This is a complete list of all articles on white goods consumer issues
To see a structured page on this topic, use this link – Consumer Issues
I wrote an article about returning white goods appliances under distance selling regulations which was inspired by my personal experience of trying to return a large product under these regulations. I found the company involved reluctant to comply and they …
What if you have an appliance that is only just out of guarantee and you’ve been told it is unrepairable? In this example someone had bought a Zanussi fridge freezer 14 months previously. It was 2 months out of guarantee …
Appliance just out of guarantee and unrepairable Read More »
This article was written to accompany my article how to get faulty a washing machine exchanged. One of the important points I make in that article is that before reporting that the washing machine is faulty you should check my …
In the UK, when buying online we have rights to cancel after receiving delivery under the distance selling regulations, which have recently been extended from 7 to 14 days by the new EU Consumer Rights Directive. There is a whole …
Distance selling regulations – returning appliances Read More »
I’ve written many articles about our consumer rights under the sale of goods act, which has been replaced by the Consumer Rights Act 2015. However, the consumer rights legislation has often struck me as being quite hard on retailers. I …
Is the Consumer Rights Act 2015 too hard on retailers? Read More »
I still receive emails from people whose washing machine door glass has shattered or “exploded” (as described in my article – Washing machine door glass danger). I’ve included two photo’s recently supplied to me in this article. It’s hard to …
