White Knight Tumble Dryer Fire Risk
Approximately 1,800 White Knight condenser dryers built in October 2010 are potentially affected. Both the model number and the serial number must fall within the affected ranges. The model and serial number sticker is on the inside of the dryer door. If in doubt, contact White Knight on their dedicated freephone number.
White Knight has issued a fire risk safety notice for certain condenser tumble dryers built in October 2010. A sub-standard electrical connector can cause overheating and a potential fire hazard. If your dryer matches the model and serial number criteria below, stop using it immediately, disconnect it from the mains, and contact White Knight to arrange a free replacement.
Step 1: Check the Model Number
The model and serial number are on a sticker inside the door of the dryer. The following five models are covered by this notice:
0312 767 15009 (767C)
0312 76A 15010 (77AW)
0312 76A 15330 (77AS)
0312 76A 31000 (CL76AWH)
If your dryer is not one of the five models listed, it is not affected by this notice. If it is one of the models listed, proceed to step 2.
Step 2: Check the Serial Number
Having one of the models above is not enough on its own – only machines with serial numbers within the specific affected ranges are covered by this notice. Affected serial numbers all begin with either 104 or 07. If your serial number does not begin with one of these prefixes, your dryer is not affected.
| Affected serial number ranges |
|---|
| 1041 107080 to 1041 107598 |
| 1042 117759 to 1042 118046 |
| 1042 118761 to 1042 119460 |
| 1042 122230 to 1042 122329 |
| 1043 132621 to 1043 133490 |
| 1044 136464 to 1044 136613 |
| 1044 142276 to 1044 142775 |
| 1044 145676 to 1044 145975 |
| Plus individual serial numbers: 070800, 070954, 070865, 072013, 070864, 070738 |
Your serial number must fall numerically between the two numbers shown. For example, if the range is 1041 107080 to 1041 107598, a serial number of 1041 107079 is not affected (one below the lower limit) and a serial number of 1051 107598 is not affected (starts with 1051, not 1041). Treat each serial number as a single number and compare it directly to the range. If you are unsure whether your serial number starting with 07 is in the affected list, call the freephone number below.
What to Do If Your Dryer Is Affected
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Stop using the dryer immediately and do not use it again until it has been replaced.
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Disconnect it from the mains socket. White Knight’s specific advice is to unplug the machine as a precaution – do not leave it plugged in even if it is not in use.
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Contact White Knight to arrange a free replacement. White Knight offered a complete dryer replacement at no charge for affected machines. Their dedicated freephone number for this notice was 0800 952 1102. This number may no longer be active – if it does not connect, contact White Knight through their main customer service channels.
White Knight’s dedicated safety notice website has been taken down, as is common practice once the initial publicity period ends. An archived version of the original page is available via the Wayback Machine archive. If you are only now discovering this notice – perhaps through buying the dryer second-hand – contact White Knight directly to confirm whether your machine qualifies for the free replacement programme.
If you know someone who has a White Knight condenser dryer that may be from this period, pass this information on. Safety notices are often discovered years after they were originally issued, particularly by second-hand buyers who have no way of knowing their appliance was subject to a recall.
All Tumble Dryer Safety Notices
Related Safety Notices
Tumble Dryer Fire Risk Safety NoticesA full list of tumble dryer brands and models subject to fire risk safety notices in the UK.
Beko Condenser Tumble Dryer Safety NoticeA separate fire risk notice affecting Beko 6kg and 7kg condenser tumble dryers from 2012.
How Dangerous Are Our Appliances?Fire, electrical, and flood risks from domestic white goods – what the data shows.
Tumble Dryer Fire Risk From Blocked FiltersWhy blocked lint filters are a fire hazard – not just a safety notice issue but an everyday maintenance concern.
Frequently Asked Questions
How do I know if my White Knight dryer is affected?
Both the model number and the serial number must match the affected lists. Check the sticker inside the dryer door. The model must be one of the five listed in this notice, and the serial number must fall within one of the affected ranges. All affected serial numbers begin with 104 or 07 – if yours does not, the dryer is not affected.
Can I keep using the dryer while I contact White Knight?
No. White Knight’s specific advice is to stop using the dryer and disconnect it from the mains immediately if it is in the affected batch. Do not use it until a replacement has been confirmed and arranged.
What if I bought my White Knight dryer second-hand and missed this notice?
Contact White Knight directly with your model and serial number. The recall programme offered a free replacement – whether this is still available for late claims is a question for White Knight. It is always worth asking. An archived version of the original safety notice page is available via the Wayback Machine link above.