Whitegoods Help article

Getting mild electric shocks from washing machine or other appliances

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Quick Answer

Mild tingles or shocks from a washing machine almost always indicate a broken or missing earth connection. This is a serious safety issue. The earth connection may be broken in the plug, the mains cable, an extension lead, or the wall socket. The machine must be disconnected and inspected by a qualified engineer before use.

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Stop using the appliance immediately

If you receive any kind of electric shock or tingle from a washing machine or any other appliance – however mild – disconnect it from the mains immediately and do not use it again until an engineer has inspected it. A mild tingle can become a lethal full mains voltage shock at any time without warning.

This article covers the mild tingles and low-level shocks that can occur when touching a washing machine – not full electric shocks. Both require the same immediate response: disconnect the appliance. The difference is that a mild tingle is easier to dismiss, and that dismissal can be fatal.

Why Does an Unearthed Appliance Cause Shocks?

All large appliances must be connected to earth for safety. The earth wire runs through the mains cable, the plug, and the wall socket back to the consumer unit. If this connection is broken at any point – in the machine, the cable, the plug, or the socket – you can experience mild shocks when touching the appliance.

The shocks are typically mild at first because they are caused by small amounts of electricity leaking across to the broken earth connection and running through the metal casing. This low-level effect is actually a useful warning signal – without it, the broken earth would be invisible until conditions change and a full mains voltage shock occurs instead.

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Why this is so dangerous

When a washing machine is not properly earthed, a component failure or loose live wire inside the machine can put the full mains voltage onto the metal casing. Without a path to earth, the fuse cannot blow and the machine continues to operate normally – while the entire casing is at mains voltage. Contact with a grounded surface at that point would be fatal.

Where to Look: Possible Causes of a Broken Earth

The Plug

The first thing a qualified engineer will check is whether the green and yellow earth wire inside the plug is correctly connected and secure. On appliances with a moulded plug that cannot be opened, the engineer will instead test continuity between the earth pin on the plug and a suitable bare metal point on the machine – such as the door hinge. If continuity is poor or absent despite the earth connection inside the machine being correct, the plug or the cable near the plug is likely at fault. The cable end is a common break point and the first section to cut and replace.

For guidance on wiring a replacement plug correctly, see our guide on how to wire a washing machine plug.

The Mains Cable

The earth wire inside the mains cable can develop an internal break that is invisible from the outside. This is diagnosed by testing continuity from the earth pin of the plug to a metal point on the machine. An open circuit or high resistance reading when the earth inside the machine is confirmed correct means the cable needs replacing.

Extension Leads

If the appliance is connected via an extension lead, the earth fault could be anywhere along the extension. Check the extension’s earth connections and test continuity throughout it. Ideally, a large appliance such as a washing machine should not be run on an extension lead at all – they are not ideal for high-current appliances. If an extension is unavoidable, it must be a properly earthed, appropriately rated lead. An appliance running on a two-core extension cable with no earth wire is an immediate safety hazard. See our guide on extension leads and white goods appliances.

The Wall Socket

The earth wire inside the wall socket may be disconnected, or the earth contacts inside the socket may be worn or spread too far apart to grip the plug’s earth pin reliably. Do not attempt to open or investigate a wall socket yourself. If a faulty wall socket is suspected, contact a qualified electrician – not an appliance engineer. This is electrical installation work and requires the appropriate competency.

How to Distinguish a Tingle From Static Electricity

A single sharp shock when first touching the machine – often accompanied by a faint cracking sound – that does not repeat when you touch the machine again is likely to be a static electricity discharge from your body. This is a completely different phenomenon and is not a safety concern.

The pattern that indicates an earth fault is a consistent tingle or mild shock each time the machine is touched, which does not go away on repeated contact. If in any doubt, treat it as an earth fault and disconnect the machine.


Get the Machine Inspected Before Using It Again

An earth fault on any appliance must be confirmed resolved by a qualified engineer before the machine is put back into use.

Frequently Asked Questions

Why am I getting a tingle or mild shock from my washing machine?

A consistent tingle when touching the machine almost always indicates a broken or missing earth connection. The earth wire may be disconnected or broken inside the plug, the mains cable, an extension lead, or the wall socket. The machine must be disconnected immediately and inspected by a qualified engineer before it is used again.

Is a mild tingle from a washing machine dangerous?

Yes. A mild tingle indicates the machine’s earth connection is broken. When the earth is missing, a component failure or loose live wire inside the machine can put the full mains voltage onto the metal casing. Without an earth path, the fuse cannot blow, and the machine will continue running while its casing is at lethal voltage. Do not use the machine until the earth fault has been identified and repaired.

Could the shock be from a faulty wall socket rather than the machine?

Yes. The earth contact inside the wall socket may be disconnected or worn. Do not attempt to open the socket yourself – contact a qualified electrician. Testing continuity from the earth pin of the plug to the machine casing will confirm whether the fault is in the machine or the supply.

How can I tell the difference between a tingle and static electricity?

Static electricity typically produces a single sharp shock when first touching the machine, often with a faint cracking sound, that does not repeat when you touch it again. An earth fault produces a consistent tingle every time the machine is touched. If in any doubt, treat it as an earth fault and disconnect the machine.

Can I keep using the machine if the tingle is very mild?

No. The machine must be disconnected and not used until the fault is found and repaired. The severity of the tingle is not an indicator of how dangerous the situation is – a very mild tingle can still indicate a completely absent earth, and the next contact with the machine could be at full mains voltage. There is no safe level of earth fault on a mains-connected appliance.

Last reviewed: April 2026.

Discussion

107 Comments

Grouped into 65 comment threads.

jay 4 replies hello ... recently when i plug the washer into the " earthed " socket it now trips the power and all electric goes out, but if i plug the washer into a different socket which isnt earth then it works fine ( however i did touch the washer when it was on and felt a very very very tiny tingle in my finger ) .. i had someone look at it and they said washer needs a new pump... Im not going to get it repaired ( seeing it is 10 years old ) im just going to buy a new one .. My question is how safe is it to continue using the washer for a couple of weeks until i have the funds to buy a new one , by plugging it in the Non Earthed socket ... is this risky ?

hello … recently when i plug the washer into the ” earthed ” socket it now trips the power and all electric goes out, but if i plug the washer into a different socket which isnt earth then it works fine ( however i did touch the washer when it was on and felt a very very very tiny tingle in my finger ) .. i had someone look at it and they said washer needs a new pump… Im not going to get it repaired ( seeing it is 10 years old ) im just going to buy a new one .. My question is how safe is it to continue using the washer for a couple of weeks until i have the funds to buy a new one , by plugging it in the Non Earthed socket … is this risky ?

Andy Trigg (Whitegoodshelp)

Likely replying to jay

Hello Jay, it’s potentially lethal plugging in an appliance to a socket that isn’t earthed – especially when it has an earth leak which is otherwise tripping the electrics.

jay

Likely replying to Andy Trigg (Whitegoodshelp)

thank you Andy for your quick & possibly life saving response ;-)

Andy Trigg (Whitegoodshelp)

Likely replying to jay

Hello Jay. The reason it is tripping the electrics is that electricity running through the machine is also running through the casing due to a fault. When plugged into a properly earthed wall socket the electricity running through the casing runs down to earth and instantly trips the electrics or blows the fuse. If you disconnect the earth due to a fault or plug the machine into an extension cable or wall socket that has no earth then the electricity flowing through the casing cannot get down to earth and trip the electrics. So it no longer blows a fuse and appears to work OK. However, the electricity is still running through the casing and could even be full mains voltage. If anyone touches the casing – especially any part that has no paint on it – the electricity can run through them down to earth and electrocute them.

jay

Likely replying to Andy Trigg (Whitegoodshelp)

hi Andy … first of all i would like to thank you for your answers from the previous comments on 15 September 2015 tha i made … I have one last question ;-) I was told it is probably a defected PUMP ( because as soon as the washer starts the electrics in the house go off ) however because the washing machine still works perfectly in an UNEARTHED socket but not in an EARTHED socket , can i ASSUME that that there is no major problem with the washer itself and maybe its just something minor , maybe a loose wire or connector or something ( which possibly could be easily fixed ) maybe fixing a new plug ? or getting a repair man to take a look … i appreciate that maybe it’s difficult to give an answer on this but any advice would be helpful before i throw it away and buy a new one
Again thanks for your help

Gayle Kirton 3 replies What about shocks from cordless vac's? What can I do to prevent this?

What about shocks from cordless vac’s? What can I do to prevent this?

Andy Trigg (Whitegoodshelp)

Likely replying to Gayle Kirton

Hello Gayle. I wouldn’t have thought you should get an electric shock from a cordless vacuum cleaner. Vacuum cleaners tend to be made entirely of plastic and double insulated. The only way to normally get a shock from a vacuum cleaner is from the mains cable, which of course isn’t there on cordless vacuum cleaner.

I can’t say for certain, but my guess would be that this is some sort of static electricity issue. I would look at what type of shoes you are wearing when vacuuming. If it is static then you would expect to get a single shot as static electricity jumps from your body to the vacuum cleaner but then if you touch it straight after there should be no shock. If you are convinced that it is nothing to do with static electricity then please get in touch with an engineer as soon as possible. Read this article to see if it helps How to avoid static electric shocks

Simon

Likely replying to Andy Trigg (Whitegoodshelp)

Hello Andy. We have a Bosch extractor hood (non-vented) over the hob, which was fitted two years ago. Our household electrics are reasonably modern, having had a full re-wire in 2012. A couple of months ago the main RCD board tripped, and through trial and error we discovered it was the hood that was responsible. We switched off the hood at the kitchen appliance switch panel and I didn’t get around to looking into it until a couple of weeks ago. I started by switching it back on and, hey presto, it was working fine again. Then it started coming on and off at random (so I suspected a failure in the hood’s button panel). Yesterday I went to turn it off after another sudden self-activation and I felt a tingle from the button area. I have just dismantled the whole thing and I note that the button panel assembly is entirely sealed in plastic, so not likely to be the cause of the tingle. I unscrewed the concealed socket at the top of the ‘chimney’ area that the whole thing is plugged into and took a look at the wiring – the earth seemed properly secured (although there were two possible terminals for the earth on the back of the socket – could there be a ‘wrong’ one?). The body of the hood is all steel but there are no visible un-insulated loose wires. I am assuming that grease residue is not conductive or this kind of thing might happen more often.
Any thoughts on this? Thanks.

Andy Trigg (Whitegoodshelp)

Likely replying to Simon

Hello Simon. Any terminals for Earth should all be connected so it shouldn’t matter which one is used if you can see that they are connected. However, even if all earth connections seem okay it doesn’t guarantee that they lead to a good earth. That would have to be tested with a test meter.

To test if there is an earth fault causing electric shocks place a neon screwdriver on the metal and see if it lights up.

Alice Ingram 2 replies I get numbness and tingling when my washing machine is in use. I am not touching the machine. I am across the room from it. The tingling goes away when the cycle is finished and the machine tops. What causes this?

I get numbness and tingling when my washing machine is in use. I am not touching the machine. I am across the room from it. The tingling goes away when the cycle is finished and the machine tops. What causes this?

Andy Trigg (Whitegoodshelp)

Hello Alice. This is something that I have never heard of before about washing machines. I’ve heard of a controversial syndrome where people are affected by modern technology and electricity, but I think that such an explanation wouldn’t really fit if it’s only the washing machine that causes it.

The only logical thing I can think of as a potential explanation, is if by any chance the washing machine is creating some really low sound waves below our hearing range. This can create feelings of unease and nausea (infrasound). This is explained here – can low frequency sounds make you sick?

However, it’s still something I’ve never heard of in association with white goods appliances. Funnily enough I read a news article last week about a scientist who had a laboratory that made people feel extremely uneasy and the cleaner was seen scurrying away from it looking quite terrified. The scientist noticed that when he was in the room it felt as if someone was watching him and it almost felt like the place was haunted. He even saw a thin metal object in his lab moving and vibrating. As a scientist, he knew that the metal object must be being subjected to some energy and suspected sound waves. He subsequently discovered that a fan in the room was creating low-frequency sounds. He speculated that many “haunted” places could potentially be accounted for by this phenomenon. Anyway it’s a bit different from how you described yours but at the very least it’s quite interesting :-)

Luke Glover 2 replies Hi I'm Luke.... I found a electric cooker on Facebook marketplace and my parents was after one so I sent the details over and brought it... anyway my dad plugged it into the wall and received a electric shock off the cooker head... can this be fixed or is it not worth the £50 he paid for it?

Hi I’m Luke…. I found a electric cooker on Facebook marketplace and my parents was after one so I sent the details over and brought it… anyway my dad plugged it into the wall and received a electric shock off the cooker head… can this be fixed or is it not worth the £50 he paid for it?

Andy Trigg (Whitegoodshelp)

Hi Luke. As my article says, this can only be caused by the appliance not being earthed. This could be due to a fault on the cooker, but it could just as easily be caused by it not being connected up properly. You need to find out why it isn’t earthed.

Andy Trigg (Whitegoodshelp)

An engineer or electrician would test the continuity of the earth cable down to the metal parts in the cooker. When getting shocks from a cooker the most likely cause is a fault on the cable that connects it or the mains socket it’s connected to.

Anna 2 replies Hi, I have been getting small shocks from my washing machine but also on the metal draining board. Tonight I took out some washing and as I was trying to get it out, I had shock going from one arm to the other. I don't know what to do and am worried to use this now. Please help me. Thank you, Anna

Hi,

I have been getting small shocks from my washing machine but also on the metal draining board.
Tonight I took out some washing and as I was trying to get it out, I had shock going from one arm to the other.
I don’t know what to do and am worried to use this now.
Please help me.
Thank you,
Anna

Andy Trigg (Whitegoodshelp)

Hello Anna. You have to unplug the washing machine and stop using it immediately! Basically, read my article and everything is explained in there, including the fact that you should stop using any appliance immediately – even if you get mild shocks from it because it means it is not earthed. If it is not earthed, but everything is okay you will receive mild shocks, but if it is not earthed and something goes wrong with one of the parts inside causing a breakdown in installation, or maybe a wire comes off and touches the casing, then you could be killed!

The fault could be in the wall socket, or the appliance’s plug, in an extension cable if used, or in the washing machine itself, although it is best not to use an extension cable if you can avoid it. If it is in the wall socket you need an electrician, but if it is not the wall socket then you need an appliance repair person.

Andy Trigg (Whitegoodshelp)

Hello Anna. I forgot to add that if you’re getting electrical shocks from the draining board you need to get an electrician in as soon as possible. Hopefully they could solve both problems.

James 2 replies Hi Repaired a leak on washing machine (removed front panel to do so) When reinstalling I was getting a tingle from the metal casing. Not had this previously. I removed the plug from the wall and noticed there was a small blob of dried paint on the plug prong tips. Cleaned this off. When I checked the earth from the moulded plug prong to the machine casing and earth spade bit I get the same reading as with the multimeter probes touching. The tingling isn't present now either. How would I best proceed? Could be an intermittent fault with the earth cable? I tried jiggling the cable around a little to recreate the fault but couldn't. I'm wary to plug the machine back in and use it in case the fault returns. What would you do in my position Andy?

Hi
Repaired a leak on washing machine (removed front panel to do so)
When reinstalling I was getting a tingle from the metal casing. Not had this previously.
I removed the plug from the wall and noticed there was a small blob of dried paint on the plug prong tips.
Cleaned this off. When I checked the earth from the moulded plug prong to the machine casing and earth spade bit I get the same reading as with the multimeter probes touching.
The tingling isn’t present now either. How would I best proceed? Could be an intermittent fault with the earth cable? I tried jiggling the cable around a little to recreate the fault but couldn’t. I’m wary to plug the machine back in and use it in case the fault returns. What would you do in my position Andy?

Andy Trigg (Whitegoodshelp)

Likely replying to James

Hello James. If there was a blob of paint on the earth prong it may have prevented good contact. If the machine is earthed (as tested by your multimeter) then any earthing fault causing electrical tingling should be at the wall socket. To be 100% sure, when testing earth continuity on the washing machine, connect one wire of the continuity tester to the earth pin and one to the bare metal on a washing machine. A good point can be found usually on the back of the washing machine, maybe one of the screws in the back panel. Then when testing for continuity, waggle the cable about, especially where it goes into the plug and where it enters the washing machine just in case there are any broken wires inside the cable causing poor (and often intermittent) connections. It’s quite rare on a washing machine though because the mains cable isn’t usually subject too much stress and strain.

If you are confident the issue was caused by the paint you should be OK. Essentially, if you are not getting any tingling when touching the exposed metal parts on the washing machine when it is plugged in and switched on then it should have a good earth connection. If in doubt try another wall socket or get a wall socket tester (Martindale do good ones).

James

Likely replying to Andy Trigg (Whitegoodshelp)

@Andy thank you very much. Your site is an excellent resource and I really appreciate you taking the time to answer my query (especially so promptly). Thanks and take care.

John Maidstone 2 replies Just removed my old cooker hood from socket and fitted the new purchased one (Leisure PCWB9752BP), by simply plug-in to socket and attach it to wall (10min job). I accidentally touched the casing of the hood with my finger skin and my upper arm skin and it gived me small amount of shock. I sticked out my tension screwdrived and it lit up when i touched the hood casing. My previous cooker hood didn't had this issue. This new hood has a box on top of it, that connects on two connectors that comes out from the hood then power cord from this box to the socket. This box needed to be earthed to the hood metal casing by 2 screws. No really sure what happened or if thsi is normal. What is causing this shocks? Can someone reply asap please?

Just removed my old cooker hood from socket and fitted the new purchased one (Leisure PCWB9752BP), by simply plug-in to socket and attach it to wall (10min job).
I accidentally touched the casing of the hood with my finger skin and my upper arm skin and it gived me small amount of shock. I sticked out my tension screwdrived and it lit up when i touched the hood casing. My previous cooker hood didn’t had this issue.
This new hood has a box on top of it, that connects on two connectors that comes out from the hood then power cord from this box to the socket. This box needed to be earthed to the hood metal casing by 2 screws. No really sure what happened or if thsi is normal. What is causing this shocks?
Can someone reply asap please?

Andy Trigg (Whitegoodshelp)

Likely replying to John Maidstone

Hello John. The only thing that can cause shocks is if the appliance is not earthed. If the motor is entirely plastic it shouldn’t normally need earthing but if it has metal parts that touch the casing it needs to be earthed. You shouldn’t have to do anything specific, it should automatically be earthed if it needs earthing. If it’s plugged into a wall socket check the plug and check the socket to ensure it’s earthed. You can buy socket testers to plug into wall sockets.

John Maidstone

Likely replying to Andy Trigg (Whitegoodshelp)

Hi Andy, Thank you for quick reply. I have added a picture with the hood itself so you can clearly see the box on top of it. That box has a metal braket on the botton that needed to be attached on to the casing with 2 screws and ground simbol on it.
I will check the socket to see if the ground wire hasnt been disconnected when moving the socket.

https://media.ao.com/en-GB/Productimages/Images/rvLarge/leisure_pcwb9752bp_bk_05_l.jpg

Pete Davies 2 replies My wife and I had to replace our tumble dryer a couple of months ago. The old one was a Creda - it "died". The new one is a Beko. The old one had a plastic hose outlet, and we never had the trouble, but the new one has a tin foil type. We get regular static when touching the adjacent metal sink. Advice, please!!!!

My wife and I had to replace our tumble dryer a couple of months ago. The old one was a Creda – it “died”. The new one is a Beko. The old one had a plastic hose outlet, and we never had the trouble, but the new one has a tin foil type. We get regular static when touching the adjacent metal sink. Advice, please!!!!

Andy Trigg (Whitegoodshelp)

Likely replying to Pete Davies

Hello Pete. I’ve not seen a tin foil type vent hose. If you are getting a static discharge when touching the sink it shouldn’t be coming from the dryer. Static is what builds up when we walk across carpets or with clothes on made of specific fibres. The static builds up, and when we touch anything that is earthed like a sink or an appliance the static jumps from us to the object. Once it’s jumped that’s it until static gets built up again.

If you are getting one-off static shocks when touching the sink the static must be building up in the person prior to touching it from clothing, shoe-wear or carpets. If on the other hand you get a shock when touching the dryer and the sink that’s a different thing and the causes are described in my article.

Chris 2 replies That was my thinking too, the earth connection to everything seems fine, have metered out and everything metal within the machine has continuity with the Earth pin of the plug, equally I can't see anything within the machine that looks wrong (snagged wires, etc). Could a heating element failure somehow do it? Thanks for your help so far!

That was my thinking too, the earth connection to everything seems fine, have metered out and everything metal within the machine has continuity with the Earth pin of the plug, equally I can’t see anything within the machine that looks wrong (snagged wires, etc). Could a heating element failure somehow do it? Thanks for your help so far!

Andy Trigg (Whitegoodshelp)

Likely replying to Chris

Hello Chris. If the heating element is down to earth, or damaged exposing the inner element then it should instantly blow the fuse unless the socket it’s plugged into, or the washing machine plug, or any point on the cable or inside the machine is not earthed. The first thing an engineer would do is test the continuity of the earth pin on the washing machine’s plug to the metal casing on the machine or the metal door hinge. There should be virtually no resistance. If there’s a high resistance or open circuit it needs investigating.

After that they’d check the wall socket with a plug in socket tester.

Chris

Hi Andy,

Sounds like I’m on the right lines then as I’ve checked both of those things and they’re both fine, got a plug in RCD tester too and tested in the socket it’s plugged into and it trips as expected.

Any other clues or is it time to call in an expert or see who has offers on washing machines?!?

Grant Forrester 2 replies Having just received a shock from my dishwasher, I noticed both it and a washing machine were plugged into an extension cable going to mains. After reading your article I understand how dangerous this is, but curious to know why I'd get a shock from the dishwasher but not the washing machine? Thanks

Having just received a shock from my dishwasher, I noticed both it and a washing machine were plugged into an extension cable going to mains. After reading your article I understand how dangerous this is, but curious to know why I’d get a shock from the dishwasher but not the washing machine? Thanks

Andy Trigg (Whitegoodshelp)

Likely replying to Grant Forrester

Hello Grant. If the shock was caused because the extension cable did not have an earth then both appliances should in theory give some sort of mild shock but it might depend on how much metal on the appliance you are exposed to. On a dishwasher we have the large stainless steel inner door and casing which is perfect for giving out shocks but a washing machine has less areas to expose us to shocks – plus the metal inner drum is encased in a plastic drum and isolated. If the extension cable is earthed it’s possible only one of the sockets was faulty or had worn earth prongs.

Grant

Thanks for your quick reply. I have now plugged both into the mains and very tentatively touched the inside, and didn’t get a shock. My rcd has a test button which I’ve used too and nothing has tripped (except the protected circuits) so I’m hoping the extension was the culprit. Lesson learned!
Thanks again

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