Dishwasher Fires
Dishwashers can and do catch fire – sometimes with devastating consequences. This page collects real accounts from people who have experienced dishwasher fires, followed by practical steps to reduce the risk in your own home. All large appliances carry some fire risk, but dishwashers appear more frequently than most in reports of appliance fires.
The accounts below show how quickly a dishwasher fire can become catastrophic – and how often it is only the presence of someone in the house that prevents complete disaster.
Real Experiences: Dishwasher Fires
The following accounts were submitted by real people after experiencing dishwasher fires in their own homes. They are published here to illustrate why this is a genuine risk – and why it matters.
Amanda Edwards: “My AEG Favorit has just caught fire. I have just seen from your very informative website here that this model was recalled in March 2008 (I bought it in October 2007). Luckily I was standing right next to it when I heard popping and hissing and streams of smoke coming from the top of the front panel. I unplugged it. We usually put it on at night. My son sleeps directly above it. Had I not been there my house could have burnt down. I dread to think of the consequences.”
Mark Stoneman: “Our dishwasher caught fire at 3.30 in the morning. Luckily my wife heard what seemed like earthquake/rumble and woke up. It was the sounds of cracking when she said something is not right so I went to investigate downstairs and I found our kitchen alight. Flames and smoke from the dishwasher had caught the kitchen bench alight and smoke was halfway down the room. I got everyone out of the house and was instructed to wait for the fire brigade but they were 15 mins away so managed to get buckets of water and get it out. Our house and family were saved but how could this faulty product still be out there and we as home-owners not informed of the risks to our families and property?”
E F P Lee: “Purchased Zanussi ZDF601K in February 2007, on the night of the 6 December 2007 this dishwasher caught fire. Smoke alarms alerted us, we had three dogs in the kitchen, we had to leave one in as the smoke was so dense we could not find him, we risked our lives trying to get the dogs out.”
Alejandro: “My 2 year old dishwasher AEG Favorit F50870 caught fire and destroyed my house for a month. Insurance company takes care of us. How many cases and even deaths still waiting to come???”
Martin: “I was in the room next door and heard a loud bang from the kitchen. Thinking the dog had dragged something off a worktop I rushed in. I was greeted by billowing black smoke coming from the front of the dishwasher and a rather alarming red glow at the top of the door. Alarmingly we normally put the dishwasher on timer to come on after midnight! My wife has had a serious hip and socket replacement last week so would have been unable to move quickly or climb out of windows.”
Johnathan Chapman: “Our dishwasher caught fire and fortunately we were in the house otherwise it could have been very nasty.”
Mark: “Our Zanussi ZDF 501 caught fire the other night, 2 years after we’d purchased it. Fortunately we were in the house at the time, and were able to stop the fire within seconds of smelling the smoke. Having said that, the flames were pretty big, and the molten plastic from the dishwasher had started a secondary fire on our lino floor. I’ve no doubt the whole house would have gone up in smoke if we’d been out.”
In every single case above, the person was in the house. In several cases, the dishwasher was running at night or was typically set to run while everyone slept. This is the highest-risk scenario for any appliance fire.
How to Reduce the Risk of a Dishwasher Fire
Manufacturers periodically issue appliance safety notices when known faults are identified – but often years after the appliance was sold. Owners who have moved house, or never registered the appliance, may be completely unaware that a safety recall applies to their machine.
However, fires can start in any appliance regardless of whether a known safety issue exists. The single most effective precaution is to treat appliances as the fire risks they can be, and never leave them running unsupervised in high-risk situations.
Never run a dishwasher, washing machine, or tumble dryer when everyone is out of the house – or when everyone is in bed. If a cycle is interrupted by needing to leave, pause or cancel it and resume on return. This is a minor inconvenience that can prevent catastrophe. See: risks of leaving an appliance running when out or in bed.- Register appliances with the manufacturer when purchased so they can contact you if a safety notice is issued. See: should you register your appliance?
- Never ignore faults. Unusual sounds, burning smells, or unexpected behaviour should always be investigated and not dismissed. Have a fault checked promptly.
- Install a smoke alarm close to the appliance. Dishwashers are typically in kitchens where standard alarms may be triggered by cooking. There are kitchen-rated smoke alarms designed to avoid false alarms from cooking while still detecting genuine fire.
- Keep a fire extinguisher accessible that is rated for use on electrical appliances.
- Never leave pets unattended in the same room as a running appliance. As several of the accounts above demonstrate, animals trapped in a smoke-filled room face extreme danger.
- Check whether your appliance is subject to a safety notice. See the full list: dishwasher safety notices | all appliance safety notices.
More appliance safety guides
Frequently Asked Questions
Can dishwashers really catch fire?
Yes. Dishwasher fires are reported regularly and can start with very little warning – sometimes with popping or hissing sounds, sometimes silently with smoke. The electrical components, control panels, and plastic parts inside a dishwasher can all ignite under fault conditions. The accounts on this page demonstrate how quickly a dishwasher fire can escalate.
Is it safe to leave a dishwasher running overnight?
No – this is one of the highest-risk things a householder can do with any appliance. Several of the fires described on this page occurred when the dishwasher was set to run at night. If a fire starts when everyone is asleep, the time to detect and respond is far shorter. The strong advice from appliance safety experts is never to run a dishwasher, washing machine, or tumble dryer when everyone is in bed or out of the house.
How do I find out if my dishwasher has a safety recall?
Check the safety notices listed on Whitegoods Help: dishwasher safety notices | all appliance safety notices. Also register appliances with the manufacturer when purchased, so they can contact you directly if a safety notice is later issued.
What should I do if my dishwasher smells of burning or makes unusual sounds?
Turn the dishwasher off immediately at the appliance and at the wall socket. Do not use it again until it has been checked by a qualified engineer. A burning smell or unusual popping, crackling, or hissing is a sign of a potential electrical fault. Do not dismiss it or continue to use the appliance hoping the fault will resolve itself.
What type of fire extinguisher should I have near kitchen appliances?
A CO2 extinguisher is suitable for electrical appliance fires. A water-based extinguisher must never be used on electrical fires. A dry powder extinguisher is also suitable for electrical fires but is messy and damages surfaces. For kitchens, a CO2 extinguisher or a combined fire blanket and CO2 extinguisher is the most practical choice. Always ensure the extinguisher is within its service date.
Appliance safety tips – Detergent capsules – danger to children – Fire risks in appliances
Detergent capsules danger to children
Liquid detergent capsules and laundry pods are a serious danger to young children. Their bright colours, soft packaging, and appealing texture make them highly attractive to toddlers – and the concentrated gel inside can cause severe chemical burns to skin, eyes, and the digestive tract in seconds. This article explains the risks and what parents and carers need to know.
Under-5s are most at risk, but older children have also been seriously injured. Never store capsules under the kitchen sink or in an easily accessible cupboard near the washing machine or dishwasher.
The Scale of the Problem
Tens of thousands of children have been hospitalised worldwide as a result of incidents involving liquid detergent capsules. At least one death has been reported internationally, with many hundreds of serious hospitalisations. In the UK, BBC News reported in 2012 that five children in Glasgow alone were admitted to hospital with serious chemical burns in a single year after swallowing or biting into liquid gel detergent tabs.
Among those cases, an 8-month-old baby girl spent four days in intensive care after biting into a capsule. Some burns were described as life-threatening. Most children have recovered, but this is a genuine and ongoing danger.
The most common incidents involve young children – typically under 5 – who:
- Press down on the capsule, causing it to burst and squirt gel into their eyes
- Bite into the capsule, swallowing or inhaling concentrated detergent gel which causes severe internal burns
- Handle the capsule, getting gel on their skin which burns on contact
Even older children can be attracted to the soft, bubble-wrap-like texture of capsules and accidentally pop them open, squirting gel into their eyes.
A Parent’s Account
The following warning was shared by a mother whose child was seriously injured by laundry pods:
“Warning: This is what happened to my little boys skin after bursting laundry pods. They were out of sight, however, my son has special needs and climbed up to get them. The contents of the detergent pods were only on his skin for a very short time before I showered him but the damage was already done. Please, if you have children be so careful with these products. My child has got 2nd degree chemical burns that will require weeks of treatment and he has had to be given morphine for the pain!”
This account illustrates that even with capsules stored out of visible reach, a determined or curious child can find them. “Out of sight” is not the same as safely secured. Only a locked or child-proof cupboard provides reliable protection.
Why Capsules Are So Dangerous
The gel inside liquid detergent capsules is highly concentrated – far more so than liquid or powder detergent in diluted form. It is designed to dissolve in a full machine load of water. When it comes into contact with skin, eyes, or the digestive tract in its concentrated state, the chemical burns it causes can be severe and rapid.
Most parents are unaware of the extent of the danger. The packaging is deliberately made visually appealing and pleasant to handle – which is exactly why young children find them so irresistible.
- Store all capsules in a locked cupboard – not under the sink or in a low accessible drawer, regardless of whether they appear to be “out of sight”.
- Never leave capsules unattended during use – take only what is needed directly to the machine and return the packaging immediately to secure storage.
- Warn older children and grandparents – grandparents who may not be aware of the danger, and older children who may be tempted to play with the packaging.
- Always read and follow the packaging instructions – particularly regarding storage and child safety.
Danger From Undissolved Gel in Laundry
There is a second, less well-known risk associated with liquid detergent capsules: an incompletely dissolved capsule trapped in laundry. If a washing machine is overloaded, laundry can become so tightly packed that the capsule cannot dissolve properly during the wash. Concentrated undiluted gel can remain trapped within folds of fabric.
If laundry washed this way is then placed on or near a child – particularly young babies in vests or babygrows – the gel in contact with skin can cause burns before it is noticed. This type of incident has been reported since capsules became widely available.
To avoid this risk: do not overload the washing machine when using capsules, and always check children’s items carefully before use, particularly if there is any doubt that the capsule fully dissolved during the cycle.
More appliance and household safety
Frequently Asked Questions
Are laundry capsules really that dangerous to children?
Yes – the risk is serious and well-documented. Tens of thousands of incidents involving children and liquid detergent capsules have been reported worldwide, including at least one death and many hundreds of hospitalisations. The concentrated gel inside can cause rapid and severe chemical burns to skin, eyes, and internally if swallowed. Young children under 5 are most at risk, but older children have also been seriously injured.
My capsules are stored out of sight – is that enough?
Not necessarily. Children, particularly those with mobility or curiosity beyond their apparent age, can find and access items that adults consider out of reach. “Out of sight” is not the same as safely secured. The only reliable protection is a locked or genuinely child-proof cupboard. Capsules should not be stored under the kitchen sink or in low, unlocked drawers near the washing machine or dishwasher.
What should I do if a child comes into contact with detergent gel?
If gel contacts skin, rinse immediately with large amounts of cool water for at least 10-15 minutes. If gel contacts the eyes, rinse continuously with water. If any gel has been swallowed, do not induce vomiting – call 999 or go to A&E immediately, bringing the product packaging. Time is critical – do not wait to see if symptoms develop. Chemical burns from concentrated detergent gel can worsen rapidly.
Can detergent capsules leave gel on laundry if the machine is overloaded?
Yes. An overloaded machine can prevent a capsule from dissolving fully, leaving concentrated undiluted gel trapped in folds of laundry. This presents a particular risk with children’s clothing and babywear, where undissolved gel in contact with skin can cause burns before it is noticed. Always leave the washing machine with sufficient space for the capsule to dissolve properly, and check children’s items carefully after washing if there is any doubt.
Are dishwasher tablets or pods the same risk as laundry capsules?
The concentrated nature of the chemical gel means dishwasher pods and tablets carry similar risks if handled by young children. The same storage precautions apply: keep all concentrated dishwasher and laundry products in a locked or fully child-proof location, out of reach and out of sight.
Hotpoint DWF and DC dishwashers fire risk
Certain Hotpoint dishwashers (DWF30-DWF35, DWM37, DC26) manufactured between January 1999 and September 2003 have a potential fire risk. If you own one of these models, contact Whirlpool immediately and do not leave the machine running unattended.
This safety notice covers certain Hotpoint dishwashers manufactured between January 1999 and September 2003. There is a potential risk of fire in the affected models.
If you have one of the affected models listed below, contact Whirlpool (the manufacturer) immediately for guidance.
Which Models Are Affected?
UK Hotpoint dishwashers manufactured between January 1999 and September 2003 with the following model numbers:
- DWF30
- DWF31
- DWF32
- DWF33
- DWF34
- DWF35
- DWM37
- DC26
What to Do
Hotpoint recommend not leaving the dishwasher unattended while in use. This advice applies equally to all dishwashers, washing machines, and tumble dryers – never leaving them running when the house is empty or everyone is in bed significantly reduces the risk of serious consequences if a fire starts. See: fire risks in appliances.
If you have one of the affected models, contact Whirlpool directly to arrange a safety inspection or repair.
Hotpoint FDW range dishwashers fire risk safety notice – All dishwasher safety notices – All appliance safety notices
Dishwasher Fire Risks to Pets
If your Bosch, Neff, or Siemens dishwasher is subject to the fire risk safety notice, stop using it until an engineer has inspected and cleared it. The manufacturer’s guidance to not leave it “unattended” is not adequate protection – a fire can develop faster than anyone in the house can safely respond. Check your model number against the official safety notice and arrange an engineer visit as a priority.
If you have a Bosch, Neff, or Siemens dishwasher, check whether your appliance is covered by the official safety notice. See our guide on the Bosch, Neff and Siemens dishwasher fire risk safety notice for full details of affected models and the manufacturer’s guidance.
A couple in Norfolk lost their pet dogs when their Bosch dishwasher caught fire. According to ITV News coverage of the incident, there had already been 259 reported fire incidents at the time. The couple say they were not advised to stop using the appliance while awaiting an engineer visit – and it caught fire while in use.
What Happened
The couple contacted Bosch after becoming aware their appliance was on the affected list. They were told an engineer would visit within 14 days. Crucially, they report that they were not advised to stop using the dishwasher in the interim. They continued using it during that period, and it caught fire – destroying part of the property and killing their pets.
The official Bosch guidance at the time of the incident advised owners with affected appliances that they could continue using them – but should not leave them “unattended.” In practice this means not leaving the house or going to sleep while the appliance is running.
If your appliance is subject to a fire risk safety notice, stop using it until it has been inspected and cleared by an engineer. Being present in the house while it runs is not adequate protection – a fire can take hold faster than a person can respond, and kitchen fires are among the most dangerous. An appliance we can comfortably manage without for a few weeks is not worth the risk of a house fire or injury to people or animals in the home.
The Problem With “Do Not Leave Unattended” Advice
Manufacturers frequently issue guidance telling owners to not leave affected appliances unattended rather than advising them to stop using the appliance entirely. This is inadequate for several reasons:
- Being in the same house as a running appliance provides very limited protection against a fire that starts suddenly
- Smelling smoke from another room and finding an appliance on fire leaves very limited time to respond safely
- Few domestic kitchens have fire extinguishers or other suppression equipment
- Unplugging or pulling out an appliance that is already on fire is extremely dangerous and should not be attempted
The capacity argument – that visiting and modifying tens of thousands of affected appliances takes time and an engineer cannot always attend within a day – is understandable as a logistical reality. It does not, however, change the risk to an individual household while they wait. The only genuinely safe course is to stop using the appliance until the repair has been carried out.
A Note on Manufacturer Safety Responses
When appliance fire risks emerge, manufacturers typically emphasise that only a small percentage of appliances are affected. Statistically this may be true. The relevant question is not the percentage of the production run that might be affected, but the consequences for the specific household where a failure does occur. House fires cause fatalities, serious injuries, and devastating losses. That context should drive the response, not the percentage figure.
Even for appliances not subject to a specific safety notice, Whitegoods Help strongly recommends not running washing machines, dishwashers, or tumble dryers overnight or when the house is unoccupied. For appliances with a known fire risk safety notice, stop using the appliance until it has been inspected and confirmed safe by an engineer.
Check All Appliance Safety Notices
Related Safety Guides
How Dangerous Are Our Appliances?Fire, flood, and electrical risks from white goods – what the data shows and how to reduce your risk.
8 Ways to Make Appliances SaferPractical steps every household can take to reduce the risk of fire, flood, and electrical faults.
Is It Safe to Leave the Washing Machine On?The risks of running washing machines unattended – what the statistics show and how to weigh them.
Tumble Dryer Fire Risk Safety NoticesWhich tumble dryer brands and models have been subject to fire risk safety notices in the UK.
Frequently Asked Questions
My Bosch dishwasher is on the affected list – can I still use it?
Whitegoods Help’s recommendation is to stop using any appliance that is subject to a fire risk safety notice until an engineer has inspected and cleared it. The manufacturer’s guidance of “do not leave unattended” is not adequate protection – a fire can start and spread faster than a person in another room can respond. Check the official safety notice for your model number and contact Bosch to arrange an engineer visit as a priority.
How do I know if my dishwasher is affected by the Bosch fire risk notice?
Check your model number against the official safety notice. See our guide on the Bosch, Neff and Siemens dishwasher safety notice for details of how to find and check your model number. Affected models include Bosch, Neff, and Siemens branded dishwashers.
Is it safe to run any large appliance overnight or when the house is empty?
Whitegoods Help does not recommend running washing machines, dishwashers, or tumble dryers overnight or when no one is home – regardless of whether the specific appliance is subject to a safety notice. Fire risks can arise from faults that develop without warning, and having someone present significantly improves the chance of catching a problem early.
Hotpoint dishwasher fire risk safety notice
The affected models are Hotpoint FDW20, FDW60, and FDW65A – manufactured between June 2006 and March 2007. Not all units are affected; specific serial number ranges apply. If the first five digits of the serial number fall between 60601 and 70331, the dishwasher is affected. Check the inside of the door for a green sticker – if one is present, the modification has already been carried out.
Certain Hotpoint dishwasher models have been identified as carrying a potential fire hazard caused by an electrical component that may overheat. If your dishwasher matches the model and serial number criteria below, stop using it and contact Hotpoint immediately.
Hotpoint has acknowledged awareness of cases where an electrical component in certain dishwasher models has failed, leading to overheating and in some cases a potential fire risk. Approximately 71,000 dishwashers were identified as potentially affected. For ITV News coverage including photographs of the internal heat damage that can occur, see the ITV News report on the Hotpoint safety notice.
How to Check If Your Dishwasher Is Affected
Step 1: Check the model number
The model number is usually on a sticker on the side of the door. The affected models are:
Hotpoint FDW60
Hotpoint FDW65A
Step 2: Check the manufacture date
The affected units were manufactured between June 2006 and March 2007. If your machine is from outside this period, it is not affected by this safety notice.
Step 3: Check the serial number
Not all units from this period are affected – only specific production batches. The serial number is 9 digits long. If the first 5 digits fall between S/N 60601 and S/N 70331, your appliance is affected.
Already modified?
If a green sticker is visible on the inside of the door, the modification has already been carried out and the appliance is safe to use. If there is no green sticker and your model and serial number are within the affected range, stop using the appliance and contact Hotpoint.
Hotpoint previously maintained a dedicated safety page and customer service line (08448 910094) for this notice. As is common with manufacturers after the initial publicity period, this page may have been removed from their website despite the likelihood that not all affected appliances have been modified. If you have any concerns, contact Hotpoint directly to confirm whether your appliance requires a modification.
What to Do If Your Dishwasher Is Affected
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Stop using the dishwasher immediately. Do not use it again until Hotpoint have confirmed it has been inspected and modified.
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Contact Hotpoint. Use Hotpoint’s current customer service contact details to report your appliance and arrange an engineer visit. Explain that your model and serial number fall within the affected range and that no green modification sticker is present.
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Do not assume the risk is low enough to continue using it. Hotpoint’s description of the risk as “rare” does not mean it is acceptable to continue using an appliance with a known fire hazard – particularly one that may be left running unattended.
If a family member or neighbour has a Hotpoint dishwasher, pass this information on. The affected models are over 15 years old and owners may not be aware a safety notice was ever issued, or may not have taken action at the time.
More Appliance Safety Notices
Related Safety Guides
Bosch, Neff and Siemens Dishwasher Safety NoticeA separate fire risk safety notice affecting Bosch, Neff, and Siemens branded dishwashers.
How Dangerous Are Our Appliances?Fire, flood, and electrical risks from white goods – what the data shows and how to reduce your risk.
8 Ways to Make Appliances SaferPractical steps every household can take to reduce the risk of fire, flood, and electrical faults from large appliances.
Is It Safe to Leave Appliances On Unattended?The risks of running large appliances when no one is home – what the evidence shows.
Frequently Asked Questions
Which Hotpoint dishwasher models are affected by this safety notice?
The affected models are the Hotpoint FDW20, FDW60, and FDW65A, manufactured between June 2006 and March 2007. Not all units from this period are affected – the serial number must also fall within the affected range, with the first five digits between S/N 60601 and S/N 70331.
How do I find the model and serial number on my Hotpoint dishwasher?
The model and serial number are usually on a sticker on the side of the door – visible when the door is open. The serial number is 9 digits long. Check the first 5 digits against the range S/N 60601 to S/N 70331 to determine whether your unit is within the affected batch.
There is a green sticker inside my dishwasher door – is it safe?
Yes. A green sticker on the inside of the door indicates that Hotpoint has already carried out the necessary modification to the appliance. No further action is needed.
The Hotpoint safety page no longer seems to exist – what do I do?
Contact Hotpoint customer services directly, providing your model number and serial number and explaining that you are enquiring about the FDW series fire risk safety notice. Manufacturers sometimes remove dedicated safety pages after the initial publicity period despite not all affected appliances having been modified.
Bosch, Neff and Siemens dishwashers fire risk
Affected dishwashers fall within batch number range FD 7901 to FD 8504. Dishwashers outside this range are not affected. The batch number (FD number) is on a label inside the dishwasher door. If your appliance is within the affected batch range, use the BSH safety notice page to register and arrange the free repair.
The manufacturer has issued an important safety notice for certain Bosch, Neff and Siemens dishwashers manufactured between 1999 and early 2005. An electrical component may overheat and in rare cases cause a fire. A free in-home repair is available for all affected appliances. Check your batch number immediately using the guidance below.
Which Appliances Are Affected?
Affected brands
Bosch, Neff, and Siemens branded dishwashers. All three are part of the BSH Group and share the same appliance platforms and component supply.
Manufacture period
Dishwashers manufactured between 1999 and early 2005. Appliances outside this manufacture period are not affected.
Affected batch numbers
The batch number (FD number) must fall within the range FD 7901 to FD 8504. Dishwashers with an FD number outside this range are confirmed as not affected by this notice. The FD number is on a label on the inside of the dishwasher door.
Both conditions must apply: the dishwasher must be a Bosch, Neff, or Siemens brand, and the FD number must fall within FD 7901 to FD 8504. If either condition is not met, the appliance is not subject to this safety notice.
What to Do
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Find the FD number. Open the dishwasher door and check the label on the inside edge or door frame. Locate the FD number (batch number).
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Check whether your FD number falls within FD 7901 to FD 8504. If it does, your appliance is potentially affected. If it is outside this range, no action is required.
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Register for the free repair. Visit the BSH Group safety notice page and follow the instructions to register your appliance and arrange a free in-home repair visit. If this page is no longer accessible, contact Bosch, Neff, or Siemens customer services directly with your model number and FD number.
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Do not leave the dishwasher running unattended while waiting for the repair visit. Whitegoods Help always recommends not running dishwashers, washing machines, or tumble dryers overnight or when the property is unoccupied – for an appliance with a confirmed fire risk notice, this precaution is especially important.
If someone you know has a Bosch, Neff, or Siemens dishwasher that may be from this period, pass this information on. Safety notice pages are routinely removed by manufacturers after the initial publicity period, meaning owners who were not aware at the time – including second-hand buyers – may never be informed.
All Appliance Safety Notices
Related Safety Notices
Hotpoint Dishwasher Safety NoticeA separate fire risk notice for Hotpoint FDW series dishwashers manufactured in 2006 to 2007.
Beko Fridge Freezer Safety NoticeSerious fire risk safety notice for Beko frost-free fridge freezers from 2000 to 2006 – 20 fires and one fatality reported.
8 Ways to Make Appliances SaferPractical steps every household can take to reduce fire, electrical, and flood risks from large appliances.
How Dangerous Are Our Appliances?An honest assessment of fire and electrical risks from domestic white goods and how to manage them.
Frequently Asked Questions
How do I find the FD number on my dishwasher?
Open the dishwasher door and check the label on the inside edge of the door or on the door frame. The FD number (batch number) will be clearly labelled. It begins with “FD” followed by four digits. Your appliance is potentially affected if the number falls anywhere between FD 7901 and FD 8504.
My FD number is within the affected range – what should I do immediately?
Register on the BSH Group safety notice page to arrange the free in-home repair. Until the repair has been carried out, avoid leaving the dishwasher running when nobody is home or overnight. If you are concerned about using the appliance at all before the repair, a dishwasher can usually be managed without for a short period while waiting for an engineer visit.
Is the repair free?
Yes. The manufacturer is voluntarily undertaking a free in-home repair programme for all affected dishwashers. There is no charge to the customer for the repair visit or the component replacement.
I have a Bosch dishwasher but the FD number is outside the range – is it safe?
Yes. The manufacturer has confirmed that dishwashers with an FD number outside the range FD 7901 to FD 8504 are not affected by this notice. No action is required.