This is a complete list of all articles on white goods consumer issues
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Yes you can, under certain circumstances. If you can show you’ve suffered financial loss as a result. It’s up to you to decide whether to accept a fair and reasonable explanation though, these things do happen and we can’t be […]
If an engineer doesn’t turn up can I claim compensation? Read More »
Some appliance repair companies only give a 3 month guarantee on their repairs. It’s often the larger repair companies. Before booking a repair you should check how long they will guarantee it for. Why would you allow someone to repair
The manufacturer is responsible for the quality, or lack of quality of the appliances it makes. But consumer law puts the onus on the people who sold you the appliance. The manufacturer has no legal obligation under the Sale of
Guarantees are, “in addition to”, and do not affect our statutory rights. In fact there’s no law that says we even have to get any official guarantee, although no manufacturer is likely to try it. The guarantee we get with
What are your consumer rights when buying a second hand washing machine – or any other appliance – from a private seller or a local trader? Buying a second hand washing machine privately (from a non trader) carries a risk.
What are our consumer rights related to washing machines and white goods appliances that break down? Especially soon after purchase. Trying to get an appliance exchanged can be stressful and difficult. So before we jump in and angrily demand a