White Knight Tumble Dryer Fire Risk

Fire Risk A safety notice has been issued (in 2012) for another white goods appliance with a potential fire risk. This time it’s for a White Knight tumble dryer.

White Knight say one of the electrical connectors fitted to 1800 White Knight Condenser dryers (built in Oct 2010) has been discovered to be sub standard, and can potentially lead to overheating of the appliance. They are warning it could create a potential fire hazard.


Models affected

  • 0312 76A 15002 (77AW)
  • 0312 767 15009 (767C)
  • 0312 76A 15010 (77AW)
  • 0312 76A 15330 (77AS)
  • 0312 76A 31000 (CL76AWH)

Models above MUST also be in the serial range below to be affected

Even if you have one of the models listed, your particular tumble dryer may not be affected. You also need to check its serial number. Only models produced within a certain time frame are reportedly affected.

So if you have one of the models listed, the next thing to do is check whether your appliance has a serial number from the following list of affected batches. Note that the model and serial number can be found inside the door of your dryer.


Serial numbers affected

  • 1041 107080 to 1041 107598
  • 1042 117759 to 1042 118046
  • 1042 118761 to 1042 119460
  • 1042 122230 to 1042 122329
  • 1043 132621 to 1043 133490
  • 1044 136464 to 1044 136613
  • 1044 142276 to 1044 142775
  • 1044 145676 to 1044 145975
  • plus 070800, 070954, 070865
  • 072013, 070864 and 070738

Not sure about your serial number?

The way serial number ranges work is your serial number needs to be within the ranges quoted. That is the number should not be higher or lower . So in the first example, 1041 107080 to 1041 107598, if you had a serial number that was 1041 107079 it is not affected. The first part of the number is one increment lower.


Likewise if you had a serial number that was 1051 107598 it is also out of the range. The affected number starts with 1041 there is this one starts with 1051. You just have to treat the serial numbers as actual numbers.

NOTE: All affected dryers have serial numbers starting 104.. or 07.. so if you have one of the models listed but your serial number doesn’t start with 104.. or 07.. then it’s not affected according to White Knight. If it does start with 104.. or 07.. then it still needs to fall within the ranges listed to be affected.

Serial numbers starting with 07

The serial numbers quoted beginning with 07 are admittedly a little confusing because unlike the others those numbers aren’t ranges, they are just serial numbers but that’s how the official safety notice reports them. It looks like they have just picked out 6 unique serial numbers which makes no sense. If you have one beginning with 07 and are in doubt phone UK Freephone 0800 952 1102. However, the affected dryers are supposed to have been made in 2010 so if you bought yours much later than that it shouldn’t be affected.


What to do if your dryer is affected

Remember, only the models listed above, with serial numbers within any of the above lists are affected. If your dryer has a serial number within any of the affected batches, then STOP using it and disconnect it from the mains outlet as a precautionary measure. You can telephone White Knight on the following telephone number and they will arrange for your dryer to be replaced free of charge. If in doubt – contact White Knight.

Full details on this safety notice have been removed by White Knight

This article linked to a web page by the manufacturer giving details and help on what to do. They’ve since removed it as manufacturers always do. This is despite people still only just finding out about it and looking for help. I’ve found an old archived copy of the page.

Repairs
Fixed-price repairs, Pay monthly, Repair & protect your whole appliance..
Save money

Subscribe to Which? today and start saving time and money

Various membership options available.
Spares

Ransom Spares is a family company with over 1 million spare parts. Next day delivery available, friendly company with over 5000 reviews on Trust Pilot - Buy your appliance spare part

Price match promise: "If you find the exact same part cheaper, we’ll not only match it, we’ll beat it!"

Comments need to be on topic with the article (Moderated before appearing).

33 thoughts on “White Knight Tumble Dryer Fire Risk”

  1. Hi my condenser dryer model number is 0312 76A 15002/21 and the serial number is 0805992736. Is this affected? I have left a voice message on the number above but nobody has called me back Thanks

  2. Hello Roo. Only White Knight at that number can really help. I expect they’ve a lot of messages right now. However, with safety notices the model numbers affected (of which yours is clearly one) are only half the story. Manufacturers commonly use the same model numbers for a long time. During that time, which could span a few years, many changes might be made such as sourcing parts from a different place, or redesigning some parts. Therefore when a fault or safety issue is discovered it often only affects models manufactured at specific times. This is why they almost always issue serial number ranges too.

    If it was just all of the models it would be far easier to just say if you have one of these models it is affected. But they don’t, they say if you have one of these models purchased before or after a specific date or with a serial number between a specific range.

    In your case if you have the correct serial number (0805992736) then it isn’t listed on this safety notice as all the serial numbers start with 10 or 07. Hopefully someone will contact you soon. Do not leave dryers running completely unattended and always follow the manufacturer’s instructions on using them – particularly keeping filters clean.

  3. Hi my model number is listed but don’t think serial is does this mean mine ok ?? Model 031276a 15002/21 serial 1145550285 .. Am I correct or do I need to ring up

  4. Hi I have a Wight knight tumble dryer that I bought 3 years ago that is faulty. D&g are telling me it’s ten years old. My model is 0312 432 15005
    Serial number 1045160924
    Can u determine the age through these serial numbers at all.
    Thanks
    Dean

  5. Hello Dean. You should be able to tell the exact month and year of any product from it seal number but unfortunately you usually need to know how to decode it. This information is rarely released. Unfortunately I don’t know how to work it out from a White Knight dryer. However, your serial number is 1045 and none of the affected serial numbers begin with 1045 so it should not be affected by this issue. If how old it is is critical for you then if you haven’t already done so just make absolutely sure you have got the serial number 100% correct and ask them to doublecheck.

  6. My condenser drier Model 767 Ser No 0604 897198 was extremely hot after 2 minutes of switching on Do you know of any problem with that number?

  7. I’m only aware of models and serial numbers listed in my article above. However, problems totally un-associated with this particular safety notice can still occur on any tumble dryer at any time for various reasons. It sounds like it needs an engineer to check it out.

Leave a Comment

Your email address will not be published. Required fields are marked *

Comments Policy

Comments welcome (unless closed). Comments need to be on topic with the article (Moderated before appearing).


Scroll to Top