You don’t have to register your appliance purchase or send in the guarantee card, but it makes sense to do so. We have statutory rights if an appliance breaks down, has an inherent fault, or fails to last a reasonable time. However, these rights often have to be fought for. Fortunately it’s usually easy to... continue reading.
Guarantees & Warranties Advice
This is a category list of all my articles related to guarantees and warranties on appliances. The articles cover a wide range of related issues so it's well worth browsing through them. You might be surprised how interesting or useful some of them are.
Miele have some selected extra warranty promotions on the go again. Miele’s normal guarantee is 2 year, but some models have 5 year guarantees and some even have 10 year guarantees. As John Lewis are their biggest dealer have a look here – Miele washing machines (Look for the extended guarantee notification in red) Also... continue reading.
Is buying an extended warranty on a new appliance worth it? I never take out any extended warranties myself because I prefer to look at the bigger picture. Over a lifetime of owning all my appliances and devices it’s pretty near certain that I will pay out far less if I just pay for repairs.... continue reading.
A look at the problem of waiting in all day for an engineer Most competitive repair companies and local engineers are very good at giving time-slot appointments these days. They try to work around our needs. But some are not. If your appliance is under a guarantee, or covered by a breakdown insurance (where you... continue reading.
This is a very common threat when booking a call under guarantee. It’s usually even written in the instruction book. I view it as more of a threat that’s unlikely to be carried out or is unenforceable if challenged properly. However, many engineers will try to charge you. The main idea is to discourage people... continue reading.
Q: I bought a second hand washing machine from ebay. I was told it was approximately 2 years old and came with a 5 year guarantee. The lady selling it was very genuine and said the manufacturer told her the guarantee was transferable. I rang the manufacturer to check before I bought it and I... continue reading.