Fridge Freezers
19 posts in this category.
Distance selling regulations – returning appliances
When buying appliances online in the UK, consumers have the right to cancel and return goods under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. This…
Leaving a fridge or freezer to stand after being transported
Yes - a fridge or freezer should be left to stand before being plugged in after delivery or moving. Failing to do so can damage the appliance. However,…
If I sign a delivery note and appliance turns out damaged can I still complain?
Delivery companies ask you to sign confirming goods were received in good condition. With a large appliance wrapped in protective packaging, that is impossible to verify at the…
Buying faulty appliances with credit cards protection
Buying an appliance with a credit card provides extra legal protection that many consumers are not aware of. Under Section 75 of the Consumer Credit Act, the credit…
Claiming compensation from a retailer or repairer
Consumers in the UK may be entitled to compensation where goods are faulty or where repair services are carried out negligently or without reasonable care and skill. These…
Buying Appliances Online in the UK: A Guide to the Different Types of Retailer
There are now hundreds of websites selling washing machines, tumble dryers, dishwashers, and other white goods in the UK. They are not all the same. The type of…