Whitegoods Help article

Transporting a washing machine

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Quick Answer

Refit the original transit bolts if they are available – these are the most reliable way to protect the drum during transport. If transit bolts are not available, drain residual water, secure all hoses, keep the machine upright throughout the move, and run a first cycle carefully after reconnecting. Most machines survive transportation without transit bolts if handled reasonably carefully, but the risk of drum damage increases on rough roads or in rough handling conditions.

Before Moving: Disconnect and Drain

  1. Turn off the water supply and disconnect the fill hoses.

    Turn off the tap supplying the machine. Unscrew the fill hoses from the tap connections and from the back of the machine. Drain any water remaining in the hoses and place them inside the drum for transport. Take care not to lose the rubber seals from the hose ends. See our guide on how to pull a washing machine out safely before starting.

  2. Drain residual water from the sump hose and pump.

    Even after a completed wash cycle, water remains in the sump hose and pump. This does not need to be removed if the machine will stay upright throughout the move. However, draining it prevents water running out from the drain hose if it drops to the floor, and avoids water dripping onto the floor or over anyone moving it when the machine is tilted. See our guide on how to drain a washing machine manually.

  3. Secure the drain hose.

    Use any clips provided at the back of the machine to secure the drain hose in the raised position. If no clips are fitted, use strong tape to fix the drain hose to the top of the machine so it cannot fall to the floor during transit.

  4. Secure the mains cable.

    Tape the plug and cable securely to the machine. A loose cable or plug dragging on the floor is a trip and safety hazard during moving.

Transit Bolts: The Most Important Step

New washing machines are supplied with transit bolts – steel rods fitted through the back panel that lock the drum in a fixed position to prevent it moving during transport. These bolts must be removed before first use and kept for any future move. If they can be refitted, this is the single most protective step for transporting a washing machine.

✅ If transit bolts are available

Refit them following the instructions in the machine’s manual before moving. Miele machines are specifically designed with transit packing that clips into the back panel so it will not get lost. Keep transit bolts with the machine after any move so they are available for future use. Do not forget to remove them before reconnecting and using the machine.

If transit bolts are not available

Most washing machines are moved without transit bolts and arrive at the destination undamaged. The risk depends on the quality of the machine’s suspension, how far it is being transported, how rough the road is, and how carefully the machine is handled. For a short local move in a careful driver’s van, the risk is low. For a long journey or rough roads, consider packing the drum space at the top (remove the lid, place folded bedding on top of the tub, and replace the lid so it presses down on the packing). Remove this packing before using the machine.

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Do not forget to remove transit bolts before use

Transit bolts lock the drum rigidly to the cabinet. Running the machine with transit bolts fitted causes severe and immediate damage to the drum, suspension, and cabinet. Always remove transit bolts before the first wash after installation. The bolts are usually red or orange and visible at the back of the machine. The manual will show their exact location.

Keeping the Machine Upright – and What to Do If This Is Not Possible

A washing machine should be kept upright during transport wherever possible. The drum hangs on springs and if the machine is stood up, the drum cannot swing freely in a way that causes damage.

If the machine must be laid down

If transporting in a car where the machine cannot stand upright, lay it on its back (rear panel down) rather than on its side. Crucially, drain all residual water first – when the machine is laid flat, any water remaining in the sump hose and pump can run into the electrical components and cause a short circuit when the machine is next connected. Allow the machine to stand upright for a minimum of two to four hours after transport before connecting and running it, to allow any moisture to clear.

Using a Sack Trolley

If moving the machine on a sack trolley rather than lifting it directly, position the trolley plate at the base of the back panel. Hold the top of the machine firmly and tilt the trolley and machine back together as a single unit. Do not lever the trolley plate under the machine from the front – this risks damaging the base, the drum, or tipping the machine.

After Moving: First Use Check

  • ✅
    Remove transit bolts before connecting. Check the back of the machine for any fitted transit bolts and remove them before starting a cycle.
  • ✅
    Remove any improvised drum packing. If folded bedding or similar was placed inside the machine to cushion the drum, remove it before use.
  • ✅
    Check all hose connections before running the first cycle. Reconnect and hand-tighten the fill hoses, checking the rubber seals are in place. Connect the drain hose to the standpipe or U-bend.
  • ✅
    Watch the first cycle carefully. Stay nearby during the first wash after a move to check for leaks at the fill hose connections, drain connections, and underneath the machine. See our guide on things to check after connecting a washing machine.
  • ✅
    If the machine won’t drain at the new location. A common problem after moving is that the drain hose position causes draining issues. See our guide on washing machine won’t drain after being moved.

Frequently Asked Questions

Do I need transit bolts to transport a washing machine?

Transit bolts are the safest option and should be refitted if available. Without them, most machines survive careful transportation without damage, particularly over short distances on smooth roads. The risk increases with distance, rough roads, and rough handling. If transit bolts are not available, keeping the machine upright and handling it carefully reduces the risk significantly.

Can I transport a washing machine on its side?

Laying a washing machine on its back is preferable to its side if upright transport is not possible. Either way, the machine must be fully drained first – water remaining in the sump hose and pump can run into electrical components and cause a short circuit. Allow the machine to stand upright for at least two to four hours after laying it down before using it.

What happens if I forget to remove the transit bolts?

Running a washing machine with transit bolts fitted locks the drum rigidly to the cabinet. The drum cannot rotate freely and the machine cannot wash. In practice, attempting a cycle with transit bolts in place will cause severe damage to the drum mounting, suspension springs, and cabinet within seconds. Always remove transit bolts before the first wash.

Last reviewed: April 2026.

Discussion

34 Comments

Grouped into 34 comment threads.

Many thanks Mike. 0 replies
What a superb site, Andy certainly offers sound advice, i have been involved in transportation of white goods for a number of years and can confirm everything Andy has said. Thank you Andy guiding others. 0 replies
Mike Smith

What a superb site, Andy certainly offers sound advice, i have been involved in transportation of white goods for a number of years and can confirm everything Andy has said. Thank you Andy guiding others.

Very good question Sue. When you buy any washing machine the hoses come with it so they belong to the washer and everyone should take them with the machine. Some may prefer not to mess about disconnecting them, or even think it will be easier for everyone but if you leave yours behind and the others take them you are stumped. 0 replies
Whitegoodshelp (Andy Trigg)

Very good question Sue. When you buy any washing machine the hoses come with it so they belong to the washer and everyone should take them with the machine. Some may prefer not to mess about disconnecting them, or even think it will be easier for everyone but if you leave yours behind and the others take them you are stumped.

Hi, we're moving house. When disconnecting the washing machine which we're taking to the new house do we take the hoses with us or do we leave them in place for the new owners of our old house? Thanks 0 replies
Sue Lambourne

Hi, we’re moving house. When disconnecting the washing machine which we’re taking to the new house do we take the hoses with us or do we leave them in place for the new owners of our old house? Thanks

It wouldn't normally damage anything unless it was left thumping around for a while but it's possible. The only thing you can do is check to see if you can see anything damaged by taking the top and back panel off, and that the tub is held centrally in place and the suspension bounces up and down ok when you push it from the top. After that it's a question of watching it on a few washes to make sure there are no leaks. If you have any problems it depends on the symptoms as to what the possible issue is but you'd probably need an engineer to look at it then. 0 replies
Whitegoodshelp (Andy Trigg)

It wouldn’t normally damage anything unless it was left thumping around for a while but it’s possible. The only thing you can do is check to see if you can see anything damaged by taking the top and back panel off, and that the tub is held centrally in place and the suspension bounces up and down ok when you push it from the top. After that it’s a question of watching it on a few washes to make sure there are no leaks.

If you have any problems it depends on the symptoms as to what the possible issue is but you’d probably need an engineer to look at it then.

Hi, I left the transport screw in while using the machine for the first time. It made a horrible noise. I think I broke it. I've taken it out now, but not sure it's working. Please help. 0 replies
Sarah

Hi,
I left the transport screw in while using the machine for the first time. It made a horrible noise. I think I broke it. I’ve taken it out now, but not sure it’s working. Please help.

Sorry for the delay in replying over the bank holiday weekend. I don't know of any time issues after moving a twin tub or dryer although if it is a modern dryer with a heat pump which is a compressor similar to that in fridges it may need to be left overnight to settle. 0 replies
Whitegoodshelp (Andy Trigg)

Sorry for the delay in replying over the bank holiday weekend. I don’t know of any time issues after moving a twin tub or dryer although if it is a modern dryer with a heat pump which is a compressor similar to that in fridges it may need to be left overnight to settle.

I am moving a whirlpool twin tub washer n dryer in a car how long till i can use it 0 replies
i bought a hotpoint washer/dryer from currys late last year in manchester and had it shipped to trinidad and tobago.i recieved it in march of this year in trinidad.since then i have tried getting it to work properlybut to no avail.the machine just keeps washing on the wash cycle,no rinse,no spin,no dry!i am very disappointed in currys and hotpoint ,can you assist me in having the machie work. 0 replies
martin pereira

i bought a hotpoint washer/dryer from currys late last year in manchester and had it shipped to trinidad and tobago.i recieved it in march of this year in trinidad.since then i have tried getting it to work properlybut to no avail.the machine just keeps washing on the wash cycle,no rinse,no spin,no dry!i am very disappointed in currys and hotpoint ,can you assist me in having the machie work.

Hello faye: I presume yours must be a top loader? My article is only really about UK front loading washing machines which don't have any oil in. Even so I wouldn't expect oil should come out of any part unless a seal is worn so it needs looking at by an engineer. 0 replies
Washerhelp

Hello faye: I presume yours must be a top loader? My article is only really about UK front loading washing machines which don’t have any oil in. Even so I wouldn’t expect oil should come out of any part unless a seal is worn so it needs looking at by an engineer.

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