Fridge Freezers
Help for fridges and freezers that aren’t cold enough, ice up or make a noise: common faults, simple checks and keeping food safe while you sort it.
Showing 21 to 30 of 38 guides
3 Pre Repair Tips
3 quick tips related to getting your faulty appliance repaired. Check them out even if you don't currently need a repair, it may save trouble in the future.
8 min read
330 views Read guide
Buying appliance spares 5 things you need to know first
Buying the right spare part for an appliance repair is often more complicated than it first appears. Even trade repairers with access to repair manuals and parts breakdowns can find certain parts difficult to…
4 min read
370 views Read guide
Engineer can’t come for over a week - is this acceptable?
If a washing machine, fridge, or other appliance under guarantee or extended warranty cannot be seen by an engineer for over a week, it raises a legitimate question - is that wait actually acceptable…
4 min read
853 views 19 comments Read guide
If an engineer doesn’t turn up can I claim compensation?
If a repair engineer fails to show up for a booked appointment, it is possible to claim compensation - but only under certain circumstances, and only if the right steps were taken when making…
5 min read
477 views 1 comments Read guide
Is a 3 month guarantee on repairs reasonable?
When you pay for an appliance repair, you expect it to last. So what happens when a repair company only offers a 3-month guarantee? Is that acceptable - and what are your rights if…
6 min read
311 views Read guide
Who is responsible for faulty appliances?
When an appliance develops a fault, it is natural to think the manufacturer should be held responsible. After all, they made it. But UK consumer law works differently - and knowing who to contact…
6 min read
1,411 views 16 comments Read guide
Hoover Frost Free Fridge Freezers safety notice
Frost-free refrigeration appliances contain a small heating element used to defrost the evaporator coil automatically. Hoover has identified a potential fault in this defrost heater - supplied to them by a component manufacturer -…
5 min read
206 views Read guide
Do I have to wait in all day for an engineer?
Waiting in all day for an appliance engineer is one of the most commonly cited frustrations with appliance repair. Understanding why it happens and what options exist can help reduce the inconvenience.
5 min read
257 views Read guide
Repair company want to charge if engineer can’t find fault
Being told you may be charged if the engineer finds nothing wrong is one of the more frustrating aspects of booking a repair under guarantee. Understanding when a charge is justified - and when…
5 min read
789 views 21 comments Read guide
Appliance Error Codes - Friend or Foe?
Error codes on washing machines, dishwashers, and other white goods are now universal. They can stop a machine from flooding your kitchen. They can also prevent you from knowing what is wrong with your…
11 min read
374 views Read guide