What if you have an appliance that is only just out of guarantee and you’ve been told it is unrepairable? In this example someone had bought a Zanussi fridge freezer 14 months previously. It was 2 months out of guarantee […]
Appliance just out of guarantee and unrepairable Read More »
American-style fridge freezers are popular due to their storage capacity. But they are very large appliances to have delivered to our homes. This article highlights potential delivery problems that you may be unaware of, or which may not have crossed
American-style fridge freezers delivery warnings Read More »
All drum sizes are not equal When looking into different drum capacities an important point to learn is that you can’t assume that they are all the same. Washing machines with the same drum capacity may not be able to
What’s the difference between drum sizes in washing machines? Read More »
Washing machine drum sizes were the same for decades, but now we have several to choose from. You would think the biggest is the best, but not necessarily. Back in 1976 when I first started repairing washing machines, all the
This page shows several photos of holes that have appeared in clothes after washing. They were all supplied by my readers after reading my main article on the subject. Please see the main article on holes in clothes and possible
In the UK, our consumer rights are defined by the Consumer Rights Act 2015, which replaced the old sale of goods act and added a few extra rights. Generally speaking, our consumer rights are the same no matter what product
Before using a washing machine that has been in storage (especially for a long time) you should be aware that new faults could appear. Don’t just assume everything is ok even if it worked OK before. All appliances have the
This article was written to accompany my article how to get faulty a washing machine exchanged. One of the important points I make in that article is that before reporting that the washing machine is faulty you should check my
This is a summary of the argument about cold fill verses hot & cold fill washing machines. For many decades all washing machines were hot and cold fill. Now they are mostly cold fill only. Because of this many people
This is the biggest appliance fire risk safety notice ever issued in the UK (in my experience). The brands affected are Hotpoint, Creda and Indesit tumble dryers but some other related but lesser-known brands are affected too (see below). They