Laundry comes out of washing machine badly creased

Creased A common problem when washing laundry is when the clothes come out of the wash very badly creased. There are several possible causes of this creasing to investigate.

First, make sure the drum isn’t overloaded. It’s easy to overload certain types of laundry because although you may have a large drum capacity the manufacturers only advise using this full capacity with cottons. Everything else has a much lower wash load capacity (check your instruction book). For example my washing machine has a 6kg drum, but the instruction book shows the following maximum loads –


  • Cottons – Max load 6kg
  • Minimum Iron – max load 3kg
  • Delicates – max load 2kg
  • Woollens – max load 2kg
  • Silks – max load 1kg

Some of these load sizes seem very small, but silks and delicates for example weigh much less than cotton towels so it still might take a fair amount of laundry to reach that capacity. Even so, overloading may cause creasing, so make sure you follow instructions if you are having excessive creasing issues.

Spin speeds and creasing

Like load sizes, spin speeds are surprisingly low for many types of laundry. So make sure you aren’t spinning any affected laundry at too high a spin speed. This is a list of maximum spin speeds from my Miele washing machine –


  • Cottons: 1400 rpm
  • Minimum iron: 1200 rpm
  • Delicates: 600 rpm
  • Woollens: 1200 rpm
  • Silks: 400 rpm
  • Shirts: 600 rpm
  • Denim: 900 rpm

So you need to make sure you are washing your laundry on the right wash and spin cycles and not overloading. You should check out your own washing machine instruction book. These guides are for a 6Kg 1400rpm washing machine and yours may well differ.

Creasing caused by rinsing in hot water

Creased-laundry Another more rare cause of creasing is if the washing machine is rinsing in hot water. This would seriously crease the clothes. It is relatively rare, but I have seen it many times over the years.


Either the fill hoses, or water taps are misconnected. The hot water goes to the cold valve and cold water goes to the hot valve.

These days most washing machines only have a cold valve, but the wrong water supply can still get connected to it by mistake. Here are the reasons why this can happen –

1: Simple lack of attention to the job when connecting the hose pipe(s).

2: Someone correctly connects the right coloured hose to the right valve (red for hot, blue for cold). They just assume that the water running through will be the right type. However, previously someone has attached the hoses to the wrong taps at the plumbing end.


3: Someone correctly connects the hoses to the washing machine but the person who did the plumbing fitted the taps to the wrong water supply, or incorrectly identified the taps by fitting the wrong colour lever or marker. The taps have a red mark or lever to signify hot water and a blue mark or lever for cold. No attention was paid to making sure they were on the right supply, so someone connecting the hoses up correctly wouldn’t realise the water supply was wrong.

You can check by simply putting the washing machine on rinses and ensuring the water going in is stone cold, and stays cold. Don’t forget that even hot water can be cold at first until it runs warm. Also don’t check if the hot water hasn’t been on or if there’s none left in the hot water tank. If your washing machine was connected up wrong though it should mean the clothes come out warm and it will certainly waste a lot of hot water too. (More information – Should the washing come out warm or cold?)

Creasing caused by too high wash temperature

Another thing that can cause creasing is washing on too hot a temperature or washing easily creased laundry on a program at the correct temperature but with a final spin speed that’s too fast.

Don’t leave laundry in the drum

Make sure that affected laundry is taken out of the drum as soon as they have spun. Letting laundry lay in the drum for lengthy periods can also cause creasing.


This is why dedicates wash cycles have an anti-crease guard where they suspend the clothes in water until you are ready to spin them and retrieve them straight away. It’s also why many washing machines have an anti-crease action after spinning by regularly turning the drum until the clothes have been taken out.

A last resort option

The above article lists all of the common and possible causes for badly creased laundry that I can think of. However, if your problem has definitely not been caused by any of the above, then it could simply just be that your washing machine is causing excessive creasing. Possibly by the fact that it is not using enough water during rinses.

Check out this Washerhelp forum topic, which gives a possible solution to creased clothes and laundry. It does involve a bit of messing about but it appears to have worked for this contributor. It might be worth trying at least to see if the washing machine is at fault.

(Related links: Download replacement Instruction books (If yours is lost) | Issues related to installing or connecting up a washing machine)

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64 thoughts on “Laundry comes out of washing machine badly creased”

  1. Hi. My WIDL126S is overheating the water during a wash cycle. When the drum stops turning you can hear the element begining to boil the water just like a kettle and this happens even at a 30 deg setting. Clothes come out of the machine creased and still warm which never used to happen. Could it be a faulty temp sensor on the element that’s causing this?

    Thanks in advance for any reply.

  2. Hello Tony: The sound of the “kettling” could be caused by a heating element caked in limescale. Even heating to only 30 degrees you could still hear kettling, which doesn’t necessarily indicate over heating of the water. Kettles make this noise quite soon after switching on when the water is no where near boiling.

    If it was overheating it should either stick on wash and just get hotter and hotter – or more likely it should abort the wash with an error code. If it goes through the wash in the normal time the chances are its working normally and not overheating.

    Have you eliminated all the other causes mentioned in my article?

  3. Hi, very interesting to see all these comments about creased washing on A rated machinces. Our new AEG 64840L creases clothes horribly, whatever I do. Temperature and spin speed seem to be irrelevant. I’ve even tried washing just a few items and they still come out very creased. This machine has fuzzy logic, so it could be (as explained) that the logic is not putting enough water in the rinse cycle. I’m going to ask the supplier to take it back as I’m not accepting this level of creasing. Any recommendations for alternative machines, e.g. ones with wrinkle guard features, will be gratefully received.

  4. Trish: When the washing machine has finished spinning does it tumble back and forth a while to unstick the washing from the drum, or does it leave them plastered to the side?

  5. Hi Washerhelp
    Thanks so much for your reply. I tested the machine last night using Synthetics 40c at 800 spin and NO the drum did not spin back and forth on final spin. I then put a pair of wet jeans back in on a 1200 SPIN ONLY and YES the drum did go back and forth on finish spin. It also went back and forth after a wash using the cotton setting. Even towels need to be ironed. Over the last 3 weeks I have tried a lot of combinations and have found that really the best way to wash is by using half loads which makes a mockery of the A rating. My poor bedlinen, after experimenting I’m using 400 spin speed. Also using more electricity and labour by so much ironing.
    Thanks for help

  6. Hello Trish: I presume it only needs to distribute the laundry after a spin on cottons wash as other fabrics don’t stick to the sides of the drum like cottons. If you’ve read all the possible causes of excessive creasing in this article and know it’s nothing to do with any of them then I agree that if the washing machine is excessively creasing laundry you have a right to find it unacceptable.

    We have found that 2 AEG – Electrolux washing machines we’ve tested do seem to leave laundry excessively creased.

  7. i have a indisit washer/dryer iwde126, if i use the dryer separately, the drying comes out very hot and creased, is it meant to do that j.henry

  8. Hi I have a 6+4KG Washer/Dryer 1400RPM and have been trying different things for the past 6 months to try and get my clothes less creased. I’ve tried putting less clothes in the drum, using different temperatures and spin speeds, even tried different detergent but at the end of the cycle they are always creased. Then, the clothes become much more creased after a drying cycle and I have also tried different modes of drying too. Is there anything I am missing or am I destined for a life of hard ironing?

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