This is a summary for my article asking the question – washer-dryer or separate washing machine and dryer – which is the best? The contents of this article were originally squeezed into the side bar of the first one. But […]
In the UK, when buying online we have rights to cancel after receiving delivery under the distance selling regulations, which have recently been extended from 7 to 14 days by the new EU Consumer Rights Directive. There is a whole
Distance selling regulations – returning appliances Read More »
We all want to avoid buying a poor quality washing machine – one that may be unreliable or not last very long. But believe it or not, there are washing machines for sale that don’t even fulfil their primary purpose.
This is an alternative view on saving energy consumption from an experienced appliance engineer. Many people focus too much on energy efficiency, which, although important, is less critical than buying a good quality appliance. Would you rather have an energy-efficient
Choosing lowest energy consumption washing machine Read More »
We are all familiar with the phrase, “I’m sorry but the guarantee has run out so there’s nothing we can do”. This is often a complete lie – at least in many cases. If the manufacturer’s engineer says it then
Out of guarantee – even by a long time doesn’t always mean you should pay Read More »
Delivery companies expect us to sign that we’ve received goods in good condition. But it’s often impractical to check them properly, especially a white goods appliance wrapped up in protective packaging. No delivery driver is going to wait until we’ve
If I sign a delivery note and appliance turns out damaged can I still complain? Read More »