Many people are having issues with new washing machines that refuse to spin just one item, or maybe just a few items. Sometimes it may have been a reasonably sized load in their old washing machine but they’ve now bought one with a large capacity drum so the load is still relatively small.
They are frustrated because their previous washing machine would spin with just one item inside but their new one won’t, and they are convinced the washing machine is faulty. Although faults can occur, it’s now normal for a washing machine not to spin just one or two items, or even some small loads, especially if one or more of the items gets heavy when wet such as a large woollen cardigan, a thick cotton garment or a heavy bath mat.
Why can’t modern washing machines just spin anything I put in the washing machine?
They did used to, but when washing machines were designed to just get on with spinning after a couple of minutes trying to balance the load there were consequences.
Every so often a load would be a little out of balance (especially when mixing light and heavy items or if there wasn’t enough items to stick evenly all round the drum) but the washing machine would go into spin regardless.
This often caused the washer to give a good thump several times as it ramped into spin before settling down often with a few more thumps occurring right at the end of the spin. It was disconcerting but usually just resulted in the sides of the washing machine being dented.
More rarely sheets would tangle up, or a small load would be impossible to balance and contain one or more heavy items such as a few towels, a sheet or one heavy garment and the washing machine would go seriously crazy. As a repairman in these days it was very common to see washing machines destroyed by being left unattended with an unbalanced load which had spun out of control for the full spin cycle.
If you’ve ever been close to a washing machine leaping into spin with a badly balanced load it is quite frightening. Customers used to describe watching TV in the lounge and being terrified by the sound of someone apparently battering their back door down.
I’ve seen hundreds of washing machines written off because the tub inside went out of control and smashed the control timer, yanked off hoses resulting in flooding all the motor or electrics, or simply broke the vitreous enamel tub suspension bracket with the sheer forces involved.
I’ve seen floorboards splintered with holes punched right through as the suspension rod repeatedly pummelled the floor and I’ve seen washing machines walk across the kitchen, jump up and smash cupboard and worktops etc. This state of affairs was clearly unacceptable, and something needed to be done about it.
The Answer they came up with is out of balance protection
The out of balance protection is a modern idea to stop washing machines going into spin with unbalanced loads. Early versions were crude, and simply attached micro switches to the tub or suspension, which when triggered through violent tub swinging just cut the motor to limit the damage done.
Modern out of balance protection is commonly achieved using software monitoring the strains on the motor through the power it uses. If a load is evenly distributed around the inner drum the motor should run fairly smoothly as it turns it round requiring a pretty even amount of power. If one side of the drum is heavier than the other, which would happen with only a few small items or one garment inside it would create imbalance.
The motor would run unevenly as it encountered different physical resistance when it turned the heavy side of the drum up from the 6 O’clock position through past 12 O’clock compared to the lighter load (or no load at all) on the other side.
In the old days this could usually be observed by seeing flashes of stainless where no laundry had settled on a section of the drum, the sound of the motor changing up and down in tone, and the drum swaying from side to side during the few minutes prior to spin which ran at “distribution” speed. All these signs meant the imminent spin was likely to be out of balance.
Forbes specialise in renting Bosch appliances so they know them inside out. They also rent other brands and many other products – more details
What’s wrong with modern out of balance protection?
It’s an essential system, but they can sometimes be a bit too sensitive, with no override option. Allowing a customer to override the protection might be useful, I’m sure there are loads that refuse to spin that would actually be OK. However, I wouldn’t blame any manufacturer from shying away from giving customers the power to override their out of balance protection.
The answer is to make them more sophisticated and better at recognising when a load might be unbalanced but not going to cause a violent spin.
This sophistication costs money. Many washing machines may well have already got this protection just about right, but no one has compared these systems so far.
The more expensive washing machines such as Miele should have a more sophisticated system combined with higher quality suspension, which would cope better with unbalanced loads. It’s likely to be less paranoid about unbalanced spins but clearly still needs protection.
Conversely, cheap budget brands of washing machine are likely to have less sophisticated out of balance systems and be more fearful of letting a bad load spin because they know their crude suspension may not cope well with it.
I would expect that mid priced machines would have decent systems that may be less sensitive than budget machines but ultimately they all potentially suffer from the same side effect of refusing to spin some small or single item loads. There is likely to be some variance in tolerance and sensitivity between different makes but there’s no chart available that I’m aware of highlighting any differences.
For most people the advantages of protection from seriously damaging out of balance loads should far outweigh the inconvenience of the odd load not spinning.
Beware of large capacity washing machines
If you have a larger than normal drum such as 7 or 8 kg this problem may be worse because it takes more washing to make the drum nice and balanced than a smaller drum size.
Don’t buy a washing machine with a large drum if you do lots of small loads and don’t intend to double up your washing by washing large loads to save on the amount of washes you do.
Here’s a quote from the article linked to above –
… For example, my 7Kg washing machine will not spin 3 large towels. Last week my wife was extremely frustrated with our 7Kg drum washing machine as she had just washed our son’s hoody-top and wanted to spin it in the washer. It simply would not spin, so I advised her that it needed something to balance it out. She put in a couple of towels but still no spin..
…Eventually 5 towels were needed to balance out the absorbent top and allow a spin. This is a minor inconvenience compared to the benefit of being able to fit more washing in (even our king sized quilt) but it highlights how if you have a very large drum it could be more prone to not spinning small loads.
Washing machine won’t spin at all?
This topic is about washing machines not spinning small items or very small loads. Or occasionally not spinning the odd load but otherwise working OK. If your washing machine just will not spin at all then it is likely to have developed a fault unrelated to this topic. See related articles here –
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Hello Washerhelp.
Id like to point out that its not just small loads that cause issues. I bought a Zanussi Flexi Dose ZWG7160P on 30th December 2011.
This machine is extreamly irritating. It doesnt spin small loads or big loads. If i fully load the machine with a mixture of towels, bedding, clothes etc. The machine sometimes doesnt spin or it keeps on trying to balance with tiny spin burts, if the load isnt what the machine wants then it stops and repeats itself again. Older Zanussis were better tha the newer ‘cheaper’ ones
To the above I meant to say that older Zanussi machines, even the budget ones were better made than the current ones which I think is the reason why they dont spin. I miss my old AEG 2002 model, the 72640 which always spun unless dangerously out of balance.
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I have a Indesit washing machine 8years old it would not drain or spin, on checking the filter it was clogged up with the reamains of the last wash which was a bathroom matt.
I finally gave up on my aeg after it just sat there after trying to spin a normal load !!
After much research i went for a higher end indesit 8kg 1400 spin machine!!
I put the same load in this as the aeg and it washed it perfectly .
Time will tell if it’s a good choice of make ?
Goodbye aeg !!
Paul
Yes Paul, thanks for your contribution. AEG is a better make than Indesit so it’s a shame. It just goes to show that different brands have different out of balance systems and different levels of “protection”. Some may be too strict and others may be too lax..
Hello Doug,
I have read with great interest the OOB reports here as I have just bought a Bosch Logixx7 washing machine that will not spin anything I have put into it.
Understanding how OOB works now gives me an idea that my machine is too sensitive as I carried out an experiment with socks. I put in 5 socks no problem, then 7 no problem next went to 10 and no spin. I have tried many different combinations of items for washing and it just will not spin. I have tried now for a week and all the sodden washing is a drag.
Am on the verge of sending it back to Bosch especially after the engineer said it was my fault for not using the machine correctly. Maybe you can suggest something?
Thanks
Patrick
My How do I avoid out of balance loads? article on Washerhelp should explain about the intricacies of balancing loads. The main thing is to avoid putting bulky or heavy items which absorb a lot of water in with lots of light items which don’t. You should always try to wash bigger loads for economy savings on electricity, detergent, and wear and tear on the machine, but all washing machines have half load buttons or should wash and spin most half loads.
Washing machines should be capable of dealing with half loads. However, if you have a 7Kg machine then a half load is still quite a lot of washing. As drum sizes have increased, half loads need to increase too. Therefore it’s not surprising that one of the downsides to large capacity drum washing machines is they won’t spin many small loads.
With a 6Kg drum maybe we can only complain if it won’t spin 3kg loads? With a 10Kg drum a half load may be 5Kg – which was a full drum of washing 10 – 15 years back.
Took delivery of my AEG L75470FL machine two days ago. Washed a single size eight synthetic coat. Machine refuses to spin. Eventually persuaded it to spin with the addition of a towel. Not impressed. Called AEG, they asked me to arrange a service call. Found this website in the meantime. I may not be going mad after all. Machine is obviously over-protective. Do manufacturers read this kind of feedback? They oughtta!
Hi, thanks for this advice.
Bosch Maxx WFO 2860 Washing Machine (age unknown)
Machine would not spin at all, I changed the brushes, now the machine tries to spin, however the Out of balance system cuts in and redistributes the load, it then tries again 3 or 4 times without success and then shuts down.
I have tried with the machine empty, partial load, full load and different amounts in between, all with the same result.
I assume from the above info the out of balance system is software based on this machine and uses the evenness of the motor load, is it possible to either reset the system, replace whatever is at fault (what controls the out of balance system?), or bypass the system altogether?
any help would be very welcome
Graham
From your description it sounds like there’s a different fault unrelated to out of balance system. If out of balance protection is the cause of a load not spinning the machine should spin fine with a fuller load or when empty.
We have just purchased a new Hotpoint WMPF762P (not even done first wash yet) since I have had to admit defeat in trying to solve what appears to be an intermittent partial spin’ fault which sounds much like an Out of Balance problem.
The drum also appears to occasionally start too quickly (no slow build up of speed) even during a wash or rinse cycle causing the drum to shake then the machine to pause for about 1 minute before repeating 2 times then stopping, I think indefinitely.
The offending old washing machine was / is a 6 year old Zanussi jet system ZWF 1437W. The problem has only arisen in the last few months which led me to think could it be a weakening of the dampers. So have tried adding extra damping units taken from an old machine, the motor brushes look OK but not removed to check. I have disconnected and removed the control board looking for any bad joints burnt components etc (was an electronics technician for some years).
During an out of balance episode (spin only) I removed all the washing and switched it back on immediately, this made no difference to the fault. Yet powering off the machine for 15 minutes sometimes will allow the cycle to complete correctly. To me this would point to a temperature related fault unless there are some software shenanigans going on in the controller !
I would love to find out what is the definite cause of the fault before I send it to washing machine heaven. Come on Zanussi spill the beans, you have lost our custom in any case.
Re: the OOB problem – machines could be made to squirt water into compartments surrounding the outside of the drum to balance up an uneven load while the drum rotated at a slower speed. (my inventor head on)
Thanks for all the posts and info in the above replies. Does this machine have a sensor or is it done by software monitoring motor load, does any one know?
What next – will the machines refuse to open the door in case it bangs against our knees? Technology !