Heat Pump Tumble dryer urgent fire risk safety notices
There are currently two active tumble dryer fire risk recalls affecting UK homes. Hundreds of thousands of machines may still be in use without a safety modification.
If your machine is confirmed as affected, stop using it immediately, switch it off, and unplug it. Do not wait for a repair appointment before unplugging.
Two separate tumble dryer recalls are currently active in the UK. The first affects certain Haier-manufactured heat pump tumble dryers (sold under eight brand names including Haier, Candy, Hoover, Baumatic, Caple, Iberna, Lamona and Montpellier) made between December 2019 and May 2024 – as of December 2025, approximately 85,000 machines still require the updated repair. The second is the long-running Whirlpool recall covering Hotpoint, Indesit, Creda, Swan and Proline vented and condenser dryers made between 2004 and 2015, still technically active for any unmodified machines remaining in UK homes. Both present a fire risk. Check your appliance using the official manufacturer links below.
Safety information compiled by Whitegoods Help, sourced directly from the UK Government’s Office for Product Safety and Standards (OPSS), manufacturer safety notices, the London Fire Brigade, and the National Fire Chiefs Council. This page is updated as new official information becomes available.
Recall 1: Haier heat pump tumble dryers – 8 brands affected
Machines manufactured: December 2019 to May 2024. Recall status: Active and ongoing as of the December 2025 OPSS update.
Certain integrated heat pump tumble dryers manufactured by Haier have been found to have an internal short circuit fault that can occur during normal use and cause the machine to ignite. No misuse or fault on the part of the owner is required for the risk to arise.
The recall is being enforced under the Electrical Equipment (Safety) Regulations 2016 by the Office for Product Safety and Standards (OPSS), the UK government body responsible for product safety regulation.
Which brands are affected by the Haier recall?
Haier manufactures appliances sold under multiple brand names in the UK. All eight of the following are included in this recall. Each has its own dedicated safety check page where you can enter your serial number to confirm whether your specific appliance is affected.
| Brand | Official safety check link |
|---|---|
| Haier | haier-europe.com – product safety notice |
| Candy | productsafety.haier.co.uk |
| Hoover | hooverdirect.co.uk – product safety issue |
| Baumatic | productsafety.haier.co.uk |
| Caple | caple.co.uk – urgent safety notice |
| Iberna | productsafety.haier.co.uk |
| Lamona | howdens.com – product safety notices |
| Montpellier | montpellier-appliances.com – product safety |
Not all models within these brands are affected. You must verify using your specific model number and 16-digit serial number.
What happened with the first Haier repair programme?
This recall has had an important and troubling development that all owners need to understand. Haier launched an initial modification programme in early 2025 covering approximately 103,000 machines. In August 2025, OPSS ordered Haier to halt this programme after finding the modification was insufficient and did not fully remove the fire risk.
This means that if your machine was modified before 1 August 2025, it may still present a fire risk and you should not assume it is safe.
Following an updated modification, Haier resumed its programme in September 2025. As of the December 2025 OPSS update, approximately 85,000 machines had still not received the correct modification and remained at risk. The programme is ongoing.
How do you check the rating plate on your machine?
Check the rating plate on your machine, usually found on the inside of the door or door recess. Look for the following markings.
“J7” marking – safe
Appliances showing “J7” on the rating plate have received the correct updated modification. No further action is required.
“HM1” or no marking – at risk
Appliances showing “HM1” on the rating plate, or with no marking at all, have not received the correct modification. Stop using immediately and unplug.
Even if your machine shows “HM1” or was modified before 1 August 2025, use the official manufacturer checker above to confirm your current status and arrange the updated free-of-charge modification.
What should you do right now if your Haier-made dryer is affected?
-
Find your model number and 16-digit serial number. These are usually on a label inside the door or door recess.
-
Check the rating plate for a J7 or HM1 marking as described above.
-
Enter your serial number at the relevant manufacturer link from the table above to confirm whether your specific appliance is affected.
-
If affected, stop using the appliance immediately and unplug it if the plug is accessible.
-
Contact the manufacturer to arrange a free-of-charge modification by a qualified engineer. Do not use the machine until the work has been completed and confirmed safe.
-
If your machine was previously modified before 1 August 2025, contact the manufacturer again regardless. Your machine may require a further visit under the updated programme.
The full OPSS safety notices and current affected model lists are published on GOV.UK. Whitegoods Help recommends checking these directly, as the affected model list may be updated over time.
View the official OPSS safety report for this recall on GOV.UK
Recall 2: Whirlpool Hotpoint, Indesit, Creda, Swan and Proline vented and condenser dryers
Machines manufactured: April 2004 to September 2015. Recall status: Active for any unmodified machines still in use.
This is a separate, older and larger recall that has been ongoing since 2015. Vented and condenser tumble dryers manufactured between April 2004 and September 2015 under several brand names were found to have a fault where lint and fluff could build up near the heating element, presenting a fire risk during use.
The scale of this recall is significant. The fault originally affected 5.2 million dryers and has been linked to at least 750 confirmed fires in the UK. Despite years of recall activity and a full government recall order in 2019, a substantial number of unmodified machines were estimated to remain in UK homes. Some may still be in use today.
Which brands are affected by the Whirlpool recall?
| Brand | Manufactured | Check your appliance |
|---|---|---|
| Hotpoint | April 2004 to September 2015 | safety.hotpoint.eu |
| Indesit | April 2004 to September 2015 | safety.hotpoint.eu |
| Creda | April 2004 to September 2015 | safety.hotpoint.eu |
| Swan | April 2004 to September 2015 | safety.hotpoint.eu |
| Proline | April 2004 to September 2015 | safety.hotpoint.eu |
Whirlpool-branded tumble dryers are not part of this recall. Only the five brands listed above are affected. The recall covers vented and condenser dryers only, not heat pump models, which fall under Recall 1 if applicable.
What should you do if your Hotpoint, Indesit, Creda, Swan or Proline dryer is affected?
-
Find your model number. Usually on a label inside the door, on the rear panel, or in your original paperwork.
-
Check at safety.hotpoint.eu by entering your model number. You can also call the Whirlpool helpline on 0800 151 0905.
-
If your machine is unmodified and affected, unplug it and stop using it immediately.
-
Contact Whirlpool to arrange a free replacement. Under the full recall order, owners of unmodified machines are entitled to a replacement machine delivered and installed at no cost, with the old machine removed.
Machines modified under the original Whirlpool programme are considered safe. If you are unsure whether your machine was modified, check using the model checker or call 0800 151 0905.
What are your consumer rights under these recalls?
The following is provided for general guidance only and does not constitute legal advice. For advice specific to your circumstances, contact Citizens Advice or your local Trading Standards service.
The primary legislation relevant to these recalls in Great Britain (England, Scotland and Wales) is:
- Electrical Equipment (Safety) Regulations 2016 – the specific regulation under which both recalls are being enforced by the OPSS. Electrical appliances must meet defined safety objectives when placed on the market, and where they do not, the manufacturer is required to take corrective action. This is the legislation cited in the official OPSS safety reports for the Haier recall.
- General Product Safety Regulations 2005 – the broader framework requiring all consumer products to be safe when used as intended. Still current in Great Britain, though the Product Regulation and Metrology Act 2025 (which received Royal Assent on 21 July 2025) is enabling legislation giving the government powers to update and reform this framework over time through future secondary legislation. No immediate changes to consumer rights have yet been made under this Act.
- Consumer Rights Act 2015 – provides rights when purchasing goods from a retailer, including entitlement to repair, replacement or refund depending on the circumstances and age of the product.
In practical terms, for both recalls on this page, all remedies are free of charge and arranged directly by the manufacturer. You should not be asked to pay anything for an engineer visit, modification or replacement machine. Where a safety defect has been formally identified, your rights are not limited to the manufacturer’s standard warranty period.
If you experience difficulty getting a satisfactory response from a manufacturer, contact the Office for Product Safety and Standards, Citizens Advice, or your local Trading Standards service.
From 13 December 2024, Northern Ireland operates under the EU’s General Product Safety Regulation (2023/988) rather than the UK’s General Product Safety Regulations 2005. The practical consumer rights and recall processes described on this page remain the same, but the underlying legal framework differs. Visit GOV.UK product safety alerts for current guidance applicable to Northern Ireland.
What tumble dryer fire safety precautions apply to every household?
Regardless of whether your machine is subject to a recall, tumble dryers are one of the most common causes of domestic fires in the UK. The following precautions apply to all makes and models.
- Never leave a tumble dryer running unattended. Do not run it while you are out of the house or asleep.
- Clean the lint filter after every single cycle. A blocked filter is a leading cause of overheating.
- Clean the condenser unit regularly. On condenser and heat pump dryers, hair and fluff accumulate on the heat exchanger grille and should be cleared every few months.
- Ensure vents are not blocked. Do not push the machine flush against a wall if it has a rear vent.
- Do not dry items contaminated with flammable substances. Cooking oils, petrol and similar products remain a fire risk even after washing.
- Fit and test smoke alarms. Particularly in rooms where the tumble dryer is located.
Why does appliance registration matter?
If your appliance is registered with the manufacturer, you will be contacted directly in the event of a safety notice or recall. Without registration, you may only find out through media coverage, or not at all.
Registration is free and takes a couple of minutes. You can register any appliance at registermyappliance.org.uk, the official government-backed appliance registration service.
You can also check for any current UK product safety alerts at the OPSS product safety database on GOV.UK.
Related safety guidance from Whitegoods Help
Practical guidance on safe use of all domestic appliances, including fire risks and prevention. See our appliance safety guidance.
If you intend to inspect any appliance yourself, read our DIY appliance repair safety guide first. Never attempt to repair a recall-affected machine yourself – always use the manufacturer’s free modification programme.
For any tumble dryer fault that is not covered by a manufacturer’s safety recall, book a qualified appliance engineer for inspection and repair.
Frequently asked questions about UK tumble dryer recalls
How do I know if my tumble dryer is affected by the Haier recall?
First, check the rating plate inside the door of your machine. A “J7” marking means it has received the correct updated modification and is safe. An “HM1” marking or no marking at all means the correct modification has not been applied and the machine should not be used. Also enter your 16-digit serial number at the relevant manufacturer link in the table above. Brands covered include Haier, Candy, Hoover, Baumatic, Caple, Iberna, Lamona and Montpellier, all with separate check pages.
My tumble dryer was already modified, is it still safe?
For the Haier recall, this depends on when the modification took place. Machines modified before 1 August 2025 may still be at risk, as the OPSS determined in August 2025 that the original modification was inadequate. Check your rating plate for a J7 marking and contact your manufacturer to confirm. Machines that received the updated modification (after September 2025) showing J7 on the rating plate are considered safe.
How do I check a Hotpoint or Indesit tumble dryer?
Go to safety.hotpoint.eu and enter your model number, or call 0800 151 0905. This recall covers vented and condenser dryers made between April 2004 and September 2015 under the Hotpoint, Indesit, Creda, Swan and Proline brands. Whirlpool-branded machines are not included.
Can I carry on using my tumble dryer while waiting for the modification?
No. Official guidance from the OPSS and the London Fire Brigade is clear: if your appliance is confirmed as affected, stop using it immediately and unplug it where possible. Do not continue using the machine while waiting for an engineer to visit.
Will the repair or replacement cost me anything?
No. Both recalls provide free-of-charge modifications or replacements. You should not be charged for any engineer visit, modification or replacement machine under either programme. If a manufacturer attempts to charge you, contact Citizens Advice or your local Trading Standards service.
My machine is not covered by either recall, is it safe?
Not being subject to a specific recall does not mean the risk is zero. Always clean the lint filter after every use, never run the machine unattended, and ensure smoke alarms are fitted and tested in your home. Check the OPSS alerts database periodically for any new notices affecting your appliance.
I bought my affected tumble dryer second-hand, am I still entitled to a free repair?
Yes. Both recall programmes apply to the product regardless of whether it was purchased new or second-hand. Contact the manufacturer directly using the links in the relevant recall section above.
What should I do if I have a fire caused by an affected tumble dryer?
If a fire has occurred, your immediate priority is safety – evacuate the property and call 999. Do not attempt to fight the fire yourself. Once safe, do not dispose of the appliance, as it may be required as evidence by the fire service, insurance investigators, and the manufacturer. Contact your home insurance provider and report the incident to Trading Standards via Citizens Advice consumer service, and report it to the manufacturer via the official safety check link for your appliance. The Office for Product Safety and Standards may also be informed where the fire was caused by a recalled product.
Hotpoint & Indesit gas cooker safety notice
If you own a Hotpoint or Indesit gas cooker, check whether your model is affected right now. Do not use the appliance until you have confirmed it is safe.
Hotpoint and Indesit have recalled 17 gas cooker models made between 25 October and 22 November 2024 due to a risk of gas leaking from the lid shut-off valve after repeated use. If your model is on the affected list, stop using it immediately and contact Hotpoint or Indesit via the official safety site to arrange a free repair or replacement.
Hotpoint and Indesit have issued a safety notice affecting 17 gas cooker models produced between October and November 2024. A potential gas leak from the lid shut-off valve means affected appliances must be switched off and not used until the issue is resolved. This guide sets out which models are affected and what to do next.
What is the safety issue?
Hotpoint and Indesit have identified a potential fault in the lid shut-off valve on certain gas cooker models. After repeated use over time, the valve may develop a gas leak, creating a serious risk of fire or explosion in the home.
The fault affects a specific production batch manufactured between 25 October and 22 November 2024. Appliances made outside this window are not believed to be affected, but you should always verify using the official manufacturer tool.
Do not rely solely on model lists published on websites, including this one. Lists can contain errors or become outdated. Always verify your specific appliance directly with the manufacturer using the official safety site.
Which models are affected?
The following 17 Hotpoint and Indesit gas cooker models are listed as potentially affected. Check your model number on the rating plate, usually found inside the oven door or on the back of the appliance.
Hotpoint models
| Model number |
|---|
| HDM67G0CCX/UK |
| HDM67G0CCB/UK |
| HDM67G9C2CB/UK |
| CD67G0CCX/UK |
| HDM67G0C2CX/UK |
| HDM67G0CCW/UK |
| HDM67G9C2CX/UK |
| HDM67G9C2CW/UK |
| HDM67G0C2CB/UK |
| CD67G0C2CA/UK |
| HD67G02CCW/UK |
| HDM67G9C2CSB/UK |
| HDM67G8C2CX/UK |
Indesit models
| Model number |
|---|
| ID67G0MCW/UK |
| ID67G0MCX/UK |
| ID67G0MCB/UK |
| ID67G0MMB/UK |
Your appliance must also fall within the production batch of 25 October to 22 November 2024 to be affected. The official safety site will confirm this when you enter your model and serial number.
What should you do right now?
-
Stop using the appliance immediately if you believe your cooker may be on the affected list. Do not use it until you have checked and received confirmation it is safe.
-
Find your model number. Check the rating plate on your cooker, usually found on the inside of the oven door frame or on the back of the appliance.
-
Check the official safety site. Enter your model and serial number at hotpointindesitgascookersafety.com to confirm whether your appliance is affected.
-
Register for a remedy. If your appliance is confirmed as affected, follow the instructions on the safety site to arrange a free repair or replacement from Hotpoint or Indesit.
-
Tell others. If you know anyone with a Hotpoint or Indesit gas cooker, share this notice with them so they can check their appliance too.
Check your cooker now on the official safety site
This is the only reliable way to confirm whether your specific appliance is affected. The check takes less than a minute.
What gas safety should you know?
A gas leak in the home is a serious hazard. If you smell gas at any time, whether or not your cooker is on the affected list, you should act immediately.
- Do not turn any electrical switches on or off. A spark from a switch can ignite escaped gas.
- Do not use a naked flame or smoke indoors. Extinguish any flame already lit if it is safe to do so.
- Open windows and doors to ventilate the property. Maximise airflow to disperse the gas.
- Turn off the gas supply at the meter if it is safe to do so.
- Leave the property immediately. Get all occupants out before doing anything else.
- Call the National Gas Emergency Service on 0800 111 999 (free, 24 hours).
Gas appliance repairs must only be carried out by a Gas Safe registered engineer. You can find a registered engineer at GasSafeRegister.co.uk. For general appliance safety advice, see our appliance safety guide.
What are you entitled to?
If your appliance is confirmed as affected, Hotpoint and Indesit are obligated to provide a remedy at no cost to you. This will be confirmed through the official safety site, but may include a free repair carried out by an engineer or a replacement appliance.
For more information on your rights when an appliance is subject to a safety recall, see our guide to consumer rights and appliances.
You are entitled to
A free remedy – repair or replacement – arranged by Hotpoint or Indesit. You should not have to pay anything.
Do not
Attempt to continue using the appliance, carry out your own repair, or pay for a third-party repair before contacting the manufacturer.
Frequently asked questions about the Hotpoint and Indesit gas cooker recall
How do I know if my cooker is affected?
Check your model number against the list above, then verify using the official manufacturer safety site at hotpointindesitgascookersafety.com. Your model number is on the rating plate, usually found on the inside of the oven door frame.
My model is on the list – can I still use my cooker?
No. If your model appears on the affected list and was produced in the relevant batch, you should stop using the appliance immediately. Contact Hotpoint or Indesit via the official safety site to arrange a free remedy before using it again.
What is a lid shut-off valve?
The lid shut-off valve is a safety mechanism on freestanding gas cookers with a drop-down lid. When the lid is closed, the valve automatically cuts off the gas supply to the burners. The fault identified in this notice means this valve may develop a gas leak after repeated use over time.
I can smell gas – what should I do?
Do not touch any electrical switches. Open windows and doors, turn off the gas at the meter if safe to do so, leave the property immediately, and call the National Gas Emergency Service on 0800 111 999 (free, 24 hours).
Will the repair or replacement be free?
Yes. Safety recalls are carried out at no cost to the consumer. You should not be asked to pay for any repair or replacement related to this safety notice. Register via the official safety site at hotpointindesitgascookersafety.com.
Are other Hotpoint or Indesit appliances affected?
This safety notice relates specifically to the 17 gas cooker models listed above, produced between 25 October and 22 November 2024. Other Hotpoint and Indesit appliances are not believed to be affected by this particular issue. For other safety notices, see our appliance safety page.
I bought my cooker second-hand. Am I still entitled to a free remedy?
Yes. Safety recalls apply to the product regardless of whether it was purchased new or second-hand. The manufacturer’s obligation under product safety regulations is to remedy the safety defect in any affected unit still in use, regardless of how many owners it has had. Use the official safety check site at hotpointindesitgascookersafety.com to register your appliance.
If you can smell gas, call the National Gas Emergency Service immediately. Free, 24 hours.
Other safety notices
Keep a fire extinguisher near your appliances
A small home fire extinguisher rated for electrical fires is a practical and relatively inexpensive addition to any kitchen or utility room where appliances are kept. It will not stop every fire, but it can prevent a small electrical fire from becoming a large one in the critical first moments. Always evacuate and call 999 first if a fire is out of control or there is any doubt about your safety.
Never attempt to tackle a fire if it is already spreading, if there is significant smoke, or if you are not confident it is safe to do so. Evacuate the building, close doors behind you, and call 999. A fire extinguisher is only appropriate for a very small, contained fire in its earliest stage. Your safety is always the priority.
Why are appliance fires a real risk?
Thousands of house fires are started each year by white goods appliances – washing machines, tumble dryers, dishwashers, and fridge freezers. These fires can start during use or, in the case of fridge freezers in particular, when the appliance is switched off and unattended.
Whitegoods Help has documented many cases over the years where people were alerted to an appliance fire but had nothing available to tackle it. In most cases the only options are to evacuate and wait for the fire service. By the time the fire brigade arrives, even a small initial fire can have caused extensive damage. A fire extinguisher does not guarantee a different outcome, but in the right circumstances it can significantly reduce damage, or prevent a fire from taking hold at all.
There have been cases where people have tried to carry burning appliances outside. This is very dangerous and risks spreading the fire, causing burns, and inhaling toxic fumes. If an appliance is on fire, leave the room, close the door, evacuate the building, and call 999.
Smoke alarms vs fire extinguishers: what is the difference?
There have been sustained public campaigns in the UK over many years promoting smoke alarms. As a result, the majority of UK homes now have at least one. Smoke alarms are excellent at alerting people to a fire early, but they do nothing to put it out.
Home fire extinguishers have not received the same level of promotion, and they remain uncommon in UK homes. The two forms of protection serve different purposes and are complementary: an alarm alerts you, an extinguisher gives you the option to act.
Smoke alarms
Alert you to a fire early, giving time to evacuate. Essential in every home, test monthly and replace batteries regularly. They cannot stop or slow a fire.
Home fire extinguisher
Gives you the means to tackle a very small fire in its earliest stage before it spreads. Only appropriate when the fire is contained and escape routes are clear. Requires basic familiarity with how to use it.
Having both provides layered protection. An alarm alerts you early enough that a small fire might still be tackled. An extinguisher gives you a way to act on that alert.
Which type of fire extinguisher should you buy?
Not all fire extinguishers are suitable for electrical fires. Using the wrong type on an electrical fire can be dangerous. When searching for a home extinguisher, look specifically for one rated for electrical fires, sometimes described as suitable for Class E or listed as appropriate for electrical equipment.
| Type | Colour code | Suitable for electrical fires? | Notes |
|---|---|---|---|
| CO2 (carbon dioxide) | Black label | Yes | The most common choice for electrical and kitchen fires. Leaves no residue. Standard in public buildings. |
| Dry powder | Blue label | Yes | Effective on multiple fire types but leaves significant residue. Can obscure vision. Not ideal in enclosed spaces. |
| Water | Red label | No | Never use on electrical fires. Water conducts electricity and creates a risk of electrocution. |
| Foam | Cream label | No (unless rated) | Standard foam is not suitable for electrical fires. Some specialist formulations are rated for electrical use, check the label carefully. |
| Wet chemical | Yellow label | No | Designed for cooking oil fires. Not suitable for electrical fires. |
A CO2 extinguisher is generally the most appropriate choice. It is safe to use on electrical equipment, leaves no residue, and is widely available. Make sure any extinguisher carries the relevant British Standard (BS EN 3) marking.
Where should you keep a home fire extinguisher?
Placement matters. A fire extinguisher is useless if it cannot be reached quickly when needed.
- Kitchen: where the majority of appliance fires start. Mount it on the wall near the exit, not next to the cooker or appliances themselves. You need to be able to reach it without passing through the fire.
- Utility room or garage: if washing machines, tumble dryers, or other appliances are kept there, a second extinguisher in that space is worthwhile.
- Near but not next to appliances: position it so you can access it from the doorway, not only from deep inside the room where an appliance fire might block your route.
- Make sure everyone in the household knows where it is and has a basic understanding of how to use it. An extinguisher that cannot be found in an emergency is no help.
How do you reduce the risk of appliance fires?
A fire extinguisher is a last resort. Reducing the likelihood of an appliance fire in the first place is the more important goal.
- Do not leave washing machines, tumble dryers, or dishwashers running when you are out or in bed. See our guide: risks of leaving appliances running unattended.
- Check whether any of your appliances are subject to product recalls or safety notices. See: appliance safety notices.
- Clean tumble dryer filters after every use. Lint accumulation is a leading cause of dryer fires.
- Do not use extension leads or multi-socket adaptors for high-wattage appliances such as washing machines or tumble dryers. They should be plugged directly into a wall socket.
- Test smoke alarms monthly. Replace batteries annually or when the alarm chirps.
More on appliance fire risks
For full context on fire risk from white goods appliances, recall checks, and safe usage practices, see our related guides.
Frequently asked questions about home fire extinguishers
Should I have a fire extinguisher at home for appliance fires?
It is a sensible precaution, particularly in kitchens and utility rooms where appliances are used. A small CO2 extinguisher suitable for electrical fires does not cost much, takes up little space, and could make a significant difference in the first moments of a small appliance fire. It should be treated as complementary to smoke alarms, not as a replacement for them.
What type of fire extinguisher is safe to use on appliance fires?
For electrical and appliance fires, CO2 (carbon dioxide) extinguishers are the most appropriate choice for home use. They are safe on electrical equipment, leave no residue, and are widely available. Never use a water extinguisher on an electrical fire – water conducts electricity and creates a risk of electrocution. Always check that any extinguisher you buy is rated for electrical fires and carries the relevant British Standard marking.
When should I attempt to use a fire extinguisher?
Only when all of the following apply: the fire is very small and contained, you have a clear escape route behind you, you have already alerted others in the building, and you are confident in how to use the extinguisher. If there is any doubt – if the fire is spreading, there is significant smoke, or you are unsure – evacuate immediately, close doors behind you, and call 999. A fire extinguisher is for the first seconds of a very small fire, not a developing one.
Is it safe to try to move a burning appliance outside?
No. Moving a burning appliance is very dangerous. It risks spreading the fire, exposing you to flames and toxic fumes, and causing serious burns. Leave the room, close the door, evacuate the building, and call 999. Do not attempt to move a burning appliance under any circumstances.
How do I reduce the risk of an appliance fire?
Do not leave washing machines, tumble dryers, or dishwashers running when you are out or in bed. Clean tumble dryer filters after every use. Check whether your appliances are subject to safety recalls. Do not use extension leads for high-wattage appliances – plug them directly into a wall socket. Keep smoke alarms tested and maintained. See our guide: risks of leaving appliances running unattended.
How long does a CO2 fire extinguisher last and does it need servicing?
CO2 fire extinguishers typically have a service life of around 10 years from manufacture, with annual maintenance recommended in commercial settings. For domestic use, check the gauge or pressure indicator every few months to confirm the extinguisher is still charged, and inspect for any visible damage to the body, hose, or nozzle. If the pressure drops out of the recommended range, or if the extinguisher reaches its end-of-service date marked on the body, replace it. Most household CO2 extinguishers from major UK retailers are sold with a clear date stamp and replacement guidance.
Should you turn off appliances at the socket when not in use?
Turning a washing machine, tumble dryer, or dishwasher off at the wall socket when it is not in use is a sensible precaution that reduces risk. It matters most for tumble dryers and washing machines. The risk from leaving appliances plugged in is low but not zero – and if the socket is easy to reach, there is little reason not to. If the socket is hidden behind the appliance or inside a cupboard, making it more accessible is worth considering.
Should you switch your washing machine, dishwasher, or tumble dryer off at the wall socket when you have finished using it? The risk of leaving an appliance plugged in is small but real. This guide from Whitegoods Help explains why the risk exists, what is actually happening inside the appliance, and how to make a practical decision for your own kitchen.
Is there really a risk from a switched-off appliance?
When an appliance is switched off but still plugged in, electricity continues to flow through part of the appliance. The plug is live, the cable is live, and voltage is present throughout the early stages of the appliance’s internal circuitry – including the mains suppressor (filter), and in many cases the control PCB, door lock, and display.
The risk of something going wrong while the appliance is not running is much lower than when it is in use – but it is not zero. Mains suppressors can degrade and fail, and there are documented cases of tumble dryers and washing machines starting fires or producing electrical incidents while plugged in but switched off. We cover one striking example in our guide on whether a tumble dryer can catch fire when unplugged.
Most standby-state incidents are very minor – a small electrical fault rather than a fire. But because the appliance is unattended, even a small fault can develop into something more serious before anyone notices. That is the core argument for switching off at the socket whenever it is convenient to do so.
Where does electricity go inside a plugged-in appliance?
Understanding what “switched off but plugged in” actually means electrically helps clarify the risk – and why switching off at the wall is more thorough than using the appliance’s own on/off button.
Plug and mains cableElectricity flows from the socket through the plug and along the mains cable any time the socket is live – whether or not the appliance itself is switched on. Damaged cables or worn plug pins remain a live hazard.
Mains suppressor (filter)The first component electricity reaches inside the appliance. Its job is to reduce electrical interference and it remains live as long as the appliance is plugged in. Suppressors can fail over time and have, in rare cases, caused localised electrical incidents.
Control PCB and displayOn most modern appliances, power reaches the main control board and display panel even when the on/off button is set to off. That is what makes features like programme memory and standby mode possible – but it means more live components.
Door lock and sensorsThe door interlock on washing machines and dishwashers is typically energised even when the machine is off, so the door can remain locked after a cycle. Another component that stays live while plugged in.
How should you decide for your own home?
Millions of appliances are left plugged in permanently without incident – the risk per appliance per day is very low. But it is worth making a conscious decision rather than leaving it to chance, and the decision really comes down to how accessible the socket is.
Socket is easy to reach
If the wall socket is clearly visible and easy to switch off after every use – such as a socket above the worktop or on an easily accessible wall – there is very little reason not to turn it off. It takes a second and reduces risk at no real cost of effort. This is particularly worthwhile for washing machines and tumble dryers.
Socket is hard to access
Many integrated dishwashers and washing machines are plumbed in with the socket located behind the appliance or inside a sealed cupboard – awkward or impossible to reach routinely. In this case the practical question is whether the socket location can be improved, rather than just accepting permanent standby.
If a dishwasher or washing machine socket is hidden behind a back panel or buried inside a cupboard, a qualified electrician can often relocate or add a fused spur in a more convenient position – above the worktop, inside an adjacent unit with an easy-access door, or anywhere it can be reached without pulling the appliance out. It is a small job that pays back every day the appliance is used.
What is the right advice for each appliance?
Different appliances carry different levels of inherent risk and have different practical constraints. The general principle – switch off at the socket when easy to do so – applies more strongly to some than others.
Switch off at the socket after every use where it is accessible. Washing machines have relatively complex electrical systems, can hold pressurised water, and are not designed to run unattended for extended periods. See also our guide on whether it is safe to leave a washing machine on when out or asleep.
Switching off at the socket when not in use is strongly advisable. Tumble dryers are one of the more common sources of household appliance fires, largely due to lint accumulation in the heating circuit. Never leave a dryer running unattended, and check our list of tumble dryer fire-risk safety notices if you have a Hotpoint, Indesit, or Creda model.
If the socket is accessible, switch off after each cycle. If it is buried behind a back panel, consider whether it can be relocated. At minimum, make sure the cycle has finished and the appliance has cooled before leaving the house or going to bed.
These must stay plugged in at all times to preserve food safety. The risk calculation is different for refrigeration: they run continuously and there is no practical option to switch them off routinely. Use a working RCD on the circuit and a smoke alarm in the kitchen instead.
Worried about leaving an appliance running?
If you regularly need to run a washing machine or dishwasher overnight or while out, these guides cover the real risks and the most practical ways to reduce them.
What safety checks should you make on the socket itself?
The socket and plug feeding the appliance are part of the same safety picture. A high-current appliance plugged into a damaged or overloaded socket is a fire risk in itself – independent of anything happening inside the machine.
Each of these appliances draws close to the full 13A capacity of a standard UK socket during the heating stage. Plugging them into an extension lead, a multi-way adaptor, or a daisy-chained socket strip is a well-known cause of overheating and house fires. We cover the reasoning in detail in our guide on extension sockets and adaptors with high-load appliances.
Check the plug and socket periodically – if you can see scorch marks, smell anything hot, or feel that the plug or socket is unusually warm, stop using the appliance and have the wiring inspected by a qualified electrician. Make sure the circuit is protected by a working RCD.
Frequently asked questions
Is it safe to leave a washing machine or tumble dryer plugged in when not in use?
The risk is low but not zero. Electricity continues to flow through part of the appliance even when switched off, and components like the mains suppressor and control board stay live. Most appliances left plugged in have no problems at all, but switching off at the socket when easy to do is a sensible precaution – particularly for tumble dryers, which carry a higher inherent fire risk.
Does switching an appliance off at its own button make it completely safe?
No. Switching off at the appliance’s own on/off button reduces risk but does not eliminate it – electricity still reaches the early internal circuitry, including the mains suppressor and often the control board. Switching off at the wall socket removes all voltage from the appliance and is the most complete way to eliminate standby risk. Unplugging entirely is equivalent.
What if the wall socket is behind the appliance or inside a cupboard?
This is a common situation with integrated dishwashers in particular. If the socket genuinely cannot be reached routinely, the practical options are to accept the residual risk, or to consult a qualified electrician about relocating the socket to a more accessible position. The latter is often straightforward and worthwhile for an appliance used every day.
Is a tumble dryer more risky to leave plugged in than a washing machine?
Tumble dryers are generally considered higher risk than washing machines for fire, mainly due to lint accumulation in the heating system and exhaust path. That risk is highest during operation, but the general advice to switch off at the socket when not in use applies at least as strongly to dryers. Never leave a tumble dryer running while out or asleep.
Should I unplug the dishwasher after each cycle?
If the socket is accessible, yes – this is good practice. If the socket is behind a back panel or hard to reach, at minimum make sure the cycle has finished and the dishwasher has cooled before leaving the house. If you run a timed programme overnight, consider whether the socket location can be improved.
Does turning off at the socket save much electricity?
Standby consumption on modern washing machines, dishwashers, and tumble dryers is very small – usually a watt or two. The reason to switch off at the socket is safety rather than energy saving. The energy benefit on its own would not normally justify the effort, but combined with the small reduction in fault risk it is worth doing where convenient.
CAPLE fridges safety notice warning
Caple has issued a safety notice for Ri551, Ri731, and Ri732Fa fridges manufactured in 2007 and 2008, after a fault was identified that can cause a component to overheat and create a small fire risk. If you have one of these models, check the serial number against the production date codes below. If your fridge is affected, stop using it and contact Caple immediately to arrange a free safety modification.
Caple has issued a safety notice covering certain fridge models manufactured between 2007 and 2008. A component inside affected fridges can overheat and, in rare cases, present a small risk of fire. The notice was originally issued in 2015 and has been reissued since to reach any remaining units still in use – including those in rental properties, second homes, garages, and outbuildings where they may have been forgotten.
If you have a Caple fridge from this period, check whether it is affected using the serial number guide below and contact Caple immediately if it is. Do not wait – stop using the appliance until it has been assessed or modified by Caple.
Which Caple fridge models are affected?
The safety notice applies to three Caple fridge models manufactured in a specific production window. The model number is printed on the rating plate, usually inside the fridge near the top of the food compartment, on the side wall, or behind the salad drawer.
- Caple Ri551
- Caple Ri731
- Caple Ri732Fa
Not every fridge with these model numbers is affected – only those manufactured within specific production date windows in 2007 and 2008. The serial number is the only way to confirm whether a particular fridge needs the safety modification.
If you are not sure where to look, our guide on how to find an appliance model number covers all the common locations for built-in and freestanding fridges.
How do I check my Caple serial number?
The serial number on affected Caple fridges is a 20-character alphanumeric code. The production date is encoded in characters 14 and 15 of that code, counting from the left.
For a serial number of BC0C40E0C00BG77W0093, characters 14 and 15 are 77. If your serial number has one of the date codes listed below in those positions, your fridge is affected and must be modified.
Affected production date codes (characters 14 and 15)
| Production year | Affected character pairs |
|---|---|
| 2007 | 71, 72, 73, 74, 75, 76, 77, 78, 79, 7A, 7B, 7C |
| 2008 | 81, 82, 83, 84, 85, 86, 87, 88, 89, 8A, 8B, 8C |
If your fridge has one of the affected model numbers and characters 14 and 15 of its serial number match any pair in the table, the fridge is affected and must be modified before further use.
What should I do if my Caple fridge is affected?
Caple carries out the safety modification free of charge. The process is straightforward but it does require the appliance to be unplugged and not used until the modification has been completed.
-
Find the serial number label. The label is usually inside the fridge near the top, on the side wall, or behind the salad drawer. Caple’s own website shows the exact location for each affected model.
-
Write down the full 20-character serial number. Identify characters 14 and 15 by counting from the left.
-
Compare the two characters against the table above. If they match any pair shown, your fridge is affected.
-
Stop using the fridge. Switch it off at the wall, transfer food to another fridge or freezer if possible, and leave the door slightly ajar to prevent mould.
-
Contact Caple directly to arrange the safety modification. Use the contact details on the Caple Appliances website – they will arrange the repair at no cost to you.
The most current contact details, model-specific serial number locations, and modification booking information are available on the Caple Appliances website. Always use the manufacturer’s official channel for safety modifications.
These fridges were manufactured in 2007 and 2008 and many will have changed hands since. They may now be in rented properties, second homes, holiday lets, garages, or outbuildings where the original safety notice never reached the current owner. If you know of an old Caple fridge from this era, share this notice with whoever uses it.
Other current fridge and appliance safety notices
Caple is not the only manufacturer to have issued a fridge or freezer safety notice in recent years. If you have an older appliance, it is worth checking whether your model is affected by any active recall.
Frequently asked questions
Which Caple fridge models are affected by the safety notice?
The Caple safety notice covers three model numbers – Ri551, Ri731, and Ri732Fa – but only fridges manufactured in 2007 or 2008. Whether a specific fridge is affected depends on characters 14 and 15 of the 20-character serial number. The codes 71-79, 7A-7C, 81-89, and 8A-8C indicate an affected production date.
What is the actual fire risk with these Caple fridges?
The fault relates to an internal component that can overheat under certain conditions. Caple describes the risk as small but real, which is why the modification is free of charge and mandatory rather than optional. The exact technical detail of the modification is not normally given to consumers – what matters is that affected units should not continue in use until repaired.
Can I keep using my Caple fridge until the engineer arrives?
No. The advice from Caple is to stop using the appliance once you have confirmed it is affected, and not to use it again until the safety modification has been carried out. Switch it off at the wall, move perishable food to another fridge or freezer where possible, and leave the door slightly open to prevent mould building up while the appliance is out of service.
Is the Caple safety modification free of charge?
Yes. Manufacturer-issued safety modifications are always free to the owner, regardless of how old the appliance is or whether the original guarantee has expired. You do not need a receipt, proof of purchase, or any form of warranty cover to claim the modification.
What if I bought the Caple fridge second-hand?
The safety modification applies to the appliance regardless of who owns it now. If you bought the fridge second-hand, contact Caple directly with the model and serial number – they will arrange the modification at no cost. You do not need any paperwork from the previous owner.
Where do I find the serial number on a Caple fridge?
The rating plate carrying the model and serial number is usually inside the food compartment – near the top, on the side wall, or behind the salad drawer. If you cannot find it, our guide on how to find an appliance model number covers all the common locations.
Hotpoint Fridge Freezer Safety Notice
Following investigation by the UK Government and Whirlpool, no safety issue was found with Hotpoint fridge freezer models FF175BP (white) and FF175BG (graphite), manufactured between March 2006 and July 2009. The original safety notice has been withdrawn. Owners can continue to use these appliances as normal – no action is required.
This page records a safety concern that was raised about two specific Hotpoint fridge freezer models, and the subsequent official clearance issued by Whirlpool and the UK Government. Whitegoods Help maintains this record so owners who saw the original notice can confirm its withdrawal and the official outcome.
Which Hotpoint fridge freezer models were affected?
The models subject to the original safety review were two variants of the same fridge freezer, distinguished only by colour finish. Both were manufactured during the same production window.
- Hotpoint FF175BP (white)
- Hotpoint FF175BG (graphite)
Both models were manufactured between March 2006 and July 2009. The model and serial numbers are printed on the rating plate, usually inside the fridge compartment. If you are unsure where to look, our guide on how to find an appliance model number covers the common locations.
What was the background to the original safety notice?
Following reports in 2017 that a fridge freezer may have been the source of the Grenfell Tower fire, Hotpoint initially identified these two models as warranting investigation. An interim safety notice was issued and owners of the affected models were advised to check their appliances while a full review was carried out.
The Grenfell Tower Inquiry was a formal public inquiry that ran for several years and examined the cause and wider circumstances of the fire in detail. The Inquiry’s findings are a matter of public record and this page does not seek to summarise them. The focus here is limited to the subsequent product safety clearance issued for these two Hotpoint models.
What was the official outcome?
Following investigation by both the UK Government and Whirlpool, the parent company of Hotpoint, the original safety notice was withdrawn. Whirlpool issued the following statement.
Investigations by the UK Government and Whirlpool have confirmed there are no safety issues with Hotpoint fridge freezer models FF175BP (white) and FF175BG (graphite). As previously advised, owners of these products can continue to use them as normal.
Whirlpool statement on Hotpoint FF175BP and FF175BG
Hotpoint subsequently removed the original safety notice from their website following this clearance. The withdrawal of the notice and the official statement are the position that currently stands.
If you own a Hotpoint FF175BP or FF175BG from this production window, no action is needed. The original safety notice has been formally withdrawn following the official investigation, and these models can be used as normal.
More appliance safety information
Other fridge freezer safety notices have been issued by manufacturers including Beko, Caple, Gorenje, and LEC. If you have an older appliance from another brand, it is worth checking whether your model is affected by any active recall.
Frequently asked questions
Is there a current safety issue with the Hotpoint FF175BP or FF175BG?
No. Following investigation by the UK Government and Whirlpool, no safety issue was identified with either model. The original safety notice was withdrawn and Hotpoint removed it from their website. Owners can continue to use these appliances as normal.
Do I need to do anything if I own one of these models?
No action is required. The official clearance from Whirlpool explicitly confirmed that owners can continue to use the appliances as normal. Standard appliance safety practice still applies – keep the area around the appliance clear, use a working RCD, and have a working smoke alarm in the kitchen – but no specific action is needed for these models.
Who investigated the safety concern?
Both the UK Government and Whirlpool – the parent company of Hotpoint – carried out investigations. The original safety notice was withdrawn following those investigations, and Whirlpool issued a public statement confirming no safety issue had been found.
Why was the original safety notice issued in the first place?
The original notice was issued by Hotpoint in 2017 following reports that a fridge freezer may have been involved in the Grenfell Tower fire. As a precaution, Hotpoint identified the FF175BP and FF175BG as the models warranting initial investigation. The notice asked owners to check their appliances while the investigation was carried out. Once the investigation concluded no safety issue existed, the notice was withdrawn.
How can I check whether I have one of the affected models?
The model number is printed on the rating plate, usually inside the fridge compartment – on the side wall, near the top, or behind the salad drawer. Look for FF175BP for the white version or FF175BG for the graphite version. Production dates between March 2006 and July 2009 fall inside the original review window. Our guide on how to find an appliance model number covers the typical label locations.
Where can I get the most current information?
The most current information always comes directly from the manufacturer. Contact Hotpoint or visit their website for any updates. Whitegoods Help maintains this page as a historical record of the original notice and its formal withdrawal for the benefit of owners who saw the original notice.