Help & Advice
322 posts in this category.
Exploding Door Glass – Who’s Fault Is It?
When a washing machine door glass shatters, the manufacturer almost always blames the user. But the reality is considerably more complicated - and in many cases, the consumer…
Why are clothes getting stretched?
Jumpers, cardigans, and other knitwear getting stretched out of shape - especially the sleeves - is a common problem. While build quality plays a role, the most likely…
What do the wash label symbols mean?
Wash symbols on clothing labels can be cryptic, but understanding them helps protect laundry from damage. Ignoring them is one of the most common causes of stretched, shrunk,…
Hotpoint and Indesit gas cookers safety notice
This safety notice covers certain Hotpoint and Indesit gas cookers sold in the UK during October and November 2013. A specific part may fail, creating a risk of…
Hotpoint DWF and DC dishwashers fire risk
This safety notice covers certain Hotpoint dishwashers manufactured between January 1999 and September 2003. There is a potential risk of fire in the affected models. Which Models Are…
Fridge Making Strange Noises
Many modern fridges, fridge freezers, and freezers are noisier than older appliances. Most sounds are normal - but some indicate a fault. This guide covers the most common…