LEC TF2304W Fridge Freezer Safety Notice
The affected model is the LEC TF2304W in White, manufactured between January 2004 and October 2006. Contact GDHA on freephone 0800 110 5728 (Monday to Friday, 8am to 6pm) with the model and serial number ready. GDHA will arrange a free home visit to carry out the modification.
GDHA (the manufacturer behind LEC) has issued a safety notice for the LEC TF2304W fridge freezer manufactured between January 2004 and October 2006. The defrost timer can fail and overheat, creating a potential fire risk. A free home-visit modification is available for all affected appliances. Contact GDHA immediately if you own one.
Which Appliance Is Affected?
Model
LEC TF2304W – White only. This is a frost-free fridge freezer manufactured by GDHA under the LEC brand.
Manufacture period
January 2004 to October 2006. The model and serial number are on a label inside the fridge compartment. Have these ready when you call GDHA.
The fault
In a small number of cases the defrost timer can fail and overheat. Frost-free fridge freezers contain a heating element that periodically defrosts the evaporator coil – the defrost timer controls when this heater runs. A failed or overheating timer presents a fire risk. This is the same type of fault identified in Beko frost-free fridge freezers, where at least 20 fires and one death were reported.
What to Do
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Locate the model and serial number. The label is inside the fridge compartment on the interior side wall or at the rear. Note both the model number (TF2304W) and the serial number before calling.
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Call GDHA on freephone 0800 110 5728. Lines are open Monday to Friday, 8am to 6pm. GDHA will confirm whether your specific appliance is affected and arrange a free home-visit to carry out the modification.
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Do not leave the appliance unattended overnight while waiting for the modification, particularly if the fridge freezer has been showing any unusual behaviour such as running more than normal or making unusual sounds. For a fridge freezer with a known defrost timer fault, minimising unattended running time is a sensible precaution.
The freephone number and modification programme above were published at the time of the original safety notice. As with all manufacturer safety programmes, contact details may have changed. If the number above does not connect, search for GDHA or LEC customer service contacts directly. The original recall notice was published on the Trading Standards safety notices list at tradingstandards.uk – search for LEC if the direct link is not available.
Unlike a washing machine or dishwasher, switching off a fridge freezer causes food to spoil. If your appliance is confirmed as affected and has been showing symptoms of overheating, consider whether the contents can be transferred temporarily to other cold storage. If the appliance is working normally with no unusual symptoms, continue using it while arranging the modification as a priority.
All Appliance Safety Notices
Related Safety Notices
Beko Frost-Free Fridge Freezer Safety NoticeThe same type of defrost timer fault in Beko fridge freezers – at least 20 fires and one death reported. Check if your Beko is affected.
Hotpoint Fridge Freezer Safety NoticeA separate safety notice affecting certain Hotpoint fridge freezer models.
Hoover Frost-Free Fridge Freezer Safety NoticeDefrost heater fault affecting Hoover frost-free fridge freezers from a specific production period.
8 Ways to Make Appliances SaferPractical steps every household can take to reduce fire and electrical risks from large appliances.
Frequently Asked Questions
How do I know if my LEC fridge freezer is affected?
The affected model is the LEC TF2304W in White, manufactured between January 2004 and October 2006. Check the label inside the fridge compartment for the model and serial number. Call GDHA on 0800 110 5728 with these details to confirm whether your specific appliance is within the affected production batch.
Is the modification free?
Yes. GDHA is offering a free home-visit to carry out the defrost timer modification on all affected appliances. There is no charge to the customer.
Should I switch off the fridge while waiting for the engineer?
If the appliance is working normally with no unusual symptoms, GDHA’s position is that it can continue to be used while the modification is arranged. If it has been showing signs of unusual behaviour – running excessively, making unfamiliar sounds, or producing unusual heat – take extra precautions and try to arrange the modification visit urgently. Switching off a fridge freezer causes food to spoil, so this decision depends on the individual circumstances.
Candy Trio safety notice: Fire risk
The affected appliances are Candy Trio combined dishwasher, hob and oven units manufactured between 2 May 2005 and 30 March 2008. Candy described an extremely low probability of wiring harness overheating that could in rare cases result in fire. Contact Hoover Candy directly to confirm whether your specific appliance is affected and to arrange any necessary action.
Candy has issued a safety notice for its Trio range of combined dishwasher, oven and hob appliances produced between 2 May 2005 and 30 March 2008. A wiring harness fault can cause overheating which in rare cases may result in fire. If you own an affected appliance, stop using it and contact Hoover Candy immediately.
Which Appliances Are Affected?
Appliance type
Candy Trio – a combined appliance integrating a dishwasher, oven, and hob in a single unit.
Production period
Appliances manufactured between 2 May 2005 and 30 March 2008. Units produced outside this date range are not covered by this notice.
The fault
Candy described the risk in their official notice as follows: “Although the risk is very small, we have become aware and are concerned that an extremely low probability exists of overheating of a wiring harness which could, in rare cases, result in fire.”
What to Do
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Check the manufacture date. The production date is usually on a label inside the appliance or on the back panel. If the appliance was manufactured between 2 May 2005 and 30 March 2008, it is potentially affected.
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Contact Hoover Candy directly. Candy’s original safety notice page has been removed. Contact Hoover Candy through their current customer service channels with the model number and serial number of the appliance to confirm whether it is affected and what action is available.
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Do not leave the appliance running unattended while waiting for confirmation, particularly given the combined nature of the appliance – it incorporates a cooking appliance as well as a dishwasher, both of which present fire risk if a wiring fault is present.
Candy’s dedicated safety notice page for this recall has been removed – as commonly happens with manufacturer safety pages after the initial publicity period. Anyone discovering this notice for the first time, including second-hand buyers, should contact Hoover Candy directly through their current customer service channels. The Trading Standards product safety notices list at tradingstandards.uk may also hold archived information on this recall.
All Appliance Safety Notices
Related Safety Notices
Hotpoint Dishwasher Safety NoticeA separate fire risk notice affecting certain Hotpoint FDW series dishwashers.
Bosch, Neff and Siemens Dishwasher Safety NoticeElectrical component fire risk affecting Bosch, Neff and Siemens dishwashers from 1999 to 2005.
8 Ways to Make Appliances SaferPractical steps every household can take to reduce fire and electrical risks from large appliances.
How Dangerous Are Our Appliances?Fire, electrical, and flood risks from domestic appliances – what the data shows.
Samsung RS21 and RS60 fridge freezers safety notice
As of March 2014 Samsung extended this notice to cover ALL RS21 and RS60 fridge freezers regardless of manufacture date, plus additional models using a similar defrost system. If you have one of the affected models that has not already been modified by Samsung, stop using it and call Samsung on 0800 988 0123 to arrange the free repair. Check the model number on the label inside the fridge compartment – see our guide on where to find the model number on a fridge or freezer.
Samsung has issued a fire risk safety notice covering RS21 and RS60 range fridge freezers, later extended to all models in this range regardless of purchase date, plus additional related models listed below. The Electrical Safety Council advised anyone with an unmodified affected appliance to stop using it immediately and contact Samsung. A free home-visit repair programme is available.
Affected Models
Samsung’s notice covers all appliances in the following ranges, plus units using a similar defrost system:
RS60 (all models)
RSE8
RSH1
RSJ1
SN62
As of March 2014 the scope was extended to include all RS21 and RS60 models regardless of when the appliance was manufactured or purchased. If you have an RS21 or RS60 that has not already been modified by Samsung, it is covered by this notice.
Registering an appliance is supposed to ensure owners are contacted directly when a safety notice is issued. In practice, some registered owners of these Samsung fridge freezers were not notified. If you have a registered RS21 or RS60 and have not received confirmation that the modification has been carried out, contact Samsung directly – do not assume the modification has happened because you registered the appliance.
What to Do
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Check your model number. The model number is on a label inside the fridge compartment. Confirm whether your appliance is one of the models listed above. See our guide on how to find the model or serial number on a fridge freezer.
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If your model is affected and has not been modified, stop using it immediately. This is the specific advice from the Electrical Safety Council. Do not continue using the appliance until Samsung has confirmed the modification has been carried out.
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Contact Samsung. Call 0800 988 0123 to arrange the free home-visit repair. Samsung’s dedicated safety notice pages for this recall have been removed – if this number is no longer active, contact Samsung customer services through their current website and reference the RS21/RS60 safety notice.
Fridge freezers cannot simply be switched off while awaiting repair without spoiling the contents. If you cannot immediately get confirmation of when the repair will be carried out, consider whether contents can be temporarily transferred to other cold storage. The internal sparking fault is described as rare – Samsung’s own language at the time was “in very rare cases, there is the potential for internal sparking to occur.” However, the Electrical Safety Council’s advice to stop using unmodified appliances immediately should be given significant weight.
All Appliance Safety Notices
Related Safety Notices
Beko Fridge Freezer Safety NoticeSerious fire risk for Beko frost-free fridge freezers from 2000 to 2006 – 20 fires and one death reported.
Hotpoint Fridge Freezer Safety NoticeA separate safety notice affecting certain Hotpoint fridge freezer models.
Hoover Frost-Free Fridge Freezer Safety NoticeDefrost heater fault affecting Hoover frost-free fridge freezers from a specific production period.
LEC TF2304W Fridge Freezer Safety NoticeDefrost timer fire risk for LEC TF2304W frost-free fridge freezers from 2004 to 2006.
Frequently Asked Questions
Are all Samsung RS21 and RS60 fridge freezers affected?
Yes – as of March 2014 Samsung extended the safety notice to cover all RS21 and RS60 models regardless of manufacture date or purchase date. The notice was initially limited to a specific production date range but was subsequently expanded. If you have an RS21 or RS60 that has not had the Samsung modification carried out, it is covered by this notice.
I registered my Samsung fridge freezer but was never contacted – what should I do?
Contact Samsung directly. Some registered owners were not notified despite the appliance being registered. Do not assume the modification has been carried out simply because you registered the appliance. Call 0800 988 0123 or contact Samsung through their current customer service channels and specifically reference the RS21/RS60 safety notice.
Should I stop using the fridge freezer immediately?
If your appliance is an affected model and has not been modified, the Electrical Safety Council’s advice was to stop using it immediately and contact Samsung. Given that fridge freezers cannot be switched off without spoiling contents, contact Samsung as a matter of urgency to arrange the free repair visit. If you cannot reach Samsung quickly, consider whether the most perishable contents can be temporarily moved to other cold storage while the repair is arranged.
Safety notice on Gorenje fridge-freezers
The affected models are the Gorenje RKI ORA E and RK ORA E fridge freezers bought in 2007 and 2008. Owners were advised to check the serial number and article number against the affected batch. The nature of the hazard is described only as “a potential fault on one of the components” – Gorenje did not publish more specific details. Contact Gorenje customer services with your model and serial number to confirm whether your appliance is affected.
Gorenje issued a safety notice for RKI ORA E and RK ORA E fridge freezer models bought in 2007 and 2008. A potential component fault could in certain circumstances cause a hazardous failure. Gorenje’s own safety notice page has since been removed. If you own one of these models, contact Gorenje directly to check whether your specific appliance is affected and whether the fault has been addressed.
The Official Notice
“Gorenje ensure the highest degree of safety to the functioning of its appliances. As a result, the company Gorenje invites the owners of fridge-freezer models RKI ORA E and RK ORA E, bought in 2007 and 2008, to check the serial number and article number. Under certain circumstances a potential fault may occur on one of the components of the affected models that may cause a hazardous failure.”
Gorenje – original safety notice
Affected Models
Gorenje RK ORA E
Both models were produced and sold in 2007 and 2008. Whether your specific unit is affected requires checking the serial number and article number against the batch covered by the notice. As Gorenje’s own safety page has been removed, this check must now be done directly with Gorenje customer services.
What to Do
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Find the model and serial number. This is usually on a label inside the fridge compartment – on the interior side wall or at the rear. Note both the model name and the serial number before contacting Gorenje.
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Contact Gorenje directly. Gorenje’s original safety notice page has been removed from their website. Contact Gorenje customer services through their current website or telephone number, provide your model and serial number, and ask specifically about the RKI ORA E / RK ORA E safety notice issued for 2007 and 2008 models.
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Do not leave the appliance unattended for long periods until you have confirmed whether it is affected and what action is required. As with all fridge freezers subject to safety notices, this appliance runs continuously and cannot simply be switched off without spoiling the contents – arrange the confirmation contact with Gorenje as quickly as possible.
This is a recurring issue with manufacturer safety notices – pages are removed after the initial publicity period even though affected appliances may still be in use and unmodified owners may still be discovering the notice for the first time. If you cannot reach Gorenje via their current website, the Trading Standards product safety notices list at tradingstandards.uk may hold archived information on this recall.
All Appliance Safety Notices
Related Safety Notices
Beko Fridge Freezer Safety NoticeSerious fire risk for Beko frost-free fridge freezers from 2000 to 2006 – 20 fires and one death reported.
Hotpoint Fridge Freezer Safety NoticeA separate safety notice affecting certain Hotpoint fridge freezer models.
Samsung RS21 and RS60 Fridge Freezer Safety NoticeInternal sparking fire risk affecting all Samsung RS21 and RS60 fridge freezers regardless of purchase date.
Hoover Frost-Free Fridge Freezer Safety NoticeDefrost heater fault affecting Hoover frost-free fridge freezers from a specific production period.
Frequently Asked Questions
Which Gorenje fridge freezer models are affected?
The affected models are the Gorenje RKI ORA E and RK ORA E, bought in 2007 and 2008. Whether your specific unit is in the affected batch requires checking the serial number and article number with Gorenje directly, as their original safety notice page has been removed.
What is the danger with the affected Gorenje fridge freezers?
Gorenje described the risk as “a potential fault on one of the components that may under certain circumstances cause a hazardous failure.” The notice does not specify what the component is or the precise nature of the hazard. This vagueness is unhelpful but the use of the word “hazardous” means the notice should be treated seriously and confirmed with Gorenje directly.
How do I contact Gorenje about this safety notice?
Contact Gorenje through their current customer service website or telephone number. Their original safety notice page has been removed. Provide the model name (RKI ORA E or RK ORA E) and your serial number. If Gorenje cannot be reached directly, check the Trading Standards product recalls and safety notices list at tradingstandards.uk for any archived information on this notice.
Built in Ovens Safety Notice Potential Fire Risk
This notice affects single built-in electric ovens only – no appliance purchased before March 2007 is affected. Electrolux’s own notice states: if your oven is affected, you must use the grill function with the oven door closed, in line with the manufacturer’s instructions. Contact Electrolux at electrolux.co.uk/support/contact-us with your model number to confirm whether your appliance is covered.
A safety notice has been issued for a limited number of single built-in electric ovens under the Electrolux, Zanussi-Electrolux, Moffat and Tricity Bendix brands. A potential fire risk exists when using the grill function. If you have an affected appliance, follow the manufacturer’s specific grill usage instruction until the issue has been addressed – and contact Electrolux to confirm whether your oven is affected.
Affected Appliances
Appliance type
Single built-in electric ovens only. Combined appliances and freestanding cookers are not covered by this notice.
Affected brands
Electrolux, Zanussi-Electrolux, Moffat, and Tricity Bendix. All are manufactured by or under licence from the Electrolux group.
Purchase date
No appliance purchased before March 2007 is affected. Only units purchased from March 2007 onwards within the specific affected batch are covered by this notice.
The Official Notice
“Our quality control programme has identified under certain circumstances there is a potential risk of fire whilst using the grill function on a limited number of Single Built In Electric Ovens branded Electrolux, Zanussi-Electrolux, Moffat and Tricity Bendix.”
Electrolux – official safety notice
Electrolux’s specific instruction for affected ovens is: “if your oven is affected you must ensure that you use the grilling function with the oven door closed in line with the manufacturer’s instructions.” Follow this instruction until the appliance has been inspected or modified by Electrolux.
What to Do
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Check whether your oven is affected. Contact Electrolux with your model number and serial number. The model number is usually on a label inside the oven door frame or on the back of the appliance. Electrolux can confirm whether your specific unit is within the affected batch.
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If affected – only use the grill with the door closed. This is Electrolux’s interim instruction for affected appliances. Do not use the grill with the door open until the appliance has been inspected or the issue resolved.
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Contact Electrolux to arrange any required inspection or repair. Visit electrolux.co.uk/support/contact-us or contact them by telephone. Reference the safety notice for single built-in electric ovens purchased from March 2007.
Electrolux’s dedicated safety notice page for this recall has been removed. If Electrolux cannot be reached directly, the Trading Standards product recalls and safety notices list at tradingstandards.uk may hold archived information. The contact page above is Electrolux’s general customer support and should be able to reference the notice from your model number.
All Appliance Safety Notices
Related Safety Notices
Beko, Leisure and Flavel Cooker Carbon Monoxide DangerLethal carbon monoxide risk on cookers with a separate grill – six deaths reported. Affects Beko, Leisure, Flavel and Glen Dimplex brands.
Hotpoint Dishwasher Safety NoticeFire risk safety notice affecting certain Hotpoint FDW series dishwashers.
8 Ways to Make Appliances SaferPractical steps every household can take to reduce fire and electrical risks from large appliances.
How Dangerous Are Our Appliances?Fire, electrical, and flood risks from domestic appliances – what the data shows.
Frequently Asked Questions
Which ovens are covered by this safety notice?
Single built-in electric ovens branded Electrolux, Zanussi-Electrolux, Moffat, or Tricity Bendix, purchased from March 2007 onwards. No appliance purchased before March 2007 is affected. The notice covers only a limited number of units within this range – contact Electrolux with your model number to confirm whether your specific appliance is in the affected batch.
Can I still use the grill on my oven?
If your oven is confirmed as affected, Electrolux’s interim instruction is to use the grill with the oven door closed. This is not normal grilling practice for most recipes but is the manufacturer’s specific safety instruction for these affected models. Contact Electrolux to arrange an inspection or repair that will allow normal use to resume.
The Electrolux safety page has been removed – how do I get more information?
Contact Electrolux via their general customer support page and provide your model number with a specific reference to the built-in oven grill fire risk safety notice. The Trading Standards product recalls list at tradingstandards.uk may also hold archived information. If you have a unit that you believe is affected and cannot get confirmation from Electrolux, follow the interim instruction (grill with door closed) until the matter is resolved.
Tumble Drying Duvet Fire Risk
Most domestic tumble dryers cannot safely dry a double or king-size duvet. The duvet bunches in the drum, hot air cannot circulate through it properly, and localised overheating can cause the filling to smoulder and ignite. The instruction manual will state the maximum load and specify whether duvets are permitted. Always check before drying any large single item.
Tumble drying a duvet or large sleeping blanket that is too big for the machine’s rated capacity can cause it to overheat and catch fire inside the drum. Most instruction manuals warn against this, but the warning is often not prominent enough. Never tumble dry a duvet or large item without checking the instruction manual first. Never leave a tumble dryer running unattended.
Why Duvets Are a Fire Risk in a Tumble Dryer
A tumble dryer dries by tumbling wet items in a stream of heated air. For this to work safely, the hot air must be able to circulate through the load. A large, thick, absorbent item such as a duvet can bunch up against one side of the drum and prevent air from reaching the interior of the filling. The exterior may dry while the filling remains damp – and the areas in contact with the drum and heating element can overheat significantly.
If the filling overheats to the point of ignition and the drum is rotating, the fire can spread rapidly. A smouldering duvet inside a tumble dryer produces significant smoke and toxic fumes and can develop into a serious fire very quickly.
Most tumble dryer instruction manuals include a warning against drying duvets, sleeping bags, or similar large items. This warning is often buried in a list of general cautions rather than being prominently displayed. Not reading the manual before first use – which is very common – means this risk is not known until an incident occurs. Always check the instruction manual before drying any large or heavy item. Manuals can be downloaded via our appliance user manuals page.
Key Safety Rules for Tumble Dryer Use
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Check the instruction manual before drying any large single item. Duvets, sleeping bags, sleeping blankets, and large pillows are commonly prohibited or restricted to specific machine capacities. A duvet-rated dryer will be explicitly stated – if the manual does not mention duvets, assume they cannot be dried safely. -
Never leave a tumble dryer running in an empty house or overnight. The time between noticing smoke or unusual heat and a fire becoming uncontrollable can be very short. A tumble dryer should always have someone in the building while it is running. See our guide on leaving appliances running unattended. -
Do not stop a tumble dryer mid-cycle and remove hot laundry immediately. Stopping the drum with hot laundry inside can allow heat to concentrate and cause smouldering in the pile. Allow the cool-down cycle to complete. See our guide on why you should never stop a dryer mid-cycle. -
Clean the lint filter after every cycle. A blocked lint filter is one of the most common causes of tumble dryer fires. See our guide on tumble dryer fire risk from blocked filters. -
Fit a smoke alarm close to the tumble dryer. This is particularly important if the dryer is in a separate room, garage, or outbuilding where it would not be heard from the main living area. -
Check whether your dryer is subject to a safety recall. Several tumble dryer models have been subject to fire risk safety notices. See our tumble dryer safety notices page and Hotpoint/Indesit/Creda dryer fire risk.
Tumble Dryer Safety
Related Guides
Tumble Dryer Fire Risk From Blocked FiltersWhy lint accumulation is the most common everyday fire risk from a tumble dryer – and how to clean it.
Never Stop a Tumble Dryer Mid-CycleWhy interrupting the cycle before the cool-down phase can cause smouldering in hot laundry.
Can a Tumble Dryer Catch Fire When Unplugged?How retained heat in hot laundry can cause smouldering after the machine has been switched off.
Hotpoint, Indesit and Creda Dryer Fire RiskMillions of Hotpoint, Indesit and Creda tumble dryers affected by a fire risk safety notice.
Frequently Asked Questions
Can I put a duvet in a tumble dryer?
Only if the instruction manual specifically states the machine is rated for duvets and the duvet is within the maximum load weight. Most domestic tumble dryers are not suitable for duvets – the duvet bunches in the drum, hot air cannot circulate through the filling, and localised overheating can cause the filling to smoulder and ignite. Check the manual before attempting to dry any large single item.
Why did my duvet catch fire in the tumble dryer?
Almost certainly because the duvet was too large for the machine to dry safely. When a large item cannot tumble freely, the hot air cannot circulate through it and heat concentrates in the sections in contact with the drum and heating element. The filling can reach ignition temperature and smoulder. This is why most instruction manuals specifically prohibit drying duvets, sleeping bags, and similar large thick items.
What should I do if I smell burning from a running tumble dryer?
Stop the machine immediately and open the door carefully. If laundry is smouldering, take it outside immediately if it is safe to do so. Do not leave smouldering laundry inside the drum. If there is any active fire, leave the property immediately and call 999 – do not attempt to tackle a fire inside the machine. After any smoke or burning incident, have the machine inspected by an engineer before using it again.