Hotpoint & Indesit gas cooker safety notice
If you own a Hotpoint or Indesit gas cooker, check whether your model is affected right now. Do not use the appliance until you have confirmed it is safe.
Hotpoint and Indesit have recalled 17 gas cooker models made between 25 October and 22 November 2024 due to a risk of gas leaking from the lid shut-off valve after repeated use. If your model is on the affected list, stop using it immediately and contact Hotpoint or Indesit via the official safety site to arrange a free repair or replacement.
Hotpoint and Indesit have issued a safety notice affecting 17 gas cooker models produced between October and November 2024. A potential gas leak from the lid shut-off valve means affected appliances must be switched off and not used until the issue is resolved. This guide sets out which models are affected and what to do next.
What is the safety issue?
Hotpoint and Indesit have identified a potential fault in the lid shut-off valve on certain gas cooker models. After repeated use over time, the valve may develop a gas leak, creating a serious risk of fire or explosion in the home.
The fault affects a specific production batch manufactured between 25 October and 22 November 2024. Appliances made outside this window are not believed to be affected, but you should always verify using the official manufacturer tool.
Do not rely solely on model lists published on websites, including this one. Lists can contain errors or become outdated. Always verify your specific appliance directly with the manufacturer using the official safety site.
Which models are affected?
The following 17 Hotpoint and Indesit gas cooker models are listed as potentially affected. Check your model number on the rating plate, usually found inside the oven door or on the back of the appliance.
Hotpoint models
| Model number |
|---|
| HDM67G0CCX/UK |
| HDM67G0CCB/UK |
| HDM67G9C2CB/UK |
| CD67G0CCX/UK |
| HDM67G0C2CX/UK |
| HDM67G0CCW/UK |
| HDM67G9C2CX/UK |
| HDM67G9C2CW/UK |
| HDM67G0C2CB/UK |
| CD67G0C2CA/UK |
| HD67G02CCW/UK |
| HDM67G9C2CSB/UK |
| HDM67G8C2CX/UK |
Indesit models
| Model number |
|---|
| ID67G0MCW/UK |
| ID67G0MCX/UK |
| ID67G0MCB/UK |
| ID67G0MMB/UK |
Your appliance must also fall within the production batch of 25 October to 22 November 2024 to be affected. The official safety site will confirm this when you enter your model and serial number.
What should you do right now?
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Stop using the appliance immediately if you believe your cooker may be on the affected list. Do not use it until you have checked and received confirmation it is safe.
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Find your model number. Check the rating plate on your cooker, usually found on the inside of the oven door frame or on the back of the appliance.
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Check the official safety site. Enter your model and serial number at hotpointindesitgascookersafety.com to confirm whether your appliance is affected.
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Register for a remedy. If your appliance is confirmed as affected, follow the instructions on the safety site to arrange a free repair or replacement from Hotpoint or Indesit.
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Tell others. If you know anyone with a Hotpoint or Indesit gas cooker, share this notice with them so they can check their appliance too.
Check your cooker now on the official safety site
This is the only reliable way to confirm whether your specific appliance is affected. The check takes less than a minute.
What gas safety should you know?
A gas leak in the home is a serious hazard. If you smell gas at any time, whether or not your cooker is on the affected list, you should act immediately.
- Do not turn any electrical switches on or off. A spark from a switch can ignite escaped gas.
- Do not use a naked flame or smoke indoors. Extinguish any flame already lit if it is safe to do so.
Open windows and doors to ventilate the property. Maximise airflow to disperse the gas.- Turn off the gas supply at the meter if it is safe to do so.
- Leave the property immediately. Get all occupants out before doing anything else.
- Call the National Gas Emergency Service on 0800 111 999 (free, 24 hours).
Gas appliance repairs must only be carried out by a Gas Safe registered engineer. You can find a registered engineer at GasSafeRegister.co.uk. For general appliance safety advice, see our appliance safety guide.
What are you entitled to?
If your appliance is confirmed as affected, Hotpoint and Indesit are obligated to provide a remedy at no cost to you. This will be confirmed through the official safety site, but may include a free repair carried out by an engineer or a replacement appliance.
For more information on your rights when an appliance is subject to a safety recall, see our guide to consumer rights and appliances.
You are entitled to
A free remedy – repair or replacement – arranged by Hotpoint or Indesit. You should not have to pay anything.
Do not
Attempt to continue using the appliance, carry out your own repair, or pay for a third-party repair before contacting the manufacturer.
Frequently asked questions about the Hotpoint and Indesit gas cooker recall
How do I know if my cooker is affected?
Check your model number against the list above, then verify using the official manufacturer safety site at hotpointindesitgascookersafety.com. Your model number is on the rating plate, usually found on the inside of the oven door frame.
My model is on the list – can I still use my cooker?
No. If your model appears on the affected list and was produced in the relevant batch, you should stop using the appliance immediately. Contact Hotpoint or Indesit via the official safety site to arrange a free remedy before using it again.
What is a lid shut-off valve?
The lid shut-off valve is a safety mechanism on freestanding gas cookers with a drop-down lid. When the lid is closed, the valve automatically cuts off the gas supply to the burners. The fault identified in this notice means this valve may develop a gas leak after repeated use over time.
I can smell gas – what should I do?
Do not touch any electrical switches. Open windows and doors, turn off the gas at the meter if safe to do so, leave the property immediately, and call the National Gas Emergency Service on 0800 111 999 (free, 24 hours).
Will the repair or replacement be free?
Yes. Safety recalls are carried out at no cost to the consumer. You should not be asked to pay for any repair or replacement related to this safety notice. Register via the official safety site at hotpointindesitgascookersafety.com.
Are other Hotpoint or Indesit appliances affected?
This safety notice relates specifically to the 17 gas cooker models listed above, produced between 25 October and 22 November 2024. Other Hotpoint and Indesit appliances are not believed to be affected by this particular issue. For other safety notices, see our appliance safety page.
I bought my cooker second-hand. Am I still entitled to a free remedy?
Yes. Safety recalls apply to the product regardless of whether it was purchased new or second-hand. The manufacturer’s obligation under product safety regulations is to remedy the safety defect in any affected unit still in use, regardless of how many owners it has had. Use the official safety check site at hotpointindesitgascookersafety.com to register your appliance.
If you can smell gas, call the National Gas Emergency Service immediately. Free, 24 hours.
Other safety notices
Gas leak risk with some Bosch and Neff gas hobs
A safety notice covers Bosch NGU4151DB and Neff T20S31N0 built-in gas hobs manufactured between January 2009 and October 2011. The installed gas connector can develop a fault that allows gas to escape. If you have one of these models, turn off the gas supply to the hob, stop using it, and contact BSH to arrange the free connector replacement – which must be carried out by a Gas Safe registered engineer.
A safety notice has been issued for specific Bosch and Neff built-in gas hobs. A potential fault with the installed gas connector means that, in extremely rare cases, gas can escape in an uncontrolled manner – creating a risk of explosion. Whitegoods Help recommends that anyone with an affected model stops using the hob immediately, isolates the gas supply, and arranges the free repair through BSH (the parent company of Bosch and Neff).
Affected Bosch and Neff gas hobs have a potential weakness in the installed gas connector. In certain circumstances this can allow gas to escape. BSH is offering every owner of an affected appliance a free replacement of the gas connector. Turn off the gas supply to the hob now and do not use it again until the repair has been completed by a Gas Safe registered engineer.
Which Bosch and Neff gas hob models are affected?
The safety notice covers two specific built-in gas hob models, both manufactured during the same production window. The model and serial numbers are printed on the rating plate, usually on the underside of the hob or in the documentation supplied with the appliance.
| Brand | Model number | Production period |
|---|---|---|
| Bosch | NGU4151DB | January 2009 – October 2011 |
| Neff | T20S31N0 | January 2009 – October 2011 |
The rating plate on a built-in gas hob is normally on the underside of the appliance, which makes it hard to see once installed. Check the original installation documentation, or our guide on how to find an appliance model number for the common label locations.
What should you do if your hob is affected?
Three steps, in this order. The first one matters even before you have confirmed whether your specific hob is on the list – the gas isolation is a free precaution while you check.
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Turn off the gas supply to the hob immediately. There should be an isolating valve on the gas pipe near the hob, usually inside an adjacent cupboard. Turn it perpendicular to the pipe to close it. Stop using the hob until the connector has been replaced.
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Check the model and production date. Confirm that your hob is one of the two affected models and that the production date falls within January 2009 to October 2011. BSH’s safety notice page includes a photograph of the affected hobs and a freephone contact number.
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Arrange the free gas connector replacement through BSH. Visit the manufacturer’s safety notice page for the current contact details and booking instructions: BSH gas hob safety notice. The replacement is free of charge regardless of guarantee status or how the hob was acquired.
Gas connector replacement must be carried out by a Gas Safe registered engineer. It is illegal in the UK for anyone else to work on a fixed gas appliance, and it would invalidate insurance even where the work was technically successful. Do not attempt to inspect or replace the connector yourself, and do not accept work from anyone who cannot show a current Gas Safe ID card.
What should you do if you smell gas?
A gas leak is an immediate emergency, separate from arranging the longer-term safety modification. The advice below applies whether or not your hob is part of this specific notice.
If you smell gas at any time, leave the property immediately. Do not operate any electrical switches, plugs, or sockets – including light switches or doorbells – as a spark can ignite gas in the air. Do not strike matches, light cigarettes, or use a phone inside the property. Open doors and windows on your way out if it is safe to do so, then call the National Gas Emergency Service on 0800 111 999 from a safe location.
These hobs were manufactured between 2009 and 2011 and many will still be installed in kitchens whose owners never saw the original safety notice. Built-in appliances are particularly easy to overlook because the rating plate is hidden once installed. If you know anyone with a Bosch or Neff gas hob from this period, share this notice with them.
Other current appliance safety notices
The BSH gas hob notice is one of several active manufacturer safety notices. If you own an older appliance from another brand, it is worth checking whether your model is affected by any current recall.
Frequently asked questions
Which Bosch and Neff gas hob models are affected by the safety notice?
Two specific models: the Bosch NGU4151DB and the Neff T20S31N0. Only units manufactured between January 2009 and October 2011 are part of the notice. Hobs with the same model numbers made outside that production window are not affected, but the rating plate is the definitive way to confirm.
What is the actual risk with these gas hobs?
The installed gas connector has a potential weakness that, in certain circumstances, can allow gas to escape in an uncontrolled manner. In extremely rare cases this could create a risk of explosion. The risk is real enough that BSH has issued a recall and is paying for free replacement of the connector on every affected appliance.
Can I keep using the hob until the engineer arrives?
No. If your hob is one of the affected models, turn off the gas supply at the isolating valve and do not use it again until the connector has been replaced. The risk is the reason the recall exists – it is not a precautionary inspection. The repair is normally booked promptly but if the wait is long, leave the gas isolated rather than using the hob in the meantime.
Is the BSH gas hob repair free of charge?
Yes. Manufacturer safety repairs are free regardless of how old the appliance is, whether the original guarantee has expired, or whether you bought the hob new or second-hand. You do not need a receipt or proof of purchase to claim the repair.
Who can carry out the gas connector replacement?
Only a Gas Safe registered engineer is legally permitted to work on a fixed gas appliance in the UK. BSH will arrange a qualified engineer as part of the free repair. Do not attempt to inspect or replace the connector yourself, and do not accept work from anyone who cannot show a current Gas Safe ID card – this protects both your safety and your insurance.
What should I do if I smell gas?
Leave the property immediately. Do not operate any electrical switches, plugs, sockets, or doorbells – a spark can ignite gas in the air. Do not light matches or use a phone inside. Open doors and windows on your way out if it is safe to do so, then call the National Gas Emergency Service on 0800 111 999 from a safe location outside the property.
Hotpoint and Indesit gas cookers safety notice
Certain Hotpoint and Indesit gas cookers sold in the UK during October and November 2013 are affected by a gas leak risk. Check the model number and serial number inside your cooker door against the list below. If affected, stop using the appliance immediately and follow the manufacturer’s safety notice.
This safety notice covers certain Hotpoint and Indesit gas cookers sold in the UK during October and November 2013. A specific part may fail, creating a risk of gas leak.
If you own one of the affected models and serial numbers listed below, stop using the appliance and check the manufacturer’s safety notice immediately.
How to Check if Your Cooker Is Affected
Check the model number and serial number on the inside of your cooker door. The serial number range for most affected models is 31002XXXX to 31016XXXX. ID60G2 models are also affected with serial numbers from 30924XXXX to 31016XXXX.
Full instructions and the complete list of affected models are on the Hotpoint safety notice page: Hotpoint and Indesit cooker safety notice.
Affected Model Numbers
- CH60GC
- HAG60
- HUD61
- HUG61
- I6G52
- I6GG1
- ID60G2
- JLG61
Turn off the gas supply, ventilate the room, and contact the National Gas Emergency Service on 0800 111 999 (free, 24 hours). Do not operate any electrical switches.
Cookers with a separate grill implicated in 6 deaths
On cookers with a separate grill, operating the grill with the grill door closed restricts the air supply to the burner. This can cause dangerously high levels of carbon monoxide to build up rapidly. The grill door must always be open when the grill burner is in use. Double oven cookers with a top oven/grill are not affected – this warning applies only to models with a separate pull-down grill door.
Specific cookers from Beko, Leisure, Flavel, and Glen Dimplex brands with a separate grill compartment can produce lethal levels of carbon monoxide if the grill is operated with the grill door closed. Six deaths have been linked to this issue. If you have one of the affected models, never use the grill with the door closed and contact the manufacturer to arrange a free inspection and modification.
The Danger: What Happens and Why
When the grill door on an affected cooker is closed while the grill burner is lit, the air supply to the burner is restricted. Incomplete combustion produces carbon monoxide – a colourless, odourless gas that is lethal in sufficient concentration. The build-up can occur rapidly in a confined kitchen space.
“FOLLOW THE PRODUCT INSTRUCTION MANUAL AND DO NOT OPERATE THE GRILL WITH THE GRILL DOOR CLOSED. When the grill burner is on, the grill door must always be in the open position.”
If you do not have a carbon monoxide detector in your home, install one. Carbon monoxide has no smell or colour – it cannot be detected without a detector.
Double oven cookers are not affected. The danger applies only to cookers designed with a separate grill compartment that has its own pull-down or hinged door.
Affected Models
The following cookers under the Beko, Leisure, and Flavel brands are confirmed as affected. Contact the manufacturer using the link below even if your model is not on this list but matches the description of a separate grill cooker from these brands.
Beko DCG8511PLW
Beko DG581LWP
Leisure CM10NRK
Leisure CM10NRC
Leisure AL6NDW
Leisure CM101NRCP
Leisure CM101NRKP
Flavel DCGAP5LS
Flavel AP5LDWP
Flavel AP5LDW
Flavel AP5LDSP
Flavel Milano ML5NDS
Glen Dimplex branded cookers with a separate grill are also covered by this warning. If you have a Glen Dimplex cooker with a separate grill door, follow the same precautions and contact Glen Dimplex directly for information on the free inspection programme.
What to Do
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Stop using the grill with the door closed immediately. The grill door must always be fully open when the grill burner is lit. This applies to all of the affected models listed above.
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Contact Beko to arrange a free inspection and modification. Beko has issued a free inspection and modification programme for all owners of affected cookers. See the Beko cooker safety notice page for details. Note that this page may have been removed since the original notice was published – if it is no longer accessible, contact Beko customer services directly.
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Install a carbon monoxide detector if you do not have one. Carbon monoxide cannot be detected by sight or smell. A detector is inexpensive and essential in any home with gas appliances.
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Pass this information on. Anyone who has or may know someone with one of these cookers should be made aware of this danger. The safety notice was not widely enough publicised at the time and remains relevant for anyone still using an affected appliance.
All Appliance Safety Notices
Related Safety Notices and Guides
Hotpoint and Indesit Gas Cooker Safety NoticeA separate gas safety notice affecting certain Hotpoint and Indesit gas cooker models.
Bosch and Neff Gas Hob Safety NoticeA gas leak risk affecting certain Bosch and Neff gas hob models.
8 Ways to Make Appliances SaferPractical steps every household can take to reduce fire, gas, and electrical risks from large appliances.
How Dangerous Are Our Appliances?An honest assessment of the real risks from domestic white goods and cooking appliances.
Frequently Asked Questions
Why does using the grill with the door closed cause carbon monoxide?
The grill burner requires a continuous supply of fresh air to combust gas completely. Closing the grill door restricts this air supply. Incomplete combustion produces carbon monoxide as a byproduct instead of the safer carbon dioxide produced by complete combustion. Carbon monoxide is colourless and odourless – it cannot be detected without a dedicated detector.
Is my double oven affected?
No. Double oven cookers where the top compartment functions as both an oven and a grill are designed to operate with the door closed and are not affected by this warning. This notice applies only to cookers with a separate grill compartment that has its own dedicated door.
What should I do if I have been using the grill with the door closed?
Stop doing so immediately. If anyone in the household has experienced unexplained headaches, dizziness, nausea, or tiredness when the grill has been in use, carbon monoxide poisoning should be considered – seek medical attention and ventilate the property. Contact Beko or the relevant manufacturer to arrange the free inspection and modification.
Built in Ovens Safety Notice Potential Fire Risk
This notice affects single built-in electric ovens only – no appliance purchased before March 2007 is affected. Electrolux’s own notice states: if your oven is affected, you must use the grill function with the oven door closed, in line with the manufacturer’s instructions. Contact Electrolux at electrolux.co.uk/support/contact-us with your model number to confirm whether your appliance is covered.
A safety notice has been issued for a limited number of single built-in electric ovens under the Electrolux, Zanussi-Electrolux, Moffat and Tricity Bendix brands. A potential fire risk exists when using the grill function. If you have an affected appliance, follow the manufacturer’s specific grill usage instruction until the issue has been addressed – and contact Electrolux to confirm whether your oven is affected.
Affected Appliances
Appliance type
Single built-in electric ovens only. Combined appliances and freestanding cookers are not covered by this notice.
Affected brands
Electrolux, Zanussi-Electrolux, Moffat, and Tricity Bendix. All are manufactured by or under licence from the Electrolux group.
Purchase date
No appliance purchased before March 2007 is affected. Only units purchased from March 2007 onwards within the specific affected batch are covered by this notice.
The Official Notice
“Our quality control programme has identified under certain circumstances there is a potential risk of fire whilst using the grill function on a limited number of Single Built In Electric Ovens branded Electrolux, Zanussi-Electrolux, Moffat and Tricity Bendix.”
Electrolux – official safety notice
Electrolux’s specific instruction for affected ovens is: “if your oven is affected you must ensure that you use the grilling function with the oven door closed in line with the manufacturer’s instructions.” Follow this instruction until the appliance has been inspected or modified by Electrolux.
What to Do
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Check whether your oven is affected. Contact Electrolux with your model number and serial number. The model number is usually on a label inside the oven door frame or on the back of the appliance. Electrolux can confirm whether your specific unit is within the affected batch.
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If affected – only use the grill with the door closed. This is Electrolux’s interim instruction for affected appliances. Do not use the grill with the door open until the appliance has been inspected or the issue resolved.
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Contact Electrolux to arrange any required inspection or repair. Visit electrolux.co.uk/support/contact-us or contact them by telephone. Reference the safety notice for single built-in electric ovens purchased from March 2007.
Electrolux’s dedicated safety notice page for this recall has been removed. If Electrolux cannot be reached directly, the Trading Standards product recalls and safety notices list at tradingstandards.uk may hold archived information. The contact page above is Electrolux’s general customer support and should be able to reference the notice from your model number.
All Appliance Safety Notices
Related Safety Notices
Beko, Leisure and Flavel Cooker Carbon Monoxide DangerLethal carbon monoxide risk on cookers with a separate grill – six deaths reported. Affects Beko, Leisure, Flavel and Glen Dimplex brands.
Hotpoint Dishwasher Safety NoticeFire risk safety notice affecting certain Hotpoint FDW series dishwashers.
8 Ways to Make Appliances SaferPractical steps every household can take to reduce fire and electrical risks from large appliances.
How Dangerous Are Our Appliances?Fire, electrical, and flood risks from domestic appliances – what the data shows.
Frequently Asked Questions
Which ovens are covered by this safety notice?
Single built-in electric ovens branded Electrolux, Zanussi-Electrolux, Moffat, or Tricity Bendix, purchased from March 2007 onwards. No appliance purchased before March 2007 is affected. The notice covers only a limited number of units within this range – contact Electrolux with your model number to confirm whether your specific appliance is in the affected batch.
Can I still use the grill on my oven?
If your oven is confirmed as affected, Electrolux’s interim instruction is to use the grill with the oven door closed. This is not normal grilling practice for most recipes but is the manufacturer’s specific safety instruction for these affected models. Contact Electrolux to arrange an inspection or repair that will allow normal use to resume.
The Electrolux safety page has been removed – how do I get more information?
Contact Electrolux via their general customer support page and provide your model number with a specific reference to the built-in oven grill fire risk safety notice. The Trading Standards product recalls list at tradingstandards.uk may also hold archived information. If you have a unit that you believe is affected and cannot get confirmation from Electrolux, follow the interim instruction (grill with door closed) until the matter is resolved.