Frost free freezers and automatic defrosting fridges

How do they work?

Fridge Freezer Frost free fridge freezers are very popular and auto defrosting fridges are a great convenience. In a frost free appliance the cold air is blown round the freezer using a fan. On modern refrigeration the evaporator (which is the plate that gets cold) is hidden behind the plastic wall inside at the back of the food shelves. When working correctly you can usually see small beads of ice randomly scattered on the back wall unless it’s in a defrost cycle when you may see water.

Heater inside

the Heater Believe it or not most modern refrigeration has a heating element inside. This heater is used to defrost the appliance automatically. During the defrosting cycle the ice on the back wall melts and runs down the back wall into a channel. It is then directed through a hole out through to the back and runs into the evaporator tray. The evaporator tray is on top of the compressor which gets pretty hot and evaporates this water into the air.


Because the evaporator is behind a back panel the cold air has to be blown around the compartment with a fan motor. The defrost cycle also needs sensors and a timer and combined with several sensors throughout and PCBs to control everything the result is there is a lot more to go wrong than there used to be in old-fashioned conventional fridges. However, they are still fairly reliable.

Common problems with frost free fridge freezers

If the door is left open for too long (especially in humid conditions) the evaporator freezes over and the unit will not keep the food cold. This problem (unlike the older machines) has a greater impact because you can’t see the amount of ice built up around the back of the panel hiding the evaporator.

In many frost free fridges the ice can form all the way round the fan and cause it to run slowly or even seize up. Prior to seizing up the fan may catch on the ice and make a high pitched noise. This will of course result in the fridge or freezer not getting cold. If you hear a strange noise from your frost free fridge freezer which sounds like something is catching on a rotating fan it could be due to ice forming around it.


If it stops working due to ice forming behind the evaporator and round the fan then defrosting the unit manually can fix it but it involves unplugging the unit for at least take 12 hours or so.

You may not see much frost as it would be behind the back wall or behind the fan unit.

You can’t really use a hair dryer on modern units because they may have a thermal fuse which protects the defrost cycle.

Also, even just getting to the evaporator to defrost it can be a mammoth task especially with some of the new American-style fridges.

If a fault re-occurs later it could be due to faulty sensor but if the fault was only due to the door been left open for a few hours accidentally then a total defrost could work. This demonstrates the type of problem many people have when confronted with these larger bulky hoses with specific fitting instructions as described in the main article on the left.


Water or sheet of ice inside fridge

Ice If your fridge has two sloping channels at the back wall and a hole in the middle this is designed to channel the water created on the defrost cycle through to the back of the unit where it runs onto an evaporator tray which can get blocked. More details on this here- Ice or water in base of fridge or freezer.

Whilst we are on with American style frost free fridge freezers, because the doors are so big and can store so much, the opportunity to overload them is greater. This too causes warm air to pass into the unit and frost it up.

Remember a frost free unit will not cope with too much ice on the evaporator so greater care must be taken to use it correctly and check the door seals regularly.

Summary

It’s common knowledge that most people rarely read the instruction book supplied with their new appliance. This is particularly true with something like a fridge or freezer. It’s easy to imagine most people thinking you only need to plug it in, leave it plugged in, and fill it with food – what’s to know?


I would advise anyone with a modern refrigeration appliance, especially the American-style fridge freezers, to carefully read the instruction book. Modern frost-free refrigeration units work very differently to a conventional fridge or freezer. It’s even important to learn how to stack them properly otherwise you can prevent the air from circulating inside and cause warm spots.

Instruction manuals You would be surprised at what you can learn from reading the instruction book of an appliance you already know how to use. Many User instruction manuals can be downloaded here.

The page concentrates on washing machine manuals but links to appliance manufacturer sites where users such manuals for fridges, freezers and other appliances should also be available.

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118 thoughts on “Frost free freezers and automatic defrosting fridges”

  1. Hello Ike: A faulty pcb can indeed cause these issues. A 24 hour defrost can cure the problem if it’s just iced up around the fan motor due to the door being left open too long, but the fault can often return even if a full defrost gets the freezer working again if the icing up was caused by another fault on the appliance such as a faulty sensor or pcb.

    Even if the pcb was the cause they would still need a 24 hour defrost to clear the ice around the fan chamber.

  2. Hi – sorry if you have already answered this, but we have an ‘eco’ auto defrosting fridge freezer. We bought second hand and never received a manual.
    Every couple of weeks it defrosts and leaks quite a large puddle of water all over the kitchen floor.
    We have tried looking underneath and around the back for a tray that might need emptying, but can’t see anything.
    Do you have any ideas or suggestions?
    I can’t remember the make and model off the top of my head – but if that will help I can look when I get home.

    Your article is really informative by the way – thanks! Jack

  3. Researching a problem for my sister in law, has with a 2 month old Frost Free FF making a noise, I found the answer in the above & thank you for your nefforts in answering such questions.

  4. Thanks Michael:

    Jackbowles: The water created through defrosting should run down a channel on the back wall inside the appliance and then into the back of the machine where it runs into a drip tray on top of the compressor pump and evaporates. If it’s not doing that the hole at the base of the channel may be blocked.

    You might be able to download an instruction book here Appliance instruction books and manuals

  5. I have a john lewis freezer which has had alot of ice forming on the bottom of the freezer.
    I took the back cover off which exposed the fan and the element it was solid with ice. I defrosted the ice and saw that the hole into which the water drains was iced up, unblocked and put it all back together. I noticed that the drain hole is quite small, could that be the probelm and needs somehow to be widened?

  6. tony: It’s unlikely the hole would need to be made wider, it’s only for water to run through. If it’s blocked because it’s iced up in the hole though it could mean there’s a fault on the appliance.

  7. Our John Lewis Fridge stopped working (power off totally) and after checking fuses we followed advice above. We left the door open for 12 hoursand cleaned out the water outlet hole. So far no response. How will we know if it’sfixed? Will the power just come back on? Help!

  8. Thanks to this blog I have a working fridge again and I know a lot more about how they work. When I got up this morning the fridge was fully functional again, having come back on during the.night. I think it happened because I was doing a lot of baking and may not have been bothering to fully shut the fridge door while I was going back and forth. I also had the oven on very high and it is right beside the fridge – not a good piece of kitchen design. The defrost took a full 48 hours. Meanwhile the 30 year old frost free that lives in tha garage was a life saver. Thanks again

  9. Thanks Alisiri: If you are doing the 24 hour defrost it should be left unplugged or it will come on before it’s fully defrosted. The fan would start up as soon as it became free enough but there would still be loads of ice around and the fan wouldn’t need much more to jam it up again.

    If the fault reoccurs do a full defrost with door open and no power..

  10. I have a whirlpool side by side auto defrost. It is about 4 months old. A couple days ago the evapator tray over filled and ran water on to the floor. I emptied the tray and could not see a leak anywhere. I had a sears repair man out today. He could not find a leak anywhere but said there was more water in the tray then there should be. He left without fixing anything as we could not find where the abundance of water is coming from. Tonight I heard water running so I looked under at the tray and could see water coming from the freezer auto defrost tube. It filled the tray up about halfway. What do think could be causing so much water being dispersed during defrost? Thank you

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