Should Washing Machine Be Taken Away For Repairs?

Sometimes an engineer may say they have to take your appliance away to be repaired. Most commonly it might be your washing machine. There should be a good reason for taking an appliance away, and an engineer should be very reluctant to do so, because of all the disadvantages listed below –

• It is likely to cost you extra, as considerably more time and effort is involved
• Two visits are needed so it drags out longer
• You have no idea what is being done to the washing machine
• You have no idea how long it’s been worked on
• Your washing machine could get damaged in transit
• Many cowboys routinely take washing machines away because they can charge for work not carried out, or fit second hand parts but charge for new ones
• All repairs can be done in the home (see note below)

NOTE: Some reputable engineers could legitimately want to take your washing machine away to a workshop if your machine has a fault that is intermittent and hard to trace needing more time than they can give whilst out on the road. Also, if you have a very small kitchen someone may prefer to take it away for a tub or drum bearing change if it’s difficult to work in your home. In most cases taking one away should be something that makes sense to you from a reasonable explanation.

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