The LG error code OE simply means “the pump is blocked”. Presumably the water isn’t being emptied properly, but as with all error codes it is possible that there is a cause other than the error code explanation.
Basically this error means that the washing machine thinks the water isn’t pumping out. That’s probably the case, and a pump, or filter blockage is the most common cause. However, this error code could be caused by other faults such as a faulty pump, or even a blockage in the drain hose, or somewhere else in the pressure system etc.
Bizarrely, according to LG, “if the unit is not levelled properly, it will not drain properly. The front of the unit cannot be higher than the back or vice versa”. However, it probably doesn’t mean it would stop it draining the water at all, I’m assuming it just means there might be a little bit of water left in the machine.
If you have the OE error and you can see that there is a lot of water still inside the machine try this article washing machine won’t empty water.
If it seems like the water has been pumped away then it could be that a pressure system fault has stopped the machine getting the signal that the water has gone and it’s ok to spin.
This is more involved than dealing with not emptying though so unless you fully understand the way it works get an engineer – pressure system faults
Repairs
Fixed-price repairs, Pay monthly options, Repair & protect your whole appliance..
Save Money Now
Subscribe to Which? today and start saving money now. Subscription offers often available.
Spares
Spares4Appliances is a spares company run by repair engineers who understand all about spare parts for appliances.
thanks washerhelp i had a tech come look at it and that’s what he found out. I wish I would have read this sooner might have saved me some ££s. Funny too, murphy’s law, when he came to look at it, it was working just fine. Go figure, I call someone to come look at it and it acts like nothing is wrong. Oh well. Lesson learned.
I had an OE code, and had no problem with the water draining. After a while, I noticed water on the floor.
Found the problem was the rubber hose underneath had a crack in the bellows. I assume that was the cause of the leak and the reason for the OE code as the pump would continue to suck air.
Ok heres my problem… Ive cleaned the filter nothing there… It just stops when it starts draining and makes a motor noise. I have someone coming to look at it tomorrow but would rather TRY and fix it myself. PLEASE HELP!!!!
Lesley: It sounds like the pump may be running but not able to drain the water. Could be a blockage somewhere else in the system or even at the sink u-bend if it drains into there or a faulty pump.
i just had this issue for the third time. First time, the filter was BLOCKED, so I cleaned out all of the debris (amazing what would happen if we all read and followed the maintenance) and then all was good. Had same thing a couple weeks later, not much there but repeated process and it worked. Today, I got on my hands and knees and looked behind the filter with a flashlight and in the hose behind the filter was a baby sock. used a long screwdriver and fished it out and then looked back up in there with he flashlight, while laying on the floor. I hope that is it, but it just took a good lookin’!
Just had this problem, cured thanks to the advice here – a hair grip was caught in the plastic filter and stopping the pump rotor from turning.
Thanks for all the advice and the pointer to the LG knowledge base.
Al.
I have the same problem, will not drain unless I open the drain filter basket. The gray drain hose goes inside the machine with no access from the outside. I blew into that to no avail, seems somewhat clear. I have not figured out from the other posts how to find the impeller to see if there is an impediment. Mine is a front load WM2455H. When they refer to the drain filter and the drain pump filter in the manual they are one and the same, right?
Thank you for any help you can give. I really need to keep expenses down and fix myself if possible.
Doug: Yes they are the same thing. Check out the links in the article for further help.
I have the same question as Vern above. How do I get to the drain pump? Am I supposed to tilt the washer and access from underneath? Remove the front panel?
I’m getting a grinding noise during the spin cycle and the water is not draining. I’m guessing something is interfering with the impeller.
Thanks
Hello Matt, that’s a good article but why did you need to take all the front off? The pump should be easily accessible by just laying the machine down on its back.