John Lewis JLDWW1201 dishwasher safety notice
This recall affects John Lewis JLDWW1201 dishwashers with serial numbers between 62400001 and 72399999. The John Lewis dishwasher is manufactured by the AEG-Electrolux group and is affected by the same issue covered by the AEG-Electrolux and Zanussi dishwasher safety notice. Do not use the appliance until you have received clearance from the manufacturer.
A safety recall has been issued for the John Lewis JLDWW1201 dishwasher. If you own one of the affected models, stop using the appliance immediately and do not use it again until you have contacted John Lewis or the relevant helpline. See below for affected serial numbers.
Affected Appliance
Brand: John Lewis
Serial numbers: 62400001 to 72399999
The John Lewis JLDWW1201 dishwasher is manufactured by the AEG-Electrolux group. It is affected by the same safety issue as other dishwashers in the AEG-Electrolux and Zanussi range. Check the serial number on your appliance – it is usually on a label inside the door frame or on the side panel.
What to Do
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Stop using the dishwasher immediately.
Do not run another cycle until the appliance has been inspected or cleared. If a cycle is currently running, allow it to complete and then do not start another.
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Check the serial number.
The serial number is on a label inside the door frame or on the side or back panel of the appliance. If the serial number falls between 62400001 and 72399999, the appliance is affected.
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Contact the recall helpline or John Lewis.
Contact John Lewis directly or the product recall helpline to register the appliance and arrange an inspection or remedy. Do not use the dishwasher until clearance has been given.
This recall was not prominently publicised alongside the related AEG-Electrolux and Zanussi dishwasher safety notice despite covering a product from the same manufacturer group. Owners of John Lewis-branded dishwashers from this period should check their serial numbers even if they did not receive direct communication about the recall. See our guide on the AEG-Electrolux and Zanussi dishwasher safety notice for background on the related issue.
All Appliance Safety Notices
Related Safety Notices
AEG-Electrolux and Zanussi Dishwasher Safety NoticeThe related safety notice covering AEG-Electrolux and Zanussi branded dishwashers from the same manufacturer group.
Hotpoint Dishwasher Safety NoticeFire risk safety notice for certain Hotpoint FDW series dishwashers.
Bosch, Neff and Siemens Dishwasher Safety NoticeSafety notice covering certain Bosch, Neff, and Siemens dishwasher models.
8 Ways to Make Appliances SaferPractical steps every household can take to reduce fire and electrical risks from large appliances.
4 Comments
Grouped into 3 comment threads.
0 replies 20/04/2013 - Just had a massive fire created by a John Lewis jldww1205 Dishwasher (purchased05-2008) so it looks like the issue is still there in later models Insurance company following up the issue
0 replies Electrolux / Zanussi never replied to my query.
Electrolux / Zanussi never replied to my query.
0 replies I received an email the other day from a (rightly) concerned dishwasher owner - I have a JLDWW1201 bought from JLP, Ser No.62440043. Your website suggests that this model/ser has been recalled due to faulty connector component and risk of machine going on fire. I have contacted Electrolux to check if this is correct - they inform me that this model of dishwasher is not affected at all. I would be grateful for a prompt response, to clarify. Needless to say I have contacted Electrolux / Zanussi to clarify this and assured the concerned John Lewis dishwasher owner that I personally copied the information on this warning from the notice on the John Lewis counter in Sheffield. I will update with anything I find out. If anyone has any further information please contact me
I received an email the other day from a (rightly) concerned dishwasher owner –
I have a JLDWW1201 bought from JLP, Ser No.62440043. Your website suggests that this model/ser has been recalled due to faulty connector component and risk of machine going on fire. I have contacted Electrolux to check if this is correct – they inform me that this model of dishwasher is not affected at all. I would be grateful for a prompt response, to clarify.
Needless to say I have contacted Electrolux / Zanussi to clarify this and assured the concerned John Lewis dishwasher owner that I personally copied the information on this warning from the notice on the John Lewis counter in Sheffield.
I will update with anything I find out. If anyone has any further information please contact me
20/04/2013 – Just had a massive fire created by a John Lewis jldww1205 Dishwasher (purchased05-2008) so it looks like the issue is still there in later models Insurance company following up the issue