John Lewis give 2 year guarantee on white goods appliances

Is a more expensive washing machine a better washing machine?

Best Quality? If you paid an extra £50 or even £100 for a more expensive model, will you get a more reliable washing machine? No. You'll get a bigger drum, faster spin, and more options, but the build quality will almost certainly be the same.

Manufacturers usually produce a range of washing machines built to sell and compete in the price range they are pitching at. The differences between their basic, and their top models, which could be hundreds of pounds, is in features. There is usually little or no difference in quality between their basic model and their top model.

If you want a better quality washing machine, you need to choose a better brand.

Example: Miele’s entry level washing machine is considerably better quality, could last 2 or 3 times longer, and will be much quieter and more reliable than Hotpoint's top of the range washing machine – but they are pretty similar in price.

Manufacturers make a specific class of appliance and create dozens of variations

Brand The important thing to understand is that specific brands of washing machine (or any appliance) tend to be either budget, middle of the road, or more rarely, high quality, and all washing machines within their range are built the same standards (even sharing most parts).

Most manufacturers like to compete in more than one price range, but they do it with different brands. So for example, Bosch appliances are at the budget to lower mid price range, but the company which owns them sell Siemens and Neff branded appliances, which are not only higher spec, but in a higher build quality (and price) range. The same goes for AEG and Zanussi, with AEG being the higher spec and slightly better build quality brand, both owned by Electrolux.

With budget washing machines I’d argue their most basic model is probably better

The worst quality washing machine manufacturer in the UK can still produce a souped-up model in the latest fashionable colour. It will spin way too fast for the build quality of the machine, and bounce around the kitchen because the suspension is cheap – but is still expensive. If you take out an extended warranty too, you can end up paying out more money for a rubbish washing machine than for a less specified but high quality washing machine which would last much longer.

If you could buy a basic BMW car for around the same price as a top spec Lada, which would you think is the best buy? Decide whether to spend your money on a more basic but well made washing machine, or on a washing machine with a faster spin and bigger drum that's potentially unreliable and noisy. Of course you may be able to find something in between these extremes and if that's what you are looking for I would recommend, Bosch, AEG, Zanussi, or the John Lewis Brand which have 3 year warranties.

TIP Compare the basic entry model of each brand of washing machine you are interested in. So if you see a £500 washing machine, but they do a basic model at just £290, you know that the £500 washing machine is likely to be built to the same build quality as the £250 washing machine, the rest of your money is going on features.

Ideally, if money's no object then a washing machine that combines higher spec and quality is best, but if money is tight then a basic cheap washing machine may have to do. I just think too many people are paying £400 – £500 out for washing machines that are not well made at all but just have bigger drums and faster spins, when for the same money they could buy a much better quality one.

Finally: Don't go on looks. The highest quality washing machines are rarely the most "attractive" (often expected to go into wash rooms) and the ones that look the nicest, are often not as well made.

For personal recommendations (so far) see

Miele washing machines | washing machine reviews or consult Which? who have considerably more resources than Washerhelp and many years of data to research - now online and with a 1 month trial offer – Which? washing machine reviews


Which? In these tough times, wasting money is not an option. Careful research before spending money on expensive products and services is more necessary than ever.

Which? have a genuine no-strings trial offer. For only £1 you get the following benefits -

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Best Retailer (at least 2 years guarantee on appliances - 3 on some)

Best-choice John Lewis Appliances Consistently voted best retailer for customer satisfaction. Ethical business model.

 

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