This is a complete list of all articles on white goods consumer issues
To see a structured page on this topic, use this link – Consumer Issues
We are all familiar with the phrase, “I’m sorry but the guarantee has run out so there’s nothing we can do”. This is often a complete lie – at least in many cases. If the manufacturer’s engineer says it then …
Out of guarantee – even by a long time doesn’t always mean you should pay Read More »
Delivery companies expect us to sign that we’ve received goods in good condition. But it’s often impractical to check them properly, especially a white goods appliance wrapped up in protective packaging. No delivery driver is going to wait until we’ve …
If I sign a delivery note and appliance turns out damaged can I still complain? Read More »
If we buy any appliance using a credit card we have extra protection which we aren’t always reminded about. Under Section 75 of the Consumer Credit Act, credit card companies are jointly responsible as long as the total amount is …
Buying faulty appliances with credit cards protection Read More »
Being a Which? member comes with many benefits which help make us a much more informed consumer. I’ve just read an article describing how their money telephone helpline has saved members more than £1,000,000 with its advice and guidance during …
Which? Money Helpline Saves Members Over a million pounds Read More »
Which? have carried out a survey revealing that UK consumers may have spent an unnecessary £1.2bn last year because they were covered by consumer rights and could have claimed either compensation, free repairs or replacement goods – but didn’t. Only …
Consumers Lost Billions Not Using Consumer Rights Read More »
You don’t have to register your appliance or send in the guarantee card. You will still get your manufacturers 12 month guarantee. However, registering your appliance is definitely something you should do – and here are the reasons why. Manufacturer’s …
