Candy Trio safety notice: Fire risk
The affected appliances are Candy Trio combined dishwasher, hob and oven units manufactured between 2 May 2005 and 30 March 2008. Candy described an extremely low probability of wiring harness overheating that could in rare cases result in fire. Contact Hoover Candy directly to confirm whether your specific appliance is affected and to arrange any necessary action.
Candy has issued a safety notice for its Trio range of combined dishwasher, oven and hob appliances produced between 2 May 2005 and 30 March 2008. A wiring harness fault can cause overheating which in rare cases may result in fire. If you own an affected appliance, stop using it and contact Hoover Candy immediately.
Which Appliances Are Affected?
Appliance type
Candy Trio – a combined appliance integrating a dishwasher, oven, and hob in a single unit.
Production period
Appliances manufactured between 2 May 2005 and 30 March 2008. Units produced outside this date range are not covered by this notice.
The fault
Candy described the risk in their official notice as follows: “Although the risk is very small, we have become aware and are concerned that an extremely low probability exists of overheating of a wiring harness which could, in rare cases, result in fire.”
What to Do
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Check the manufacture date. The production date is usually on a label inside the appliance or on the back panel. If the appliance was manufactured between 2 May 2005 and 30 March 2008, it is potentially affected.
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Contact Hoover Candy directly. Candy’s original safety notice page has been removed. Contact Hoover Candy through their current customer service channels with the model number and serial number of the appliance to confirm whether it is affected and what action is available.
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Do not leave the appliance running unattended while waiting for confirmation, particularly given the combined nature of the appliance – it incorporates a cooking appliance as well as a dishwasher, both of which present fire risk if a wiring fault is present.
Candy’s dedicated safety notice page for this recall has been removed – as commonly happens with manufacturer safety pages after the initial publicity period. Anyone discovering this notice for the first time, including second-hand buyers, should contact Hoover Candy directly through their current customer service channels. The Trading Standards product safety notices list at tradingstandards.uk may also hold archived information on this recall.
All Appliance Safety Notices
Related Safety Notices
Hotpoint Dishwasher Safety NoticeA separate fire risk notice affecting certain Hotpoint FDW series dishwashers.
Bosch, Neff and Siemens Dishwasher Safety NoticeElectrical component fire risk affecting Bosch, Neff and Siemens dishwashers from 1999 to 2005.
8 Ways to Make Appliances SaferPractical steps every household can take to reduce fire and electrical risks from large appliances.
How Dangerous Are Our Appliances?Fire, electrical, and flood risks from domestic appliances – what the data shows.
John Lewis JLDWW1201 dishwasher safety notice
This recall affects John Lewis JLDWW1201 dishwashers with serial numbers between 62400001 and 72399999. The John Lewis dishwasher is manufactured by the AEG-Electrolux group and is affected by the same issue covered by the AEG-Electrolux and Zanussi dishwasher safety notice. Do not use the appliance until you have received clearance from the manufacturer.
A safety recall has been issued for the John Lewis JLDWW1201 dishwasher. If you own one of the affected models, stop using the appliance immediately and do not use it again until you have contacted John Lewis or the relevant helpline. See below for affected serial numbers.
Affected Appliance
Brand: John Lewis
Serial numbers: 62400001 to 72399999
The John Lewis JLDWW1201 dishwasher is manufactured by the AEG-Electrolux group. It is affected by the same safety issue as other dishwashers in the AEG-Electrolux and Zanussi range. Check the serial number on your appliance – it is usually on a label inside the door frame or on the side panel.
What to Do
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Stop using the dishwasher immediately.
Do not run another cycle until the appliance has been inspected or cleared. If a cycle is currently running, allow it to complete and then do not start another.
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Check the serial number.
The serial number is on a label inside the door frame or on the side or back panel of the appliance. If the serial number falls between 62400001 and 72399999, the appliance is affected.
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Contact the recall helpline or John Lewis.
Contact John Lewis directly or the product recall helpline to register the appliance and arrange an inspection or remedy. Do not use the dishwasher until clearance has been given.
This recall was not prominently publicised alongside the related AEG-Electrolux and Zanussi dishwasher safety notice despite covering a product from the same manufacturer group. Owners of John Lewis-branded dishwashers from this period should check their serial numbers even if they did not receive direct communication about the recall. See our guide on the AEG-Electrolux and Zanussi dishwasher safety notice for background on the related issue.
All Appliance Safety Notices
Related Safety Notices
AEG-Electrolux and Zanussi Dishwasher Safety NoticeThe related safety notice covering AEG-Electrolux and Zanussi branded dishwashers from the same manufacturer group.
Hotpoint Dishwasher Safety NoticeFire risk safety notice for certain Hotpoint FDW series dishwashers.
Bosch, Neff and Siemens Dishwasher Safety NoticeSafety notice covering certain Bosch, Neff, and Siemens dishwasher models.
8 Ways to Make Appliances SaferPractical steps every household can take to reduce fire and electrical risks from large appliances.
Safety Notice Electrolux, AEG and Zanussi Dishwashers
This notice covers specific Electrolux, AEG-Electrolux and Zanussi-Electrolux dishwasher models with serial numbers between 62400001 and 72399999 (with a specific exception for AEG-Electrolux model F50765 – see below). Check the rating plate on the right side of the dishwasher door for the model number, PNC, and serial number. A related notice also covers the John Lewis JLDWW1201 dishwasher, which is manufactured by the same group.
A safety notice was issued for certain Electrolux, AEG-Electrolux and Zanussi-Electrolux dishwashers due to a purchased connector component presenting a potential fire risk. No product bought before June 2006 is affected. If your model number and serial number appear in the table below, stop using the dishwasher and switch it off at the wall immediately.
Affected Serial Numbers
The notice affects dishwashers with serial numbers between 62400001 and 72399999.
For model F50765 only, the affected serial numbers are: 62400001 to 62799999, and 64100001 to 70799999, and 71700001 to 72399999. Serial numbers between these ranges on F50765 are not affected.
How to Check Your Appliance
The model number (Mod), PNC, and serial number (S.N.) are printed on the rating plate on the right side of the dishwasher door frame. The location is also shown in the user guide supplied with the appliance. Both the model number must appear in the table below AND the serial number must fall within the affected range for the appliance to be covered by this notice.
Affected Models
| Brand | Model | PNC |
|---|---|---|
| Electrolux | ESF46010 | 911616240 |
| ESF46010S | 911616241 | |
| ESF66010 | 911916312 | |
| ESF66010S | 911916313 | |
| AEG-Electrolux | F440801D | 911925623 |
| F440801M | 911925601 | |
| F440801VV | 911925624 | |
| F50765 * | 911916296 | |
| F50870 | 911916618 | |
| F50870M | 911916619 | |
| F54750 | 911615221 | |
| Zanussi-Electrolux | ZDF601 | 911916269 |
| ZDF601K | 911916270 | |
| ZDF601M | 911916281 | |
| ZDF601S | 911916271 |
* F50765 has different affected serial number ranges – see the warning above.
This safety notice does not affect any other Electrolux, AEG-Electrolux or Zanussi-Electrolux appliance. A related safety notice covers the John Lewis JLDWW1201 dishwasher, manufactured by the same group – see our guide on the John Lewis JLDWW1201 dishwasher safety recall.
All Appliance Safety Notices
Related Safety Notices
John Lewis JLDWW1201 Dishwasher Safety RecallThe same connector issue affecting the John Lewis branded version of this dishwasher range.
Hotpoint Dishwasher Safety NoticeFire risk safety notice for certain Hotpoint FDW series dishwashers.
Bosch, Neff and Siemens Dishwasher Safety NoticeSafety notice covering certain Bosch, Neff, and Siemens dishwasher models.
8 Ways to Make Appliances SaferPractical steps every household can take to reduce fire and electrical risks from large appliances.
Dishwashers in fire scare
This notice covers specific Electrolux, AEG-Electrolux and Zanussi-Electrolux dishwasher models with serial numbers between 62400001 and 72399999 (with a specific exception for AEG-Electrolux model F50765 – see below). Check the rating plate on the right side of the dishwasher door for the model number, PNC, and serial number. A related notice also covers the John Lewis JLDWW1201 dishwasher, which is manufactured by the same group.
A safety notice was issued for certain Electrolux, AEG-Electrolux and Zanussi-Electrolux dishwashers due to a purchased connector component presenting a potential fire risk. No product bought before June 2006 is affected. If your model number and serial number appear in the table below, stop using the dishwasher and switch it off at the wall immediately.
Affected Serial Numbers
The notice affects dishwashers with serial numbers between 62400001 and 72399999.
For model F50765 only, the affected serial numbers are: 62400001 to 62799999, and 64100001 to 70799999, and 71700001 to 72399999. Serial numbers between these ranges on F50765 are not affected.
How to Check Your Appliance
The model number (Mod), PNC, and serial number (S.N.) are printed on the rating plate on the right side of the dishwasher door frame. The location is also shown in the user guide supplied with the appliance. Both the model number must appear in the table below AND the serial number must fall within the affected range for the appliance to be covered by this notice.
Affected Models
| Brand | Model | PNC |
|---|---|---|
| Electrolux | ESF46010 | 911616240 |
| ESF46010S | 911616241 | |
| ESF66010 | 911916312 | |
| ESF66010S | 911916313 | |
| AEG-Electrolux | F440801D | 911925623 |
| F440801M | 911925601 | |
| F440801VV | 911925624 | |
| F50765 * | 911916296 | |
| F50870 | 911916618 | |
| F50870M | 911916619 | |
| F54750 | 911615221 | |
| Zanussi-Electrolux | ZDF601 | 911916269 |
| ZDF601K | 911916270 | |
| ZDF601M | 911916281 | |
| ZDF601S | 911916271 |
* F50765 has different affected serial number ranges – see the warning above.
This safety notice does not affect any other Electrolux, AEG-Electrolux or Zanussi-Electrolux appliance. A related safety notice covers the John Lewis JLDWW1201 dishwasher, manufactured by the same group – see our guide on the John Lewis JLDWW1201 dishwasher safety recall.
All Appliance Safety Notices
Related Safety Notices
John Lewis JLDWW1201 Dishwasher Safety RecallThe same connector issue affecting the John Lewis branded version of this dishwasher range.
Hotpoint Dishwasher Safety NoticeFire risk safety notice for certain Hotpoint FDW series dishwashers.
Bosch, Neff and Siemens Dishwasher Safety NoticeSafety notice covering certain Bosch, Neff, and Siemens dishwasher models.
8 Ways to Make Appliances SaferPractical steps every household can take to reduce fire and electrical risks from large appliances.
Second Safety Notice: AEG-Electrolux and Zanussi-Electrolux – Different Models
A separate safety notice covers a different set of AEG-Electrolux and Zanussi-Electrolux dishwasher models from the same period. No product bought before July 2006 is affected by this notice.
Affected serial numbers for this notice: 62700001 to 64099999 and 70800001 to 71699999. The model number and PNC number are on a rating plate at the right edge of the door – drop the door fully open and look at the edge of the door frame.
| Brand | Model | PNC |
|---|---|---|
| AEG-Electrolux | F50765 | 911916296 |
| F50765 | 911516005 | |
| Zanussi-Electrolux | ZSF6161 | 911916239 |
| ZSF6161 S | 911916240 | |
| ZDF501 | 911516002 | |
| ZDF501 S | 911516007 | |
| IZZI ALU | 911915225 | |
| ZSF6161 N | 911916260 | |
| ZSF6161 X | 911916265 |
This safety notice does not affect any other AEG-Electrolux or Zanussi-Electrolux appliance. Contact Zanussi or Electrolux group customer services directly for current recall status and remediation. The manufacturer’s consumer helpline for this notice has been closed – contact via the manufacturer’s website or general customer service number.