Haier and Bush washing machine Safety Notice

Comments: (Oldest first)

1. carol molloy says

   February 5, 2015 at 2:13 pm

   we got a letter saying the haier washing machine was at risk and may set on fire and to phone a number to have a new part fitted which we did. after the part was fitted we put the washing machine on and it set on fire. we got the engineer back and he said it was nothing to do with the part he fitted it was just a coincidence that the moter has gone and we have to pay for it. we would like to warn other people about this. luckily we can afford a new washer but what about the people that dont have much money.

2. Andy Trigg (Whitegoodshelp) says

   February 5, 2015 at 2:47 pm

   Hello Carol. I can see this is too much of a coincidence for you, but to be fair such coincidences do actually happen occasionally. The fire risk on this washing machine is in the front control panel so if it was the same part the fire should have started at the front of the machine on the control panel.

   If your motor burned-out you would probably get smoke coming from round the back and although it’s impossible to know if they are connected they are definitely completely different parts.

3. sharon says

   April 20, 2015 at 8:18 pm

   hi can you please tell me when the BUSH WM1470TVE in white was sold I know it was sold by argos but im trying to trace period of time when I bought mine. Im desperately trying to prove purchase.
   thanks in advance

4. Andy Trigg (Whitegoodshelp) says

   April 21, 2015 at 12:27 pm

   In relation to this Safety notice the date of purchase shouldn’t be needed. If you contact them using the information in the article they can tell exactly how old it is from the serial number and there should be no charge.

5. Mrs E Hawkins says

   February 10, 2016 at 8:45 am

   I received notification about faulty washing machine and identified that I have one of the affected models contacted you as told on the letter on the 18th July 2015 an arranged date for 17th August .was arranged to have replacement part fitted.Got a phone call cancelling day before as part out of stock but an engineer would visit when part was available.Here we are 6 months later and no still have not heard anything. Surely it doesn’t take that log to replenish stock.When will I get my machine fixed ?

6. Andy Trigg (Whitegoodshelp) says

   February 11, 2016 at 11:53 am

   Mrs E Hawkins, sorry but you are contacting the wrong person. My article publicises the Haier and Bush washing machine Safety Notice and gives the telephone number and email address of the people to contact if affected.

7. Karen says

   October 9, 2016 at 9:34 pm

   Hi I have a haier hwd1470tve washing machine. Which has recently went on fire from the front control panel. I purchased this from argos, unsure of when? I have no recollection of ever receiving a warning letter. I have tried several times to speak to argos and haier regarding a replacement or refund but keep being passed to different departments and told someone will call me back. Do you have any other suggestions on how to deal with this.

8. Andy Trigg (Whitegoodshelp) says

   October 10, 2016 at 11:56 am

   Hello Karen. Have you rung the phone number or emailed the address in my article? If they are still working (hopefully) they are the only points of contact I would use.