This page contains photos of broken and shattered washing machine door glass supplied to me by affected users. It also contains a tally of how many reports I’ve received, and from which brand of washing machine. For context please read the main article – Washing machine exploding door glass
Which Brands Affected?
This is the total number of incidents of shattered door glass reported to me personally. It should be noted that I have received only a handful of reports in the last 2 years. So it does not seem like this issue is getting worse.
- AEG – 1 (not in use 1)
- Baumatic – 1
- Beko – 42 (not in use 7)
- Bosch – 7 (not in use 3)
- Candy – 2
- Hoover – 5 (not in use 1)
- Hotpoint – 8
- Ignis – 1
- Indesit – 5
- John Lewis Brand – 2 (Made by Zanussi)
- LG – 7 (not in use 3)
- Miele – 9 (not in use 4)
- Samsung – 6 (not in use 3)
- Tricity Bendix – 1
- Whirlpool – 2
- Zanussi – 5 (not in use 1)
- Brand Not specified – 2
Total door glass reports
Total reported incidents 105 – including 22 who reported the washing machine was not even on at the time (some hadn’t been used for days).
Note: I’ve received dozens of email reports, and seen reports on other websites. However, It’s not possible to work out how many have also commented on my article.
So in the interests of accuracy my chart tally only includes incidents added onto comments on my original door glass article (from 2008) plus any sent to me separately via email from Dec 2014 onwards.
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Christina Fairminer says
This is a really interesting article. My Samsung eco bubble (new only 3 months old) has had this exact problem. Glass shattered whilst not in use (hadn’t been used for a couple of days). I’d be interested to know if people who are still having this issue in 2021 as Samsung are refusing to fix under warranty. In the meantime, please add another 1 to your Samsung tally.
Andy Trigg (Whitegoodshelp) says
Thanks for adding your incident Christina. I have added it to my list. It’s a shame that Samsung are not accepting any responsibility for this. Unfortunately as my main article on the subject suggests manufacturers are blaming customers Exploding door glass who’s fault is it? and unless an independent body investigates and finds evidence to the contrary there is very little that can be done about it.