White goods help and advice for UK
Help and advice about white goods appliances by a UK engineer with 40 years experience. Quoted and consulted by journalists and media around the world (Previously Washerhelp)
This is a category list of all my articles related to guarantees and warranties on appliances. The articles cover a wide range of related issues so it's well worth browsing through them. You might be surprised how interesting or useful some of them are.
Last updated on February 3rd, 2017
You don’t have to register your appliance purchase or send in the guarantee card, but it makes sense to do so. We have statutory rights if an appliance breaks down, has an inherent fault, or fails to last a reasonable time. However, these rights often have to be fought for. Fortunately it’s usually easy to do online these days.
Last updated on February 6th, 2017
Miele have some selected extra warranty promotions on the go again. Miele’s normal guarantee is 2 year, but some models have 5 year guarantees and some even have 10 year guarantees.
Last updated on September 5th, 2017
Last updated on February 6th, 2017
Last updated on February 6th, 2017
This is a very common threat when booking a call under guarantee. It’s usually even written in the instruction book. I view it as more of a threat that’s unlikely to be carried out or is unenforceable. It’s definitely possible an engineer will try to charge though, particularly if they get commission on money collected. The main idea is to discourage people from calling out an engineer unnecessarily, which does happen a lot.
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This site is run entirely by myself, an engineer with 40 years experience in the white goods trade.