This is a complete list of all articles on white goods consumer issues
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Being a Which? member comes with many benefits that help make us a much more informed consumer. I’ve just read an article describing how their money telephone helpline has saved members more than £1,000,000 with its advice and guidance during […]
Which? Money Helpline Saves Members Over a million pounds Read More »
Which? have carried out a survey revealing that UK consumers may have spent an unnecessary £1.2bn last year because they were covered by consumer rights and could have claimed either compensation, free repairs or replacement goods – but didn’t. Only
Consumers Lost Billions Not Using Consumer Rights Read More »
You don’t have to register your appliance or send in the guarantee card. You will still get your manufacturers 12 month guarantee. However, registering your appliance is definitely something you should do – and here are the reasons why. Manufacturer’s
The Consumer Rights Act 2015 allows us to attempt to claim compensation from repairers or retailers under certain conditions. This includes bad or negligent repairs as well as faulty or poor quality goods. Before taking a trader or repairer to
Claiming compensation from a retailer or repairer Read More »
If your washing machine is under guarantee and it breaks down because a coin got inside will you be charged? Most probably yes. In my experience as an engineer working on washing machines under a manufacturer’s guarantee a substantial percentage
Washing machine under guarantee will they charge if coin in machine? Read More »
If your appliance is under guarantee, or some kind of extended warranty, and they can’t send a repair engineer out for over a week, is that acceptable? Repairs are covered under the supply of services section of the Consumer Rights
Engineer can’t come for over a week – is this acceptable? Read More »