Bosch, Neff and Siemens dishwashers fire risk
Affected dishwashers fall within batch number range FD 7901 to FD 8504. Dishwashers outside this range are not affected. The batch number (FD number) is on a label inside the dishwasher door. If your appliance is within the affected batch range, use the BSH safety notice page to register and arrange the free repair.
The manufacturer has issued an important safety notice for certain Bosch, Neff and Siemens dishwashers manufactured between 1999 and early 2005. An electrical component may overheat and in rare cases cause a fire. A free in-home repair is available for all affected appliances. Check your batch number immediately using the guidance below.
Which Appliances Are Affected?
Affected brands
Bosch, Neff, and Siemens branded dishwashers. All three are part of the BSH Group and share the same appliance platforms and component supply.
Manufacture period
Dishwashers manufactured between 1999 and early 2005. Appliances outside this manufacture period are not affected.
Affected batch numbers
The batch number (FD number) must fall within the range FD 7901 to FD 8504. Dishwashers with an FD number outside this range are confirmed as not affected by this notice. The FD number is on a label on the inside of the dishwasher door.
Both conditions must apply: the dishwasher must be a Bosch, Neff, or Siemens brand, and the FD number must fall within FD 7901 to FD 8504. If either condition is not met, the appliance is not subject to this safety notice.
What to Do
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Find the FD number. Open the dishwasher door and check the label on the inside edge or door frame. Locate the FD number (batch number).
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Check whether your FD number falls within FD 7901 to FD 8504. If it does, your appliance is potentially affected. If it is outside this range, no action is required.
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Register for the free repair. Visit the BSH Group safety notice page and follow the instructions to register your appliance and arrange a free in-home repair visit. If this page is no longer accessible, contact Bosch, Neff, or Siemens customer services directly with your model number and FD number.
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Do not leave the dishwasher running unattended while waiting for the repair visit. Whitegoods Help always recommends not running dishwashers, washing machines, or tumble dryers overnight or when the property is unoccupied – for an appliance with a confirmed fire risk notice, this precaution is especially important.
If someone you know has a Bosch, Neff, or Siemens dishwasher that may be from this period, pass this information on. Safety notice pages are routinely removed by manufacturers after the initial publicity period, meaning owners who were not aware at the time – including second-hand buyers – may never be informed.
All Appliance Safety Notices
Related Safety Notices
Hotpoint Dishwasher Safety NoticeA separate fire risk notice for Hotpoint FDW series dishwashers manufactured in 2006 to 2007.
Beko Fridge Freezer Safety NoticeSerious fire risk safety notice for Beko frost-free fridge freezers from 2000 to 2006 – 20 fires and one fatality reported.
8 Ways to Make Appliances SaferPractical steps every household can take to reduce fire, electrical, and flood risks from large appliances.
How Dangerous Are Our Appliances?An honest assessment of fire and electrical risks from domestic white goods and how to manage them.
Frequently Asked Questions
How do I find the FD number on my dishwasher?
Open the dishwasher door and check the label on the inside edge of the door or on the door frame. The FD number (batch number) will be clearly labelled. It begins with “FD” followed by four digits. Your appliance is potentially affected if the number falls anywhere between FD 7901 and FD 8504.
My FD number is within the affected range – what should I do immediately?
Register on the BSH Group safety notice page to arrange the free in-home repair. Until the repair has been carried out, avoid leaving the dishwasher running when nobody is home or overnight. If you are concerned about using the appliance at all before the repair, a dishwasher can usually be managed without for a short period while waiting for an engineer visit.
Is the repair free?
Yes. The manufacturer is voluntarily undertaking a free in-home repair programme for all affected dishwashers. There is no charge to the customer for the repair visit or the component replacement.
I have a Bosch dishwasher but the FD number is outside the range – is it safe?
Yes. The manufacturer has confirmed that dishwashers with an FD number outside the range FD 7901 to FD 8504 are not affected by this notice. No action is required.
7 Comments
Grouped into 6 comment threads.
1 reply My neff dishwasher had been installed before I bought my apartment in 2006. Model no 7 026 (7801). 02 262. Am I right in believing it is safe?
0 replies Anonymous: If you've checked using my article and yours isn't affected by this specific safety notice you have to assume it's OK. Unfortunately all appliances are potentially dangerous. We can't become paranoid about them, we just need to use them as safely as possible which means not leaving washers, dryers or dishwashers running whilst we are in bed or out of the house. Many manufacturers have specific safety problems which only affect particular models and often then only ones made between specific dates.
Anonymous: If you’ve checked using my article and yours isn’t affected by this specific safety notice you have to assume it’s OK. Unfortunately all appliances are potentially dangerous. We can’t become paranoid about them, we just need to use them as safely as possible which means not leaving washers, dryers or dishwashers running whilst we are in bed or out of the house. Many manufacturers have specific safety problems which only affect particular models and often then only ones made between specific dates.
0 replies I have a bosch dw009H and I have had it for quite a while, in view of recent scares is my appliance safe
I have a bosch dw009H and I have had it for quite a while, in view of recent scares is my appliance safe
0 replies i had the same problem with my Miele dishwasher and they denied it had caught fire and said the "burn marks" i could see when they pulled it apart weren't burn marks they were marks from manufacturing and that my dishwasher wasn't working becuase of another problem - yep - out of warranty so cost me $500 to get fixed!
i had the same problem with my Miele dishwasher and they denied it had caught fire and said the “burn marks” i could see when they pulled it apart weren’t burn marks they were marks from manufacturing and that my dishwasher wasn’t working becuase of another problem – yep – out of warranty so cost me $500 to get fixed!
0 replies Sheri: If it's not affected by the safety notice above they may not be so interested. Unfortunately, dishwashers, like other white goods appliances have always been subject to occasionally catching fire and they may treat it just like a break down out of warranty - though they should always be concerned about any of their appliances catching fire. It depends on what's caused the problem and the costs involved in repairing it as to whether you have a good case for claiming it hasn't lasted a reasonable time under the sale of goods act (against the retailer - not the manufacturer) but you may well have a case if the fire caused a lot of damage and has caused the dishwasher to be beyond economical repair.
Sheri: If it’s not affected by the safety notice above they may not be so interested. Unfortunately, dishwashers, like other white goods appliances have always been subject to occasionally catching fire and they may treat it just like a break down out of warranty – though they should always be concerned about any of their appliances catching fire.
It depends on what’s caused the problem and the costs involved in repairing it as to whether you have a good case for claiming it hasn’t lasted a reasonable time under the sale of goods act (against the retailer – not the manufacturer) but you may well have a case if the fire caused a lot of damage and has caused the dishwasher to be beyond economical repair.
0 replies My Bosch dishwasher started a fire this week, but when I called Bosch they told me since it was not under warranty ... bought is August of 2010, and only parts are warranteed for two years, they couldn't help.
My Bosch dishwasher started a fire this week, but when I called Bosch they told me since it was not under warranty … bought is August of 2010, and only parts are warranteed for two years, they couldn’t help.
My neff dishwasher had been installed before I bought my apartment in 2006. Model no 7 026 (7801). 02 262. Am I right in believing it is safe?
Likely replying to Elizabeth Furman
Hello Elizabeth, regarding this specific safety issue, “affected dishwashers were manufactured between 1999 and early 2005. The affected dishwashers are certain models in the batch number range from FD 7901 to FD 8504. Dishwashers which are outside the above batch number range are not affected.”
However, even if it was new in 2006 it is theoretically possible that it was manufactured in 2005 and had been in stock for a while. Therefore you need to check the FD number as shown on my article, the link at the bottom of my article shows exactly how to find the FD number, which is very easy.