Cooking Appliances
25 posts in this category.
Engineer can’t come for over a week – is this acceptable?
If a washing machine, fridge, or other appliance under guarantee or extended warranty cannot be seen by an engineer for over a week, it raises a legitimate question…
If an engineer doesn’t turn up can I claim compensation?
If a repair engineer fails to show up for a booked appointment, it is possible to claim compensation - but only under certain circumstances, and only if the…
Is a 3 month guarantee on repairs reasonable?
When you pay for an appliance repair, you expect it to last. So what happens when a repair company only offers a 3-month guarantee? Is that acceptable -…
Who is responsible for faulty appliances?
When an appliance develops a fault, it is natural to think the manufacturer should be held responsible. After all, they made it. But UK consumer law works differently…
Do I have to wait in all day for an engineer?
Waiting in all day for an appliance engineer is one of the most commonly cited frustrations with appliance repair. Understanding why it happens and what options exist can…
Repair company want to charge if engineer can’t find fault
Being told you may be charged if the engineer finds nothing wrong is one of the more frustrating aspects of booking a repair under guarantee. Understanding when a…