LG Direct Drive safety notice

LG issued an advisory safety notice in 2020 for certain 8kg 6 Motion Direct Drive washing machines. Under specific circumstances, water can leak onto the chrome badge or decal, potentially causing it to become live and deliver an electric shock. If you have one of the affected models, contact LG to arrange a resolution.

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Electric shock risk – action required.

In certain circumstances, water ingress can cause the chrome decal on affected LG washing machines to become live. LG describes the risk as a “mild electric shock” and states that affected machines are safe to continue using, but recommends owners contact them. If you have an affected model, check your model number below and contact LG.

Which Models Are Affected?

The advisory applies to 8kg LG 6 Motion Direct Drive washing machines. The following model number prefixes are affected:

  • 405KW***####
  • 412KW***####
  • 501PW***####
  • 510PW***####
  • 404KW***####
  • 510KW***#####

Check the model number label on your machine – usually found inside the door opening or on the back of the appliance – and compare it against the prefixes listed above.

What to Do

  1. Locate the model number on your LG washing machine and check whether it matches one of the affected prefixes listed above.
  2. Contact LG directly to report the issue and arrange a resolution. The dedicated helpline number set up for this advisory was 0344 847 5454, available Monday to Saturday, 9am to 6pm.
  3. If the helpline number is no longer active, contact LG via their official website. Safety notice helplines are often only operational for a limited period.
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Phone number note

The number 0344 847 5454 was set up specifically for this advisory notice and may no longer be in operation. If you cannot reach it, contact LG through their main website for current contact details.

Not listed on LG’s website

At the time this advisory was reported, the notice did not appear to be prominently listed on LG’s own website. If you are having difficulty finding information about this issue through LG’s website, contact their customer service team directly and refer to the 8kg 6 Motion Direct Drive electric shock advisory from 2020.

More appliance safety notices

Last reviewed: April 2025. Advisory originally issued by LG in 2020. Contact LG directly for the most current information and to arrange any resolution for affected models.

Hotpoint Creda & Indesit Tumble Dryer Fire Risk

This is one of the largest appliance fire risk safety notices ever issued in the UK. It covers potentially millions of Hotpoint, Creda and Indesit tumble dryers, along with some lesser-known related brands. All are part of the same manufacturing group – Whirlpool. If you own one of these brands and your dryer was made between April 2004 and September 2015, you need to check whether it is affected.

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Fire risk – do not use until checked.

Whirlpool have updated their advice and now recommend that owners of affected dryers do not use them until the modification has been carried out. Do not wait to have this checked. Use the links below to verify your model.

What Is the Risk?

Whirlpool issued the following statement about the affected dryers:

“A potential concern with two types of tumble dryers manufactured between April 2004 and September 2015. In some rare cases, excess fluff can come into contact with the heating element and present a risk of fire.”

In practice, tumble dryers – particularly condenser dryers – can accumulate significant amounts of fluff inside over time. This can result from poor filter design, damaged filters, or filters not being cleaned after every use. When this build-up contacts the heating element, there is a risk of ignition.

Which Tumble Dryers Are Affected?

Affected brands: Hotpoint | Indesit | Creda | Proline | Swan
Manufacture dates: April 2004 to September 2015

Over 100 different models are covered by this notice. It is safe to say that most Hotpoint, Creda and Indesit tumble dryers made between these dates are likely to be affected.

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Purchased after September 2015?

This does not guarantee your dryer is unaffected. Dryers can sit in stock for some time after manufacture before being sold. The date that matters is when the machine was manufactured, not when it was purchased. Check your model using the links below.

How to Check If Your Dryer Is Affected

Find the model number and serial number on the label inside the door opening and enter them into the relevant manufacturer website:

Follow any instructions provided after entering your details.

What Is the Green Spot Sticker?

Check your tumble dryer for a small green spot sticker – look inside the door, near the door seal, or anywhere on the machine including the back. A green spot sticker indicates that the fault has already been addressed on that machine, most likely by an engineer who carried out a modification prior to the formal announcement of the safety notice. If a green sticker is present, the modification is likely to have been done – though it is still worth checking through the official process to confirm.

Is It Safe to Keep Using an Affected Dryer?

The original safety notice stated that consumers could continue using their dryers provided they were not left unattended while operating. Whirlpool subsequently updated this position, advising that owners of affected dryers should not use them at all until the modification has been carried out. This is the only responsible approach – if the dryer has not been checked and modified, the safest course is not to use it.

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Do not leave an affected dryer running unattended under any circumstances.

If the machine has not been checked and a fire starts, you need to be present and able to deal with it. If you must use the dryer before the modification is done, remain present at all times and ensure you have a suitable means of dealing with a fire. If this is not possible, do not use the machine.

Update: Government-Ordered Recall

Following sustained campaigning by Which?, the UK government took the unprecedented step of ordering Whirlpool to recall affected dryers. This is covered in the BBC’s report: Whirlpool told to recall dryers in ‘unprecedented’ government move.

General Advice on Tumble Dryer Filter Maintenance

This safety notice underlines the importance of filter maintenance on all tumble dryers – not just those covered by this notice. Filters must be cleaned after every use. Condenser dryers in particular can have several filters, some of them not immediately obvious and located behind panels or doors. Blocked or neglected filters cause overheating and increase fire risk.

Whitegoods Help has always advised against leaving any washing machine, tumble dryer or dishwasher running unsupervised – and this safety notice confirms why that advice matters.

Last reviewed: April 2025. Safety notice originally issued by Whirlpool. Check the manufacturer websites above for current status and to register for a modification.

Siemens Tumble Dryer Fire Risk

Siemens issued a safety notice regarding a potential fire hazard in certain tumble dryers manufactured in 2002. If you own a Siemens tumble dryer that may have been made in 2002, check whether it is affected and contact Siemens directly.

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Fire risk – check your appliance.

Siemens’ own description of the risk: “An electrical component on a limited number of Siemens branded tumble dryers manufactured in 2002 may overheat and in very rare cases cause a potential fire hazard.”

Which Models Are Affected?

Siemens did not release specific model numbers with this safety notice, which makes it more difficult for owners to confirm whether their machine is affected. Siemens stated that affected dryers were manufactured in 2002.

Two points to bear in mind when checking:

  • If the dryer was purchased before 2002, it is unlikely to be affected.
  • If it was purchased in 2003, it is still possible it was manufactured in 2002 – always check the manufacturing date on the serial number plate rather than the purchase date.
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Siemens safety notice no longer online.

The original Siemens safety notice page has been deleted or moved and is no longer accessible. If you have a Siemens tumble dryer from this period and are concerned, contact Siemens directly via their main website to establish whether your specific model is affected and what action to take.

Last reviewed: April 2025. The original Siemens safety notice is no longer available online. Contact Siemens directly for current guidance on affected models.

Haier and Bush washing machine Safety Notice

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Quick Answer

Certain Bush and Haier washing machines sold through Argos have been recalled due to a fire risk. If you own one of the models listed below, stop using it immediately and contact the recall helpline on 0800 888 6124.

This safety notice covers a potential fire risk in certain Bush and Haier washing machines sold exclusively through Argos. An electronic component in the control panel may overheat and in certain circumstances presents a risk of fire.

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Fire risk.

According to Argos, a defective electronic component in the control panel “can lead to localised damage and present a risk of fire.” If you own one of the affected models, stop using it and contact the recall helpline immediately.

Bush Washing Machine Models Affected

  • BUSH WM 1270TVE (White) and BUSH WM 1270TVEME (Silver)
  • BUSH DIHWD1270TVE (White) and BUSH DIHWD1270TVEME (Silver)
  • BUSH WM1470TVE (White) and BUSH WM1470TVEME (Silver)
  • BUSH DIHWD1470TVE (White) and BUSH DIHWD1470TVEME (Silver)

Haier Washing Machine Models Affected

  • HAIER HWD1470TVE (White) and HAIER HWD1470TVEME (Silver)
  • HAIER HWD1270TVE (White) and HAIER HWD1270TVEME (Silver)
  • HAIER 1470TVE (White) and HAIER 1470TVEME (Silver)
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If you have an affected model, contact the recall helpline

Phone: 0800 888 6124
Email: [email protected]

Last reviewed: April 2025. Contact details are as published in the original safety notice and may have changed. Verify current contact information with Argos or the relevant manufacturer if contacting now.

Hotpoint and Indesit gas cookers safety notice

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Quick Answer

Certain Hotpoint and Indesit gas cookers sold in the UK during October and November 2013 are affected by a gas leak risk. Check the model number and serial number inside your cooker door against the list below. If affected, stop using the appliance immediately and follow the manufacturer’s safety notice.

This safety notice covers certain Hotpoint and Indesit gas cookers sold in the UK during October and November 2013. A specific part may fail, creating a risk of gas leak.

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Gas leak risk.

If you own one of the affected models and serial numbers listed below, stop using the appliance and check the manufacturer’s safety notice immediately.

How to Check if Your Cooker Is Affected

Check the model number and serial number on the inside of your cooker door. The serial number range for most affected models is 31002XXXX to 31016XXXX. ID60G2 models are also affected with serial numbers from 30924XXXX to 31016XXXX.

Full instructions and the complete list of affected models are on the Hotpoint safety notice page: Hotpoint and Indesit cooker safety notice.

Affected Model Numbers

  • CH60GC
  • HAG60
  • HUD61
  • HUG61
  • I6G52
  • I6GG1
  • ID60G2
  • JLG61
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If you suspect a gas leak, do not use the appliance.

Turn off the gas supply, ventilate the room, and contact the National Gas Emergency Service on 0800 111 999 (free, 24 hours). Do not operate any electrical switches.

Last reviewed: April 2025. Contact Hotpoint or Indesit directly for current guidance if the safety notice link above is no longer available.

Hotpoint DWF and DC dishwashers fire risk

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Quick Answer

Certain Hotpoint dishwashers (DWF30-DWF35, DWM37, DC26) manufactured between January 1999 and September 2003 have a potential fire risk. If you own one of these models, contact Whirlpool immediately and do not leave the machine running unattended.

This safety notice covers certain Hotpoint dishwashers manufactured between January 1999 and September 2003. There is a potential risk of fire in the affected models.

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Fire risk.

If you have one of the affected models listed below, contact Whirlpool (the manufacturer) immediately for guidance.

Which Models Are Affected?

UK Hotpoint dishwashers manufactured between January 1999 and September 2003 with the following model numbers:

  • DWF30
  • DWF31
  • DWF32
  • DWF33
  • DWF34
  • DWF35
  • DWM37
  • DC26

What to Do

Hotpoint recommend not leaving the dishwasher unattended while in use. This advice applies equally to all dishwashers, washing machines, and tumble dryers – never leaving them running when the house is empty or everyone is in bed significantly reduces the risk of serious consequences if a fire starts. See: fire risks in appliances.

If you have one of the affected models, contact Whirlpool directly to arrange a safety inspection or repair.

Last reviewed: April 2025.