This is a complete list of all articles on white goods consumer issues
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A look at the problem of waiting in all day for an engineer If you need to have an appliance engineer to fix your white goods appliance it can be very inconvenient. Most competitive repair companies and local engineers are […]
This is a common threat when booking an appliance repair under guarantee or warranty. It’s usually even written in the instruction book. I try to view it as more of a threat that’s unlikely to be carried out or is
Repair company want to charge if engineer can’t find fault Read More »
I received a consumer question from someone who had bought a white goods appliance and it had only lasted 4 years. It was an expensive hob, but this advice is relevant to any white goods appliance. The customer had purchased
I had a question from someone querying appliance guarantees. They wanted to know if the guarantee can be transferred to the new owner if purchased second hand.. She had bought a second hand washing machine from ebay. The seller had
Is a guarantee transferable when you buy a second hand appliance? Read More »
I received the following question from someone having difficulty in getting the manufacturer to send an engineer to look at their faulty washing machine. My LG washing machine is not taking on enough water for a satisfactory wash, there is
The Sale of Goods Act has been replaced by The Consumer Rights Act 2015. The new act is designed to, “simplify, strengthen and modernise the law, giving you clearer shopping rights”. So in theory our rights should be even better
Consumer Rights Act gives us 6 years to claim for faulty appliances Read More »