We all want to avoid buying a poor quality washing machine. One that may be unreliable, or one that doesn’t last very long. But believe it or not there are washing machines for sale that don’t even fulfil their primary purpose. According to independent tests and reviews they can’t even wash and/or rinse properly.
Whilst it’s easy to understand how a manufacturer might make washing machines that are poor quality, badly designed and unreliable, it’s extremely hard to understand how they could make one that couldn’t actually wash laundry properly. I genuinely think it would be quite difficult. All washing machines just fill up with water and detergent, heat it to 40 degrees, and swish the laundry around until clean – then rinse and spin. There can’t be anything remotely hard about that.
And yet according to consumer group Which? some of the washing machines they test are so poor at performing their basic function that they specifically warn us not to buy them. Which? Best Buy awards are long established for many products, but they’ve sadly found a need for Don’t Buy awards too. The worst example I’ve seen is where they awarded one washing machine a remarkably low 25% and said –
It’s the worst machine we’ve seen in years. It does a terrible job of cleaning cottons and the rinse is so awful you may find traces of detergent on your clothes afterwards ”
They also recently similarly dismissed another with only 30% marks (Best Buy’s typically get over 80%) saying –
The main cotton program removes around 30% less soiling than an equivalent Best Buy machine and the rinse is so poor… ”
Do some research
So it’s clear that buying the wrong washing machine or any other white goods could be disastrous. Not only if it’s unreliable or doesn’t last long, but it might simply be rubbish at doing the job it’s supposed to do as well. Carrying out a fundamental core function reasonably well is an absolute must.
If a product can’t do that then anyone dissatisfied with one should be entitled to their money back. It’s like buying a radio that can’t tune into radio stations properly, or an umbrella that can’t keep the rain off us. Needless to say, if you don’t want to buy something which independent experts have warned us not to buy – and that goes for all products and services – consider taking up a Which? trial offer.
Since writing this article I’ve seen another set of DON’T BUYS by Which? This time it’s 3 Washer Dryer’s that failed to function properly in their tests. One was “terrible” at cleaning cottons, another “did a poor job” at cleaning synthetics, and the other was found to be poor at rinsing synthetics. Don’t forget these “Don’t Buy” warnings cover all other appliances and many other products.