Hoover Nextra lights flashing
Hoover Nextra error codes are displayed by the Start and Pause LEDs flashing together. Count the number of flashes within a 15-second period – that number is the error code. Codes range from 0 to 11. Before replacing any parts based on an error code, read the important guidance below – error codes identify systems, not specific failed components.
The Start and Pause LEDs flash once per second. Count the flashes within a 15-second window before the sequence repeats. The number of flashes is the error code number. If the LEDs are lit but not flashing, this may indicate error 0. Error codes are specific to the Nextra range – the same number on a different brand or model means something different.
Hoover Nextra Error Code List
| Error code | Meaning | Further guidance |
|---|---|---|
| 0 | Module fault | PCB or control module fault – see the important note on replacing modules below before taking any action |
| 1 | Door interlock / door switch fault | The machine cannot confirm the door is properly locked. Check the door is fully closed. If it is, the door lock assembly may need replacing |
| 2 | Filling timeout – solenoid valve or water supply fault | The machine has not filled with water within the allowed time. Check the water supply tap is fully open, the inlet hose is not kinked, and the inlet filter is not blocked |
| 3 | Pump timeout – drain fault (3 minutes exceeded) | The machine has not drained within 3 minutes. Check the pump filter for blockage and the drain hose for kinks. See our Hoover Nextra error code 3 guide |
| 4 | Overfill – blocked pressure chamber or faulty solenoid valve | The machine has detected more water than expected. Check the pressure chamber hose for blockage or the solenoid valve for a fault |
| 5 | NTC thermistor / heater fault | The machine has detected a heating fault. The NTC thermistor is the temperature sensor that monitors water temperature. Either the heater or the thermistor has failed |
| 6 | Module fault | As error 0 – PCB or control module fault. See the note on replacing modules below before taking any action |
| 7 | Motor jammed / drum shaft jammed / tachometric generator fault | The machine is powering the motor but cannot detect it is turning. Test by turning the drum by hand. See our Hoover Nextra error code 7 guide |
| 8 | Motor or sensor fault (related to error 7) | Similar to error 7 – motor not detected as running. May indicate a sensor fault rather than a mechanical jam. See our Hoover error 8 guide |
| 9 | Faulty triac on main PCB | A triac is a semiconductor component on the PCB that controls motor power. A triac fault may be a primary PCB failure or may have been caused by a fault elsewhere in the motor circuit |
| 10 | Faulty programme selector or wiring | The programme selector switch has a fault or there is a wiring issue between the selector and the PCB |
| 11 | Faulty dryer board or wiring (Nextra Interact washer-dryer models only) | Applies only to combined washer-dryer Nextra Interact models. The dryer control board has a fault or there is a wiring issue |
Before Replacing Any Parts Based on an Error Code
Error codes identify which system or circuit has detected a problem – they do not confirm which specific component has failed. This is an important distinction that can save a significant amount of money.
Why replacing parts speculatively is risky
- A “module fault” (errors 0 or 6) does not confirm the module has failed – it could be a faulty connection, a secondary fault caused by another component, or a PCB that has been damaged by a fault elsewhere
- PCBs, control modules, and timers are the most expensive single components in a washing machine – often £80 to £200 or more – and most are non-returnable once fitted
- If the underlying fault that triggered the error is in a different component, replacing the PCB will not clear the fault and the money is lost
- A trained engineer with diagnostic equipment can test individual components before ordering parts, rather than replacing on the basis of an error code alone
For a full explanation of how error codes work and their limitations, see our guide on appliance error codes – friend or foe?
Need Help?
Related Guides
Hoover Nextra Error Code 7Motor jammed, drum shaft jammed, or tacho generator fault – full diagnosis guide including the drum hand-test.
Hoover Nextra Error Code 3Pump timeout and drain fault – causes and checks including the pump filter and drain hose.
Hoover Error Code 8Motor or sensor fault diagnosis on Hoover machines showing error 8.
Appliance Error Codes: Friend or Foe?Why error codes identify systems rather than specific failed components – and how to use them safely.
Frequently Asked Questions
How do I read a Hoover Nextra error code?
The Start and Pause LEDs flash together in a repeating sequence. Count the number of flashes in one complete cycle before the sequence pauses and repeats – that number is the error code. Count within a 15-second window. If the lights appear lit but are not flashing, this may indicate error 0.
Can I fix a Hoover Nextra fault myself using the error code?
Some codes point to straightforward checks – error 2 (filling timeout) is worth checking the water supply and inlet filter first, and error 3 (drain timeout) is worth checking the pump filter and drain hose. Others, such as errors 0, 6, and 9, involve expensive PCB components that should not be replaced speculatively. Always test the most likely simple cause before ordering parts.
What is the difference between Nextra error 7 and error 8?
Both relate to the motor not being detected as running. Error 7 is documented as motor jammed, drum shaft jammed, or tachometric generator fault. Error 8 is similar and may indicate a sensor fault rather than a mechanical jam. The diagnostic approach is the same – test whether the drum turns freely by hand, and if it does, investigate the tacho system. See the individual guides for each code for full diagnosis steps.
8 Comments
Grouped into 5 comment threads.
1 reply Thanks for the reply. But what does the lights flashing 12 times mean ??
1 reply The lights on my Nextra flash 12 times ! (perhaps thats how the error 0 is displayed?) Wash cycle works fine but the dryer will operate for a random amount of time before stopping with the flashing lights, and if left gradually fills with water. The pump emptys water fine on a wash, the filters clean.
The lights on my Nextra flash 12 times ! (perhaps thats how the error 0 is displayed?)
Wash cycle works fine but the dryer will operate for a random amount of time before stopping with the flashing lights, and if left gradually fills with water.
The pump emptys water fine on a wash, the filters clean.
0 replies Thank you for this helpful guide. Off to get my spanners out.
Thank you for this helpful guide. Off to get my spanners out.
0 replies Had problem with my hnf 7167 washing machine, it would stop before rinse and flash 7 times. I was going to order an new PCB module (£85) and fit it myself but decided to call out engineer, he replaced the motor. No problems since then; thank goodness for insurance!
Had problem with my hnf 7167 washing machine, it would stop before rinse and flash 7 times. I was going to order an new PCB module (£85) and fit it myself but decided to call out engineer, he replaced the motor. No problems since then; thank goodness for insurance!
1 reply This is a useful piece of information on the error codes, but would it be possible to list them all. This would help customers and technicians identify the correct part is being replaced. I also need some help in identifying an error code eleven, which is not listed in the Hoover Candy fault manual, have you come across this one?
This is a useful piece of information on the error codes, but would it be possible to list them all. This would help customers and technicians identify the correct part is being replaced. I also need some help in identifying an error code eleven, which is not listed in the Hoover Candy fault manual, have you come across this one?
Likely replying to nohablaespanol
Thanks nohablaespanol: I’ve expanded the article to include error codes although most will not be useful as they are pretty cryptic and vague at times. However, even if someone sees the error code description and decides they cannot fix it themselves – that’s still useful to find out.
Thanks for the reply. But what does the lights flashing 12 times mean ??
Likely replying to tony
Hello Tony. There isn’t a 12 times flashing code for the Nextra washing machines that I’m aware of. This article is about quite old Nextra washing machines so if yours is much newer it’s possible they have changed things but the codes are listed are the full codes listed for Nextra washing machines that I have.