Washing machine won’t fill with water
Always check the water supply before assuming a fault on the machine itself. A kinked fill hose, a tap that has jammed internally, or a blocked inlet filter will stop water reaching the machine and cannot be confirmed simply by checking whether the tap appears to be turned on. If the water supply is confirmed good, the most likely causes are a faulty inlet solenoid valve or a pressure system fault.
If the machine fills but you think it is not taking in enough water, see our guide on is the washing machine taking in enough water? If the machine is filling but immediately draining, see our guide on washing machine fills and drains at the same time. If the machine is completely dead and won’t do anything at all, see our guide on washing machine won’t start.
Inlet valves carry a live supply even when not operating. Always unplug the machine before disconnecting wires or testing components. See our DIY repair safety guide.
Step 1: Check the Water Supply
The single most important check to carry out first is confirming that water is actually reaching the machine. A tap that appears to be on is not a reliable confirmation – certain types of tap can fail internally in ways that are invisible from the outside.
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Pull the machine out carefully and examine the fill hose for kinking. A kinked hose is one of the most common and easily overlooked causes, particularly after the machine has been moved or pulled out for cleaning. See our guide on how to pull a washing machine out safely.
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Turn off the tap(s) supplying the washing machine, then unscrew the fill hose from the inlet valve on the machine. Have a bowl or towel ready – there may be a short burst of water from the pressure in the hose.
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Hold the hose end over a bucket and switch the tap back on. A good supply should produce a strong flow immediately. If no water comes, or the flow is very weak, the fault is in the plumbing – not the machine.
If There Is No Water From the Hose: Tap Faults
Blue and red lever taps
These taps are prone to the plastic lever cracking while the internal valve remains stationary. Turning the lever appears to open the tap, but the valve has not moved. Remove the lever and operate the valve stem directly with pliers to confirm whether it is working. The lever can then be replaced.
Self-tapping clamp taps
These taps pierce the copper supply pipe when fitted, creating a small hole. This hole can clog over time – particularly on the hot supply. Unscrew the tap body to access and clear the hole. Turn off the main stopcock before doing this on the cold supply. The hot supply requires draining the cylinder first unless a local isolation valve is fitted – do not interfere with hot water plumbing without knowing how to isolate it safely.
Step 2: Check the Inlet Valve Filter
If water flows well from the hose, reattach it and check the inlet valve filter on the machine. There is a small mesh filter inside the inlet where the hose connects. It can be removed with flat-nosed pliers and rinsed clean.
Most modern inlet valve filters are made from very thin, brittle plastic. A hole or crack in the filter – even a small one – allows grit and debris into the valve, which can prevent it from closing fully and cause the machine to overflow. Use flat-nosed pliers, not narrow or pointed ones, and handle the filter gently. A severely blocked filter is rare, but is a quick check worth making.
Step 3: Test the Inlet Solenoid Valve
If the water supply is good and the filter is clear, the most likely remaining cause is a faulty inlet solenoid valve. The solenoid is an electromagnetic coil that opens the valve when energised by the control board. If the coil fails open circuit, the valve will not open regardless of what signal the PCB sends.
With the machine unplugged, take a photo of the wiring, then disconnect the wires from the solenoid. Test continuity across the solenoid terminals with a multimeter. Fill solenoids have a relatively high resistance – if testing across all valves fitted, all should give a similar reading. A solenoid that reads open circuit while others read normally has failed.
If all solenoids test as open circuit, the meter may not be set to the correct high-resistance range. Confirm by comparing to a known working machine or checking the expected resistance for your valve in the machine’s technical documentation. For more detail on how the water level control system works, see our guide on how washing machines control water levels.
Other Causes of Filling Problems
Drum turns without any water (pressure system fault)If the drum starts agitating without water being drawn in, the pressure system may be incorrectly detecting water already in the drum. This is a serious fault – if the heating element activates with no water, it can cause damage and is a potential fire risk. Switch the machine off immediately and see our guide on pressure system faults.
Only fills on one part of the cycleMost machines have multiple solenoids – each opens at a different point in the cycle. If water enters on wash but not on rinses, or vice versa, one specific solenoid has likely failed. The fabric softener flush may use a separate solenoid again. Identifying which phase is missing narrows the suspect component.
Error code displayed for a fill faultModern machines detect when water has not reached the expected level within a set time and produce a fill-related error code. The code confirms the machine has detected a fill fault – use the water supply and valve checks above to identify the underlying cause. See our water level guide for more context.
Water runs in but level never risesIf water enters the machine audibly but the drum never fills, it is siphoning straight back out down the drain hose. See our guide on washing machine fills and drains simultaneously.
A pressure system fault that causes the machine to believe the drum is full when it is empty will also trigger the heating element. A heating element energised with no water can reach extreme temperatures very quickly. This is a fire risk. Turn the machine off at the mains and do not use it until the pressure system has been diagnosed and repaired. See our guide on pressure system faults.
Need a Qualified Engineer or Spare Part?
If the water supply checks out, the filter is clear, and the solenoid tests as good, a pressure system fault or PCB fault is likely – both need professional diagnosis.
Related Guides
How Washing Machines Control Water LevelsHow the pressure system, solenoid valves, and control board work together to manage water intake.
Pressure System FaultsWhat goes wrong with the pressure sensing system and how it causes filling, spinning, and door problems.
Washing Machine Fills and Drains at the Same TimeWhen water runs in but never accumulates – the siphoning fault explained.
Low Water Pressure and Washing MachinesHow low household water pressure affects filling and what can be done about it.
Frequently Asked Questions
Why is my washing machine not filling with water?
The most common causes in order are: a kinked fill hose, a tap that has failed internally while appearing to be turned on, a blocked inlet valve filter, a failed inlet solenoid valve, or a pressure system fault. Always confirm the water supply is actually reaching the machine before testing any component on the machine itself.
How do I check if the tap is actually supplying water?
Turn off the tap, unscrew the fill hose from the inlet valve on the machine, hold the hose end over a bucket, and switch the tap back on. A good supply should produce a strong immediate flow. If nothing comes through, or the flow is very weak, the fault is in the tap or plumbing – not the machine.
Could the inlet valve filter be causing the problem?
Possibly, though a severely blocked filter is not common. It is a quick check worth making. Remove the small mesh filter from inside the inlet valve connection using flat-nosed pliers and rinse it clean. Handle it very gently – most modern filters are made from brittle plastic that cracks easily, and a cracked filter can allow debris into the valve and cause future problems.
The drum is turning without any water – what does that mean?
This indicates a pressure system fault. The pressure system is falsely detecting that the drum already contains water, so the machine does not open the inlet valve. This also means the heating element may be activated with no water present – which is a serious fire risk. Switch the machine off immediately at the mains and do not use it until a qualified engineer has diagnosed and repaired the pressure system.
The machine fills on wash but not on rinses – why?
Most washing machines have multiple inlet solenoids, each operating at a different point in the cycle. If one solenoid has failed, the fills it controls will not occur while others work normally. If water enters on the wash cycle but not on rinses, the rinse solenoid has likely failed. Comparing resistance readings across all solenoids with a multimeter will identify which one is open circuit.
54 Comments
Grouped into 41 comment threads.
1 reply I recently bought a brand new modern washing machine. A plumber came round and installed it, but I noticed not enough water is filling, also no water spraying into detergent draw. Water is coming through the hose with pressure. The filter fine as new machine. ANy advice you can give me please
1 reply Hi, iv got a hotpoint aquarius washing machine, i bought it second hand a few months back and it was working perfectly fine. I tried using it monday and I noticed that no water is entering the drum. Its not a problem with the water pipes as far as I know as its being pumped straight out of the outlet pipe. Is there anything I can do to fix it?
Hi, iv got a hotpoint aquarius washing machine, i bought it second hand a few months back and it was working perfectly fine. I tried using it monday and I noticed that no water is entering the drum. Its not a problem with the water pipes as far as I know as its being pumped straight out of the outlet pipe. Is there anything I can do to fix it?
Likely replying to Rebecca
Hello Rebecca. If water is going into the machine but it’s running (or pumping) straight out of the outlet pipe you need this article Washing machine fills and drains at same time
2 replies Hi, I have an Indesit WIXL 143S which lights up when you switch it on and looks normal. Then when you select the programme and temp and press the programme start button the door clicks locked but nothing else. The water supply is fine. I think it is the solenoids at the water inlets but not sure. Can you advise please?
Hi, I have an Indesit WIXL 143S which lights up when you switch it on and looks normal. Then when you select the programme and temp and press the programme start button the door clicks locked but nothing else. The water supply is fine. I think it is the solenoids at the water inlets but not sure. Can you advise please?
0 replies James. I just added a new paragraph to this article, "Washing machine fills only on rinse cycle or specific point in wash cycle" advising about the possibility of older hot and cold fill machines filling OK on parts of the wash cycle but not others. However, it basically just says the fault finding is the same. If the cold valve is letting water in OK then troubleshoot why the hot isn't using the advice in the article.
James. I just added a new paragraph to this article, “Washing machine fills only on rinse cycle or specific point in wash cycle” advising about the possibility of older hot and cold fill machines filling OK on parts of the wash cycle but not others. However, it basically just says the fault finding is the same. If the cold valve is letting water in OK then troubleshoot why the hot isn’t using the advice in the article.
0 replies Our washing machine is an older model and seems to only work on it's rinse cycle (we turn the knob to 'p' for rinse) as I can open the detergent door and see water pouring through. However, no water comes through on any other wash option. Any thoughts?
Our washing machine is an older model and seems to only work on it’s rinse cycle (we turn the knob to ‘p’ for rinse) as I can open the detergent door and see water pouring through. However, no water comes through on any other wash option. Any thoughts?
0 replies Many thanks for the update Patrick.
Many thanks for the update Patrick.
0 replies Hi Just to finish this one off. I turned out to be a dodgy heater element confusing the PCB. So a cheap quick fix.
Hi Just to finish this one off. I turned out to be a dodgy heater element confusing the PCB. So a cheap quick fix.
1 reply It seems to be unable to tell whether water is in or not, which should be related to the pressure switch but I'd recommend getting an engineer to check it out.
0 replies Thanks for the help andy, the pressure switch has 3 wires going into it so probaly single switch which is clicking. I put the quick wash cycle on and as before it fills for about 7 seconds then stops before going through a dryish wash cycle drains what water it has but does not spin. Then comes up with E03, drain fault although there is no water in the machine. Strange
Thanks for the help andy, the pressure switch has 3 wires going into it so probaly single switch which is clicking. I put the quick wash cycle on and as before it fills for about 7 seconds then stops before going through a dryish wash cycle drains what water it has but does not spin. Then comes up with E03, drain fault although there is no water in the machine. Strange
0 replies That's correct Patrick, with the pressure tubing disconnected it should overfill. It could be a faulty pressure switch though. I'd normally expect 2 clicks, one for low level (for wash) and another for higher level for rinses. Try hitting firmly with a screwdriver handle or something to see if it unsticks something. If it does, replace the pressure switch. If it doesn't it could still be faulty. If there are 5 or 6 wires on it then it should be 2 levels.
That’s correct Patrick, with the pressure tubing disconnected it should overfill. It could be a faulty pressure switch though. I’d normally expect 2 clicks, one for low level (for wash) and another for higher level for rinses. Try hitting firmly with a screwdriver handle or something to see if it unsticks something. If it does, replace the pressure switch. If it doesn’t it could still be faulty. If there are 5 or 6 wires on it then it should be 2 levels.
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0 replies Thanks Andy I read your section on the pressure system, and disconcted the pipe at the switch, then turned on the machine to fill but the same fault occurred, if anything with the pipe off it should have over filled I,m thinking. I can hear a click when I blow up the switch. It has twin cold water inlet solanoids and I have tried swapping the leads but it makes no difference.
Thanks Andy I read your section on the pressure system, and disconcted the pipe at the switch, then turned on the machine to fill but the same fault occurred, if anything with the pipe off it should have over filled I,m thinking. I can hear a click when I blow up the switch. It has twin cold water inlet solanoids and I have tried swapping the leads but it makes no difference.
1 reply My Kenmore 400 top loader will fill for 20 seconds then stop. Then if I push the knob in and pull it out again, it will go for another 20 seconds then stops. Everything else works except this 20-second filling process. Any thoughts? Thanks
My Kenmore 400 top loader will fill for 20 seconds then stop. Then if I push the knob in and pull it out again, it will go for another 20 seconds then stops. Everything else works except this 20-second filling process. Any thoughts? Thanks
Likely replying to Frank
Frank, that sounds frustrating. I don’t do top loaders as we don’t like them much in the UK :) It could be a connection fault on or in the valve. I would say time it. If it always fills for the exact same time before stopping I’d say that’s pretty controlled and would suspect the main pcb or some fault on a sensor but I would not speculatively change any part, get an engineer. If it’s stopping filling roughly at the same time period, sort of roughly 20 second but varies it may be more to do with a faulty connection somewhere.
1 reply I have a hoover dynamic 8 that starts to fill with water then stops after about five seconds. the machine continues to go through the wash cycle with no water but will not spin, an eventualy comes up with the error E03 which is a draining fault. I have cleaned filter and put drain hose into the sink where it empties, also removed flow constrainer from water inlet. There is plenty of water going into machine. Any ideas?
I have a hoover dynamic 8 that starts to fill with water then stops after about five seconds. the machine continues to go through the wash cycle with no water but will not spin, an eventualy comes up with the error E03 which is a draining fault.
I have cleaned filter and put drain hose into the sink where it empties, also removed flow constrainer from water inlet. There is plenty of water going into machine.
Any ideas?
Likely replying to patrick
Patrick, it could be a fault on the pressure system which is how it detects levels of water in the machine – faults on pressure system
1 reply Hi there. My washing machine fills with water but it drains while it fills now. What could be the problem. I thought I was loosing it as I put the washing u on and it just wouldn't fill up. Then I saw it was draining as the water ran in... Any advice would be great. Thanks
Hi there. My washing machine fills with water but it drains while it fills now. What could be the problem. I thought I was loosing it as I put the washing u on and it just wouldn’t fill up. Then I saw it was draining as the water ran in…
Any advice would be great.
Thanks
0 replies Excellent :)
Excellent :)
0 replies Yay! All done, no doubt will be back when I get round to replacing the whole piece. Thanks for the advice :)
Yay! All done, no doubt will be back when I get round to replacing the whole piece.
Thanks for the advice :)
0 replies Cheers Andy, I have literally just come in from work and opened the iPad to see if there had been a reply. Can't believe a plumber would fit the levers facing the back of the cupboard, it is about 3cm from the back panel....totally bonkers. Anyway, I have borrowed a small adjustable spanner from a guy in work and I'm just about to have a fiddle with it, will let you know how I get on. Long term I suppose I will have to replace the whole valve, will need to read up a bit more when I get to that bit.
Cheers Andy, I have literally just come in from work and opened the iPad to see if there had been a reply. Can’t believe a plumber would fit the levers facing the back of the cupboard, it is about 3cm from the back panel….totally bonkers. Anyway, I have borrowed a small adjustable spanner from a guy in work and I’m just about to have a fiddle with it, will let you know how I get on. Long term I suppose I will have to replace the whole valve, will need to read up a bit more when I get to that bit.
1 reply Hi - seems I have a common problem with the blue valve. It shut off the water successfully to disconnect the old machine but won't open again to feed the new machine that has been connected. The valve faces the back of the sink so I can't see very well how to remove the lever to try and free it using pliers. Is there instructions with pictures anywhere on how to open the valve without the lever? Thanks - great site btw, I would never have considered doing this, or even disconnecting the old machine without the advice I got on here.
Hi – seems I have a common problem with the blue valve. It shut off the water successfully to disconnect the old machine but won’t open again to feed the new machine that has been connected. The valve faces the back of the sink so I can’t see very well how to remove the lever to try and free it using pliers. Is there instructions with pictures anywhere on how to open the valve without the lever?
Thanks – great site btw, I would never have considered doing this, or even disconnecting the old machine without the advice I got on here.
Likely replying to Julia
Thanks Julia. The blue (and red) plastic levers on these type of taps are very prone to cracking or breaking. If the lever is wrongly facing the back instead of facing front then unless there’s enough clearance between it and the wall or back of cupboard you won;t be able get to the small screw holding the plastic lever in place.
However, if the lever is no longer turning the valve it’s no good anyway so you could just break it off. It’s not a good idea to have a tap which you are unable to turn off though so if this is the case I’d have to recommend getting a plumber in to replace the tap properly.
The levers are just push fitted over the top of the valve and a small screw in the centre holds it in place. If there’s a little bit of room you can try one of those bent angled screw driver bits. Once off it’s just a question of using normal pliers (not narrow nosed) to grip the small metal bit and turn it.
0 replies Thank you, for me it was faulty cracked blue valve.
Thank you, for me it was faulty cracked blue valve.
1 reply I was wondering if you could help me please I recently moved into my flat and my bush A126Q washer isnt filling with water and also drum not spinning is there anything I can do, in need of it asap as a have a disabled sister that stays with me, not to expensive hopefuly many thanks
I was wondering if you could help me please I recently moved into my flat and my bush A126Q washer isnt filling with water and also drum not spinning is there anything I can do, in need of it asap as a have a disabled sister that stays with me, not to expensive hopefuly many thanks
Likely replying to kaylea hodkinson
Kaylea, those are two separate symptoms which are unlikely to be related. If the washer isn’t filling with water then everything you can try is listed in this article. If it doesn’t help then I’d advise getting an engineer in. There’s a similar troubleshooting article for why the drum might not be turning here – Washing machine not spinning or drum not turning
0 replies Thanks for those suggestions. I have to admit I've been looking in the direction of the water softener, so maybe it's time to get serious on that front.
Thanks for those suggestions. I have to admit I’ve been looking in the direction of the water softener, so maybe it’s time to get serious on that front.
0 replies Jane - check this article - Washing machine fills with water overnight or when switched off
Jane – check this article – Washing machine fills with water overnight or when switched off
1 reply Read the list of problems and fixes but can't find answer to this.... Every three months or so I get an E10 message. I switch off the inlet valve, and disconnect the inlet hose. I find a yellowish salt like 'gunge' on the filter, so I clean that with an old toothbrush. Then I run a bit of water thru the hose into a bucket to flush out the pipe. Reconnect, and off we go....for another three months! I accept that filter needs to be cleaned every so often, but surly three months is too regular! Possible reasons? Problem with water softener? Not sure where to start looking there. Or perhaps its that the 'copper pipe' end of the inlet hose may have a slightly damaged filter - I over tightened it, and it may be letting 'stuff' thru despite my efforts to fix it. But surely if it was 100% at that end the 'grunge' would build up behind it instead? Any ideas?
Read the list of problems and fixes but can’t find answer to this….
Every three months or so I get an E10 message. I switch off the inlet valve, and disconnect the inlet hose. I find a yellowish salt like ‘gunge’ on the filter, so I clean that with an old toothbrush. Then I run a bit of water thru the hose into a bucket to flush out the pipe. Reconnect, and off we go….for another three months!
I accept that filter needs to be cleaned every so often, but surly three months is too regular! Possible reasons? Problem with water softener? Not sure where to start looking there. Or perhaps its that the ‘copper pipe’ end of the inlet hose may have a slightly damaged filter – I over tightened it, and it may be letting ‘stuff’ thru despite my efforts to fix it. But surely if it was 100% at that end the ‘grunge’ would build up behind it instead?
Any ideas?
Likely replying to John
Hi John, I can’t see how it can be anything to do with the washing machine, only the water supply or plumbing. A quick search on google found someone complaining their water turned yellow without water softener so I’d get that checked out. I have no knowledge of water softener systems.
0 replies hi can you hekp me water in my washing matchine emptys out then fills back up with water have checked we got none blocking thank you
hi can you hekp me water in my washing matchine emptys out then fills back up with water have checked we got none blocking thank you
0 replies If it was filling up OK before you worked on the machine the number one suspect has to be something that happened during the process although if all you did was check the filter from the front and didn't move the machine it shouldn't be possible for anything to have happened. If you pulled it out and / or tuned off the tap it could be a kinked fill hose or faulty tap. I can only suggest you carefully check all the points in the above article to eliminate everything and if it doesn't uncover the fault get an engineer.
If it was filling up OK before you worked on the machine the number one suspect has to be something that happened during the process although if all you did was check the filter from the front and didn’t move the machine it shouldn’t be possible for anything to have happened. If you pulled it out and / or tuned off the tap it could be a kinked fill hose or faulty tap. I can only suggest you carefully check all the points in the above article to eliminate everything and if it doesn’t uncover the fault get an engineer.
0 replies Hi i wonder if anyone can help ? Yesterday my Bosch classixx 1000 express washing machine was making some strange noises , i checked the fillter and found some coins in there and removed them and all seemed well . Today my partner tried to use it and all that happened was the pump started but no water went in . She tried a spin cycle and the drum spun and the pump worked . i got home from work and checked the fillters in the water inlet and they were fine . i tried the machine but still no water in . i tried the spin cycle , the water pump worked but the machine wouldn't spin . Can anyone help me ?
Hi i wonder if anyone can help ? Yesterday my Bosch classixx 1000 express washing machine was making some strange noises , i checked the fillter and found some coins in there and removed them and all seemed well . Today my partner tried to use it and all that happened was the pump started but no water went in . She tried a spin cycle and the drum spun and the pump worked . i got home from work and checked the fillters in the water inlet and they were fine . i tried the machine but still no water in . i tried the spin cycle , the water pump worked but the machine wouldn’t spin . Can anyone help me ?
0 replies Water should run through an aqua hose as normal unless the aqua stop device inside has triggered, but surely it can't have on 2 new hoses. Is there any connector plug by any chance? Some of them have an actual solenoid inside, which only lets water through when energised. If so there would be some wires running down the inside of the hose to a connector somewhere on the washing machine.
Water should run through an aqua hose as normal unless the aqua stop device inside has triggered, but surely it can’t have on 2 new hoses. Is there any connector plug by any chance? Some of them have an actual solenoid inside, which only lets water through when energised. If so there would be some wires running down the inside of the hose to a connector somewhere on the washing machine.
0 replies The new part made no difference - I tried a standard water inlet pipe and there was no problem -water entered and the macine was fine. So there is something wrong with the aquasecure fitting system I think- could there be too much or too little water pressure going in? I can't find anything else on the web about it?
The new part made no difference – I tried a standard water inlet pipe and there was no problem -water entered and the macine was fine. So there is something wrong with the aquasecure fitting system I think- could there be too much or too little water pressure going in? I can’t find anything else on the web about it?
0 replies I just bought a bosch wkd28450 washer dryer that had the same problem from new. However it was evident that no water was entering the aqua stop/filter inlet pipe (water could get through the tap). This part is being replaced and I will see if this resolves the situation but it does seem that is a another area for a fault. No fault code came up on the machine.
I just bought a bosch wkd28450 washer dryer that had the same problem from new. However it was evident that no water was entering the aqua stop/filter inlet pipe (water could get through the tap). This part is being replaced and I will see if this resolves the situation but it does seem that is a another area for a fault. No fault code came up on the machine.
0 replies I have a ariston washer when I switch it on water starts to go in then stops lights start flashing then starts to fill again it goes on for few mins till waters in then the rest of the wash is perfect I also notice the pipes are knocking at the beginning can't understand it
I have a ariston washer when I switch it on water starts to go in then stops lights start flashing then starts to fill again it goes on for few mins till waters in then the rest of the wash is perfect I also notice the pipes are knocking at the beginning can’t understand it
1 reply I have a similar problem! A couple weeks ago, I turn my washer on to fill up. I always use only the cold water. Nothing comes out, just the humming noise is all I hear. I switch the temperature control to warm, it works, but there is only hot water coming out, not a mixture of both like its supposed to be. Then switch it over to hot, the hot works fine. Its just the cold water. So I disconnect the cold water hose from the washer, put it in a bucket, turn the faucet on, and nothing!! Then just to see if it was the hose, I switched the hot and cold water hoses, still the cold won't work. So I left it for a couple hours, thinking I would call someone the next day, but then decided to just try it one more time. I went downstairs, turned on the washer, and it suddenly has cold water coming out! So it works fine for a while. Then I went to try my washer again today, and I have the same problem, no cold water coming out!! Any idea why it would work again for a while, then all of a sudden not work anymore?
I have a similar problem! A couple weeks ago, I turn my washer on to fill up. I always use only the cold water. Nothing comes out, just the humming noise is all I hear. I switch the temperature control to warm, it works, but there is only hot water coming out, not a mixture of both like its supposed to be. Then switch it over to hot, the hot works fine. Its just the cold water. So I disconnect the cold water hose from the washer, put it in a bucket, turn the faucet on, and nothing!! Then just to see if it was the hose, I switched the hot and cold water hoses, still the cold won’t work. So I left it for a couple hours, thinking I would call someone the next day, but then decided to just try it one more time. I went downstairs, turned on the washer, and it suddenly has cold water coming out! So it works fine for a while. Then I went to try my washer again today, and I have the same problem, no cold water coming out!! Any idea why it would work again for a while, then all of a sudden not work anymore?
Likely replying to Rhea
Hi Rhea. Strange, especially with it being the cold supply but it’s a plumbing issue rather than the washing machine. Only things I can think of are possible faulty tap (faucet) appearing to turn on and off but not actually turning inside or the water somehow being turned off and on elsewhere.
0 replies Nice one Sarah.
Nice one Sarah.
0 replies WOW!!! Feeling very proud of myself. The part arrived today. I had imagined that I'd need to open the machine from the side but a quick look on youtube found me a video of someone changing a similar part. All that was needed was to unclip the front seal to get at the doorlock. I disconnected three wires and one 'brake cable' (for want of a better description) then connected them to the new part. It took about 5 minutes. My machine is currently doing a wash and I can stop hiking my washing right across town to the laundromat!! Thank you so much, Andy. :-)
WOW!!! Feeling very proud of myself.
The part arrived today. I had imagined that I’d need to open the machine from the side but a quick look on youtube found me a video of someone changing a similar part. All that was needed was to unclip the front seal to get at the doorlock.
I disconnected three wires and one ‘brake cable’ (for want of a better description) then connected them to the new part. It took about 5 minutes.
My machine is currently doing a wash and I can stop hiking my washing right across town to the laundromat!!
Thank you so much, Andy. :-)
0 replies 18 years? That's pretty good going. Yours will be a hot and cold fill so it sounds like maybe just one of the valves isn't letting water in (possibly the hot one). Follow all the instructions in this article to try and find out why.
18 years? That’s pretty good going. Yours will be a hot and cold fill so it sounds like maybe just one of the valves isn’t letting water in (possibly the hot one). Follow all the instructions in this article to try and find out why.
0 replies Hiya I have a 18 year old hotpoint first edition and its filling with water but its filling the opposite side to where you put the powder. So I'm having to use a jug of Water to wash the powder in. Do you have any ideas what it could be . Thanks in advance
Hiya I have a 18 year old hotpoint first edition and its filling with water but its filling the opposite side to where you put the powder. So I’m having to use a jug of Water to wash the powder in. Do you have any ideas what it could be . Thanks in advance
0 replies Great!! Thank you for that, Andy. I've ordered the part (I had to phone them for delivery to France) and will keep my fingers crossed that I can work out how to replace it because there will be no diagrams with it. ******* Hoorah! I just downloaded a service manual for my machine from here: https://elektrotanya.com/hoover_h60at_sy.pdf/download.html
Great!! Thank you for that, Andy. I’ve ordered the part (I had to phone them for delivery to France) and will keep my fingers crossed that I can work out how to replace it because there will be no diagrams with it.
*******
Hoorah! I just downloaded a service manual for my machine from here: https://elektrotanya.com/hoover_h60at_sy.pdf/download.html
0 replies You can order a new door lock here - Washing machine door parts. They should be pretty easy to replace and work out how to.
You can order a new door lock here – Washing machine door parts. They should be pretty easy to replace and work out how to.
0 replies Thanks for replying so quickly, Andy. I've tried the WD40 on the door lock but it doesn't seem to have made any difference. The drum doesn't turn when I put it on spin cycle it's just the pump that kicks in when I turn the dial. I think it must be a lock problem - the seal is fine. The door does close properly but the little red light that shows it's 'locked' does not come on. Do you know where I could check what exactly I'd need to replace? (parts lists & diagrams would be mega helpful) Thanks
Thanks for replying so quickly, Andy.
I’ve tried the WD40 on the door lock but it doesn’t seem to have made any difference. The drum doesn’t turn when I put it on spin cycle it’s just the pump that kicks in when I turn the dial. I think it must be a lock problem – the seal is fine. The door does close properly but the little red light that shows it’s ‘locked’ does not come on.
Do you know where I could check what exactly I’d need to replace? (parts lists & diagrams would be mega helpful)
Thanks
1 reply Hi Andy, What a great site you have. My 9 year old Hoover H60AT is not working. For the last few months I've needed to give the door an extra shove before the lock clicked and a then few moments later the water started coming in. Yesterday, same again. Today, nothing. I tried opening & closing again. Checked the electrical & water supplies. Everything seems fine. When I turn the programme control knob it does set the other things in motion (pump etc). Does that mean that the door is locked? Not sure where to go from here. (other than the laundromat) Any ideas?
Hi Andy, What a great site you have.
My 9 year old Hoover H60AT is not working. For the last few months I’ve needed to give the door an extra shove before the lock clicked and a then few moments later the water started coming in. Yesterday, same again. Today, nothing.
I tried opening & closing again. Checked the electrical & water supplies. Everything seems fine. When I turn the programme control knob it does set the other things in motion (pump etc). Does that mean that the door is locked?
Not sure where to go from here. (other than the laundromat) Any ideas?
Likely replying to Sarah
Thanks Sarah, please share it :) If the door isn’t closed (or the door lock isn’t being activated or is faulty) then the washer should not work at all. So if the drum turns it can’t be anything to do with the door and lock. If only the pump runs it’s possible it’s been designed to let that happen so as to get the water out but I haven’t heard of it to be honest. If the washer won;t start unless you fiddle with the door then you need to check the door seal is on properly and not coming off the front rim which can stop the door closing properly and that the door catch is OK. After that the chances are the door lock needs replacing. It’s always worth spraying some WD40 on the door catch and inside the door lock from the front.
0 replies Hot and cold fill valves are separate so it's perfectly possible for one to work but not the other. Having one work does rule out some faults such as pressure system but follow the advice in the article above to try and get to the bottom of it starting by checking there is cold water actually coming through the cold tap.
Hot and cold fill valves are separate so it’s perfectly possible for one to work but not the other. Having one work does rule out some faults such as pressure system but follow the advice in the article above to try and get to the bottom of it starting by checking there is cold water actually coming through the cold tap.
0 replies My washer stopped pumping cold water in, but will pump straight hot water?? This happened suddenly, after a very cold night, and the washroom is not heated. I don't understand why there's hot but no cold? Cold water is coming from the source and through the hose to the washer, but not getting in! Please advise, thanks!!
My washer stopped pumping cold water in, but will pump straight hot water?? This happened suddenly, after a very cold night, and the washroom is not heated. I don’t understand why there’s hot but no cold? Cold water is coming from the source and through the hose to the washer, but not getting in! Please advise, thanks!!
I recently bought a brand new modern washing machine. A plumber came round and installed it, but I noticed not enough water is filling, also no water spraying into detergent draw. Water is coming through the hose with pressure. The filter fine as new machine. ANy advice you can give me please
Likely replying to mo
Hi mo: I can only really reiterate what I say in my last paragraph which is if there’s a proper water supply through the hose and the valve filter isn’t blocked it may be a faulty water valve, faulty connection somewhere or even a pressure system fault. Check the last paragraph on this article for more details.