More and more white goods appliances are being made with so-called smart capabilities. They can connect to the Internet and come with specialised apps that claim to add useful functions and features. There’s always a possibility that sooner or later […]
I wrote an article about returning white goods appliances under distance selling regulations which was inspired by my personal experience of trying to return a large product under these regulations. I found the company involved reluctant to comply and they
We are all familiar with the phrase, “I’m sorry but the guarantee has run out so there’s nothing we can do”. This is often a complete lie – at least in many cases. If the manufacturer’s engineer says it then
Out of guarantee – even by a long time doesn’t always mean you should pay Read More »