Hotpoint DWF and DC dishwashers fire risk
Certain Hotpoint dishwashers (DWF30-DWF35, DWM37, DC26) manufactured between January 1999 and September 2003 have a potential fire risk. If you own one of these models, contact Whirlpool immediately and do not leave the machine running unattended.
This safety notice covers certain Hotpoint dishwashers manufactured between January 1999 and September 2003. There is a potential risk of fire in the affected models.
If you have one of the affected models listed below, contact Whirlpool (the manufacturer) immediately for guidance.
Which Models Are Affected?
UK Hotpoint dishwashers manufactured between January 1999 and September 2003 with the following model numbers:
- DWF30
- DWF31
- DWF32
- DWF33
- DWF34
- DWF35
- DWM37
- DC26
What to Do
Hotpoint recommend not leaving the dishwasher unattended while in use. This advice applies equally to all dishwashers, washing machines, and tumble dryers – never leaving them running when the house is empty or everyone is in bed significantly reduces the risk of serious consequences if a fire starts. See: fire risks in appliances.
If you have one of the affected models, contact Whirlpool directly to arrange a safety inspection or repair.
Hotpoint FDW range dishwashers fire risk safety notice – All dishwasher safety notices – All appliance safety notices
Hotpoint dishwasher fire risk safety notice
The affected models are Hotpoint FDW20, FDW60, and FDW65A – manufactured between June 2006 and March 2007. Not all units are affected; specific serial number ranges apply. If the first five digits of the serial number fall between 60601 and 70331, the dishwasher is affected. Check the inside of the door for a green sticker – if one is present, the modification has already been carried out.
Certain Hotpoint dishwasher models have been identified as carrying a potential fire hazard caused by an electrical component that may overheat. If your dishwasher matches the model and serial number criteria below, stop using it and contact Hotpoint immediately.
Hotpoint has acknowledged awareness of cases where an electrical component in certain dishwasher models has failed, leading to overheating and in some cases a potential fire risk. Approximately 71,000 dishwashers were identified as potentially affected. For ITV News coverage including photographs of the internal heat damage that can occur, see the ITV News report on the Hotpoint safety notice.
How to Check If Your Dishwasher Is Affected
Step 1: Check the model number
The model number is usually on a sticker on the side of the door. The affected models are:
Hotpoint FDW60
Hotpoint FDW65A
Step 2: Check the manufacture date
The affected units were manufactured between June 2006 and March 2007. If your machine is from outside this period, it is not affected by this safety notice.
Step 3: Check the serial number
Not all units from this period are affected – only specific production batches. The serial number is 9 digits long. If the first 5 digits fall between S/N 60601 and S/N 70331, your appliance is affected.
Already modified?
If a green sticker is visible on the inside of the door, the modification has already been carried out and the appliance is safe to use. If there is no green sticker and your model and serial number are within the affected range, stop using the appliance and contact Hotpoint.
Hotpoint previously maintained a dedicated safety page and customer service line (08448 910094) for this notice. As is common with manufacturers after the initial publicity period, this page may have been removed from their website despite the likelihood that not all affected appliances have been modified. If you have any concerns, contact Hotpoint directly to confirm whether your appliance requires a modification.
What to Do If Your Dishwasher Is Affected
-
Stop using the dishwasher immediately. Do not use it again until Hotpoint have confirmed it has been inspected and modified.
-
Contact Hotpoint. Use Hotpoint’s current customer service contact details to report your appliance and arrange an engineer visit. Explain that your model and serial number fall within the affected range and that no green modification sticker is present.
-
Do not assume the risk is low enough to continue using it. Hotpoint’s description of the risk as “rare” does not mean it is acceptable to continue using an appliance with a known fire hazard – particularly one that may be left running unattended.
If a family member or neighbour has a Hotpoint dishwasher, pass this information on. The affected models are over 15 years old and owners may not be aware a safety notice was ever issued, or may not have taken action at the time.
More Appliance Safety Notices
Related Safety Guides
Bosch, Neff and Siemens Dishwasher Safety NoticeA separate fire risk safety notice affecting Bosch, Neff, and Siemens branded dishwashers.
How Dangerous Are Our Appliances?Fire, flood, and electrical risks from white goods – what the data shows and how to reduce your risk.
8 Ways to Make Appliances SaferPractical steps every household can take to reduce the risk of fire, flood, and electrical faults from large appliances.
Is It Safe to Leave Appliances On Unattended?The risks of running large appliances when no one is home – what the evidence shows.
Frequently Asked Questions
Which Hotpoint dishwasher models are affected by this safety notice?
The affected models are the Hotpoint FDW20, FDW60, and FDW65A, manufactured between June 2006 and March 2007. Not all units from this period are affected – the serial number must also fall within the affected range, with the first five digits between S/N 60601 and S/N 70331.
How do I find the model and serial number on my Hotpoint dishwasher?
The model and serial number are usually on a sticker on the side of the door – visible when the door is open. The serial number is 9 digits long. Check the first 5 digits against the range S/N 60601 to S/N 70331 to determine whether your unit is within the affected batch.
There is a green sticker inside my dishwasher door – is it safe?
Yes. A green sticker on the inside of the door indicates that Hotpoint has already carried out the necessary modification to the appliance. No further action is needed.
The Hotpoint safety page no longer seems to exist – what do I do?
Contact Hotpoint customer services directly, providing your model number and serial number and explaining that you are enquiring about the FDW series fire risk safety notice. Manufacturers sometimes remove dedicated safety pages after the initial publicity period despite not all affected appliances having been modified.
Bosch, Neff and Siemens dishwashers fire risk
Affected dishwashers fall within batch number range FD 7901 to FD 8504. Dishwashers outside this range are not affected. The batch number (FD number) is on a label inside the dishwasher door. If your appliance is within the affected batch range, use the BSH safety notice page to register and arrange the free repair.
The manufacturer has issued an important safety notice for certain Bosch, Neff and Siemens dishwashers manufactured between 1999 and early 2005. An electrical component may overheat and in rare cases cause a fire. A free in-home repair is available for all affected appliances. Check your batch number immediately using the guidance below.
Which Appliances Are Affected?
Affected brands
Bosch, Neff, and Siemens branded dishwashers. All three are part of the BSH Group and share the same appliance platforms and component supply.
Manufacture period
Dishwashers manufactured between 1999 and early 2005. Appliances outside this manufacture period are not affected.
Affected batch numbers
The batch number (FD number) must fall within the range FD 7901 to FD 8504. Dishwashers with an FD number outside this range are confirmed as not affected by this notice. The FD number is on a label on the inside of the dishwasher door.
Both conditions must apply: the dishwasher must be a Bosch, Neff, or Siemens brand, and the FD number must fall within FD 7901 to FD 8504. If either condition is not met, the appliance is not subject to this safety notice.
What to Do
-
Find the FD number. Open the dishwasher door and check the label on the inside edge or door frame. Locate the FD number (batch number).
-
Check whether your FD number falls within FD 7901 to FD 8504. If it does, your appliance is potentially affected. If it is outside this range, no action is required.
-
Register for the free repair. Visit the BSH Group safety notice page and follow the instructions to register your appliance and arrange a free in-home repair visit. If this page is no longer accessible, contact Bosch, Neff, or Siemens customer services directly with your model number and FD number.
-
Do not leave the dishwasher running unattended while waiting for the repair visit. Whitegoods Help always recommends not running dishwashers, washing machines, or tumble dryers overnight or when the property is unoccupied – for an appliance with a confirmed fire risk notice, this precaution is especially important.
If someone you know has a Bosch, Neff, or Siemens dishwasher that may be from this period, pass this information on. Safety notice pages are routinely removed by manufacturers after the initial publicity period, meaning owners who were not aware at the time – including second-hand buyers – may never be informed.
All Appliance Safety Notices
Related Safety Notices
Hotpoint Dishwasher Safety NoticeA separate fire risk notice for Hotpoint FDW series dishwashers manufactured in 2006 to 2007.
Beko Fridge Freezer Safety NoticeSerious fire risk safety notice for Beko frost-free fridge freezers from 2000 to 2006 – 20 fires and one fatality reported.
8 Ways to Make Appliances SaferPractical steps every household can take to reduce fire, electrical, and flood risks from large appliances.
How Dangerous Are Our Appliances?An honest assessment of fire and electrical risks from domestic white goods and how to manage them.
Frequently Asked Questions
How do I find the FD number on my dishwasher?
Open the dishwasher door and check the label on the inside edge of the door or on the door frame. The FD number (batch number) will be clearly labelled. It begins with “FD” followed by four digits. Your appliance is potentially affected if the number falls anywhere between FD 7901 and FD 8504.
My FD number is within the affected range – what should I do immediately?
Register on the BSH Group safety notice page to arrange the free in-home repair. Until the repair has been carried out, avoid leaving the dishwasher running when nobody is home or overnight. If you are concerned about using the appliance at all before the repair, a dishwasher can usually be managed without for a short period while waiting for an engineer visit.
Is the repair free?
Yes. The manufacturer is voluntarily undertaking a free in-home repair programme for all affected dishwashers. There is no charge to the customer for the repair visit or the component replacement.
I have a Bosch dishwasher but the FD number is outside the range – is it safe?
Yes. The manufacturer has confirmed that dishwashers with an FD number outside the range FD 7901 to FD 8504 are not affected by this notice. No action is required.
Candy Trio safety notice: Fire risk
The affected appliances are Candy Trio combined dishwasher, hob and oven units manufactured between 2 May 2005 and 30 March 2008. Candy described an extremely low probability of wiring harness overheating that could in rare cases result in fire. Contact Hoover Candy directly to confirm whether your specific appliance is affected and to arrange any necessary action.
Candy has issued a safety notice for its Trio range of combined dishwasher, oven and hob appliances produced between 2 May 2005 and 30 March 2008. A wiring harness fault can cause overheating which in rare cases may result in fire. If you own an affected appliance, stop using it and contact Hoover Candy immediately.
Which Appliances Are Affected?
Appliance type
Candy Trio – a combined appliance integrating a dishwasher, oven, and hob in a single unit.
Production period
Appliances manufactured between 2 May 2005 and 30 March 2008. Units produced outside this date range are not covered by this notice.
The fault
Candy described the risk in their official notice as follows: “Although the risk is very small, we have become aware and are concerned that an extremely low probability exists of overheating of a wiring harness which could, in rare cases, result in fire.”
What to Do
-
Check the manufacture date. The production date is usually on a label inside the appliance or on the back panel. If the appliance was manufactured between 2 May 2005 and 30 March 2008, it is potentially affected.
-
Contact Hoover Candy directly. Candy’s original safety notice page has been removed. Contact Hoover Candy through their current customer service channels with the model number and serial number of the appliance to confirm whether it is affected and what action is available.
-
Do not leave the appliance running unattended while waiting for confirmation, particularly given the combined nature of the appliance – it incorporates a cooking appliance as well as a dishwasher, both of which present fire risk if a wiring fault is present.
Candy’s dedicated safety notice page for this recall has been removed – as commonly happens with manufacturer safety pages after the initial publicity period. Anyone discovering this notice for the first time, including second-hand buyers, should contact Hoover Candy directly through their current customer service channels. The Trading Standards product safety notices list at tradingstandards.uk may also hold archived information on this recall.
All Appliance Safety Notices
Related Safety Notices
Hotpoint Dishwasher Safety NoticeA separate fire risk notice affecting certain Hotpoint FDW series dishwashers.
Bosch, Neff and Siemens Dishwasher Safety NoticeElectrical component fire risk affecting Bosch, Neff and Siemens dishwashers from 1999 to 2005.
8 Ways to Make Appliances SaferPractical steps every household can take to reduce fire and electrical risks from large appliances.
How Dangerous Are Our Appliances?Fire, electrical, and flood risks from domestic appliances – what the data shows.
John Lewis JLDWW1201 dishwasher safety notice
This recall affects John Lewis JLDWW1201 dishwashers with serial numbers between 62400001 and 72399999. The John Lewis dishwasher is manufactured by the AEG-Electrolux group and is affected by the same issue covered by the AEG-Electrolux and Zanussi dishwasher safety notice. Do not use the appliance until you have received clearance from the manufacturer.
A safety recall has been issued for the John Lewis JLDWW1201 dishwasher. If you own one of the affected models, stop using the appliance immediately and do not use it again until you have contacted John Lewis or the relevant helpline. See below for affected serial numbers.
Affected Appliance
Brand: John Lewis
Serial numbers: 62400001 to 72399999
The John Lewis JLDWW1201 dishwasher is manufactured by the AEG-Electrolux group. It is affected by the same safety issue as other dishwashers in the AEG-Electrolux and Zanussi range. Check the serial number on your appliance – it is usually on a label inside the door frame or on the side panel.
What to Do
-
Stop using the dishwasher immediately.
Do not run another cycle until the appliance has been inspected or cleared. If a cycle is currently running, allow it to complete and then do not start another.
-
Check the serial number.
The serial number is on a label inside the door frame or on the side or back panel of the appliance. If the serial number falls between 62400001 and 72399999, the appliance is affected.
-
Contact the recall helpline or John Lewis.
Contact John Lewis directly or the product recall helpline to register the appliance and arrange an inspection or remedy. Do not use the dishwasher until clearance has been given.
This recall was not prominently publicised alongside the related AEG-Electrolux and Zanussi dishwasher safety notice despite covering a product from the same manufacturer group. Owners of John Lewis-branded dishwashers from this period should check their serial numbers even if they did not receive direct communication about the recall. See our guide on the AEG-Electrolux and Zanussi dishwasher safety notice for background on the related issue.
All Appliance Safety Notices
Related Safety Notices
AEG-Electrolux and Zanussi Dishwasher Safety NoticeThe related safety notice covering AEG-Electrolux and Zanussi branded dishwashers from the same manufacturer group.
Hotpoint Dishwasher Safety NoticeFire risk safety notice for certain Hotpoint FDW series dishwashers.
Bosch, Neff and Siemens Dishwasher Safety NoticeSafety notice covering certain Bosch, Neff, and Siemens dishwasher models.
8 Ways to Make Appliances SaferPractical steps every household can take to reduce fire and electrical risks from large appliances.
Safety Notice Electrolux, AEG and Zanussi Dishwashers
This notice covers specific Electrolux, AEG-Electrolux and Zanussi-Electrolux dishwasher models with serial numbers between 62400001 and 72399999 (with a specific exception for AEG-Electrolux model F50765 – see below). Check the rating plate on the right side of the dishwasher door for the model number, PNC, and serial number. A related notice also covers the John Lewis JLDWW1201 dishwasher, which is manufactured by the same group.
A safety notice was issued for certain Electrolux, AEG-Electrolux and Zanussi-Electrolux dishwashers due to a purchased connector component presenting a potential fire risk. No product bought before June 2006 is affected. If your model number and serial number appear in the table below, stop using the dishwasher and switch it off at the wall immediately.
Affected Serial Numbers
The notice affects dishwashers with serial numbers between 62400001 and 72399999.
For model F50765 only, the affected serial numbers are: 62400001 to 62799999, and 64100001 to 70799999, and 71700001 to 72399999. Serial numbers between these ranges on F50765 are not affected.
How to Check Your Appliance
The model number (Mod), PNC, and serial number (S.N.) are printed on the rating plate on the right side of the dishwasher door frame. The location is also shown in the user guide supplied with the appliance. Both the model number must appear in the table below AND the serial number must fall within the affected range for the appliance to be covered by this notice.
Affected Models
| Brand | Model | PNC |
|---|---|---|
| Electrolux | ESF46010 | 911616240 |
| ESF46010S | 911616241 | |
| ESF66010 | 911916312 | |
| ESF66010S | 911916313 | |
| AEG-Electrolux | F440801D | 911925623 |
| F440801M | 911925601 | |
| F440801VV | 911925624 | |
| F50765 * | 911916296 | |
| F50870 | 911916618 | |
| F50870M | 911916619 | |
| F54750 | 911615221 | |
| Zanussi-Electrolux | ZDF601 | 911916269 |
| ZDF601K | 911916270 | |
| ZDF601M | 911916281 | |
| ZDF601S | 911916271 |
* F50765 has different affected serial number ranges – see the warning above.
This safety notice does not affect any other Electrolux, AEG-Electrolux or Zanussi-Electrolux appliance. A related safety notice covers the John Lewis JLDWW1201 dishwasher, manufactured by the same group – see our guide on the John Lewis JLDWW1201 dishwasher safety recall.
All Appliance Safety Notices
Related Safety Notices
John Lewis JLDWW1201 Dishwasher Safety RecallThe same connector issue affecting the John Lewis branded version of this dishwasher range.
Hotpoint Dishwasher Safety NoticeFire risk safety notice for certain Hotpoint FDW series dishwashers.
Bosch, Neff and Siemens Dishwasher Safety NoticeSafety notice covering certain Bosch, Neff, and Siemens dishwasher models.
8 Ways to Make Appliances SaferPractical steps every household can take to reduce fire and electrical risks from large appliances.