Fridge Freezers
35 posts in this category.
Buying appliance spares 5 things you need to know first
Buying the right spare part for an appliance repair is often more complicated than it first appears. Even trade repairers with access to repair manuals and parts breakdowns…
Engineer can’t come for over a week – is this acceptable?
If a washing machine, fridge, or other appliance under guarantee or extended warranty cannot be seen by an engineer for over a week, it raises a legitimate question…
If an engineer doesn’t turn up can I claim compensation?
If a repair engineer fails to show up for a booked appointment, it is possible to claim compensation - but only under certain circumstances, and only if the…
Is a 3 month guarantee on repairs reasonable?
When you pay for an appliance repair, you expect it to last. So what happens when a repair company only offers a 3-month guarantee? Is that acceptable -…
Who is responsible for faulty appliances?
When an appliance develops a fault, it is natural to think the manufacturer should be held responsible. After all, they made it. But UK consumer law works differently…
Hoover Frost Free Fridge Freezers safety notice
Frost-free refrigeration appliances contain a small heating element used to defrost the evaporator coil automatically. Hoover has identified a potential fault in this defrost heater - supplied to…