Help & Advice
322 posts in this category.
Do I need to change washing machine carbon brushes?
Carbon brushes are one of the most commonly worn parts in a washing machine motor. This guide covers how to diagnose whether carbon brushes need replacing, how to…
How to find Model or Serial Number on Washing Machine
The model number printed on a washing machine's control panel is often abbreviated or incomplete. The full model number, serial number, and in many cases a production number…
Buying appliance spares 5 things you need to know first
Buying the right spare part for an appliance repair is often more complicated than it first appears. Even trade repairers with access to repair manuals and parts breakdowns…
Genuine washing machine spare parts
Not all spare parts sold for washing machines and other appliances are genuine manufacturer parts. Understanding the difference between genuine and non-genuine parts helps avoid wasting money on…
Washing machine under guarantee will they charge if coin in machine?
If a coin or other object left in a pocket causes a washing machine fault, the manufacturer's guarantee will almost certainly not cover the repair. This article explains…
Engineer can’t come for over a week – is this acceptable?
If a washing machine, fridge, or other appliance under guarantee or extended warranty cannot be seen by an engineer for over a week, it raises a legitimate question…