Broken Door Glass Photos
This page contains photographic evidence of shattered washing machine door glass, submitted to Whitegoods Help by affected users over several years. It also includes a breakdown of reported incidents by brand. For full background on causes, responsibility, and what to do if this happens to you, see the main guide linked below.
Photographic Evidence: Shattered Door Glass
The photos below were submitted by readers who experienced washing machine door glass shattering. The majority of incidents occurred while the machine was running – most commonly during the spin cycle. However, a significant number of reports involved glass that shattered spontaneously while the machine was switched off and not in use – in some cases having not been used for several days.
Which Brands Are Affected?
The table below shows the breakdown of shattered door glass incidents reported to Whitegoods Help. The total covers reports received via comments on the original door glass article from 2008, and reports submitted directly from December 2014 onwards.
The rate of new reports has slowed considerably since the initial peak around 2008-2009 and has been a slow trickle in recent years, suggesting this issue is not getting worse over time.
| Brand | Total incidents | Of which: machine not in use |
|---|---|---|
| Beko | 45 | 8 |
| Miele | 14 | 5 |
| LG | 9 | 5 |
| Bosch | 8 | 3 |
| Hotpoint | 8 | 0 |
| Samsung | 6 | 3 |
| Hoover | 5 | 1 |
| Indesit | 5 | 0 |
| Zanussi | 5 | 1 |
| Candy | 2 | 0 |
| Electrolux | 2 | 2 |
| John Lewis brand (made by Zanussi) | 2 | 0 |
| Whirlpool | 2 | 0 |
| AEG | 2 | 1 |
| Brand not specified | 2 | 0 |
| Baumatic | 1 | 0 |
| Haier | 1 | 0 |
| Ignis | 1 | 0 |
| Logik | 1 | 1 |
| Tricity Bendix | 1 | 0 |
| Total | 122 | 30 |
These figures represent only incidents reported directly to Whitegoods Help via article comments and email – not all incidents that have occurred. Beko’s high count should be read in the context of their very large market share in the UK during the period covered. The data does not allow any reliable comparison of risk between brands. For a discussion of causes and context, see the main article: washing machine exploding door glass.
Read the main guide for advice on causes, responsibility, and your consumer rights. A repair engineer can assess whether the door glass and frame can be safely replaced.
Hi Andy
Dryer. LG Model number RH80T2SP7RM.
I have some pics but don’t know how to send to you
It’s OK thanks as my articles are about washing machines. I don’t think I’ve heard of a dryer door glass shattering before.
Hi Andy, Came home last night to find the door in my LG condensing dryer had exploded while we were out. it was drying 3 towels only. Unfortunately the drum had continued to turn for a while causing the shards to hack into the plastic walling around the door. Thus another ‘LG’ for your list!
Thanks Keith. Is it a dryer or a washer dryer?
Our 6 month Electrolux just exploded , the warranty will cover it this time
Miami Florida
Just had our indesit innex BWA 81483 washing machine door glass shatter while on spin cycle, no metal objects in there only things were clothes towels and pair of lightweight trainers. As it was on fast spin glass was thrown across the kitchen and all the items have fine shard in them so will have to dispose of them.
Hi, my Miele wed125 wc door found broken today when I came to empty it. Same thing happened with my previous Miele machine in 2021 causing us to replace it.
Hi that sounds extremely unlucky. Despite the many reports on my website it still only amounts to 120 reported incidents since 2008, so as far as I’m aware this problem is still extremely rare. Is it possible that something is being washed inside that has metal buckles or metal buttons that could be hitting the door glass? Having said that I believe that the door glass in washing machines should easily be strong enough to cope with such things.
My beko 8kg washing machine door exploded whilst coming to the end of cycle this morning. It’s 14 months old so out of warranty. Huge shards of glass all over contents & floor. Please add my machine to your list.
I’ve just added it, thanks.