Many people are having issues with new washing machines that refuse to spin just one item, or maybe just a few items. Sometimes it may have been a reasonably sized load in their old washing machine but they’ve now bought one with a large capacity drum so the load is still relatively small.
They are frustrated because their previous washing machine would spin with just one item inside but their new one won’t, and they are convinced the washing machine is faulty. Although faults can occur, it’s now normal for a washing machine not to spin just one or two items, or even some small loads, especially if one or more of the items gets heavy when wet such as a large woollen cardigan, a thick cotton garment or a heavy bath mat.
Why can’t modern washing machines just spin anything I put in the washing machine?
They did used to, but when washing machines were designed to just get on with spinning after a couple of minutes trying to balance the load there were consequences.
Every so often a load would be a little out of balance (especially when mixing light and heavy items or if there wasn’t enough items to stick evenly all round the drum) but the washing machine would go into spin regardless.
This often caused the washer to give a good thump several times as it ramped into spin before settling down often with a few more thumps occurring right at the end of the spin. It was disconcerting but usually just resulted in the sides of the washing machine being dented.
More rarely sheets would tangle up, or a small load would be impossible to balance and contain one or more heavy items such as a few towels, a sheet or one heavy garment and the washing machine would go seriously crazy. As a repairman in these days it was very common to see washing machines destroyed by being left unattended with an unbalanced load which had spun out of control for the full spin cycle.
If you’ve ever been close to a washing machine leaping into spin with a badly balanced load it is quite frightening. Customers used to describe watching TV in the lounge and being terrified by the sound of someone apparently battering their back door down.
I’ve seen hundreds of washing machines written off because the tub inside went out of control and smashed the control timer, yanked off hoses resulting in flooding all the motor or electrics, or simply broke the vitreous enamel tub suspension bracket with the sheer forces involved.
I’ve seen floorboards splintered with holes punched right through as the suspension rod repeatedly pummelled the floor and I’ve seen washing machines walk across the kitchen, jump up and smash cupboard and worktops etc. This state of affairs was clearly unacceptable, and something needed to be done about it.
The Answer they came up with is out of balance protection
The out of balance protection is a modern idea to stop washing machines going into spin with unbalanced loads. Early versions were crude, and simply attached micro switches to the tub or suspension, which when triggered through violent tub swinging just cut the motor to limit the damage done.
Modern out of balance protection is commonly achieved using software monitoring the strains on the motor through the power it uses. If a load is evenly distributed around the inner drum the motor should run fairly smoothly as it turns it round requiring a pretty even amount of power. If one side of the drum is heavier than the other, which would happen with only a few small items or one garment inside it would create imbalance.
The motor would run unevenly as it encountered different physical resistance when it turned the heavy side of the drum up from the 6 O’clock position through past 12 O’clock compared to the lighter load (or no load at all) on the other side.
In the old days this could usually be observed by seeing flashes of stainless where no laundry had settled on a section of the drum, the sound of the motor changing up and down in tone, and the drum swaying from side to side during the few minutes prior to spin which ran at “distribution” speed. All these signs meant the imminent spin was likely to be out of balance.
Forbes specialise in renting Bosch appliances so they know them inside out. They also rent other brands and many other products – more details
What’s wrong with modern out of balance protection?
It’s an essential system, but they can sometimes be a bit too sensitive, with no override option. Allowing a customer to override the protection might be useful, I’m sure there are loads that refuse to spin that would actually be OK. However, I wouldn’t blame any manufacturer from shying away from giving customers the power to override their out of balance protection.
The answer is to make them more sophisticated and better at recognising when a load might be unbalanced but not going to cause a violent spin.
This sophistication costs money. Many washing machines may well have already got this protection just about right, but no one has compared these systems so far.
The more expensive washing machines such as Miele should have a more sophisticated system combined with higher quality suspension, which would cope better with unbalanced loads. It’s likely to be less paranoid about unbalanced spins but clearly still needs protection.
Conversely, cheap budget brands of washing machine are likely to have less sophisticated out of balance systems and be more fearful of letting a bad load spin because they know their crude suspension may not cope well with it.
I would expect that mid priced machines would have decent systems that may be less sensitive than budget machines but ultimately they all potentially suffer from the same side effect of refusing to spin some small or single item loads. There is likely to be some variance in tolerance and sensitivity between different makes but there’s no chart available that I’m aware of highlighting any differences.
For most people the advantages of protection from seriously damaging out of balance loads should far outweigh the inconvenience of the odd load not spinning.
Beware of large capacity washing machines
If you have a larger than normal drum such as 7 or 8 kg this problem may be worse because it takes more washing to make the drum nice and balanced than a smaller drum size.
Don’t buy a washing machine with a large drum if you do lots of small loads and don’t intend to double up your washing by washing large loads to save on the amount of washes you do.
Here’s a quote from the article linked to above –
… For example, my 7Kg washing machine will not spin 3 large towels. Last week my wife was extremely frustrated with our 7Kg drum washing machine as she had just washed our son’s hoody-top and wanted to spin it in the washer. It simply would not spin, so I advised her that it needed something to balance it out. She put in a couple of towels but still no spin..
…Eventually 5 towels were needed to balance out the absorbent top and allow a spin. This is a minor inconvenience compared to the benefit of being able to fit more washing in (even our king sized quilt) but it highlights how if you have a very large drum it could be more prone to not spinning small loads.
Washing machine won’t spin at all?
This topic is about washing machines not spinning small items or very small loads. Or occasionally not spinning the odd load but otherwise working OK. If your washing machine just will not spin at all then it is likely to have developed a fault unrelated to this topic. See related articles here –
Repairs
Fixed-price repairs, Pay monthly options, Repair & protect your whole appliance..
Save Money Now
Subscribe to Which? today and start saving money now. Subscription offers often available.
Spares
Spares4Appliances is a spares company run by repair engineers who understand all about spare parts for appliances.
Hi,
Ive got a bosch Maxx – about 10 years old. Its stopped spinning. Brushes are fine, changed them not long ago and I’ve just checked them again. Reading the above, sounds like Ive got a OOB problem – especially as I found the machine half way across the utility this morning! Next cycle after putting it back in its place and the drum isnt turning. Sounds like the OOB detection system is based on load monitoring , so I cant replace anything physical. Question is, how do I fix it?!!
Hello Mark: The out of balance system is designed precisely to stop the washing machine bouncing around the kitchen across the floor, which is why over sensitive systems on many modern washing machines won’t even allow some loads to go into spin – hence my article.
The out of balance system does not stop the motor from turning, in fact it keeps it turning slowly on distribution speed to constantly try and balance the load until it either succeeds and spins or fails and aborts without spinning. It sounds like you have an unrelated fault, which bearing in mind you’ve had the motor off could be a faulty connection in the motor plug or harness connector or one of many things mentioned in my article here Washing machine won’t spin or drum won’t turn round
I bought a relatively expensive Siemens washing machine that has been driving me nuts with this ‘out of balance’ system. My old washing machine would obediently spin whatever I wanted while this one seems to want me to scientifically calculate the load whenever I want to wash anything. I am fed up with sopping wet washing that refuses to spin. I am told by Siemens customer service that I need to save up my washing for a bigger load (but sometimes I don’t want to do this!!) or to put an extra towel in when spinning (why should I have to??!!). Hardly an ‘eco friendly ‘ machine when I have to spin a number of times before it works. Frankly, I’d have my old machine back anyday.
Hello, I have a Ariston AV1048 Washing machine and it does,nt seem to do a fast spin anymore, it seems to do a slow spin with washing in,but won,t do a fast spin even when I do a rinse programme with no washing in, please help
Hello Mary: It sounds like your problem isn’t related to this topic which is about washing machines refusing to spin very small loads, or single items, or even the occasional load but otherwise working OK because of the out of balance protection systems.
If yours just isn’t spinning anything I can only point you to my fairly general diy advice on the subject on Washerhelp Washing machine won’t spin or drum won’t go round or (if you aren’t interested in diy repair attempts) to a page where you can find a washing machine repairer – Book washing machine repairs
I had a 1981 Miele top of the range with a wobble switch as Out of Balance protection. This worked fine though with the odd dent in the side. It finally broke in 2007 and I have tried a number of replacements most of which refuse to even try to spin. As an animal breeder most (90%) of my washing is abnormal loads. The old Miele would at least try to spin before the wobble switch stopped it – this process of trying removed a lot of the water which made the load lighter and after a few of these would eventually spin at 1100 rpm.
A replacement seems impossible. I had thought about a Whirlpool top loader but the spin speed of 600 rpm seemed slow and some need high pressure hot water ( standard in the US) with no heating element. A self resetting override would be great along with a panic button.
So I spend a fortune at the Launderette.
Any other options??
Bob: Higher quality washing machines should be more likely to spin odd loads. The poorly made ones know their machine could be reduced to scrap if it went into a spin with a bad load because their suspension and general build quality wouldn’t cope. Plus they have less sophisticated out of balance systems.
If a Miele won’t spin a load I would think it’s probably a bad one to spin. You could alleviate the issue by adding other items as bulk. If you can find some items that are compatible with the load you are washing and just bung them in to help balance it out it may be a workaround. Keep the items by the machine until they are worn out through over washing and replace them.
hi
I have samsung washing machine (top load) WA10V5 and it have the same problem of not spinning,
but in addition to that it have some odd voice( ttktktk-tktktk)and so on.
i watch the cycle of spin and I note that the pulster turn several time berfore the spin basket will turn and because of that pulster turn the laundry will accumelate at one side of the spin basket and so when the basket turn it will go unbalance and the machine stop
is the problem just unbalance laundry or some thing wrong with my samsung?
and what is the cause of that voice(tktktk!) which is only during the spin cycle(the cycle which will fai)
thank you
Hi there, my hotpoint WD62 is driving me mad.
It will do a normal cycle but not spin at the end.
I’ve just put new brushes in there and it still will not spin, it also will not turn on the tumble drier cycle but turns during the washer cycle, do you think it is OOB causing it?
Thanks for any help.
hi my hotpoint wd420 washer will only spin on half speed in fast speed mode but on occasions tries to pick up speed drum empty at the time thankyou