You don’t have to register your appliance purchase or send in the guarantee card, but it makes sense to do so. We have statutory rights if an appliance breaks down, has an inherent fault, or fails to last a reasonable time. However, these rights often have to be fought for. Fortunately it’s usually easy to... continue reading.
Guarantees & Warranties Advice
This is a category list of all my articles related to guarantees and warranties on appliances. The articles cover a wide range of related issues so it's well worth browsing through them. You might be surprised how interesting or useful some of them are.
Is buying an extended warranty on a new appliance worth it? I never take out any extended warranties myself because I prefer to look at the bigger picture. Over a lifetime of owning all my appliances and devices it’s pretty near certain that I will pay out far less if I just pay for repairs.... continue reading.
A look at the problem of waiting in all day for an engineer If you need to have an appliance engineer to fix your white goods appliance it can be very inconvenient. Most competitive repair companies and local engineers are very good at giving time-slot appointments these days. They try to work around our needs.... continue reading.
This is a common threat when booking an appliance repair under guarantee or warranty. It’s usually even written in the instruction book. I try to view it as more of a threat that’s unlikely to be carried out or is unenforceable if challenged properly. However, many engineers will try to charge you. It’s an argument... continue reading.
Q: I bought a second hand washing machine from ebay. I was told it was approximately 2 years old and came with a 5 year guarantee. The lady selling it was very genuine and said the manufacturer told her the guarantee was transferable. I rang the manufacturer to check before I bought it and I... continue reading.
Although in fairness it’s unlikely most people would be affected, it is possible that someone could get caught out by a limitation in the small print of Miele’s extended parts & labour warranties – especially if they were using a Miele in a commercial or semi-commercial situation such as at a nursing home or a... continue reading.