blames the user. But the reality is considerably more complicated - and in many cases, the consumer has a stronger position than they…
11 min read
1,292 views 20 comments Read guide
Why are clothes getting stretched?
Jumpers, cardigans, and other knitwear getting stretched out of shape - especially the sleeves - is a common problem. While build quality plays a role, the most likely cause is incorrect washing or drying.…
3 min read
1,264 views 14 comments Read guide
What do the wash label symbols mean?
Complete UK guide to washing symbols on care labels in 2026. Every wash, dry, bleach, iron and dry-clean symbol explained by Whitegoods Help engineers.
15 min read
1,763 views Read guide
Washer dryer not heating on dry cycle
A washer dryer not heating on the drying cycle will leave laundry cold and wet. The heater is an obvious first suspect, but in most cases the thermal overload cutouts (TOCs) or thermostats are…
5 min read
1,341 views 2 comments Read guide
Faults on Pressure System
The pressure system on a washing machine tells the machine when water has reached the correct level and when the drum is empty. When something goes wrong with it, the machine can overfill, refuse…
5 min read
1,798 views 47 comments Read guide
How a washing machine controls water levels
All washing machines use the same system to control water levels inside the drum. It works on air pressure and is normally very reliable. When it does go wrong it can cause overfilling, flooding,…
3 min read
1,180 views Read guide
AEG error code E35
Error code E35 on AEG washing machines and washer dryers indicates an overflow fault. The machine believes it is detecting an overfill condition and takes protective action to prevent flooding.
3 min read
427 views Read guide
How to repair a plastic outer drum
It is sometimes possible to repair a cracked or holed plastic washing machine outer drum rather than replacing it. This guide covers three repair methods and explains how to identify and remove the cause…
4 min read
3,092 views 45 comments Read guide