Hoover Nextra error code 7
Hoover Nextra error 7 means the machine is supplying power to the motor but cannot detect that the motor is actually running. The three possible causes are: the motor is physically jammed, the drum shaft is jammed, or the tacho generator (speed sensor) has a fault. Test whether the drum turns freely by hand first – if it does, the fault is almost certainly in the tacho coil or magnet.
Nextra error codes are shown by two LEDs flashing in a repeating cycle – typically the Start/Pause and Delay Start indicators. Count the number of flashes in one complete sequence before the pattern repeats. If the count is 7, this article applies. Error codes are specific to the Nextra range – error 7 on a different brand or model means something completely different.
What Error 7 Means
Error 7 on a Hoover Nextra translates as: Motor jammed / Drum shaft jammed / Tachometric generator fault.
All three refer to the same underlying detection failure – the PCB is sending power to the motor and confirming the circuit is complete, but it cannot detect that the motor is turning. The tacho generator (tacho coil) is the component that monitors motor speed. If no signal returns from the tacho, the PCB cannot confirm whether the motor is running or stationary – and reports error 7.
Diagnosing the Cause – Start Here
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Unplug the machine and open the door. Turn the drum by hand.
This single test eliminates two of the three possible causes immediately. If the drum turns freely and smoothly, neither the motor nor the drum shaft is jammed – the fault is in the tacho system. If the drum is stiff or completely locked, proceed to step 2.
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If the drum is stiff or jammed – remove the drive belt.
With the machine still unplugged, access the drive belt (usually via the rear panel). Remove it from the motor pulley. Now try turning the drum by hand and the motor pulley by hand separately. If the drum turns freely without the belt but the motor pulley is seized, the motor is jammed and likely needs replacing. If the motor pulley turns freely but the drum is still stiff, the drum bearing or drum shaft has seized.
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If the drum turns freely – investigate the tacho system.
A freely turning drum points firmly to a tacho generator fault. There are two components to check: the tacho coil and the tacho magnet. See the section below.
The Tacho Generator – How It Works and What Fails
The tacho generator is the speed sensor on the motor. It consists of two parts:
The tacho magnet
A small round magnet attached to the end of the motor armature shaft – the end opposite the drive belt pulley. As the armature rotates, this magnet rotates with it. The PCB counts each revolution of the magnet passing through the tacho coil to measure motor speed in RPM. If this magnet has come loose or broken off, no signal is generated – the PCB cannot detect rotation and reports error 7. This is a relatively common cause.
The tacho coil
A small coil that surrounds the end of the motor armature shaft, positioned around the magnet. It generates a small electrical signal as the magnet rotates through it. The coil is located under the motor plug cover, at the end of the motor opposite the drive belt, with two thin wires running from it to the PCB. If the coil has failed, the wiring has broken, or the connector is loose, no speed signal reaches the PCB.
The tacho magnet coming loose or breaking off is a relatively common fault on motors that have seen significant use. It is worth checking the magnet before assuming the coil or PCB has failed – the magnet is a less expensive fix. With the machine unplugged and the motor plug cover removed, inspect the end of the armature shaft for the presence and condition of the magnet.
Diagnosis Summary
| Test result | Most likely fault | Action |
|---|---|---|
| Drum locked – motor pulley also locked after belt removed | Motor jammed (rare) | Motor replacement required |
| Drum locked – motor pulley turns freely after belt removed | Drum bearing or shaft seized | Bearing replacement or drum assembly required – engineer recommended |
| Drum turns freely | Tacho magnet loose/broken, or tacho coil/wiring fault | Inspect tacho magnet first, then test coil continuity with a multimeter |
Need an Engineer?
Related Guides
Washing Machine Drum Not TurningFull diagnosis for motor, belt, and bearing faults that stop the drum from rotating.
Hoover Nextra Error Code 3Error 3 on the Hoover Nextra range – heating fault diagnosis.
Hoover Error Code 8Error 8 on Hoover washing machines – door lock fault diagnosis.
Diagnosing Worn Carbon BrushesHow to test motor carbon brushes before replacing them – relevant when investigating motor faults.
Frequently Asked Questions
What does Hoover Nextra error 7 mean?
Error 7 means the machine is sending power to the motor but cannot detect that the motor is actually turning. This is reported as “motor jammed / drum shaft jammed / tachometric generator fault.” The machine knows the motor circuit is complete but has no speed signal returning from the tacho generator. Test whether the drum turns freely by hand first – if it does, the fault is in the tacho system rather than a physical jam.
How do I read Hoover Nextra error codes?
Two indicator LEDs on the control panel flash in a repeating sequence – typically the Start/Pause and Delay Start lights. Count the number of complete flashes before the sequence pauses and repeats. That number is the error code. Error codes are specific to the Nextra range – the same flash count has a different meaning on other Hoover models or other brands.
Can a Hoover Nextra error 7 be fixed without an engineer?
The initial hand-test of the drum is straightforward and safe. If the drum turns freely, inspecting the tacho magnet on the motor is also accessible for someone confident with basic appliance investigation. However, testing the tacho coil requires a multimeter, and bearing or motor replacement requires disassembly – both are more appropriate for an engineer. If the drum is jammed, the cause and repair depend on which component is seized, which requires an engineer to assess safely.
41 Comments
Grouped into 34 comment threads.
1 reply Hi, I have a Hoover Nextra6 washer/Dryer, HNWL7146-80, serial no. 3100136207498010. The drum will not agitate or spin with a normal load. It fills, moves to the right slightly then moves back, moves to the left then moves back but will not rotate, it also drains but will not spin. If I select the exact same programme with no load, it will run the programme correctly, filling, agitating, draining and spinning - eventually up to top speed. I have checked belt, carbon brushes, filter, pipes. Any help or advice would be much appreciated.
1 reply Thank you very much for this article and the link to the German site. Our Candy (identical to some Hoover model; It's a Candy GO 614 TXT) started to spin up extremely fast, until "giving up" with the Error 7. Turns out the sensor at the back of the motor popped out.
Thank you very much for this article and the link to the German site.
Our Candy (identical to some Hoover model; It’s a Candy GO 614 TXT) started to spin up extremely fast, until “giving up” with the Error 7.
Turns out the sensor at the back of the motor popped out.
1 reply Thank you!!! 7 flashing lights and a loose tacho magnet, spot on. I would never have discovered this for myself. Am very grateful. :-)
1 reply I would make sure it's pumping the water out fast enough, a partially blocked filter or pump could cause it problems when it comes to spin but it should give a totally different error code really. The fault isn't making much sense unfortunately so I'd get an engineer in.
I would make sure it’s pumping the water out fast enough, a partially blocked filter or pump could cause it problems when it comes to spin but it should give a totally different error code really. The fault isn’t making much sense unfortunately so I’d get an engineer in.
1 reply Does it spin OK if it's given error 7 and then you move it onto spin? Or do you mean if you put it onto spin rather than a wash cycle it works OK, and the error only occurs during wash cycle? I'm wondering if something is going open circuit when it's getting hot during wash?
Does it spin OK if it’s given error 7 and then you move it onto spin? Or do you mean if you put it onto spin rather than a wash cycle it works OK, and the error only occurs during wash cycle? I’m wondering if something is going open circuit when it’s getting hot during wash?
If I put it on a wash it goes through the motions until it comes time to spin, it tries three times and then gives up with error 7. It won’t do anything after that while the error 7 is being flashed but if you turn the program selector to off and then try again right away it will rinse or spin immediately so it doesn’t seem like something has overheated.
When it tries to spin in a wash program it does seem to jump about a bit as though it gets off balance?
1 reply When you take the tachometer of there is two cage type things should they be fixed together?
When you take the tachometer of there is two cage type things should they be fixed together?
Likely replying to Anonymous
Thanks anonymous dublin: Photos 9 and 10 give a good view of the clip that holds the tacho coil in place. These clips are rarely available as spares unfortunately. If you can’t cleverly improvise no repair can be done.
Another cause related to this fault is if the tacho coil is still in place, but the small magnet that runs inside the coil has come unscrewed off the end of the armature shaft, which will equally prevent the electronics from counting the revolutions of the armature via the tacho coil and could give error code 7.
1 reply As a gas engineer i like to take on any of my home appliances and with this blog i succeded. As stated just ley your hoover on its back remove the black cardboard and strenght bar, look at the end of the motor for a round pepper pot like cap with a 2 wired white plastic connector block (yellow wires). Ease it out carefully and check the magnet inside has'nt come loose like mine had. If so screw it back into the motor push the cap back on it and you've just saved yourself £80 call out charge. The error on this was "start" and "delay start" flashing 7 times
As a gas engineer i like to take on any of my home appliances and with this blog i succeded.
As stated just ley your hoover on its back remove the black cardboard and strenght bar, look at the end of the motor for a round pepper pot like cap with a 2 wired white plastic connector block (yellow wires).
Ease it out carefully and check the magnet inside has’nt come loose like mine had.
If so screw it back into the motor push the cap back on it and you’ve just saved yourself £80 call out charge.
The error on this was “start” and “delay start” flashing 7 times
Likely replying to mike the gasman
Thank you Mike the Gasman!! Was loathe to call anyone out to have a look at my washer/dryer, have followed your simple steps and it works a treat. Easy and straightforward, and saved us a good few quid. Lovely stuff, wife will be delighted :)
On a different note, the dryer function doesn’t work – turns but doesn’t heat up. Its a Hoover Nextra 8 washer/dryer – any ideas????
0 replies Thanks so much for this article! Out Hotpoint washing machine stopped spinning properly, would just spin fast for a second and then power motor down all the way through each cycle. Also wouldn't complete any cycle, got to 0:01 on clock and kept going like that without stopping. Been at my wits end today trying to work out what's wrong and turns out it was just the tacho magnet had unscrewed itself. Screwed it back in and now running better than when we got it, saw your article at 11pm, fixed by 11.10pm! Thanks so much!
Thanks so much for this article! Out Hotpoint washing machine stopped spinning properly, would just spin fast for a second and then power motor down all the way through each cycle. Also wouldn’t complete any cycle, got to 0:01 on clock and kept going like that without stopping. Been at my wits end today trying to work out what’s wrong and turns out it was just the tacho magnet had unscrewed itself. Screwed it back in and now running better than when we got it, saw your article at 11pm, fixed by 11.10pm! Thanks so much!
0 replies Great article. Thanks for the help as it pinpointed my problem too. The motor sensor was detached so it was spinning way too fast then shutting down. Quick strip of the motor and reattaching of the sensor and Bob's your uncle. Going to order a new sensor unit and replace for longevity but it's going again quite happily.
Great article. Thanks for the help as it pinpointed my problem too. The motor sensor was detached so it was spinning way too fast then shutting down. Quick strip of the motor and reattaching of the sensor and Bob’s your uncle. Going to order a new sensor unit and replace for longevity but it’s going again quite happily.
0 replies Excellent AndyR :)
Excellent AndyR :)
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0 replies Perfect result, thanks. Error 7, took the motor off, pried the end cover off, the magnet fell out! Why have a plastic screw into a metal thread? Planned obsolescence, methinks. Thanks for guiding me through an easy and swift repair which saves hundreds.
Perfect result, thanks. Error 7, took the motor off, pried the end cover off, the magnet fell out! Why have a plastic screw into a metal thread? Planned obsolescence, methinks. Thanks for guiding me through an easy and swift repair which saves hundreds.
0 replies Thanks for this - I have an old (2001?) Zanussi JetStream FJS1425W and it has done us sterling service - today it stopped spinning. Drum was celear to manually rotate, so upended the machine and lightly tapped the sensor back in place - there was no need to undo any screws. Machine now works again, given that it's Christmas Eve this was a great relief! Thanks all, very much appreciated. Andy
Thanks for this – I have an old (2001?) Zanussi JetStream FJS1425W and it has done us sterling service – today it stopped spinning. Drum was celear to manually rotate, so upended the machine and lightly tapped the sensor back in place – there was no need to undo any screws. Machine now works again, given that it’s Christmas Eve this was a great relief! Thanks all, very much appreciated. Andy
0 replies Hi, I've got a Nextra 8 HNF7138 which stops mid wash with error 7 but it will always work if put it on a spin cycle, the motor accelerates and slows as it should. I've changed brushes because they were really worn but the fault persists. If the tacho was faulty surely it'd not spin properly either? ?
Hi, I’ve got a Nextra 8 HNF7138 which stops mid wash with error 7 but it will always work if put it on a spin cycle, the motor accelerates and slows as it should.
I’ve changed brushes because they were really worn but the fault persists. If the tacho was faulty surely it’d not spin properly either? ?
0 replies this is so helpful, we have a hoover nextra, it kept cutting out mid wash with two lights flashing 7 times. I did what was said and glued part that looked like pepper pot lid as part was missing. thanks load you saved me £110
this is so helpful, we have a hoover nextra, it kept cutting out mid wash with two lights flashing 7 times. I did what was said and glued part that looked like pepper pot lid as part was missing. thanks load you saved me £110
0 replies Thanks for this artical, helped me immensely in repairing my machine. I was getting intermittant error 7s on my Hoover washing machine. This artical pointed me to the Tacho which I checked and tested. The magnet was secure on the back of the shaft and the coil tested OK. To test, put a miltimeter over the tacho coil and measure the resistance which should be about 170 ohms. You can also test the operation by measuring milli Volts over the coil and spinnimg the motor shaft by hand. As the shaft turns you should see the voltage fluctuation as the magnet on the shaft induces voltage in the coil. After testing I reassembled then it would work for between 1 and 3 cycles, always failing on the rinse cycle when it did fail. I eventually tracked it down to broken cable. Where the yellow wires enter the coil, if I wiggle them and measure resistance, the coil would sometimes go open circuit. I ordered a replacement coil (about £24 delivered) and the machine has worked flawlessly for over a week now. Hope this helps others to test the coil and check for broken wires!
Thanks for this artical, helped me immensely in repairing my machine. I was getting intermittant error 7s on my Hoover washing machine. This artical pointed me to the Tacho which I checked and tested. The magnet was secure on the back of the shaft and the coil tested OK. To test, put a miltimeter over the tacho coil and measure the resistance which should be about 170 ohms. You can also test the operation by measuring milli Volts over the coil and spinnimg the motor shaft by hand. As the shaft turns you should see the voltage fluctuation as the magnet on the shaft induces voltage in the coil.
After testing I reassembled then it would work for between 1 and 3 cycles, always failing on the rinse cycle when it did fail. I eventually tracked it down to broken cable. Where the yellow wires enter the coil, if I wiggle them and measure resistance, the coil would sometimes go open circuit. I ordered a replacement coil (about £24 delivered) and the machine has worked flawlessly for over a week now.
Hope this helps others to test the coil and check for broken wires!
0 replies Sorry, should have also mentioned that my coil was not secured using the clip. There was a raised part inside the coil housing which makes it a tight fit. The coil can be prised out with a screwdriver (carefully) then pressed back in. Be carful when reinserting that you don't damage the coil if it fits in this was, as tapping it in may damage it. Although it was tight, I was able to press it in with my fingers.
Sorry, should have also mentioned that my coil was not secured using the clip. There was a raised part inside the coil housing which makes it a tight fit. The coil can be prised out with a screwdriver (carefully) then pressed back in. Be carful when reinserting that you don’t damage the coil if it fits in this was, as tapping it in may damage it. Although it was tight, I was able to press it in with my fingers.
0 replies The coil has to be secured somehow. If you can't pull it off (don't try too hard) then presumably it is secured somehow. If not the chances are it will come off sooner or later.
The coil has to be secured somehow. If you can’t pull it off (don’t try too hard) then presumably it is secured somehow. If not the chances are it will come off sooner or later.
0 replies i got it working in the end. just tried a few different programs and it seems to work now. I don't have a clip on the coil and I don't think there was one on it. Is there always one on these washer dryers?
i got it working in the end. just tried a few different programs and it seems to work now. I don’t have a clip on the coil and I don’t think there was one on it. Is there always one on these washer dryers?
0 replies Hi, I have the same problem as Mike the gasman but his solution doesn't fix it. Basically, my machine (Hoover Nextra Washer Dryer) spins and begins to fill up with water and then I get Error 7. Same happens on dry cycle (without the water obviously). I have repaired the machine myself before, I opened it up, checked the brushes and tacho coil. The drum is spinning and the motor working but it sounds like it's out of control. I found this German site https://www.dennis-knake.de/2007/02/25/kleiner-ring-grose-wirkung-waschmaschine-mit-schleudertrauma/ You can translate it pretty well on google translate, but you don't need to to answer my query. If you look at his pictures, the third last picture showing the tacho coil cap - this is what mine looks like. But in the next picture he says that he found a retainer clip after he'd put it back together and that this sits on top of the tacho coil cap and holds it in place. So, does anyone who has opened their Hoover Nextra machine know if there is one of these clips sitting on top of their tacho coil cap? This would save me from going mad! I don't think you can by these as spares just in case anyone else is missing theirs. To anonymous #17, yes there are two cage things on the inside of the tacho coil cap when you take it off. They should interlock but you will know when you have it on right as there is only one right way to get the cap to fit over the white part with the two wires (im sure that's the technical term for it!)
Hi, I have the same problem as Mike the gasman but his solution doesn’t fix it. Basically, my machine (Hoover Nextra Washer Dryer) spins and begins to fill up with water and then I get Error 7. Same happens on dry cycle (without the water obviously). I have repaired the machine myself before, I opened it up, checked the brushes and tacho coil. The drum is spinning and the motor working but it sounds like it’s out of control. I found this German site https://www.dennis-knake.de/2007/02/25/kleiner-ring-grose-wirkung-waschmaschine-mit-schleudertrauma/ You can translate it pretty well on google translate, but you don’t need to to answer my query. If you look at his pictures, the third last picture showing the tacho coil cap – this is what mine looks like. But in the next picture he says that he found a retainer clip after he’d put it back together and that this sits on top of the tacho coil cap and holds it in place. So, does anyone who has opened their Hoover Nextra machine know if there is one of these clips sitting on top of their tacho coil cap? This would save me from going mad! I don’t think you can by these as spares just in case anyone else is missing theirs.
To anonymous #17, yes there are two cage things on the inside of the tacho coil cap when you take it off. They should interlock but you will know when you have it on right as there is only one right way to get the cap to fit over the white part with the two wires (im sure that’s the technical term for it!)
0 replies Anonymous: The tachometer is a coil within a metal housing. It's all one piece.
Anonymous: The tachometer is a coil within a metal housing. It’s all one piece.
0 replies I got an error 7 after using the dryer on my Hoover Washer Dryer. The power was turned off in the middle of the program, but when the power came back it seemed to work fine. But after finishing the program (apparently nothing was wrong), I got the error 7. Could it be the power loss causing this error? Should I try using it, or should I contact repair service?
I got an error 7 after using the dryer on my Hoover Washer Dryer. The power was turned off in the middle of the program, but when the power came back it seemed to work fine. But after finishing the program (apparently nothing was wrong), I got the error 7. Could it be the power loss causing this error? Should I try using it, or should I contact repair service?
0 replies well, i am at a total loss as to what it could be then. daily 44min wash is fine, any other washes, it goes a bit odd after washing, and goes into hyper spin before the 1st rinse, and then error codes..number 7 could it be the electronics? sending the wrong info on certain washes to the motor etc...?
well, i am at a total loss as to what it could be then.
daily 44min wash is fine, any other washes, it goes a bit odd after washing, and goes into hyper spin before the 1st rinse, and then error codes..number 7
could it be the electronics? sending the wrong info on certain washes to the motor etc…?
0 replies In my experience if the tacho coil comes off then the control module loses all control of the motor, and every time it sends power to the motor it only spins. If it wasn't for the machine refusing to work and showing an error code the motor could spin uncontrollably and with a heavy load inside that can damage the machine. If the motor turns the drum at normal speed on wash then as far as I can see the tacho coil must still be attached because the machine can't control the motor without feedback from the tacho coil. Error codes sometimes have different causes to those listed in the error code list. Maybe there's a problem with the control module or connections somewhere.
In my experience if the tacho coil comes off then the control module loses all control of the motor, and every time it sends power to the motor it only spins. If it wasn’t for the machine refusing to work and showing an error code the motor could spin uncontrollably and with a heavy load inside that can damage the machine. If the motor turns the drum at normal speed on wash then as far as I can see the tacho coil must still be attached because the machine can’t control the motor without feedback from the tacho coil.
Error codes sometimes have different causes to those listed in the error code list. Maybe there’s a problem with the control module or connections somewhere.
0 replies hi, thankyou for the reply. my washer is under insurance, so i will contact them and get them to send someone out to fix it, hopefully they can, because i dont want to have to get a new machine. as far as you know, if it is the tacho, which to me it seems like it could well be, would it affect all washes?, because my daily 44'' min wash still works, but all my main washes on the opposite side of the dial, and any other washes don't. they wash, then it flips out when it gets to emptying before the spin to re-fill for rinsing, this then sends it into error 7
hi, thankyou for the reply.
my washer is under insurance, so i will contact them and get them to send someone out to fix it, hopefully they can, because i dont want to have to get a new machine.
as far as you know, if it is the tacho, which to me it seems like it could well be, would it affect all washes?, because my daily 44” min wash still works, but all my main washes on the opposite side of the dial, and any other washes don’t.
they wash, then it flips out when it gets to emptying before the spin to re-fill for rinsing, this then sends it into error 7
0 replies You can't take the back off many modern washing machines sharon, many just have a small inspection hatch from the drum pulley. I used to access the motor by laying the machine on its back but DIY jobs are potentially fraught with problems if you don't know what you are doing. Even laying it down can cause problems if you haven't disconnected all the hoses, and of course it must be disconnected from the mains supply too. The tacho coil coming off has been a fairly common problem, but without the proper clip to fix it back in place (which isn't available as a spare part in most cases) you can only either fit a new motor (which is ridiculously expensive) or use ingenuity to fix in on in a way that won't cause any side effects. If the old clip is still there it may be possible to refit it but obviously it could come off again. If the tacho coil is still in place it must be something else.
You can’t take the back off many modern washing machines sharon, many just have a small inspection hatch from the drum pulley.
I used to access the motor by laying the machine on its back but DIY jobs are potentially fraught with problems if you don’t know what you are doing. Even laying it down can cause problems if you haven’t disconnected all the hoses, and of course it must be disconnected from the mains supply too.
The tacho coil coming off has been a fairly common problem, but without the proper clip to fix it back in place (which isn’t available as a spare part in most cases) you can only either fit a new motor (which is ridiculously expensive) or use ingenuity to fix in on in a way that won’t cause any side effects. If the old clip is still there it may be possible to refit it but obviously it could come off again. If the tacho coil is still in place it must be something else.
0 replies i have a nextra hfn316 my washer is doing exactly what is being described.. how do i get the back off my machine to fix this fault? it looks all bolted on at the back of machine, and i cannot afford at present for an engineer to come out, and i really need my washing machine to work. is it an easy thing to fix? my washer does it's wash, then just as it's about to empty, or start rinsing, it speeds up too early, and then error 7 flashes
i have a nextra hfn316
my washer is doing exactly what is being described..
how do i get the back off my machine to fix this fault?
it looks all bolted on at the back of machine, and i cannot afford at present for an engineer to come out, and i really need my washing machine to work.
is it an easy thing to fix?
my washer does it’s wash, then just as it’s about to empty, or start rinsing, it speeds up too early, and then error 7 flashes
0 replies Error code 11 on a Hoover Nextra means, "faulty dryer board or wiring" but I need to point out that the Hoover Vision is a different range to the Hoover Nextra and could have different error code explanations. Dave posted earlier regarding his Hoover VisionHD W966DP-80 machines which displayed error code 7 but his motor appears to have continued working OK which if the tacho magnet had dropped off it wouldn't. Combined with your Vision displaying error 7 and needing a new control module it seems to me that their error codes are different to the one described in my article about the Nextra range. Unfortunately I don't have any error codes for the Hoover VisionHD.
Error code 11 on a Hoover Nextra means, “faulty dryer board or wiring” but I need to point out that the Hoover Vision is a different range to the Hoover Nextra and could have different error code explanations.
Dave posted earlier regarding his Hoover VisionHD W966DP-80 machines which displayed error code 7 but his motor appears to have continued working OK which if the tacho magnet had dropped off it wouldn’t. Combined with your Vision displaying error 7 and needing a new control module it seems to me that their error codes are different to the one described in my article about the Nextra range. Unfortunately I don’t have any error codes for the Hoover VisionHD.
0 replies I had a Error 7 on a Hoover W966DP-80. Apparently there was a software error on the programme board. The board was replaced which resolved the Error 7. But I now have Error 11!!
I had a Error 7 on a Hoover W966DP-80. Apparently there was a software error on the programme board. The board was replaced which resolved the Error 7. But I now have Error 11!!
0 replies Many thanks Ruth. Glad to have helped.
Many thanks Ruth. Glad to have helped.
0 replies Thank you so much! Found your site today and my son fixed my machine tonight....Can now start washing again. The magnet had come loose. Mike the gasman made it sound so simple! and it was.
Thank you so much! Found your site today and my son fixed my machine tonight….Can now start washing again. The magnet had come loose. Mike the gasman made it sound so simple! and it was.
0 replies I've recently bought a Hoover VisionHD W966DP-80 washer drier from Dixons. I'm now on my 3rd machine as all of them when doing a drying cycle finish on error code 7 - locking the door until the mains is cut. When turned back on (even after an hour), they start the same programme again, *no matter what the dial is set to*. Turning the dial to off at this point cancels it and the machine can be used again. The fact that I have had three of these machines with the same fault says to me it is a generic design problem, but neither Hoover or Dixons have admitted as such. Is anyone else having the problem?
I’ve recently bought a Hoover VisionHD W966DP-80 washer drier from Dixons.
I’m now on my 3rd machine as all of them when doing a drying cycle finish on error code 7 – locking the door until the mains is cut. When turned back on (even after an hour), they start the same programme again, *no matter what the dial is set to*. Turning the dial to off at this point cancels it and the machine can be used again.
The fact that I have had three of these machines with the same fault says to me it is a generic design problem, but neither Hoover or Dixons have admitted as such.
Is anyone else having the problem?
0 replies I had error message 7 displayed on my Hoover AI130. As soon as the drum strated to rotate, it would go to full speed immediately, stopping a few seconds later with the error code displayed. The fault was a split Taco (Tacho) magnet. This was not rotating with the motor shaft. Replacing the magnet fixed the fault (it had to be firmly Araldited onto the motor shaft).
I had error message 7 displayed on my Hoover AI130. As soon as the drum strated to rotate, it would go to full speed immediately, stopping a few seconds later with the error code displayed.
The fault was a split Taco (Tacho) magnet. This was not rotating with the motor shaft. Replacing the magnet fixed the fault (it had to be firmly Araldited onto the motor shaft).
0 replies Thanks for the feedback. Glad the article helped. Good move to replace the coil, the superglue could eventually fail when the motor gets hot and shakes around.
Thanks for the feedback. Glad the article helped. Good move to replace the coil, the superglue could eventually fail when the motor gets hot and shakes around.
0 replies Error code 7. The plastic coil was broken. Removed it, put on some super-glue, and back into business. :) Working fine, but have ordered a new coil, just in case.
Error code 7.
The plastic coil was broken. Removed it, put on some super-glue, and back into business. :)
Working fine, but have ordered a new coil, just in case.
Hi, I have a Hoover Nextra6 washer/Dryer, HNWL7146-80, serial no. 3100136207498010. The drum will not agitate or spin with a normal load. It fills, moves to the right slightly then moves back, moves to the left then moves back but will not rotate, it also drains but will not spin. If I select the exact same programme with no load, it will run the programme correctly, filling, agitating, draining and spinning – eventually up to top speed. I have checked belt, carbon brushes, filter, pipes. Any help or advice would be much appreciated.
Likely replying to Graham Elliott
Hello Graham. It sounds like you have checked all of the common faults. If a motor turns without any laundry in but not with laundry then the common faults are a slack drive belt or worn carbon brushes. After that there are potential faults inside the motor itself, or even connection faults or faults with the PCB.