Help & Advice

Tumble Dryers

Help for tumble dryers that won’t heat, dry or turn: common faults on condenser, vented and heat pump dryers, simple checks and safety advice.

Showing 11 to 20 of 49 guides
Heat Pump Tumble dryer urgent fire risk safety notices Haier, Hoover, Candy and five more brands of built-in heat pump tumble dryer are under a stop-use safety notice. Check your serial number and rating plate. 12 min read 987 views Read guide Time remaining display not accurate Why is the time remaining display on my washing machine not always accurate and why does it keep changing? 6 min read 2,609 views 4 comments Read guide Condenser tumble dryer door water container Some Hoover and Candy tumble dryers are leaking from the door water container. Here's why and how to fix it. 7 min read 1,643 views 17 comments Read guide Fitting floor tiles in front of appliances Laying floor tiles or laminate right up to the front of a washing machine, dishwasher, or tumble dryer - without extending the flooring underneath where the appliance stands - is one of the most… 8 min read 940 views Read guide Laundry comes out of washer dryer hot & steamy If laundry comes out hot and steamy after a drying cycle on a condenser washer dryer, the heating element is almost certainly working correctly. The real problem is that the steam being generated is… 7 min read 1,823 views 22 comments Read guide Is it OK to dry laundry indoors? Drying laundry indoors is not ideal. It can create excess moisture, condensation, and damp - and poses health risks for people prone to asthma, hay fever, and other allergies. If drying clothes indoors is… 3 min read 280 views Read guide How to remove a greyish white coating in drum A greyish or white coating on the inside of a washing machine drum is most commonly caused by limescale build-up. This can usually be removed with citric acid, but the method of adding it… 2 min read 989 views 2 comments Read guide Why are clothes getting stretched? Jumpers, cardigans, and other knitwear getting stretched out of shape - especially the sleeves - is a common problem. While build quality plays a role, the most likely cause is incorrect washing or drying.… 3 min read 1,274 views 14 comments Read guide What do the wash label symbols mean? Complete UK guide to washing symbols on care labels in 2026. Every wash, dry, bleach, iron and dry-clean symbol explained by Whitegoods Help engineers. 15 min read 1,784 views Read guide Washer dryer not heating on dry cycle A washer dryer not heating on the drying cycle will leave laundry cold and wet. The heater is an obvious first suspect, but in most cases the thermal overload cutouts (TOCs) or thermostats are… 5 min read 1,347 views 2 comments Read guide