Can’t Find a Blockage But Washing Machine Still Not Draining
A washing machine pump that runs but fails to drain has a different range of causes from a pump that does not run at all. The most likely explanations are a hidden blockage in the pump outlet chamber or drain hose, a broken impeller inside the pump, a kinked sump hose from a dropped drum, or a blanking piece left in new plumbing. Work through each cause systematically before concluding the pump itself needs replacing.
The pump is definitely running, you can hear or see it operating, and you have already checked the pump filter and pump area for blockages and found nothing. If you have not yet worked through the main drain fault guide, start there first: washing machine won’t drain water.
A pump that runs but fails to move water is a specific and frustrating fault. Once obvious blockages have been ruled out, there are several less visible causes worth investigating before concluding the pump itself has failed.
Cause 1: There Is Still a Blockage – Just a Hidden One
Small objects that pass through the pump filter can still cause significant obstruction inside the pump. The most common culprits are elastic bands, hair bobble elastic, fragments of bra wire, buttons, small screws, or pieces of grit. These can wedge underneath the impeller, wrap around it, or lodge inside the pump outlet chamber where the drain hose connects – completely out of sight through the filter access point.
How to Check the Impeller
With the machine unplugged, try turning the pump impeller by hand using a finger or screwdriver. It should rotate freely. Some impellers naturally have a small magnetic resistance that causes them to jump 180 degrees when overcome – this is normal. What is not normal is an impeller that is tight or stiff throughout its full rotation, which suggests an obstruction restricting its movement.
The Pump Outlet Chamber
A button of a specific size can be small enough to pass through the pump filter and even past the impeller, but large enough to jam inside the outlet chamber where the drain hose attaches. This obstruction is invisible without removing the drain hose and looking directly into the outlet. A piece of bra wire can do the same – getting through the impeller but catching in the chamber, where it then snags passing fluff and threads until a solid blockage builds up.
To check: remove the drain hose from the pump outlet and inspect the chamber with a torch. Look for any small object, wire fragment, or compacted debris lodged inside.
Cause 2: Blockage in the Drain Hose or U-Bend Connection
An object that passes through the pump can still cause a complete blockage further along the drain hose or at the point where the hose connects to the U-bend under the sink.
A button of the right size can travel into the drain hose but be too large to pass through the plastic spigot on the U-bend. In some cases the button sits in the flow and acts as a butterfly valve – swivelling one way to allow water through, then swivelling back under the water pressure to close off the flow again. This can produce an intermittent fault where the machine sometimes drains and sometimes does not.
How to Check the Drain Hose
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Disconnect the drain hose from the U-bend connection under the sink and examine the end of the hose and the inside of the plastic spigot for any obstruction.
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If necessary, disconnect the drain hose from the machine and check its full length. A blockage mid-hose can sometimes be felt by running a hand along the outside.
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To clear a stubborn hose blockage, connect the open end of the drain hose to a cold tap and run water through from the opposite direction. Hold the connection firmly – the water pressure can be significant and the hose can pull free unexpectedly.
Cause 3: The Pump Itself Is Faulty
If no blockage can be found anywhere in the pump, outlet, or drain hose, the pump itself may have failed internally. The most likely internal failure is a broken impeller that has separated from the pump shaft. The rotor continues to spin, producing the sound of a running pump, but the impeller that actually moves the water is no longer attached or is slipping on the shaft. The pump may sound slightly different to normal in this situation, though not always noticeably so.
A less common failure mode is a pump that oscillates rather than rotates properly – causing it to vibrate but not generate the flow needed to pump water away. This is difficult to diagnose without removing and testing the pump directly. See our guide on washing machine pumps for more detail.
Cause 4: Kinked Sump Hose From a Dropped Drum
In some cases a fault elsewhere in the machine can cause the drum to drop slightly from its normal position. If the drum drops enough, it can compress or kink the sump hose – the main hose running from the base of the drum to the pump. A kinked sump hose restricts or completely blocks the flow of water to the pump, causing it to run without moving any water.
In cases matching this pattern – pump running, no blockage found, machine pumps a little water then stops – it is worth checking whether the drum is sitting in its correct position and whether the sump hose shows any sign of compression or kinking. The cause is typically a failed drum spring that normally holds the drum at the correct height.
Cause 5: New Plumbing Blanking Piece
If the machine stopped draining after being moved to a new property, or after new plumbing was installed, the problem may be a blanking piece left inside new pipework. New U-bends and sink waste fittings sometimes come with a factory-fitted blanking piece in the spigot that the drain hose connects to. This piece must be removed before the drain hose is connected – if it is left in place, no water can pass. See our guide on won’t drain after being moved for more detail.
Need a Qualified Engineer?
If all the above causes have been checked and the drain fault persists, a qualified engineer should inspect the pump and drainage system.
Related Guides
Washing Machine Won’t Drain WaterThe main drain fault guide covering all common causes – start here before this article if you have not yet done so.
Washing Machine Pump FilterWhere to find the pump filter, how to access it, and how to clean it correctly.
Washing Machine Pump GuideHow the drain pump works, how to tell if it has failed, and what is involved in replacing it.
Won’t Drain After Being MovedThe blanking piece fault that affects machines connected to new plumbing – including a step-by-step fix.
Frequently Asked Questions
Why is my washing machine pump running but not draining?
The most common causes are a hidden blockage in the pump outlet chamber or drain hose, a broken impeller inside the pump that is slipping on the shaft, a kinked sump hose caused by a dropped drum, or a blanking piece left in new plumbing. Work through each possibility systematically, starting with checking the pump outlet and drain hose for hidden obstructions.
How do I check if the pump impeller is blocked?
With the machine unplugged, try turning the impeller by hand through the pump filter opening using a finger or screwdriver. It should rotate freely. An impeller that is tight or stiff throughout its rotation is likely obstructed. Some magnetic resistance causing the impeller to jump 180 degrees is normal – consistent tightness around the full rotation is not.
Could a button cause a drain fault even though it passed through the filter?
Yes. A button can pass through the pump filter and even past the impeller, but jam in the pump outlet chamber where the drain hose connects. It can also travel into the drain hose and act as a butterfly valve in the U-bend connection, alternately allowing and blocking flow depending on its orientation. Both situations require removing the drain hose to inspect.
Could the pump sound normal but still be faulty?
Yes. If the impeller has separated from the pump shaft, the rotor continues to spin and the pump sounds like it is running normally. The impeller is not attached or is slipping, so water is not being moved. The sound may be slightly different to normal but is not always noticeably so. This type of internal failure requires the pump to be removed and inspected directly.
What is a sump hose and how can it cause a drain fault?
The sump hose is the main hose connecting the base of the drum to the pump. If the drum drops from its correct position – typically because a drum spring has failed – the sump hose can become kinked or compressed, blocking the flow of water to the pump. The pump runs normally but cannot draw any water. Checking for drum spring failure and sump hose kinking is part of the diagnosis when no blockage can be found.
68 Comments
Grouped into 38 comment threads.
5 replies I am having the same error code F-21 for slow drain but now my washer wont drain at all. Cleaned out the filter, removed the hose from washer to pump and the one from pump to drain and ran water through them outside, they are clear. also ran hose down drain and no problems there. Finally took drain pump completely out and apart and found that the magnet behind the impeller was cracked. Still have to order the part so will let you know if this fixes the problem otherwise I am at a loss as to what to do next. Is there something else it could be?
5 replies Hi there, I have an Askoll drain pump for my AEG. Having removed the pump to clear a (tangled) blockage, I noticed that the impeller comes off the shaft - is this normal? It still "springs" around as you would expect - and doesn't just spin freely, but at the same time I wondered if it isn't meant to be permananetly adhered? I can't see any sign of snapped plastic, sheared screw or anything, so I don't know how the impeller was adhered oringinally (if it was!). Is this a case of buy a new pump? re-adhere the impeller to the shaft? or simply but it back in the machine as is? Thanks for your help!
Hi there,
I have an Askoll drain pump for my AEG. Having removed the pump to clear a (tangled) blockage, I noticed that the impeller comes off the shaft – is this normal? It still “springs” around as you would expect – and doesn’t just spin freely, but at the same time I wondered if it isn’t meant to be permananetly adhered? I can’t see any sign of snapped plastic, sheared screw or anything, so I don’t know how the impeller was adhered oringinally (if it was!). Is this a case of buy a new pump? re-adhere the impeller to the shaft? or simply but it back in the machine as is?
Thanks for your help!
Likely replying to John Atkins
Hello John, I wouldn’t expect a pump impeller to come off the shaft. Not unless there is some way that it is located and locked in place once pushed on. The impeller is usually screwed on (left-hand thread) or stuck/pressed on. If the shaft was held tightly in place, does the impeller turn on the shaft? Once the pump is flooded with water there is a lot of pressure it has to overcome when spinning so the impeller must be firmly attached to the shaft.
Likely replying to Andy Trigg (Whitegoodshelp)
Hi Andy,
Thanks for the quick reply. I’m afraid I can’t give a succinct answer: when the shaft is held tightly, the impeller can be rotated 180 degrees freely in one direction (and then back again) before encountering the resistance of the magnets.
I agree, it does seem odd that the impeller would be designed to come off, but I can’t fathom how it was held on before-hand. Given that the pump is quite cheap then I think I’ll just get a new one – when it arrives, I’ll see if the impeller comes off. If it does – I’ll fit my old pump (and keep the spare), if it doesn’t then we have our answer: the impeller shouldn’t come off!
Thanks for your advice! Really appreciate it,
John
Likely replying to Andy Trigg (Whitegoodshelp)
Hi Andy
Thanks for your comments here, it has been very helpful!
I have had the same problem with an intermittent
draining of an LG washing machine. One thing I didn’t realise from reading the above was that the impeller and magnet come away from the main pump. Once I took this gently apart being careful with the ‘o’ rings, I found the inside to be full of my daughters play sand and muddy water. This would explain why its working intermittently, but I do wonder if water should be in this chamber? Is this how its supposed to work?
Thanks
Likely replying to Peter
Thanks Peter, not totally sure exactly what you mean but if there is an O ring where the impeller shaft slots in then it’s presumably to prevent water getting past and if water and sand has got past it may have stopped the impeller from spinning. A new pump would be required if cleaning everything up doesn’t work.
2 replies In regards to the impeller... I'm unclear as to whether it is supposed move freely or turn with some resistance. Mine will move clockwise and counterclockwise, but it doesn't spin freely like a spinner in a game board. It turns more "robotically". I wish I could describe it better. It turns kind of like a second hand on a clock does, again, in both directions. It is NOT wobbly. Can you describe to me how I would know if the impeller is bad? I really appreciate your help!
In regards to the impeller… I’m unclear as to whether it is supposed move freely or turn with some resistance. Mine will move clockwise and counterclockwise, but it doesn’t spin freely like a spinner in a game board. It turns more “robotically”. I wish I could describe it better. It turns kind of like a second hand on a clock does, again, in both directions. It is NOT wobbly. Can you describe to me how I would know if the impeller is bad? I really appreciate your help!
Likely replying to Dtacy
Hi Dtacy. Pump impellers used to rotate totally freely but for many years now most have been designed so that they rotate between two magnets so as you turn it there will be some slight resistance to overcome the magnet, it then rotates freely for a split second until it meets the second magnet. With this type of pump you can’t spin the impeller but it should turn around relatively freely with just the two resistance points.
Thank you for your prompt response!
That makes sense. That sounds like what mine is doing. So should that lead me to believe my pump is working correctly?
I have checked the hoses and found nothing obvious blocking either one. I also checked and cleaned the filter. I ordered a new outlet hose to rule that out even though water seems to be moving through the current one. I also checked for obstructions between the inner and outer tub and found nothing.
1 reply Hi my washer dryer hoover is playing up ... First it stopped drying clothes..and now keeps coming up with E20...I've checked filter nothing checked there's no kinks in draining hose and also checked ubend everytine I've done this it will work 2-3 washes then E20 comes back on and won't drain or spin washing dryer around 6 yrs old please advise.. Thankyou
Hi my washer dryer hoover is playing up … First it stopped drying clothes..and now keeps coming up with E20…I’ve checked filter nothing checked there’s no kinks in draining hose and also checked ubend everytine I’ve done this it will work 2-3 washes then E20 comes back on and won’t drain or spin washing dryer around 6 yrs old please advise.. Thankyou
Hello Lisa. According to Hoover’s website, the error code E20 means that the pump may be blocked. However, it does say this is only applicable on, “some models”. If your instruction manual also says this, then the washing machine is presumably thinking it can’t empty out the water.
It’s necessary to determine if the washing machine is actually draining the water or not. So if the error code is saying that it is not draining the water, but it clearly is, then the error code is wrong. This article is specifically about if you have a washing machine that is not draining the water out properly, but you cannot find a blockage. If this is the case, then go through it carefully and try all the suggestions.
But if your washing machine is pumping away the water, but it is giving this error code, then I don’t think this article is of much help. Hoover says that if there is no blockage, to call an engineer.
A washing machine relies on a signal from the pressure system to tell it when the water has gone, and when it is full of water. Therefore, a fault in the system (often a blockage) can cause the washing machine to believe that the water is not pumping away when it actually is.
So if your washing machine is not draining out the water, you need to start with the link that I have in the opening paragraph of this article. And then if you find no blockages anywhere, you can come back to this one. But if it is draining the water out okay, there’s a possibility there is a blockage or a fault on the pressure system. I have a separate article for this, though it may not be straightforward, and you may be better getting an engineer faults on pressure system
1 reply Intermittent pumping. The filter is clean. I took the pump out and checked that it worked properly in a bucket of water. The culprit was a 5cm plastic ball in the drum drain (black rubber bit under the drum). I have no idea how it got there.
Intermittent pumping. The filter is clean. I took the pump out and checked that it worked properly in a bucket of water. The culprit was a 5cm plastic ball in the drum drain (black rubber bit under the drum). I have no idea how it got there.
Hi Mick. The Ball is to seal off the sump hose. If it gets covered in sticky detergent and grunge though, it can stick and prevent water being pumped away. I used to throw them away. Washing machines didn’t have them for 40 years and worked OK. They are supposed to prevent detergent going into the sump hose where it would be wasted.
1 reply Seems mad you wouldn’t mention the sump hose can get blocked before the filter. I’ve just spent hours messing around with what could of been a 30 minute fix
Seems mad you wouldn’t mention the sump hose can get blocked before the filter. I’ve just spent hours messing around with what could of been a 30 minute fix
Hi Liam. Great to hear you found the problem. However, you used the wrong article. This article specifically starts out with, “if you have a washing machine that is not pumping out the water and stuck full of water – don’t start here. This is the final advice if you’ve tried all the advice on my article, washing machine won’t drain water
That article does mention the sump hose as a possible place for blockages :)
1 reply I have a Eurotech EWP 172.... front load washing machine. Problem: the water is not draining from the inside tub.... What I have done... the pump is working ( I took it apart and there was only a small strand of fabric around bottom of impeller / I removed this) This did not fix the problem.... Still the water will not drain... I checked the drain filter before the pump and it is not blocked.... Curious that it would not drain with this plug and screen removed.... the blockage must be between the tub and drain... am I correct with the plug removed it should drain?... I have run it several times and it seems some crud is coming out.... How do you clean from the tub to the drain screen? (Btw I have checked the hoses that I can see and they are not blocked. Can someone help me out? Regards, Tim
I have a Eurotech EWP 172…. front load washing machine.
Problem: the water is not draining from the inside tub….
What I have done… the pump is working ( I took it apart and there was only a small strand of fabric around bottom of impeller / I removed this) This did not fix the problem…. Still the water will not drain…
I checked the drain filter before the pump and it is not blocked…. Curious that it would not drain with this plug and screen removed…. the blockage must be between the tub and drain… am I correct with the plug removed it should drain?… I have run it several times and it seems some crud is coming out….
How do you clean from the tub to the drain screen? (Btw I have checked the hoses that I can see and they are not blocked.
Can someone help me out?
Regards,
Tim
Likely replying to Tim
Hello Tim, There is just a sump hose between the main tub and the pump, sometimes with a plastic ball inside. Remove and check this hose and make sure any ball isn’t sticky and sticking where it would b;lock the water. If water is still inside the drum and won’t come out something must be inside the drum blocking the hole where the sump hose fits though that is unusual.
1 reply Very useful info here, Andy, and I’ve followed all of your advice with my malfunctioning Hotpoint Aquarius WMPF 742. All tubing dismantled, checked for blockages and put back together, drain hose checked, etc. But the Error F05 kept coming up, with the machine not draining and stopping just before the spin. I thought the fault must therefore be with the pump. Interestingly, when I turned the machine off after the F05 came up, the machine turned itself back on after a few minutes, all ready to repeat the drain and spin cycle! This morning I did one final check by running a drain/spin cycle, which worked partially with some draining sounds and the gentle pre-spins, but that too soon came up with the F05 error. So I bought a new pump and fitted it. But the problem persisted. This was making me think there’s a PCB problem, or some other issue. But when I turned the machine off and back on, there was a series of beeps and the normal mode light flashed. Then everything on the front panel went off, and has stayed off since. The whole thing is now as dead as a Norwegian Blue parrot. Have I killed it? Or might it have been a PCB problem all along? Guess it’s time to call out an engineer...
Very useful info here, Andy, and I’ve followed all of your advice with my malfunctioning Hotpoint Aquarius WMPF 742.
All tubing dismantled, checked for blockages and put back together, drain hose checked, etc. But the Error F05 kept coming up, with the machine not draining and stopping just before the spin. I thought the fault must therefore be with the pump. Interestingly, when I turned the machine off after the F05 came up, the machine turned itself back on after a few minutes, all ready to repeat the drain and spin cycle!
This morning I did one final check by running a drain/spin cycle, which worked partially with some draining sounds and the gentle pre-spins, but that too soon came up with the F05 error.
So I bought a new pump and fitted it. But the problem persisted.
This was making me think there’s a PCB problem, or some other issue. But when I turned the machine off and back on, there was a series of beeps and the normal mode light flashed. Then everything on the front panel went off, and has stayed off since. The whole thing is now as dead as a Norwegian Blue parrot.
Have I killed it? Or might it have been a PCB problem all along? Guess it’s time to call out an engineer…
Likely replying to David B
Cheers David. If your machine is not emptying any water then you did follow the right article, but if it is draining most of the water but just coming up with error F05 on a Hotpoint then this article is more appropriate (found with a search on this site for F05) – Hotpoint Error Code F05 which describes how F05 can be caused by a pressure system fault.
1 reply Hi ! Your topic is very well covered, thank you. I'm finding myself in situation 3 where I filtered every possible failure down to the pump itself. I'm getting 120V on the connection to the pump and the pump is turning, it's turning really fast too, I almost destroyed it trying to stop the impeller with a pair of longnose. Though, I feel like the pump is oscillating, it is hard to tell just by watching it because it's going too fast. During my testing, I knew the pump was running but it couldn't get the water out even with my hose at the same level as the water inside the washer. It is also making a strange sound, like it isn't running smoothly... krik, krik, krik, krik (wasn't doing that before !). I was wondering if it is possible to fix this issue myself, I tried to look on the internet but I didn't find anything. Thanks for your help Tim
Hi !
Your topic is very well covered, thank you. I’m finding myself in situation 3 where I filtered every possible failure down to the pump itself. I’m getting 120V on the connection to the pump and the pump is turning, it’s turning really fast too, I almost destroyed it trying to stop the impeller with a pair of longnose. Though, I feel like the pump is oscillating, it is hard to tell just by watching it because it’s going too fast. During my testing, I knew the pump was running but it couldn’t get the water out even with my hose at the same level as the water inside the washer. It is also making a strange sound, like it isn’t running smoothly… krik, krik, krik, krik (wasn’t doing that before !).
I was wondering if it is possible to fix this issue myself, I tried to look on the internet but I didn’t find anything.
Thanks for your help
Tim
Likely replying to Tim R
Hello Tim. I’m assuming you’re not in the UK? I deal with UK appliances which run on 230 V. However the principles should be virtually the same. It sounds like the pump impeller is firmly fixed onto the shaft, which rules out one possibility. So if it is running as you say, “fast”, then there are only 2 possible explanations. Either the impeller isn’t actually spinning round and just oscillating back and forth, in which case you need a new pump, or it is spinning round fast, in which case there has to be a blockage in one of the hoses leading to and from the pump, one of the chambers the hoses attach to or in the u-bend if the drain hose is connected to a plastic spout.
The fact that the pump is making an unusual noise could implicate a fault on the pump though if the pump isn’t actually expelling any water out that could change the noise it makes.
As you say it is difficult to see if the impeller is revolving or oscillating but if it was oscillating back and forth instead of spinning round I would expect it to be more easily stopped than if it is spinning round at its normal speed. If shining a bright torch in doesn’t help determine if the impeller is spinning you could try carefully placing something against it at an angle that shouldn’t stop it but would allow the impeller to ride over it. This would let you feel if it is spinning or not. However, your description of it really damaging the pump when you tried to stop it strongly implies that the impeller is in fact spinning with plenty of force to expel water.
1 reply Can you help please when i move the washing machine to put it back it feels like theres water in it still even after draining it at the bottom with a saucepan.or is it the drum moving around.
Can you help please when i move the washing machine to put it back it feels like theres water in it still even after draining it at the bottom with a saucepan.or is it the drum moving around.
Likely replying to Andy
Hello Andy. If you move a washing machine the main outer tub will move about because it is suspended on suspension dampers. So this could possibly be the movement you are feeling. If it wasn’t draining the water properly it would usually cause problems on the wash cycle and particularly spin. There will normally be some water left in a washing machine because the water pumps cannot pump every last drop out. There shouldn’t be any inside the drum, but after completing the wash cycle if you were to undo the drain filter, or lower the drain hose onto the floor you should find roughly a small saucepan full of water will drain out. If there is more than one saucepan full then you could have a partial blockage.
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1 reply Andy. I've checked and rechecked for blockages. There are none. As far as the pump working I hear a soft humm coming from the machine during the drain-spin cycle. Is this the pump or something else? Thanks.
Andy. I’ve checked and rechecked for blockages. There are none.
As far as the pump working I hear a soft humm coming from the machine
during the drain-spin cycle. Is this the pump or something else? Thanks.
Likely replying to Danny Conner
Hello Danny. If there is definitely no blockage anywhere, and you have checked all the places mentioned in this article, plus the pump appears to be getting power because it is making a noise but it is not pumping the water out than the only possible explanation is that the pump is not actually running. The pumps don’t normally make a soft humming noise, they are quite noisy and rattly. A soft hum would imply that the pump is getting power but it is just not running. This can of course be caused, and is often most likely caused, by a very small obstruction jamming the impeller. But it can be caused by a faulty pump too.
You need to remove the pump and carefully inspect inside to see if you can find anything like a hair grip, a small stone, elastic band or any of the other common obstructions that can jam a pump. If you cannot find anything then the pump is probably faulty, although obviously without seeing it I cannot give 100% assurance.
If you want to buy a new pump consider using this site’s spares affiliate Buy washing machine pump.
1 reply Samsung front load washer. Have had problems in the past with 'no drain', replaced pump, everything back to normal. Now several months later... washed a very dirty large dog blanket and 'no drain' came on again. Replaced pump again, but this time still saying 'no drain'....wondering if there could be dog hairs between the tub and tub container? How do I clean it out. From inside the washer, everything looks clean and when I've checked hoses, water drains from the tub fine, but something is still causing the 'no drain'. Help and thank you!
Samsung front load washer. Have had problems in the past with ‘no drain’, replaced pump, everything back to normal. Now several months later… washed a very dirty large dog blanket and ‘no drain’ came on again. Replaced pump again, but this time still saying ‘no drain’….wondering if there could be dog hairs between the tub and tub container? How do I clean it out. From inside the washer, everything looks clean and
when I’ve checked hoses, water drains from the tub fine, but something is still causing the ‘no drain’. Help and thank you!
Likely replying to mary
Mary, in my experience the pump is the least likely cause of a washing machine not pumping out the water. In 90% of cases it’s caused by a blockage or obstruction somewhere. If there is nothing in the pump filter the next place to check is the fitting under the sink if the drain hose is connected to the u-bend. Blockages or obstructions can only be in the sump hose leading from the tub to the pump, somewhere inside the pump itself or the filter, or in the drain hose or the plastic connection the drain hose connects to. This article specifically covers all possibilities that could cause the washing machine to not pump out the water if the pump is running ok and there is nothing in the pump filter.
1 reply Thanks for getting back to me, You are correct about it not being a UK front loader. I am in Ecuador. For your own references, it was a faulty new motor. The motor was tested before leaving the parts store however, it was not tested while attached to a pump chamber. The small disc behind the pump which holds the o-ring is so tight on the motor spindle that it does not allow the spindle to turn. I oiled it, but it only improved very slightly. I can get it to turn when I assist it with a finger, but not with enough power to move water. If I thought I could remove the impeller without damaging it, I might try widening the spindle hole a microscopic amount, but it is possibly pressed on with a press or heat and would be forever loose then after. I took the motor back and all of that model were bad; sadly for the store. They sold me a different motor and chamber at a discount, that I easily adapted to the machine with just a couple new screw holes. We are doing laundry again. Hope this helps someone else. Dan
Thanks for getting back to me,
You are correct about it not being a UK front loader. I am in Ecuador. For your own references, it was a faulty new motor. The motor was tested before leaving the parts store however, it was not tested while attached to a pump chamber. The small disc behind the pump which holds the o-ring is so tight on the motor spindle that it does not allow the spindle to turn. I oiled it, but it only improved very slightly. I can get it to turn when I assist it with a finger, but not with enough power to move water. If I thought I could remove the impeller without damaging it, I might try widening the spindle hole a microscopic amount, but it is possibly pressed on with a press or heat and would be forever loose then after. I took the motor back and all of that model were bad; sadly for the store. They sold me a different motor and chamber at a discount, that I easily adapted to the machine with just a couple new screw holes. We are doing laundry again.
Hope this helps someone else.
Dan
Likely replying to Dan
Hello Dan, many thanks for the update. The chances of a faulty part been replaced with a new part which exhibits the exact same symptoms are very slim. That was very unlucky. It reminds me of a time when a customer of mine phoned me up because her old washing machine was flooding the kitchen and she decided it was time to replace it. I delivered a brand-new washing machine to her, but when I installed it it flooded the kitchen. The flood was caused by a blockage in her plumbing. Glad you got it sorted.
1 reply Thanks for this article. I was just searching for an engineer when I came across this and decided to have another look at the machine. In the end it was a button stuck in the pump which came out when blowing into the draining hose. Saved me time and money, many thanks!
Thanks for this article. I was just searching for an engineer when I came across this and decided to have another look at the machine. In the end it was a button stuck in the pump which came out when blowing into the draining hose. Saved me time and money, many thanks!
Likely replying to gk
Thanks gk.
Dan, You need to see if the fan is spinning when it is pumping out. If it is, then the pump is working and the fact that you replaced it shows it’s not the pump. In such circumstance the only other explanation is a blockage somewhere unless by any chance there is a voltage issue but I suspect it’s a non UK machine? and I don’t repair those top loaders, so couldn’t say for certain if there could be a voltage supply issue. It certainly wouldn’t be anything I would consider on a UK front loading machine.
1 reply I have a Whirlpool Gold washing machine.after the wash cycle the machine usually spins and drains while at the same time putting some water back into the tub.now the pump runs and you can still see water coming into the tub area but this machine does not drain. all the hoses are clear the pump seems to be working fine because it still moving water could it be a butterfly valve? there's a section that has three hoses coming into one area one from the pump 1 to the drain and one that squirts back into the tub.
I have a Whirlpool Gold washing machine.after the wash cycle the machine usually spins and drains while at the same time putting some water back into the tub.now the pump runs and you can still see water coming into the tub area but this machine does not drain. all the hoses are clear the pump seems to be working fine because it still moving water could it be a butterfly valve? there’s a section that has three hoses coming into one area one from the pump 1 to the drain and one that squirts back into the tub.
Likely replying to mitch
Hello Mitch. If water is pumped back into the drum it’s usually a system to aid washing with less water. Many washing machines use it these days but as far as I know they always have a separate wash pump. There should be a pump called a recirculation pump which pumps the water back into the drum in order to shower the laundry and a separate pump for draining. I’m just wondering if this is the case in your washing machine your drain pump maybe blocked or have a fault but you are thinking it is still running because water is pumping into the drum?
1 reply Hello Stacy, just check that it isn't anything to do with unbalanced loads which will stop it doing a full spin won't spin small loads Also make sure no option buttons limiting spin speed have accidentally been selected and that the wash cycle chosen definitely should do a full spin. After that you may need an engineer.
Hello Stacy, just check that it isn’t anything to do with unbalanced loads which will stop it doing a full spin won’t spin small loads
Also make sure no option buttons limiting spin speed have accidentally been selected and that the wash cycle chosen definitely should do a full spin. After that you may need an engineer.
Likely replying to Andy Trigg
hey Andy, working on my washer and I suspect the pump. The washer will drain completely intermittently, or it may begin to drain and quit, or it will not do anything. When it starts to drain and quits, it typically makes a clicking/grinding noise. Sometimes when it doesn’t drain it just makes that clicking/grinding noise, sometimes it sits silently doing nothing.
I’ve checked all hoses and basin. I’ve disassembled the pump and cleaned it out, seemed to work properly.
I switched my focus to the pressure switch where I verified the hose to the basin was clear. Then I tested the switch with a multi-meter where I checked the two end connectors and the multi-meter read almost zero, testing the middle and outside connector remained at 1 even when air was blown into the switch. I think that is the opposite of how it is supposed to behave, but haven’t been able to confirm.
Any guidance?
1 reply Hi Stacey. If there is a ball fitted inside the sump hose and covered in gunge they can stick and stop water flowing into the pump. However, I'm sure you would have noticed if this ball was sticky and greasy. Other than that if the washing machine is actually going into a spin it would tend to indicate that the water is actually being pumped out, at least most of it. Washing machines don't normally spin unless almost all of the water has been pumped away. If the water isn't pumping away properly they will usually refuse to spin. The only common thing causing a washing machine to actually spin but leave laundry very wet is if there is a partial blockage which is just restricting the flow of water enough to cause this problem, but not enough to stop a spin. Or if there is another problem with the motor or drive belt. Whatever your problem is it doesn't seem to be something you can fix yourself if this article and the points I've made still don't help. Sadly there's a limit to what can be done without seeing the machine.
Hi Stacey. If there is a ball fitted inside the sump hose and covered in gunge they can stick and stop water flowing into the pump. However, I’m sure you would have noticed if this ball was sticky and greasy. Other than that if the washing machine is actually going into a spin it would tend to indicate that the water is actually being pumped out, at least most of it. Washing machines don’t normally spin unless almost all of the water has been pumped away. If the water isn’t pumping away properly they will usually refuse to spin.
The only common thing causing a washing machine to actually spin but leave laundry very wet is if there is a partial blockage which is just restricting the flow of water enough to cause this problem, but not enough to stop a spin. Or if there is another problem with the motor or drive belt. Whatever your problem is it doesn’t seem to be something you can fix yourself if this article and the points I’ve made still don’t help. Sadly there’s a limit to what can be done without seeing the machine.
You have been more than helpful! Thank you so much for your time and advise!
So… I replaced the outlet drain hose and also removed a fistful of coins from the hose that led from the tub to the drain pump. I successfully put everything back together and started a load. I’ve never seen the amount of pressure I saw coming from the drain hose! I watched the water level rise in the door and watched it cometely drain out. But, unfortunately my clothes are still wringing wet when the cycle is done. So after more investigating, I believe that my washer isn’t spinning as quickly as it should on the final spin cycle. It used to spin super fast, sounded like a jet was taking off. Now it’s not doing that. Just a moderate spin speed as if it’s just in the wash cycle. So, I am confident my hoses are clear and my pump is working. How do I troubleshoot and fix the spin cycle?
Again, thank you so much for your help! I can’t believe I have done so much that many probably would never attempt! I’m determined to fix this thing!
1 reply If the pump runs and you can hear it running then unless there's a small obstruction inside the pump chamber it sounds like it may be ok. You can check the drain hose by removing it, straightening it out and looking through it (although you will need someone else to help). Have you checked at the connection under the sink on the u-bend if that's how the drain hose is connected?
If the pump runs and you can hear it running then unless there’s a small obstruction inside the pump chamber it sounds like it may be ok. You can check the drain hose by removing it, straightening it out and looking through it (although you will need someone else to help). Have you checked at the connection under the sink on the u-bend if that’s how the drain hose is connected?
My drain hose leads right to the floor and into the sump pump. I took the hose off and ran water through it in the bathtub. I also ran two lengths of straightened wire hanger through the hose. I was able to free fragments of debris that looked like dirt and mold. But it certainly didn’t seem like enough to be clogging the hose (plus, like I said, water runs through it). I have so already took off and looked inside the hose that comes out of the tub and into the pump. The only thing that concerned me with this hose was that the gasket looking thing that was seated inside “male” part didn’t sit firmly. It fell right out when I took the hose off. (I’m referring to the part with the ping pong ball thing in it) Also, I haven’t actually watched what the pump is doing since its been accessible. I know something is happening because I’ve seen some water emptying in the sump pump. And there is not standing water in my tub. So I know it’s draining somewhat. It’s just that my clothes are drenched after the cycle is done. I have seen it spin quite quickly so I know the spin is working.
I apologize for my horrible laymans terms. I’m just a single mom trying to wash my clothes without spending a ton of money! So I truly appreciate your guidance!
1 reply I have same problem, I have checked every pipe and had pump out to clean, no blockage, the washer emptys when I lower hose into Bucket so that's clear,and when I set to drain there is power to pump but doesn't seem to work, should the impeller run freely? Any advise please
I have same problem, I have checked every pipe and had pump out to clean, no blockage, the washer emptys when I lower hose into Bucket so that’s clear,and when I set to drain there is power to pump but doesn’t seem to work, should the impeller run freely?
Any advise please
1 reply Hi. My washer wasn't spining draining. After reading this advice, moping up a very wet floor from checking the filter. I found a hair band stuck round the impellor I was able to free it and test wash says it working. Thanks
Hi. My washer wasn’t spining draining. After reading this advice, moping up a very wet floor from checking the filter. I found a hair band stuck round the impellor I was able to free it and test wash says it working. Thanks
1 reply My impeller keeps falling off. When I remove it and look at it, it's not damaged at all, and fits back on the spindle perfectly well. So why does it keep falling off? Have I not fitted the filter cover on tight enough? Is that why it's not staying in place?
My impeller keeps falling off. When I remove it and look at it, it’s not damaged at all, and fits back on the spindle perfectly well. So why does it keep falling off? Have I not fitted the filter cover on tight enough? Is that why it’s not staying in place?
Likely replying to Neil
Hi Neil. They used to screw on (left hand thread) but chances are they are just force fitted on now and if one has come off it’s unlikely to fit back. Pump impellers use to be replaceable but as far as I know they aren’t any more so you will probably need a new pump. Check my affiliate Spares4Appliances (cheapest prices guaranteed) facility to see this is the case or not.
0 replies Sorry for a delayed reply. If the pump was making a noise but not pumping and there's no blockages it would seem the pump is either jammed by a small object or faulty.
Sorry for a delayed reply. If the pump was making a noise but not pumping and there’s no blockages it would seem the pump is either jammed by a small object or faulty.
0 replies heyas.. So.. I have taken all the bottom section of the washing machine apart- (not as glamorous as they make it look on utube with the woman with fancy nails, a pearl bracelet and her cashmere jumper.. about 10L of water spilled all over the floor when I removed one of the pipes (from drum to filter) I can see there is no blockage there. have removed the pipe after the filter/ pump and washed it- no blockages, inspected pump- no stuff inside.. When the machine was "draining" I heard a ticking noise- as if it wasn't able to engage with whatever it had to do.. no water drained at all- therefore I think it's the pump, but I haven't got the means to check the electrics in the pump.. can't I just get a pump and fit it? There is an electric connection to the pump- but I figured if the pump ticks- then the electrics still are getting to it- so by default the pump is unhappy. so please tell me I have checked all and I can just go ahead and buy the pump and it will all be working again!- is there a chance I have missed something?
heyas..
So.. I have taken all the bottom section of the washing machine apart- (not as glamorous as they make it look on utube with the woman with fancy nails, a pearl bracelet and her cashmere jumper..
about 10L of water spilled all over the floor when I removed one of the pipes (from drum to filter) I can see there is no blockage there.
have removed the pipe after the filter/ pump and washed it- no blockages,
inspected pump- no stuff inside..
When the machine was “draining” I heard a ticking noise- as if it wasn’t able to engage with whatever it had to do.. no water drained at all- therefore I think it’s the pump, but I haven’t got the means to check the electrics in the pump.. can’t I just get a pump and fit it?
There is an electric connection to the pump- but I figured if the pump ticks- then the electrics still are getting to it- so by default the pump is unhappy.
so please tell me I have checked all and I can just go ahead and buy the pump and it will all be working again!- is there a chance I have missed something?
0 replies Hello, Our washer drain pump hums has no blockages. I replaced the pump, but the new one does the same thing. We have been using the washer by manually dropping the hose into the floor drain as all other cycles function fine. Is their a relay or capacitor that modifies the current before it gets to the drain motor which only serves the drain motor? If so, the old pump was likely fine as well. The model I have has a small fan on the opposite end of the motor spindle. I tried spinning this with my fingers to see if would get the thing going, but no luck. It does spin freely and there appear to be no blockages.The machine is a Daewoo DWF 1068p. thanks for any thoughts you might have.
Hello,
Our washer drain pump hums has no blockages. I replaced the pump, but the new one does the same thing. We have been using the washer by manually dropping the hose into the floor drain as all other cycles function fine. Is their a relay or capacitor that modifies the current before it gets to the drain motor which only serves the drain motor? If so, the old pump was likely fine as well. The model I have has a small fan on the opposite end of the motor spindle. I tried spinning this with my fingers to see if would get the thing going, but no luck. It does spin freely and there appear to be no blockages.The machine is a Daewoo DWF 1068p. thanks for any thoughts you might have.
0 replies If it's humming when the pump should be running the pump is likely to be blocked or jammed either because of an obstruction or because it's faulty. If you can't find an obstruction the suspect would be the pump. A fault on the pressure system would cause the pump to not get activated so no humming sound.
If it’s humming when the pump should be running the pump is likely to be blocked or jammed either because of an obstruction or because it’s faulty. If you can’t find an obstruction the suspect would be the pump. A fault on the pressure system would cause the pump to not get activated so no humming sound.
0 replies I am intermittently getting an OE code on my washer. Sometimes it works fine and then about once every 5 loads it gets to where it should drain and it just stops and starts draining. In between the stopping and starting there is eithers a humming noise or total silence. Sometimes it will finally drain enough to spin and other times I have to drain it out the front to get it to spin. We have taken it apart 2 times and pulled out and checked all the hoses and the pump but haven't found anything. Yesterday, I had to drain it manually on the last spin. When I went to remove the clothes, they were still soaking wet and there was water that had backed up into the cups where you put in the detergent and fabric softener. Since the pump seems to be just turning on and off sporadically, could the problem be caused by a faulty water pressure switch?
I am intermittently getting an OE code on my washer. Sometimes it works fine and then about once every 5 loads it gets to where it should drain and it just stops and starts draining. In between the stopping and starting there is eithers a humming noise or total silence. Sometimes it will finally drain enough to spin and other times I have to drain it out the front to get it to spin. We have taken it apart 2 times and pulled out and checked all the hoses and the pump but haven’t found anything. Yesterday, I had to drain it manually on the last spin. When I went to remove the clothes, they were still soaking wet and there was water that had backed up into the cups where you put in the detergent and fabric softener. Since the pump seems to be just turning on and off sporadically, could the problem be caused by a faulty water pressure switch?
0 replies I obviously can't say for sure, but it reminds me of an obstruction intermittently getting into the pump. Plastic items can do that. They float about and get sucked into the pump intermittently where they grind against the impeller. They can jam it or slow it down. When you tilt the washer back or lay it down and take off the hoses there's nothing there. Sometimes the obstruction goes somewhere out of the way and doesn't cause a problem for a wash or two. I had many cases where it was a battle to get them because when I waited for the grinding noise and unplugged the machine it somehow floated back up into the drum. It may not be that at all, but something to ponder about. The only other alternative is a faulty pump. Pressure system can't cause the pump to make noises.
I obviously can’t say for sure, but it reminds me of an obstruction intermittently getting into the pump. Plastic items can do that. They float about and get sucked into the pump intermittently where they grind against the impeller. They can jam it or slow it down. When you tilt the washer back or lay it down and take off the hoses there’s nothing there. Sometimes the obstruction goes somewhere out of the way and doesn’t cause a problem for a wash or two. I had many cases where it was a battle to get them because when I waited for the grinding noise and unplugged the machine it somehow floated back up into the drum.
It may not be that at all, but something to ponder about. The only other alternative is a faulty pump. Pressure system can’t cause the pump to make noises.
0 replies Just wanted to say thank you! Tried pump and there was a bit of fluff and some hair grips but main blockage was in the drain pipe under the sink (as seen in picture). It was blocked by a button as described- machine now working. Wish I hadn't bothered to pull machine out as now having a problem pushing it back in. Thanks again - saved a lot of money following your advice.
Just wanted to say thank you! Tried pump and there was a bit of fluff and some hair grips but main blockage was in the drain pipe under the sink (as seen in picture). It was blocked by a button as described- machine now working.
Wish I hadn’t bothered to pull machine out as now having a problem pushing it back in. Thanks again – saved a lot of money following your advice.
0 replies No Vicki, water should never be left in or under the drum. If you can hear water when you spin the drum it's clearly not emptied properly. Balancing purposes? Crazy :) There is however usually around a pint of water left inside the pump and sump hose which can never be pumped away but you should be totally unaware of it. This water gets replaced every time the washer is used so can't become stale unless left for a long time unused. Check these articles out - If you haven't already checked the pump filer - How do I clean my pump filter and where is the pump filter? Also, to combat washing machine smells - What causes washing machine smells? including the two other relevant articles linked to within there.
No Vicki, water should never be left in or under the drum. If you can hear water when you spin the drum it’s clearly not emptied properly. Balancing purposes? Crazy :)
There is however usually around a pint of water left inside the pump and sump hose which can never be pumped away but you should be totally unaware of it. This water gets replaced every time the washer is used so can’t become stale unless left for a long time unused. Check these articles out –
If you haven’t already checked the pump filer – How do I clean my pump filter and where is the pump filter?
Also, to combat washing machine smells – What causes washing machine smells? including the two other relevant articles linked to within there.
0 replies The drum of my machine is empty, but when I spin the drum I can hear water (lots of water). I replaced the pump and the repairman said it was normal to have water behind the drum for "balancing purposes". I'm not sure I believe him. The machine smells, likely from the excess water. Any suggestions? Does this sound normal?
The drum of my machine is empty, but when I spin the drum I can hear water (lots of water). I replaced the pump and the repairman said it was normal to have water behind the drum for “balancing purposes”. I’m not sure I believe him. The machine smells, likely from the excess water. Any suggestions? Does this sound normal?
0 replies Hot plastic smells indicate the impeller catching on something or the pump overheating. Intermittent faults are tricky but to troubleshoot them you need to work out what's different when it doesn't empty. Is the sound different? Can you hear the pump running normally or has the sound changed? Does it sound like the pump has stopped running? If the pump is running but noisy when it doesn't drain suspect a fault with the impeller, or something jamming the impeller, or an obstruction which keeps getting sucked in and out. If the pump sounds perfectly normal but no water is coming out look at the possibility of something inside the sump hose or the drain hose or even in the end of the drain hose where it connects to the plumbing as described in this article. If the pump has stopped running is there power to it, is it jammed, has it gone open circuit - has it overheated and cut out? (Be careful touching the pump to test for temperature especially if it has a metal section which can get red hot!)
Hot plastic smells indicate the impeller catching on something or the pump overheating. Intermittent faults are tricky but to troubleshoot them you need to work out what’s different when it doesn’t empty. Is the sound different? Can you hear the pump running normally or has the sound changed? Does it sound like the pump has stopped running?
If the pump is running but noisy when it doesn’t drain suspect a fault with the impeller, or something jamming the impeller, or an obstruction which keeps getting sucked in and out.
If the pump sounds perfectly normal but no water is coming out look at the possibility of something inside the sump hose or the drain hose or even in the end of the drain hose where it connects to the plumbing as described in this article.
If the pump has stopped running is there power to it, is it jammed, has it gone open circuit – has it overheated and cut out? (Be careful touching the pump to test for temperature especially if it has a metal section which can get red hot!)
0 replies Being driven mad. Washer sometimes empties fine, but generally does not. Often get hot plastic smells from it when it has failed to empty. Have done the obvious, checked filter, removed pump, checked pipe work for obstructions. Usually doing a test rinse it empties fine, but try a full wash and it doesn't empty at all. Power off for a few minutes and set to empty and it works. Suspect the pump is in some way intermittent, but don't want to replace it and still have the problem. Help appreciated.
Being driven mad. Washer sometimes empties fine, but generally does not. Often get hot plastic smells from it when it has failed to empty.
Have done the obvious, checked filter, removed pump, checked pipe work for obstructions. Usually doing a test rinse it empties fine, but try a full wash and it doesn’t empty at all. Power off for a few minutes and set to empty and it works. Suspect the pump is in some way intermittent, but don’t want to replace it and still have the problem.
Help appreciated.
0 replies If the pump is running and the impeller is spinning round the fault must be caused by a partial blockage or obstruction somewhere as described in my article. Obstructions can be anywhere before the pump, after it, or in the plumbing. Seeing if it will pump into a bucket will eliminate the plumbing though. The only faults with pumps preventing pumping of water (other than obstructions inside) are that they won't run at all, or if the impeller has broken or come loose on the shaft the pump sounds like it's running but the impeller can't pump water. If you have totally eliminated all possible blockages or obstructions such as small coins or buttons stuck inside hoses which can't be seen then of course it can only be the pump. I've put everything I can think of in the article. If it won't pump into a bucket (at about 3 or 4 foot height) then it eliminates any problem in the plumbing system and leave only the drain hose and sump hose. You may have to remove the drain hose and get someone to help so you can stretch it out and look right through it to see if anything is inside. If it's clear, take off the sump hose leading to the pump and check it, check the plastic ball (if fitted) isn't sticky and sticking in the opening. If everything is clear the only option left is to fit a new pump.
If the pump is running and the impeller is spinning round the fault must be caused by a partial blockage or obstruction somewhere as described in my article. Obstructions can be anywhere before the pump, after it, or in the plumbing. Seeing if it will pump into a bucket will eliminate the plumbing though.
The only faults with pumps preventing pumping of water (other than obstructions inside) are that they won’t run at all, or if the impeller has broken or come loose on the shaft the pump sounds like it’s running but the impeller can’t pump water.
If you have totally eliminated all possible blockages or obstructions such as small coins or buttons stuck inside hoses which can’t be seen then of course it can only be the pump. I’ve put everything I can think of in the article.
If it won’t pump into a bucket (at about 3 or 4 foot height) then it eliminates any problem in the plumbing system and leave only the drain hose and sump hose. You may have to remove the drain hose and get someone to help so you can stretch it out and look right through it to see if anything is inside.
If it’s clear, take off the sump hose leading to the pump and check it, check the plastic ball (if fitted) isn’t sticky and sticking in the opening.
If everything is clear the only option left is to fit a new pump.
0 replies Thanks for the response. The impeller and shaft with the magnetic part all came out of the unit as one piece and the impeller is press fitted on the shaft. It seemed to turn ok by hand. I ran the drain function with drain plug out and watched the impeller spinning although there wasn't any water. Is there some sort of pressure loss where is just won't force the water out? Looking online for a replacement part however the exact pump isn't available, only ones that are supposed to fit.
Thanks for the response. The impeller and shaft with the magnetic part all came out of the unit as one piece and the impeller is press fitted on the shaft. It seemed to turn ok by hand. I ran the drain function with drain plug out and watched the impeller spinning although there wasn’t any water. Is there some sort of pressure loss where is just won’t force the water out? Looking online for a replacement part however the exact pump isn’t available, only ones that are supposed to fit.
0 replies Nils: As far as I'm aware the impeller shouldn't normally come off. They are no longer replaceable as spares like they used to be. In the 90s the pump had a screw shaft and impellers screwed on. These days they are normally press fitted on. If the impeller is loose on the shaft it won't pump out properly. I can't say for certain, but how sure are you that the impeller is securely on the shaft and won't spin on the shaft in operation?
Nils: As far as I’m aware the impeller shouldn’t normally come off. They are no longer replaceable as spares like they used to be. In the 90s the pump had a screw shaft and impellers screwed on. These days they are normally press fitted on. If the impeller is loose on the shaft it won’t pump out properly. I can’t say for certain, but how sure are you that the impeller is securely on the shaft and won’t spin on the shaft in operation?
0 replies Hi. I read and tried everything in you article and my washer still drains slow enough to get the error code. I cleaned the lint trap, cleaned the drain, pulled the pump out and took it apart-pulling the impeller out and cleaning everything on the inside of the unit. I also drained the washer and set the unit to drain and spin causing the pump to turn on. With the drain plug pulled out I could see the impeller spinning around so I know it's actually working. Should I throw the towel in and get a new pump or do you or anyone have any other suggestions? Thank you!
Hi. I read and tried everything in you article and my washer still drains slow enough to get the error code. I cleaned the lint trap, cleaned the drain, pulled the pump out and took it apart-pulling the impeller out and cleaning everything on the inside of the unit. I also drained the washer and set the unit to drain and spin causing the pump to turn on. With the drain plug pulled out I could see the impeller spinning around so I know it’s actually working. Should I throw the towel in and get a new pump or do you or anyone have any other suggestions? Thank you!
0 replies Wow, thanks for the swift response. So frustrating as it would be such an easy fix if I could screw it back on. Thanks for the help!
Wow, thanks for the swift response. So frustrating as it would be such an easy fix if I could screw it back on. Thanks for the help!
0 replies Yes I faced the same case, Then I remove the spinner in the dryer.. There I found my tie, Even that was not blocked into the outcome water pipe. When dryer spins the tie rolls the pipe & stopped the drained water.
Yes I faced the same case, Then I remove the spinner in the dryer.. There I found my tie, Even that was not blocked into the outcome water pipe. When dryer spins the tie rolls the pipe & stopped the drained water.
I am having the same error code F-21 for slow drain but now my washer wont drain at all. Cleaned out the filter, removed the hose from washer to pump and the one from pump to drain and ran water through them outside, they are clear. also ran hose down drain and no problems there. Finally took drain pump completely out and apart and found that the magnet behind the impeller was cracked. Still have to order the part so will let you know if this fixes the problem otherwise I am at a loss as to what to do next. Is there something else it could be?
Likely replying to Laura
Hi Laura, they don’t normally sell any parts for a washing machine pump so you may need to buy a complete pump. If there are definitely no blockages and the pump is definitely running but no water pumps out you can only really suspect the pump, and if you’ve found something broken inside it’s reasonable to suspect that’s the cause.
You can buy pumps from Spares4Appliances – washing machine pumps who guarantee the best prices.
Likely replying to Andy Trigg (Whitegoodshelp)
Hi Andy, just read all the comments and all your answers, you’re a star ! I have an Indestic IWDC 7145 and it stopped draining, all lights flashing. I removed the pump, cleaned the big black hose from washer to pump and found some coins etc which went past the ball, I removed everything so it should all be clean. The drain hose is free too, water coming through it. I started the machine, and it just spurts a bit of water for a second then stops, silence. What else should I try ? Should I change the pump or is there still something I can try ? Many thanks
Likely replying to Peter
Thanks Peter, but I’ve put everything I can think of in the article. If it pumps for a second then stops then unless the pump is cutting out which is very unusual so soon there might be a blockage in the drain hose or somewhere. The answer is definitely in this article somewhere.
Likely replying to Andy Trigg (Whitegoodshelp)
Hi Andy, what a great service you supply here. I have a hotpoint HP6F160 not more than two years old. It decided to stop draining.
I read all the comments about blockages so I have had the machine on its side and checked all the pipes. I took the pump apart and checked the pump was working and not blocked. All seems good, I watched the spinning part rotate. I put it all back together and filled it with water.
I asked it kindly to drain and switched it to the drain mode. I heard a nice click, waited about 20 seconds then it pumped out some water for about 5 seconds and then stopped. (It did only run when I had it apart for about five seconds, when I tested it).
I feel pretty certain it isn’t blocked, ( I did once make the mistake of throwing an old machine out when all that was wrong was a tiddlywink in the plumbing) and suspect there must be some kind of sensor at the base of the drum which is telling the little pump to stop? Any thoughts or suggestions will be great fully received. Dave W
Likely replying to Dave w
Thanks Dave. The first thing I would do is to try letting it pump into a bucket held about waist height. This would make sure it isn’t anything to do with a blockage in the U-bend under the sink.
If the pump empties water out for several seconds then stops you need to detect whether or not it has stopped because the pump has cut out, or if the pump is still running but something is preventing it from pumping any more water out. So when it stops pumping the water, has the pump stopped running, or is it still running but no longer able to pump? It may be that the noise of the pump stops, but if you carefully check you may be able to hear the gentle humming if the pump is locked up, or very very carefully be able to detect vibration.
This is the key to troubleshooting this fault. If the pump continues to run when it stops then it is almost certainly a blockage somewhere. If it stops completely, and is not even trying to run then the pump could be faulty, or something small inside could be jamming it intermittently.