Help & Advice

Fridge Freezers

Help for fridges and freezers that aren’t cold enough, ice up or make a noise: common faults, simple checks and keeping food safe while you sort it.

Showing 11 to 20 of 38 guides
Can I claim for spoiled food when freezer breaks down? Find out when you might be able to claim for spoiled food, who to claim from, and what steps you need to take first to make a successful claim more likely. 9 min read 996 views 6 comments Read guide Freezer Drawer Broken How to buy replacement freezer drawers and importantly - how to avoid them breaking in the first place and how to free off a drawer that's jammed. 8 min read 1,852 views Read guide Appliance stuck behind a tiled floor How to get an appliance out that is stuck behind floor tiles or laminate flooring. 7 min read 1,461 views 2 comments Read guide Fitting floor tiles in front of appliances Laying floor tiles or laminate right up to the front of a washing machine, dishwasher, or tumble dryer - without extending the flooring underneath where the appliance stands - is one of the most… 8 min read 940 views Read guide Ice in base of freezer Ice building up in the base of a freezer is a common fault affecting both standalone freezers and the freezer compartment of fridge-freezers. In most cases it is caused by a blocked drain channel… 7 min read 5,008 views 26 comments Read guide Water in base of fridge Finding water in the base of a fridge is a common problem and usually has a simple cause - a blocked defrost drain hole. Understanding how the drain system works makes it much easier… 5 min read 3,215 views 12 comments Read guide Leaving a fridge or freezer to stand after being transported Yes - a fridge or freezer should be left to stand before being plugged in after delivery or moving. Failing to do so can damage the appliance. However, how long it needs to stand… 3 min read 3,682 views Read guide What is the Fast Freeze button on a freezer for? Most freezers include a fast freeze button, but many people never use it or are unsure what it is for. Used correctly, it is a genuinely useful function that helps protect the quality of… 3 min read 1,932 views Read guide What temperature should a fridge be? Keeping a fridge at the correct temperature is important for both food safety and energy efficiency. The recommended range is between 0°C and 5°C. 2 min read 484 views 6 comments Read guide Fridge Making Strange Noises Many modern fridges, fridge freezers, and freezers are noisier than older appliances. Most sounds are normal - but some indicate a fault. This guide covers the most common noises and what they mean. 4 min read 961 views Read guide