Whitegoods Help article

LEC TF2304W Fridge Freezer Safety Notice

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Quick Answer

The affected model is the LEC TF2304W in White, manufactured between January 2004 and October 2006. Contact GDHA on freephone 0800 110 5728 (Monday to Friday, 8am to 6pm) with the model and serial number ready. GDHA will arrange a free home visit to carry out the modification.

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LEC TF2304W fridge freezer – defrost timer fire risk

GDHA (the manufacturer behind LEC) has issued a safety notice for the LEC TF2304W fridge freezer manufactured between January 2004 and October 2006. The defrost timer can fail and overheat, creating a potential fire risk. A free home-visit modification is available for all affected appliances. Contact GDHA immediately if you own one.

Which Appliance Is Affected?

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Model

LEC TF2304W – White only. This is a frost-free fridge freezer manufactured by GDHA under the LEC brand.

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Manufacture period

January 2004 to October 2006. The model and serial number are on a label inside the fridge compartment. Have these ready when you call GDHA.

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The fault

In a small number of cases the defrost timer can fail and overheat. Frost-free fridge freezers contain a heating element that periodically defrosts the evaporator coil – the defrost timer controls when this heater runs. A failed or overheating timer presents a fire risk. This is the same type of fault identified in Beko frost-free fridge freezers, where at least 20 fires and one death were reported.

What to Do

  1. Locate the model and serial number. The label is inside the fridge compartment on the interior side wall or at the rear. Note both the model number (TF2304W) and the serial number before calling.
  2. Call GDHA on freephone 0800 110 5728. Lines are open Monday to Friday, 8am to 6pm. GDHA will confirm whether your specific appliance is affected and arrange a free home-visit to carry out the modification.
  3. Do not leave the appliance unattended overnight while waiting for the modification, particularly if the fridge freezer has been showing any unusual behaviour such as running more than normal or making unusual sounds. For a fridge freezer with a known defrost timer fault, minimising unattended running time is a sensible precaution.
Contact details may have changed

The freephone number and modification programme above were published at the time of the original safety notice. As with all manufacturer safety programmes, contact details may have changed. If the number above does not connect, search for GDHA or LEC customer service contacts directly. The original recall notice was published on the Trading Standards safety notices list at tradingstandards.uk – search for LEC if the direct link is not available.

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Fridge freezers cannot simply be switched off while waiting

Unlike a washing machine or dishwasher, switching off a fridge freezer causes food to spoil. If your appliance is confirmed as affected and has been showing symptoms of overheating, consider whether the contents can be transferred temporarily to other cold storage. If the appliance is working normally with no unusual symptoms, continue using it while arranging the modification as a priority.


Frequently Asked Questions

How do I know if my LEC fridge freezer is affected?

The affected model is the LEC TF2304W in White, manufactured between January 2004 and October 2006. Check the label inside the fridge compartment for the model and serial number. Call GDHA on 0800 110 5728 with these details to confirm whether your specific appliance is within the affected production batch.

Is the modification free?

Yes. GDHA is offering a free home-visit to carry out the defrost timer modification on all affected appliances. There is no charge to the customer.

Should I switch off the fridge while waiting for the engineer?

If the appliance is working normally with no unusual symptoms, GDHA’s position is that it can continue to be used while the modification is arranged. If it has been showing signs of unusual behaviour – running excessively, making unfamiliar sounds, or producing unusual heat – take extra precautions and try to arrange the modification visit urgently. Switching off a fridge freezer causes food to spoil, so this decision depends on the individual circumstances.

Last reviewed: April 2026. This safety notice relates to LEC TF2304W fridge freezers manufactured between 2004 and 2006. The freephone number and contact details above were published at the time of the original notice and may have changed. Contact LEC or GDHA through their current customer service channels if needed.

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